ESP MERCEDES-BENZ E-CLASS ESTATE 2011 Owners Manual

ting can be corrected at a Mercedes-Benz
Service Centre.
Have service work carried ou
tas described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. AdBlue
®
service indicator
i For BlueTEC vehicles only.
The BlueTEC exhaust gas aftertreatment
must be operated with a reducing agent
(AdBlue ®
)i n order for it to function correctly.
AdBlue ®
is topped up as part of the service.
Unde rnormal operating conditions, a full tank
of AdBlue ®
should last until the next service
due date.
Depending on how and where the vehicle is
used, there may be an increase in the
AdBlue ®
consumption, resulting in the next
service due date being brought forward.
Certain display messages show that
AdBlue ®
must be topped up, e.g.
Refill AdBlue at workshop See Own‐ er's Manual
Refill AdBlue at workshop No start
in .. km
You can no longer start the engine when the
AdBlue
®
supply has been used up
(Y page 265).
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked at
a qualified specialist workshop. If necessary,
have the AdBlue ®
topped up. Before using
your vehicle for an extended period in coun-
tries outside Europe, contact a qualified spe-
cialist workshop. !
Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Observe the notes on AdBlue ®
(Y page 388).
You can obtain further information about
BlueTEC exhaust gas aftertreatmen tand
AdBlue ®
from any Mercedes-Benz Service
Centre. Care
Notes on care
Regula rcare of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
! For cleaning your vehicle, do no tuse any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. 326
CareMaintenance and care

X
Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo. Or clean the exterior lighting
with cleaning cloths.
Cleaning the mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror tur nsignals.
X Clean the plastic lenses of the mirror turn
signals using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo. Cleaning cloths may be used as
well.
Cleaning the sensors X
Clean sensors :of the driving systems
with water, car shampoo and a sof tcloth.
! If you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correct distance
is available fro mthe equipment manufac-
turer. Cleaning the reversing camera
Example: Saloon
X
Use clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
!
Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
X Cleant he exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Cleaning the trailer tow hitch The ball coupling must be cleaned if it
becomes dirty or corroded.
X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. 330
CareMaintenance and care

Example: Saloon
X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check tha tthe vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaning Night View Assist Plus !
Never clean the camera lens. When clean-
ing the field of vision of the driving systems,
make sure that you do not spray glass
cleaner on the camera lens. If the camera
lens is dirty, visit a qualified specialist work-
shop. X
Fold down the camera cover by recess :. X
Use a soft cloth to clean the windscreen in
front of camera ;.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic Care
331Maintenance and care
Z

X
To reduce the tyre pressure: press pres-
sure release button Enext to pressure
gauge F.
X Stow the tyre sealant bottle, the tyre infla-
tio nc ompressor and the warning triangle.
X Drive to the nearest specialist qualified
workshop and have the tyre changed there.
X Have the tyre sealant bottle replaced as
soon as possible at a qualified specialist
workshop. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at aqualified specialist
workshop.
X Have the tyre sealan tbottle replaced every
four years at a qualified specialist work-
shop. Changing
awheel and fitting the spare
wheel
Preparing the vehicle When using an emergency spare wheel or
spare wheel of a different size, you must not
exceed the maximum speed of 80 km/h.
G
WARNING
The wheel/tyre dimensions and the tyre type
of the spare wheel/emergency spare wheel
and the wheel to be replaced may differ. Fit-
ting a spare wheel/emergency spare wheel
may severely impair the driving characteris-
tics. There is a risk of accident.
To prevent hazardous situations:
R Adap tyour driving style accordingly and
drive carefully.
R Never fit more than one spare wheel/emer-
gency spare wheel if the dimesions are dif-
ferent to those of the wheel being replaced.
R Only use a spare wheel/emergency spare
wheel briefly if the dimesions are different
to those of the wheel being replaced. R
Do not switch off ESP ®
.
R Have the spare wheel/emergency spare
wheel in question replaced at the nearest
qualified specialist workshop. Make sure
that the wheel/tyre dimensions and tyre
type are correct.
i Vehicles without an emergency spare
wheel/spare wheel are not equipped with
wheel-changing tools at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, wheel wrench or
centring pin, consult a Mercedes-Benz
Service Centre.
X Prepare the vehicle as described
(Y page 340).
X If a trailer is coupled to the vehicle, uncou-
ple it.
X Remove the following items (depending on
the vehicle's equipment) from the stowage
well under the boot/luggage compartment
floor:
R
the emergency spare wheel
R the wheel wrench
R the folding wheel chock
R the jack
R the centring pin
R the tyre inflation compressor
X Secure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away If your vehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
(Y
page 337).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel. 344
Flat tyreBreakdown assistance

Removing
awheel !
AMG vehicles: during removal and repo-
sitioning of the wheel, the wheel rim can
strike the ceramic-brake disca nd damage
it. Therefore, take precautions and ge ta
second person to assist you. Alternatively,
you can use a second centring pin. X
Unscrew the uppermost wheel bolt com-
pletely.
X Screw centring pin :into the thread
instead of the wheel bolt.
X Unscrew the remaining wheel bolts fully.
! Do not place wheel bolts in sand or dirt.
The threads of the wheel bolts and wheel
hubs could otherwise be damaged when
the bolts are tightened.
X Remove the wheel.
Fitting anew wheel G
WARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel
bolts to come loose .As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event
of damage to the threads, contact a qualified
specialist workshop immediately.H ave the
damaged wheel bolts or hub threads
replaced/renewed. Do no tcontinue driving. G
WARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always pay attention to the instructions and
safety notices in "Changing a wheel"
(Y page 370).
Only use wheel bolts that have been designed
for the wheel and the vehicle. For safety rea-
sons, Mercedes-Benz recommends that you
only use wheel bolts which have been
approved for Mercedes-Benz vehicles and the
respective wheel.
Be sure to use the original-length wheel bolts
when refitting the original wheel after it has
been repaired.
X Clean the wheel and wheel hub contact
surfaces.
! AMG vehicles: during removal and repo-
sitioning of the wheel, the wheel rim can
strike the ceramic-brake disc and damage
it. Therefore, take precautions and get a
second person to assist you. Alternatively,
you can use a second centring pin. X
Slide the emergency spare wheel onto the
centring pin and push it on.
X Tighten the wheel bolts until they are fin-
ger-tight.
X Unscrew the centring pin.
X Tighten the last wheel bolt until it is finger-
tight. Flat tyre
347Breakdown assistance Z

G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximu mspeed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a
laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced.
i When replacing one or all tyres, make
sure that you only use tyres marked
MOExtended. Also ensure that they are of
the specified size for the vehicle.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop. Battery
Important safety notes
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult a qualified specialist workshop if you
wish to leave your vehicle parked up for a long
period of time. G
WARNING
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an 350
BatteryBreakdown assistance

environmentally responsible
recycling system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
G
WARNING
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz .These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries:
R do not lean over the battery.
R do not place any metal objects on a battery.
Otherwise, you could cause a short circuit
and the battery's gas mixture could ignite.
R make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothing or as a result of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials.
R never touch the battery first. To discharge
a possible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using a cloth. The
battery may explode as a result of electro-
static charge or due to flying sparks.
! Switch off the engine and remove the key
before disconnecting the terminal clamps
from the battery. On vehicles with KEY-
LESS-GO, make sure that the ignition is
switched off. Check that all the indicator
lamps in the instrumentc luster are off.You
may otherwise destroy electronic compo-
nents, such as the alternator. i
When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing or charging. Have this work per-
formed at a qualified specialist workshop. Installation location of the battery
Your vehicle is equipped with a battery in the
engine compartment.Iti s located on the front
bulkhead under the filter box on the right-
hand side of the vehicle when viewed in the
direction of travel.
X Apply the parking brake firmly and, on vehi-
cles with automatic transmission, shift the
transmission to position P.
X Switch off all electrical consumers (e.g.
radio, blower, etc.).
X Turn the key to position 0(Ypage 155) in
the ignition lock and remove it, or, on vehi-
cles with KEYLESS-GO, make sure that the
ignition has been switched off
(Y page 155). All indicator lamps in the
instrument cluster must be off.
X Open the bonnet (Y page 321). X
Release clamps ;on filter box :using a
suitable object, such as a screwdriver.
X Remove filter box :. Battery
351Breakdown assistance Z

Example: Saloon
X
Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumpe rand press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
Whe ntowing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 355).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. X
Switch on the hazard warning lamps
(Y page 125).
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 355). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the key from the ignition lock. In order to
ensure that the automatic transmission stays
in position Nwhen towing the vehicle, you
must observe the following points:
X Make sure that the vehicle is stationary and
that the key in the ignition lock is in position
0.
X Turn the key to position 2in the ignition
lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
(Y page 155).
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Vehicles with manual transmission:
depress the clutch pedal.
X Engage neutral.
X Release the brake pedal.
X Release the parking brake. Towing and tow-starting
357Breakdown assistance Z

X
Switch on the hazard warning lamps
(Y page 125).
X Leave the key in position 2in the ignition
lock.
i Whe ntowing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
shift to first gear or reverse gear.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 354).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
When tow-starting, it is important that you
observe the safety instructions (Y page 355)
and the legal requirements in each respective
country.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
You can find information on "Jump-starting"
at (Y page 354).
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the catalytic converters have cooled down.
X Switch on the hazard warning lamps
(Y page 125).
X Fit the towing eye (Y page 356).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock. 358
Towing and tow-startingBreakdown assistance

The service life of tyres depends on various
factors, including the following:
R
driving style
R tyre pressure
R mileage MOExtended tyres (tyres with run-flat
characteristics)
MOExtended tyres (tyres with run-flat char-
acteristics) allow you to continue driving the
vehicle even if one or more tyres lose all air
pressure.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or with an activated tyre pres-
sure monitor and on wheels specifically tes-
ted by Mercedes-Benz.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with the TIREFIT
kit if you fit tyres that do not feature run-
flat characteristics, e.g. winter tyres. A
TIREFIT kit can be obtained from a qualified
specialist workshop.
Notes on driving with MOExtended tyres in
the event of a flat tyre can be found in the
"Breakdown assistance" section
(Y page 349). Winter operation
Points to remember
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 370). Driving with summer tyres
At temperatures below +7 †, summer tyres
lose elasticity and therefore traction and
braking power; change the tyres on your vehi- cle to M+S tyres. Using summer tyres at very
cold temperatures could cause tears to form,
thereby damaging the tyres permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage.
M+S tyres
At temperatures below +7 †, use winter tyres
or all-season tyres. Both types of tyre are
identified by the M+S marking.
Only winter tyres bearing the isnowflake
symbol in addition to the M+S marking pro-
vide the best possible grip in wintry road con-
ditions. Only these tyres will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter. These tyres have
been developed specifically for driving in
snow.
Use M+S tyres of the same make and tread
on all wheels to maintain safe handling char-
acteristics. G
WARNING
M+S tyres with a tyre tread depth of less than
4mma re not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident.
M+S tyres with a tread depth of less than
4 mm must be replaced.
Always observe the maximu mpermissible
speed specified for the M+S tyres you have
fitted.
If you fit M+S tyres that have a lower maxi-
mum permissible speed than that of the vehi-
cle, affix an appropriate warning sign in the
driver's field of vision. This can be obtained in
a qualified specialist workshop.
Under these circumstances, you should also
restrict the maximum speed of the vehicle
using permanent SPEEDTRONIC so that it
does not exceed the maximum permissible
speed for the M+S tyres (Y page 185).364
Winter operationWheels and tyres