MERCEDES-BENZ E-CLASS ESTATE 2020 Owners Manual

Wa
shing theve hicle byhand *
NO
TEEngine dama gedue towater
ing ress #
Take care not topoint thewate r jet
directly towa rdsth e air inlet grille below
th e bonn et. obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted
in specially designated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarmwate r using
a soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle off with water and
dry using a chamois.
% Obse rveth e no tes on the care of car parts
(/ page 319). Note
s on paint work/matt finish paint work
care Obse
rveth e no tes on cleaning and care toavo id
damaging the paintwor k.
Pa int
R Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Tree resin, oils, fuels and greases: remo veby
ru bbing gently wi tha clo thsoaked in petro‐
leum ether or lighter fluid.
R Coolant and brake fluid: remo vewith a damp
clo thand clean water.
R Tarst ains: use tar remo ver.
R Wax: use silicone remo ver.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Remo vedirt immediately, where possible.
Matt finish
R Only use care products appr ovedfor
Mercedes-Benz. R
Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards.
R Do not use car wash programmes with a final
hot wax treatment.
R Do not use paint cleane rs, buf fing or polish‐
ing products, gloss preser vers, e.g. wax.
R Alw ays ha vepaintwork repairs car ried out at
a qu alified specialist workshop. Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐
wo rkcare" (/ page 318). They also app lyto
matt decorative foils.
Obser vethe no tes on cleaning decorative foils to
av oid vehicle damage.
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
subs tances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz. 318
Maintenance and care

R
Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is
ot herwise a risk of damaging the decorative
fo il ir reparably.
R Ifth ere is dirt on thefinish or if the decora‐
tive foil is dull: use thePa int Cleaner recom‐
mended and appr ovedfo r Mercedes-Benz.
R Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Topreve ntwate rst ains, dry a foil-wrapped
ve hicle with a soft, absorbent clo thafter
eve rycar wash.
Av oiding dama getothe decorative foil
R The service life and colouring of decorative
fo ils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents -
oily products
R Do not use polish on matt decorative foil.
Po lishing will ha vethe ef fect of shining the
fo il-wrapped sur face.
R Do not treat matt or stru ctured deco rative
fo ils with wax.Pe rm anent stains may occur.
Sc ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil.
% Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe
wiper arm. #
Alw ays switch off the windscreen wip‐
ers and the ignition before cleaning the
windscreen or wiper blades. &
WARNING Risk of bu rns from theta il‐
pipe and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact
with these parts of theve hicle, you could
burn yourself. #
Alw ays be particular lycareful around
th eta ilpipe and theta ilpipe trims and
supervise children especially closely in
th is area. Maintenance and care
319

#
Allow vehicle parts tocool down before
to uching them. To
avo id damage totheve hicle, obser vethe
no tes on cleaning and care of thefo llowing vehi‐
cle parts.
Wheels and rims
R Use wate r and acid-free wheel cleaners.
R Do not use acidic wheel cleaners toremo ve
brake dust. This could damage wheel bolts
and brake components.
R Toavo id cor rosion of the brake discs and
brake pads, drive theve hicle for a few
minutes af ter cleaning before parking it. The
brake discs and brake pads warm up and dry
out.
Wi ndo ws
R Clean wind owsinside and outside with a
damp clo thand with a cleaning agent recom‐
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or solvent-
based cleaning agents toclean the inside of
windo ws. Wi
per blades
R Fold out the wiper blades and clean them
using a damp clo th.
R Do not clean the wiper blades too of ten.
Ex terior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plast ic lenses.
Sensors
R Clean the sensors in the front and rear
bumpers with a soft clo thand car shampoo
(/ page 194).
R When using a high-pressu recleane r,maintain
a minimum dis tance of 30 cm.
Re versing camera and 360° Camera
R Swit chon the po wer supply or the ignition to
open there ar camera co ver.
R Use clean water and a soft clo thtoclean the
came ralens.
R Do not use a high-pressure cleaner. Ta
ilpipes
R Clean with a cleaning agent recommended
fo r Mercedes-Benz, especially in the winter
and af terwa shing theve hicle.
R Do not use acidic cleaning agents.
Tr ailer hitch
R Remo vetraces of rust on the ball, e.g. with a
wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, oil or grease the ball head
lightl y.
R Obser vethe no tes on care in the trailer hitch
manufacturer's operating instructions.
R Do not clean the ball neck with a high-pres‐
sure cleaner or solvent. 320
Maintenance and care

Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. To
avo id damage totheve hicle, obser vethe
no tes on cleaning and care. Seat belts
R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry seat belts byheating them toover
80°C or exposing them todirect sunlight.
Display
R Switch off the display and let it cool down.
R Clean the sur face carefully wi tha mic rofibre
clo thand a suitable display care product
(TF T-LC D).
R Do not use any other agents.
Plastic trim R Clean with a damp microfibre clo th.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Do not allow cosmetics, insect repellent or
sun cream tocome in contact wi th the plas‐
tic trim.
Re alwo od and trim elements
R Clean with a mic rofibre clo th. R
Blackpiano-lac quer look: clean with a damp
clo thand soapy water.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents,
polishes or waxes.
Ro of lining
R Clean with a brush or dry shampoo.
Carpet
R Use a carpet and textile cleaning agent rec‐
ommended for Mercedes-Benz.
St eering wheel made of genuine leather or
DINAMICA
* NO
TEDama gecaused bywrong cleaners #
Do not use solvent-based cleaning
agents such as tarre mo ver or wheel
cleaner; neither should you use pol‐
ishes or waxes. Otherwise you may
damage thefinish. R
Clean wi tha damp clo thand 1% soapy water
solution and then wipe with a dry clo th. Maintenance and care
321

R
For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow th e leathertobecome too
damp.
R Do not use a microfibre clo th.
% Leather is a natural product. It has natural
sur face prope rties, such as dif fere nces in
st ru cture, mar kscaused bygrow thand
injury or subtle colour dif fere nces.
Genuine leather seat co vers
R Clean with a damp clo thand then wipe with a
dry clo th.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow th e leathertobecome too
damp.
R Do not use a microfibre clo th.
DINAMICA seat co vers
R Clean with a damp clo th.
R Do not use a mic rofibre clo th. Imitation leather seat co
vers
R Clean with a damp clo thand 1% soapy water.
R Do not use a mic rofibre clo th.
Cloth seat co vers
R Clean with a damp mic rofibre clo thand 1%
soap solution and allow todry. 322
Maintenance and care

Emer
gency Re
moving the saf etyve st The saf
etyve sts are located in thestow age com‐
partments in the driver and front passenger
door. #
Toremo ve:pull out the saf etyve st bag by
th e loop. #
Open the saf etyve st bag and pull out the
saf etyve st.
% There are also saf etyve st compa rtments in
th ere ar door stowage compartments in
which saf etyve sts can be stored. 1
Maximum number of washes
2 Maximum wash temp erature
3 Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dry clean
7 Class 2 saf etyve st
The requ irements defined bythe legal standard
are on ly fulfilled if the saf etyve st isthe cor rect
size and is fully closed.
Re place the saf etyve st inthefo llowing cases:
R there flective strips are damaged or dirty R
the maximum permissible number of washes
is exceeded
R thefluorescence has faded Wa
rning triangle Re
moving the warning triangle #
Remo ve wa rning triangle 1. Breakdown assis
tance 323

Setting up
thewa rning triangle #
Fold side reflectors 1upwards toform a tri‐
angle and attach at theto p using upper
press-stud 2. #
Fold legs 3down and out tothe side. Fi
rs t-aid kit (soft-sided) overview Fir
st-aid kit (so ftsided) 1is in the load com‐
partment in the left-hand stowage net.
% Invehicles with a Burmes ter®
sur round
sound sy stem, thefirs t-aid kit (soft sided) is
located in the boot when theve hicle is deliv‐
ered. Re
moving the fire extinguisher &
WARNING Risk of accident due toan
incor rectly secu redfire extinguisher in
th e driver's foot we ll
A fire extinguisher may impede pedal tr avel
or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle.
The fire extinguisher can be flung around and
injure the driver or other vehicle occupants. #
Alw aysst ore and secure thefire extin‐
guisher in the brac ket. #
Do not remo vethefire extinguisher
while driving. 324
Breakdown assi stance

#
Left-hand drive vehicle: pulltab1
upwards. #
Remo vefire extinguisher 2. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre se verely affects the driving charac‐
te rist ics as well as thesteering and braking
of theve hicle. Ty
res without run-flat characteristics: #
Do not drive with a flat tyre. #
Chan getheflat tyre immediately with
an emer gency spa rewheel or spare
wheel. Alternativel y,consult a qualified
specialist workshop.
Ty res with run-flat characteristics: #
Obse rveth e information and warning
no tes on MOExtended tyres (run-flat
tyres). In
theeve nt of a flat tyre, thefo llowing options
are available depending on your vehicle's equip‐
ment:
R Vehicles with MOExtended tyres: it is pos‐
sible tocontinue the journey for a short
period of time. Make sure you obse rvethe
no tes on MOExtended tyres (run-flat tyres)
(/ page 325).
R Vehicles with a TIREFIT kit: you can repair
th e tyre so that it is possible tocontinue the
jou rney for a short period of time. Todo this,
use the TIREFIT kit (/ page 327). R
Vehicles with Mercedes me connect: you
can make a call for breakdown assi stance via
th eove rhead control panel in the case of a
breakdown (/ page 289).
R Allvehicles: change the wheel
(/ page 355). Note
s on MOExtended tyres (run-flat tyres) &
WARNING Risk of accident when driving
in li mp-home mode
Driving in emergency mode impairs the han‐
dling characteristics of theve hicle. #
Do not exceed the permissible maxi‐
mum speed of the MOEx tended tyres. #
Avoid any abrupt steering and driving
manoeuvres as well as driving over
obs tacles (kerbs, pot holes, off-road).
This applies, in pa rticular, toa loaded
ve hicle. #
Stop driving in the emer gency mode if
yo u notice: Breakdown assis
tance 325

R
banging noise
R vehicle vibration
R smoke which smells like rubber
R continuous ESP ®
inter vention
R crac ksinthe tyre side walls #
After driving in emergency mode, ha ve
th erims checkedby aqu alified special‐
ist workshop with rega rd totheir fur ther
use. #
The defective tyre must be replaced in
eve rycase. Wi
th MOExtended tyres (run-flat tyres), you can
continue todrive your vehicle even if there is a
tot al loss of pressure in one or more tyres. How‐
eve r,th e tyre af fected must not show any clearly
visible damage.
Yo u can recognise MOExtended tyres bythe
MOExtended marking which appears on the side
wa ll of the tyre.
Ve hicles with tyre pressure loss warning sys‐
te m: MOExtended tyres may only be used in conjunction wi
than activated tyre pressure loss
wa rning sy stem.
Ve hicles with tyre pressure monitoring sys‐
te m: MOExtended tyres may only be used in
conjunction wi than activated tyre pressure mon‐
itoring sy stem.
If a pressure loss warning message appears in
th e multifunction displa y,proceed as follo ws:
R Check the tyre for dama ge.
R If driving on, obser vethefo llowing no tes.
Driving distance possible in emer gency
mode af ter the pressure loss warning: Load condition Driving distance pos‐
sible in emergency
mode
Pa rtially laden 80 km
Fu lly laden 30 km The driving dis
tance possible in emergency
mode may vary depending on the driving style.
Obser vethe maximum permissible speed of
80 km/h. If a tyre has gone
flat and cannot be replaced
with an MOEx tended tyre, you can use a stand‐
ard tyre as a temp orary measure. TIREFIT kit
storage location Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. You could otherwise failto rec‐
ognise dangers.
The TIREFIT kit is loca ted under the load com‐
partment floor. 1
Tyre sealant bottle
2 Tyre inflation compressor 326
Breakdown assis tance

%
You can find information on the po wer cate‐
gory (LK) and/or electrical data on the back
of the tyre inflation compressor:
R LK2 – 12V/15 A,180W, 0.8 kg
At a dis tance of appr oximately 1 m tothe
tyre inflation compressor and appr oximately
1. 6 m abo vethe ground, thefo llowing sound
pressure le vels apply:
R Emission sound pressure le vel L
PA 83 dB
(A)
R Sound po wer le vel L
WA 91
dB (A)
The tyre inflation compressor is mainte‐
nance-free. If there is a malfunction, please
conta ct aqualified specialist workshop. Using
the TIREFIT kit Re
quirements:
R Tyre sealant bottle and tyre inflation com‐
pressor (/ page 326).
R TIREFIT sticker
R Gloves (depending on theve hicle equipment) Yo
u can use TIREFIT tyre sealant toseal per fora‐
tion dama geof up to4 mm, particularly those in
th e tyre conta ct surface. You can use TIREFIT in
outside temp eratures down to-20°C. &
WARNING Risk of accident when using
tyre sealant
The tyre sealant may be unable toseal the
tyre properly, especially in thefo llowing
cases:
R there are large cuts or punctures in the
tyre (larger than damage pr eviously men‐
tioned)
R the wheel rims ha vebeen damaged
R afte r journe yswith very low tyre pressure
or with flat tyres #
Do not continue driving. #
Consult a qualified specialist workshop. &
WARNING Risk of inju ryand poisoning
from tyre sealant
Ty re sealant is hazardous tohealth and cau‐
ses ir rita tion. Do not allow it tocome into
contact wi thyour skin, eyes or clo thing, and
do not swallow it. Do not inhale any vapours.
Ke ep the tyre sealant away from children.
Obser vethefo llowing if you come into con‐
ta ct wi th the tyre sealant: #
Rinse off the tyre sealant from your skin
using water immediatel y. #
If tyre sealant gets into your eyes, thor‐
oughly rinse them using clean water
immediatel y. #
If tyre sealant has been swallowe d,
th oroughly rinse out your mouth imme‐
diately and drink plenty of water.Do not
induce vomiting and seek medical
attention immediately. #
Change out of clo thing which has come
into con tact wi thtyre sealant immedi‐
ately. Breakdown assi
stance 327