maintenance MERCEDES-BENZ E-CLASS SEDAN 2018 Owner's Manual

Welcome tothew orld of Me rced es-Benz
Befor eyou firs td rive off, read this Operator's
Manual carefull yand familiarize yourself with
yo ur vehicle. Fory our owns afet ya nd alon ger
ve hicle life, follo wt he instructions and warning
notices in this Opera tor's Manual. Disregarding
th em ma ylead todamag etothevehicle or per‐
sonal injur y.
Ve hicle damag eresulting from thed isregar dof
th ei nstruction sisnotcoveredbyt he Mercedes-
Benz Limited Warrant y.
The equipment or model designation of your
ve hicle ma yvarya ccordingt o:
RModel
ROrder
RNational version
RAv ailability
Mercedes-Ben zreser vest he right tointroduce
ch anges in thef ollowing areas:
RDesign
REquipment
RTech nica lfeatures The equipment in
your vehicle ma ytherefor edif‐
fe rf romt hat shown in thed escription sand illus‐
trations.
The following ar eintegral parts of thev ehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Ke ep these documents in thev ehicle at all
times. If yous ellthev ehicle, alw aysp ass all of
th ed ocuments on tothen ew owner.
Mercedes-Benz US A,LLC
Mercedes-Benz Canada, Inc.
AD aimlerC ompany
2135845407
2135845407

Drivingand pa rking ................................. 134
Driving ........................................................ 134
DY NA MIC SELECT switc h............................1 42
Au tomatic transmission .............................. 143
Re fueling ..................................................... 147
Pa rking ...................................................... .149
Driving and driving saf etys ystems .............. 157
Instrument Displa yand on-board
compu ter.................................................. 203
Instrument Displ ayove rview. .................... .203
Overvie wofthe buttons on thes teering
wheel ......................................................... .204
Operating theo n-boar dcomputer .............. 204
Setting thea dditional value rang e. ............. 206
Overvie wofdispl ay sont he multifunc‐
tion displa y................................................ .206
Ad justing thei nstrument lighting ............... .207
Menus and submenus ................................ 207
Head-up Displa y.......................................... 214
Vo ice Control Sy stem ............................... 216
No tesono perating saf ety. .......................... 216
Operation ....................................................2 16Using
theV oice Control Sy stem ef fec‐
tively ........................................................... 218
Essentia lvoice commands .......................... 218
Multimedia sy stem .................................. 229
Overvie wand operation .............................. 229
Sy stem settings .......................................... 237
Na vigation .................................................. 249
Te lephone. .................................................. 273
Online and Interne tfunctions ..................... 289
Media ......................................................... 296
Ra dio .......................................................... 308
Sound .........................................................3 16
Maintenanceand care............................. 319
ASS YSTP LUSs ervice inter vald ispla y......... 319
Engine compartment .................................. 320
Cleaning and car e....................................... 326
Breakdown assistance ............................334
Emergency .................................................. 334
Fla ttire. ...................................................... 334
Batter y(vehicle) ......................................... 340 To
ws tartin gort owing away ....................... 345
Electrica lfuses ........................................... 350
Wheel sand tires ...................................... 354
No tesonn oise or unusualh andlingchar‐
acteristic s................................................... 35 4
Re gular checking of wheels and tires ......... 354
No tesons nowc hains ................................ 355
Ti re pressur e............................................. .356
Loading thev ehicle .....................................3 61
Ti re labeling ................................................ 366
Definition of term sfor tires and loading ..... 372
Changingaw heel........................................ 374
Te ch nical data .......................................... 384
No tesont echnical dat a.............................. 384
Ve hicle electronics .....................................3 84
Ve hicle identification plate, VIN and
engine number ...........................................3 86
Operating fluids .. ........................................ 388
Ve hicle dat a................................................ 394
Contents 3

Service andvehicl eoperation
Vehicl eoperation outside theU SAor Canada
When youa reabroad withyour vehicle, obser ve
th ef ollowing points:
RService points or replacemen tparts ma ynot
be available immediatel y.
RUnleaded fuel ma ynotbe available forv ehi‐
cles wit hacatalytic con verter .L eaded fuel
ma ycause damag etothe catalytic con verter.
RThe fuel ma yhave anextreme lylowo ctane
number .Unsuita ble fuel can cause engine
damage.
Some Mercedes-Benz models ar eavailable in
Europe thro ugh our European De liveryP rogram.
Fo rm orei nformation, please consult an au thor‐
ized Mercedes‑Benz service center ,orwrite to
one of thef ollowing address:
In theU SA:
Mercedes-Benz US A,LLC
EuropeanD eliveryDepartment
One Mercedes Drive
Montvale,NJ0 7645-0350 In Canada:
Mercedes-Benz Canada
,Inc.
EuropeanD eliveryDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9
Maintenance
Yo ur cus tomer advisor confirms thes ervice in
th es ervice report.
Ro adside Assistance
The Mercedes-Benz Roadside Assis tance Pro‐
gram of fers tech nica lhelpint he case of a
breakdown. Your calls tothet oll-free Roadside
Assis tance Hotline ar eanswe redbyo ur agents
24 hour sad ay,3 65 da ysay ear.
1-800-FOR-MERCedes (1-800-367-63 72)(USA)
1-800-387-0 100( Canada)
Yo uc an find fur ther information in the
Mercedes-BenzR oadside Assistance Program
brochure (USA) orthe" Roadside Assis tance" section in
them aintenanc eand warrant yinfor‐
mation bookle t(Canada). Youw illfind bo thin
th ev ehicle document wallet.
Chang eofaddress or chang eofo wnership
Inthee vent of achang eofa ddress, please send
us the" Notification of address change" in the
Service and Guarantee bookle torsimply cal lthe
Mercedes-BenzC ustomer Assis tance Center
(USA) on theh otline number
1-800-FO R-MERCedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )on1 -800-387-0 100. We
can then reac hy ou in atimel yfashion, if neces‐
sar y.
If yo us ellyour Mercedes, pleasel eave all litera‐
tur eint hevehicle so that it is available tothe
next owner .Ify ou ha vepur chased aused vehi‐
cle, please send us the" Notice of Pur chase of
Used Car" in theS ervice and Guarantee booklet
or simpl ycall theM ercedes-Benz Cus tomer
Assis tance Center (USA) at theh otline number
1-800-FO R-MERCedes (1-800-367-63 72)o rC us‐
to mer Service (Canada )at1 -800-387-0 100.
Gene raln otes 21

Qualified specialistworks hop
An authorized Mercedes-Benz Center is aquali‐
fi ed specialis tworks hop. It has then ecessary
specialis tknowl edge, tools and qualificationst o
cor rectl yc arry out thew orkr equired on your
ve hicle. This particularly applies towo rkreleva nt
to saf ety.
Alw aysh ave thef ollowing workcar ried out on
yo ur vehicle at aqualified specialis tworks hop:
Rwo rkreleva nt tosaf ety
Rservice and maintenance work
Rrepair work
Rmodifications as well as ins tallation sand
con versions
Rwo rkon electronic component parts
Mercedes‑Benz recommends an au thorized
Mercedes‑Benz Center.
Cor rect use of thev ehicle
If yo ur emo veanyw arning sticke rs,y ou or others
could failto recognize cer tain dangers. Lea ve
wa rning sticke rs in position. When using
thev ehicle, obser vethef ollowing
information:
Rth es afet yn otes in this manual
Rtech nica ldataf or thev ehicle
Rtraf ficr ules and regulations
Rlaws and saf etys tandards per tainin gto
mo torv ehicles
Problems with your vehicle
If yo us hould experience aproblem wit hyour
ve hicle, particular lyone that youb elie vemay
af fect its saf eopera tion, weurge youtoc ontact
an au thorized Mercedes-Benz service center
immediately tohave thep roblem diagnosed and
re ctified. If thep roblem is no tresolved to your
satisfaction,p leasediscussthep roblem again
wit hthe authorized Mercedes-Benz service cen‐
te ro r,if necessar y,contact us at one of thef ol‐
lowing addresses.
In theU SA:
Cus tomer Assis tance Center
Mercedes-Benz US A,LLC 3M
ercedes Drive
Montvale,NJ0 7645-0350
In Canada:
Cu stomer Relation sDepartment
Mercedes-Benz Canada, Inc.
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9Re porting saf etyd efects
US Ao nly:
The following text is published as requ ired of
manufacturer sunder Title 49, Code of U.S. Fed‐
eral Regulations, Part57 5p ursuant tothe
"National Traf fica nd Mo torV ehicle Saf etyA ct of
19 66".
If yo ub elie vethat your vehicle has adefect
whic hcould cause acrash or could cause injury
or death, yous hould immediatel yinfor mthe
Na tional Highw ayTraf ficS afet yA dmini stra tion
(NHT SA)ina ddition tonotifying Mercedes-Benz
US A,LLC.
General no tes 25

#Holdthew iper ar mwitho ne hand. With th e
ot her hand, tur nthe wiper blade in thed irec‐
tion of ar row1away from thew iper ar mto
th es top.
#Slide catch 2inthed irection of ar row 3
until it engages in ther emo valp osition.
#Re mo vethew iper blade in thed irection of
ar row 4away from thew iper arm. Fi
ttin gthe wiper blades
#Insert then ew wiper blade int othe wiper
ar mint he direction of ar row1.
#Slide catch 2inthed irection of ar row 3
until it engages in thel ocking position.
#Mak esuret hat thew iper blade sits cor rectly.
#Fo ldthew iper arms bac kontot he wind‐
shield. Maintenance display
#Re
mo veprotectiv efilm 1ofthem ainte‐
nanc edispla yont he tip of then ewlyins tal‐
led wiper blades.
If th ec olor of them aintenanc edispla ychanges
from blac ktoyello w, thew iper blades should be
re placed.
Light and visibility 12
1

aboutthre es econds. Be sur etoobservethe
saf etyn otes under "Driving instructions".
St arting thev ehicle in eme rgency operation
mode
If th ev ehicle does no tstart and the3ODFH WKH
.H\ LQ WKH 0DUNHG 6SDFH 6HH 2SHUDWRU
V 0DQXDO
displa ymessag eappear sinthe multifunction
displa y,yo uc an star tt he vehicle in emer gency
operation mode.
#Ensure that mar keds pace 2is em pty.
#Re mo veSmartK ey1 from thek eyring.
#La yS mart Key1 in mar keds pace 2.
The vehicle will star ta fter as hor twhile.
Ifyo ur emo veSmartK ey1 from mar ked
space 2,the engine starts again. Forfur‐
th er vehicle starts ,howe ver,SmartK ey1
mus tbel ocated in mar keds pace 2during
th ee ntir ejourne y.
#Have SmartK ey1 checkedataq ualified
specialis tworks hop.
If th ev ehicle doe snotstar t:
#Lea veSmartK ey1 in mar keds pace 2.
#Depress theb rake pedal and star tt he vehicle
using thes tart/s topb utton.
#Startt he vehicle using thes tart/s topb utton.
% Youc an also switchon thep ower suppl yor
th ei gnition wit hthe start/ stop button.
St arting thev ehicle via Remo teOnline serv‐
ices
Cooling or heating thev ehicle interior before
st arting ajourney
% This function is no tavailable in all countries. If
yo us tart thev ehicle via your smartphone, the
pr ev iousl yselecte dair conditioning setting is
active.
Ensur ethe following befor estartin gt he engine:
RThe legal stipulation sinthe area wher eyour
ve hicle is par keda llowe ngin estartin gv ia
smartphone.
RIt is saf etostartand runt he engine where
yo ur vehicle is par ked.
RThe fuel tank is suff icientlyfilled.
RThe star terb atter yiss ufficiently charge d.
St arting thev ehicle
&
WARNING Risk of crushing or entrap‐
ment duetou nintentional startin goft he
engine
Limbs could be crushed or trapped if the
engine is star tedu nintentionall yduring
service or maintenanc ework.
#Alw ayss ecur ethe engine agains tunin‐
te ntional startin gbefor ecarrying out
maintenance or repair work.
13 6
Driving and pa rking

Requirements:Rpar kposition jis selected.
Rthea nti- thefta larms ystem is no tactivated.
Rthep anic alar misnotactivated.
Rtheh azar dwarning lightsa reswitched off.
Rtheh ood is closed.
Rthed oor sareclosed and loc ked.
Rthew indo wsand slidings unroof ar eclosed.
#Startt he vehicle using thes martphone:Rafte re very vehicle start, thee ngine runs for
te nm inutes.
Ryo uc an car ryout amaximum of tw oconsec‐
utiv estartin ga ttem pts.
Ryo uc an stop thev ehicle again at an ytime.
Rfur ther information can be found inthe
smartphone app.
Securing thee ngine agains tstarting be fore
car rying out maintenance or repair work:
#Switc hont he hazar dwarning lights.
or
#Un loc kthe doors. or
#Open
aside windo worthe sliding sunroof.
Running-in no tes
Mercedes-AMG vehicles: observethe no tesi n
th eS upplement .Otherwise, youm aynotrecog‐
niz ed angers.
To preser vethee ngine during thef irst
1, 000 miles( 1,500 km):
Rdriv eatv arying road speeds and engine
speeds.
Rdriv eind rive program Cor E.
Rchang egear befor ethe revc ounter needlei s
Ô ofthew aytother ed area of ther ev coun‐
te r.
Rdo no tshif td ow nag ear manuall yinorder to
brake.
Rav oid overstraining thev ehicle, e.g. driving at
full thro ttle.
Rve hicles with automatic transmission: do
no td epress thea ccelerator pedal be yond the
pressur epoint (kickdown).
Ronlyincrease thee ngine speed gradually and
accelerat ethe vehicle tofull speeda fter
1, 000 miles( 1,500 km).
This also applie swhent he engine or parts of the
driv etra in ha vebeen replaced.
Please also obser vethef ollowing running-in
no tes:
RIn cer tain drivinga nd drivings afet ys ystems,
th es ensor sadjus tautomatically while acer‐
tai nd ista nc eisd rive na fter thev ehicle has
been delivered or af terr epairs. Full sy stem
ef fectivenes sisnotachie vedu ntil thee nd of
th is teach-in process.
RBrak epads, brak ediscsa nd tires that are
either ne worhaveb een replaced onl yach‐
ie ve optimum braking ef fect and grip af ter
se veralh undred kilom et
er sofd riving. Com‐
pensat efor ther educed brak

ing effect by
applying greater forc etot he brak epedal.
Driving and parking 13
7

ASSYSTP LUSs ervice in terv al display
Fu nction of theA SSYSTP LUSs ervice in terv al
display
The ASS YSTP LUSs ervice inter vald ispla yint he
instrument displ ayprov ides informatio nonthe
re maining time or dis tance be fore then ext
service due date.
Yo uc an hide this service messag eusing the
bac kbutton on thel eft-hand side of thes teering
wheel.
Yo uc an obtain fur ther information concerning
th es ervicing of your vehicle from aqualified
specialis tworks hop, e.g. an authorized
Mercedes-Benz Center.
Displaying thes ervice du edate
On-boa rdcomputer:
,6HUYLFH.$66<67 3/86
The next service due dat eisdisplayed.
#To exitth ed ispla y:press theb ackb utton
on thel eft-hand side of thes teering wheel. Mak
esuretoo bservethef ollowing fur ther rela‐
te ds ubjec t:
ROperating theo n-boar dcomputer
(→pag e204).
Car rying out maintenance workatregular
inter vals
* NO
TEPrematur ewear thro ugh failur eto
obser veservice due dates
Service workwhic hisn otcar ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damag etothevehicle.
#Alw ayso bser vethep rescribed service
inter vals.
#Alw aysh ave thep rescribed service
wo rkcar ried out at aqualified specialist
wo rkshop.
Special service requ irements
The prescribed service inter valisb ased on nor‐
mal operation of thev ehicle. Maintenance work will nee
dtobep erform ed mor eoften than
specified if thev ehicle is operated under ardu‐
ous conditions or increased loads, fore xamp le:
Rregular city driving wit hfrequ ent intermedi‐
at es tops.
Rifth ev ehicle is primaril yused fors hort-dis‐
ta nce driving.
Rforf requent operation in mountainou sterrain
or on poor road sur faces.
Rifth ee ngine is of tenl eftidling forl ong peri‐
ods.
Rin particula rlyd usty condition sand/o rifair-
re circulation modeisf requently used.
In these or similar operating conditions ,have the
interior air filter ,engin eair cleaner ,engin eoil, oil
fi lter etc. changed mor efrequ ently.T he tire s
mus tbec heckedm oref requ entl yift hevehicle
is operated under increased loads. Further infor‐
mation can be obtained at aqualified specialist
wo rkshop.
Maintenance and care 31
9

&WARNING Risk of accident and injury
when opening and closing thee ngine
hood
When opening or closing thee ngine hood, it
ma ysuddenl ydropi ntot he end position.
Ther eisar isk of inju ryfora nyo ne in the
engine hood&#39;s rang eofm ovement.
#Onlyopen or close thee ngine hood
when ther ea reno persons in the
engine hood&#39;s rang eofm ovement.
&
WARNING Danger of burn swhen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine
compartment, youc ouldcome int ocontact
wit hh otgases or other escaping operating
fl uids.
#Befor eopening theh ood, allo wthe
engine tocool down.
#Inthee vent of afireint he engine com‐
partment, keep theh ood closed and
call thef ires ervice.
&
WARNING Risk of injury duetomoving
parts
Cer tain component sinthe engine compart‐
ment ma ycontinue tomo veor suddenly
mo veagain evenafter thei gnition has been
switched off, e.g. thec ooler fan.
Make sureoft hefollowing befor eperform ing
ta sk sint he engine compartment:
#Switc hthe ignition off.
#Ne vertouc hthe danger zone sur round‐
ing movin gcomponent pa rts, e.g. the
ro tatio na reaoft hefan.
#Re mo vejewe lrya nd watches.
#Keep items of clo thing and hair away
from moving parts.
& WARNING Risk of injury fromtouching
co mp onent parts under voltage
The ignition sy stem and thef uel injection
sy stem workunder high voltage. If yout ouch
component parts whic hareunder voltage,
yo uc ouldreceive an electric shoc k.
#Nevertouc hcomponent pa rtso fthe
ignition sy stem or thef uel injection sys‐
te mw hen thei gnition is switched on.
&
WARNING Risk of burn sfromh otcom‐
ponent parts in thee ngine compartment
Cer tain component parts in thee ngine com‐
partmen tcan be very hot, e.g. thee ngine,
th ec ooler and parts of thee xhaust system.
#Le tthe engine cool down and only
to uc ht he component parts described
as follo ws .
Maintenance and care 321

#Makesuret hat no engine oil is spilled
next tothef iller opening.
#Allo wthe engine tocool of fand thor‐
oughl yclean thee ngine oil from compo‐
nen tparts befor estartin gt he vehicle.
* NO
TEEngine damag ecaused byan
incor rect oil filter ,incor rect oil or addi‐
tives
#Do no tuse engine oil soroilfilters
whic hdon otcor respond tothes pecifi‐
cation sexplicit lyprescribed fort he
service inter vals.
#Do no talter thee ngine oil or oil filter in
order toachie velonger chang einter vals
th an prescri bed.
#Do notuse additives.
#Followt he instructions in thes ervice
inter vald ispla yregarding theo il
ch ange.
* NO
TEDama gecaused bytopping up too
muc hengine oil
Adding toom uche ngine oil can cause dam‐
ag etot he engine or thec atalytic con verter.
#Ha ve excess engine oil remo vedata
qu alified specialis tworks hop.
#Tu rn cap 1counter-clockwise and remo ve
it.
#Ad de ngin eoil.
#Replace cap 1and tur nitclockwise as far
as it will go.
#Chec kthe oil le vela ga in (→pag e323).
Checking thec oolant le vel
&
WARNING Risk of burn sfromh otcom‐
ponent parts in thee ngine compartment
Cer tain component parts in thee ngine com‐
partmen tcan be very hot, e.g. thee ngine,
th ec ooler and parts of thee xhaust system.
#Le tthe engine cool down and only
to uc ht he component parts described
as follo ws .
&
WARNING Danger of burn sfromh ot
coolant
The engine cooling sy stem is pressurized,
particularly when thee ngine is warm.Ify ou
324
Maintenance and care