MERCEDES-BENZ E320 2004 W211 Owner's Manual

381 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment. This method is pref-
erable to other types of towing.When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground or front wheels raised (except vehi-
cles with 4MATIC) only so far as necessary
to have the vehicle moved to a safe loca-
tion where the recommended towing
methods can be employed.
!Use flatbed or wheel lift / dolly equip-
ment with SmartKey in starter switch
turned to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm and the
automatic central locking
Do not tow-start the vehicle.
!Vehicles with 4MATIC:
Do not tow with one axle raised. Doing
so could damage the transfer case,
which is not covered by the Mer-
cedes-Benz Limited Warranty.
All wheels must be on or off the ground.
Observe instructions for towing the ve-
hicle with all wheels on the ground.
!If the vehicle is towed with the front
axle raised (not permissible for vehicles
with 4MATIC), the engine must be shut
off (SmartKey in starter switch
position0 or 1). Otherwise the ESP will
immediately be engaged and will apply
the rear wheel brakes.
When towing the vehicle with all wheels
on the ground, the selector lever must
be in positionN and the SmartKey
must be in starter switch position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for dis-
tances up to 30 miles (50 km) and at a
speed not to exceed 30 mph
(50 km/h).

382 Practical hintsTowing the vehicle
!
To be certain to avoid a possibility of
damage to the drive train, however, we
recommend the drive shaft be discon-
nected at the rear axle drive flange (ve-
hicles with 4MATIC: disconnected at
the front and rear axle drive flanges) for
any towing beyond a short tow to a
nearby garage.
Warning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run


there is a malfunction in the SBC brake
system


there is a malfunction in the power sup-
ply or in the vehicle’s electrical system
as that will be necessary to adequately con-
trol the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make certain that the SmartKey
is in starter switch position2.
If the SmartKey is left in the starter switch
position0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock, re-
move SmartKey from starter switch and re-
insert.
Warning!
G
The brake system requires electrical power
to operate.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its emer-
gency operation mode. To brake, the driver
must then apply significantly greater brake
pedal pressure and depress the pedal much
further to obtain the expected braking ef-
fect. If necessary, apply full pressure to the
brake pedal. Brakes may only be applied to
the front wheels. Stopping distance is in-
creased! Adapt your driving style according-
ly. For more information, refer to “SBC brake
system” (
page 79).
With the engine not running, there is no
power assistance for the steering system. In
this case, it is important to keep in mind that
a considerably higher degree of effort is nec-
essary to steer the vehicle. Adapt your driv-
ing accordingly.

383 Practical hints
Towing the vehicle
iTo signal turns while being towed with
the hazard warning flasher in use, turn
SmartKey in starter switch to
position2 and activate the combina-
tion switch for the left or right turn sig-
nal in the usual manner – only the
selected turn signal will operate.
Upon canceling the turn signal, the haz-
ard warning flasher will operate again.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking acti-
vated and the SmartKey in starter
switch position2, or KEYLESS-GO*
start / stop button in position2, the ve-
hicle doors lock if the left front wheel
as well as the right rear wheel are turn-
ing at vehicle speeds of approximately
9 mph (15 km / h) or more.
Switch off the tow-away alarm
(page 85).
To prevent the vehicle door locks from
locking, deactivate the automatic cen-
tral locking (
page 106).
Towing of the vehicle should only be
done using the properly installed tow-
ing eye bolt. Never attach tow cable,
tow rope or tow rod to the vehicle chas-
sis, frame or suspension parts.
iThe selector lever will remain locked in
positionP and the SmartKey will not
turn in the starter switch if the battery
is disconnected or discharged. See
notes on the battery (
page 375) or
on jump starting (
page 378).
Manual unlocking transmission selec-
tor lever (
page 357).

384 Practical hintsTowing the vehicleInstalling towing eye bolt
Front of vehicle
1Cover on right side of front bumper
To remove cover:
Press mark on cover in direction of ar-
row.

L i f t c o v e r o f f t o r e v e a l t h r e a d e d h o l e f o r
towing eye bolt.The towing eye bolt is supplied with the
tool kit (located in the storage compart-
ment under the trunk floor).

Screw towing eye bolt in to its stop and
tighten with lug wrench.
To reinstall cover:

Fit cover and snap into place.
Rear of vehicle
2Cover on right side of rear bumperTo remove cover:

Pull cover in the direction of the arrow.

Fold cover down to reveal threaded
hole for the towing eye bolt.
The towing eye bolt is supplied with the
tool kit (located in the storage compart-
ment under the trunk floor).

Screw towing eye bolt in to its stop and
tighten with lug wrench.
To reinstall cover:

Fit cover and snap into place.

385 Practical hintsFuses
Fuses
Fuse box in passenger compartment
1CoverOpening

Pull cover1 open with a screwdriver
or similar tool.

Remove cover1 rearward.
Closing

Attach cover1 in the front.

Fold cover1 in until it engages.
2Cover
3Catches

Turn catches3 anti-clockwise and re-
move cover2.Fuse chart
The fuse chart is found in the fuse box in
the passenger compartment. The amper-
ages of the fuses are also given there.
Spare fuses
Spare fuses are found in the vehicle tool kit
in the trunk.
Fuse extractor
The fuse extractor is found in the vehicle
tool kit in the trunk.
iOnly install fuses that have been tested
and approved by Mercedes-Benz and
that have the specified amperage rat-
ing.
Never attempt to repair or bridge a
blown fuse. Have the cause determined
and remedied by an authorized
Mercedes-Benz Center.
iOnly install fuses that have been tested
and approved by Mercedes-Benz and
that have the specified amperage rat-
ing.
Never attempt to repair or bridge a
blown fuse. Have the cause determined
and remedied by an authorized
Mercedes-Benz Center.

386

387 Technical data
Spare parts service
Warranty coverage
Identification labels
Layout of poly-V-belt drive
Engine
Rims and tires
Electrical system
Main dimensions
Weights
Fuels, coolants, lubricants etc.
Consumer information

388 Technical dataSpare parts service
The “Technical data” section provides the
necessary technical data for your vehicle.
Spare parts service
All authorized Mercedes-Benz Centers
maintain a stock of genuine
Mercedes-Benz parts required for mainte-
nance and repair work. In addition, strate-
gically located parts distribution centers
provide quick and reliable parts service.
More than 300 000 different spare parts
for Mercedes-Benz models are available.
Genuine Mercedes-Benz parts are subject-
ed to stringent quality inspections. Each
part has been specifically developed, man-
ufactured or selected for and adapted to
Mercedes-Benz vehicles.
Therefore, genuine Mercedes-Benz parts
should be installed.
!The use of non-genuine Mercedes-Benz
parts and accessories not authorized
by Mercedes-Benz could damage the
vehicle, which is not covered by the
Mercedes-Benz Limited Warranty, or
could compromise the vehicle’s dura-
bility or safety.

389 Technical data
Warranty coverage
Warranty coverage
Your vehicle is covered under the terms of
the warranties printed in the Service and
Warranty Information Booklet. Your
authorized Mercedes-Benz Center will ex-
change or repair any defective parts origi-
nally installed in the vehicle in accordance
with the terms of the following warranties:

New Car Limited Warranty


Emission System Warranty


Emission Performance Warranty


California, Maine, Massachusetts, and
Vermont Emission Control System
WarrantyReplacement parts and accessories are
covered by the Mercedes-Benz Spare Parts
and Accessories Warranties, copies of
which are available at any authorized Mer-
cedes-Benz Center.Loss of Service and Warranty
Information Booklet
Should you lose your Service and Warranty
Information Booklet, have your authorized
Mercedes-Benz Center arrange for a re-
placement. It will be mailed to you.

390 Technical dataIdentification labels
Identification labels1Certification label2Vehicle Identification Number (VIN)3Information label, California version
Vacuum line routing for emission con-
trol system
4Engine number (engraved on engine)
5Emission control label
When ordering spare parts, please specify
vehicle identification and engine numbers.