MERCEDES-BENZ E320 BLUETEC 2007 W211 Owner's Manual

370 OperationVehicle careWe have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an au-
thorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care prod-
ucts.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.

Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
!
Follow the instructions provided by the pow-
er washer manufacturer on maintaining a dis-
tance between the vehicle and the nozzle of the
power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!
Affixing stickers, magnets, adhesive tape or
similar materials to painted body components
may damage the paintwork.

371 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax should be applied to the engine
compartment after every engine cleaning.
Before applying, all control linkage bush-
ings and joints should be lubricated. The
poly-V-belt and all pulleys should be pro-
tected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.

Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.

Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.

Use plenty of water and rinse the
sponge and chamois frequently.

Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.Automatic car wash
You can have your car washed in an auto-
matic car wash from the start. Automatic
car washes without brushes are prefera-
ble.

To protect the filter system, switch the
automatic climate control to air recir-
culation mode (
page 214) or
(
page 231).
If the vehicle is very dirty, prewash it be-
fore running it through the automatic car
wash.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!
Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.
!
Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray.
Otherwise the caustic spray will damage the
paint or ornamental moldings.

372 OperationVehicle care
Ornamental moldings
For regular cleaning and care of ornamen-
tal moldings, use a damp cloth.Headlamps, tail lamps, side markers,
turn signal lenses

Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water.
!
Make sure that the windshield wiper switch
is set toM (
page 58). Otherwise, e.g. the
rain sensor could activate and cause the wipers
to move unintentionally. This may lead to vehicle
damage.
Due to the width of the vehicle, fold in exterior
rear view mirrors prior to running the vehicle
through an automatic car wash to prevent dam-
age to the mirrors.
i
After running the vehicle through an auto-
matic car wash, wipe any wax off of the wind-
shield (
page 374) and the wiper blade inserts
(
page 374). This will prevent smears and re-
duce wiping noise which can be caused by resid-
ual wax on the windshield.
When leaving the car wash, make sure that the
mirrors are folded out. Otherwise they may
vibrate.
!
Do not use chrome cleaner on ornamental
moldings. Although ornamental moldings may
have chrome appearance, they could be made of
anodized aluminum that will be damaged when
cleaned with chrome cleaner. Instead, use a
damp cloth to clean those ornamental moldings.
For very dirty ornamental moldings of which you
are sure are chrome-plated, use a chrome clean-
er. If in doubt whether an ornamental molding is
chrome-plated, contact an authorized
Mercedes-Benz Center.
!
Only use window cleaning solutions that are
suitable for plastic lamp lenses. Window clean-
ing solutions which are not suitable may damage
the plastic lamp lenses of the headlamps. There-
fore, do not use abrasives, solvents or cleaners
that contain solvents.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the lenses.
Do not attempt to wipe dirty lenses with a dry
cloth or sponge.
Otherwise you may scratch or damage the lens
surface.

373 Operation
Vehicle care
Cleaning the Distronic* system sensor
cover
1Distronic system sensor cover
Switch off the ignition (
page 38).

Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water and a
non-scratching cloth to clean sensor
cover1.

Restart the engine after cleaning sen-
sor cover1.
Cleaning the Parktronic system*
sensors
1Parktronic system* sensors in front
bumper

Use a mild car wash detergent, such as
Mercedes-Benz approved Car Sham-
poo, with plenty of water and a soft,
non-scratching cloth to clean
sensors1 on the bumpers.
!
To prevent scratches or damage, never ap-
ply strong force and only use a soft, non-scratch-
ing cloth when cleaning the sensor cover1. Do
not attempt to wipe dirty sensors with a dry cloth
or sponge.
!
Do not apply strong pressure to the sensor
covers. Applying strong pressure may damage
the sensor covers.
Follow the instructions provided by the power
washer manufacturer on maintaining a distance
between the vehicle and the nozzle of the power
washer.
!
To prevent scratches, never apply strong
force and only use a soft, non-scratching cloth
when cleaning the sensors. Do not attempt to
wipe dirty sensors with a dry cloth or sponge.

374 OperationVehicle careCleaning the windows and the wiper
blades
Make sure the hood is fully closed.

Switch on the ignition (
page 38).

Turn combination switch to wiper
settingu (
page 58).

With wiper arms in vertical position,
switch off the ignition (
page 63).

Fold the wiper arms forward until they
snap into place.

Clean the wiper blade inserts with a
clean cloth and detergent solution.

Use a soft, clean cloth and a mild win-
dow cleaning solution on all outside
and inside glass surfaces.
An automotive glass cleaner is recom-
mended.
!
The windshield wipers must be in a vertical
position before folding them away from the wind-
shield. They could otherwise damage the hood.
Never open the hood when the wiper arms are
folded forward.
Warning!
G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch (vehi-
cles with KEYLESS-GO*: Make sure the
vehicle’s on-board electronics have
status0) before cleaning the windshield
and/or the wiper blades. Otherwise, the
wiper motor could suddenly turn on and
cause injury.!
Do not pull on the wiper blade inserts. They
could tear.
!
Fold the windshield wiper arms back onto
the windshield before turning the SmartKey in
the starter switch or pressing the KEYLESS-GO
start/stop button (vehicles with KEYLESS-GO*).
Hold on to the wiper when folding the wiper arm
back. If released, the force of the impact from
the tensioning spring could crack the windshield.
!
To clean the window interior, do not use a
dry cloth, abrasives, solvents or cleaners con-
taining solvents. Do not touch the inside of the
front, rear or side windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.

375 Operation
Vehicle care
Cleaning the panorama roof with power
tilt/sliding panel
The rear part of the tilt/sliding panel has a
protective layer on the inside. 
Use a soft, clean cloth and a mild win-
dow cleaning solution.
An automotive glass cleaner is recom-
mended.Light alloy wheels
If possible, clean wheels once a week.

Use Mercedes-Benz approved Wheel
Care, a soft bristle brush and a strong
spray of water for cleaning the light al-
loy wheels.Plastic and rubber parts

Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution.

Wipe with a cloth moistened in a luke-
warm solution.
The surface may temporarily change
color. If this is the case, wait for it to
dry.
!
Do not use a dry cloth, abrasives, solvents
or cleaners containing solvents. Do not touch
the protective layer with hard objects such as an
ice scraper or ring. Never apply strong force and
only use a soft, non-scratching cloth when clean-
ing the rear part of the tilt/sliding panel.
Otherwise you may scratch or damage the pro-
tective layer.
!
Only use acid-free cleaning materials. Acid
may cause corrosion or damage the clear coat.
!
The vehicle should not be parked for an ex-
tended period of time immediately after it has
been cleaned, especially not after the wheel rims
have been cleaned with wheel rim cleaner.
Wheel rim cleaners can lead to increased corro-
sion of the brake disks and brake pads. Non-ap-
proved wheel cleaners may also damage the
wheel paint if the car is not driven after cleaning.
Therefore, the vehicle’s brake system should al-
ways be warmed-up before it is parked after
cleaning. To do so, please drive your vehicle for
several minutes to allow the brakes to dry. When
applying Mercedes-Benz approved Tire Care and
Mercedes-Benz approved Wheel Care products,
take care not to spray them on the brake disks.
Warning!
G
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or
the steering wheel. Cleaners containing sol-
vents will make the surface porous and vehi-
cle occupants could suffer serious injuries
from plastic parts coming loose in the event
of air bag deployment.


376 OperationVehicle careHard plastic trim items
Use Mercedes-Benz approved Interior
Care, a soft, lint-free cloth and apply
with light pressure.
Steering wheel and gear selector lever

Wipe with a damp cloth and dry thor-
oughly or clean with Mercedes-Benz
approved Leather Care.Carpets

Use Mercedes-Benz approved Carpet
and Fabric Care for cleaning the car-
pets.
Headliner and shelf below rear window

Use a soft bristle brush or a dry-sham-
poo cleaner in case of excessive dirt.
Seat belts

Only use clear, lukewarm water and
soap.Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently dis-
colored. By lining the seats with a proper
intermediate cover, contact-discoloration
will be prevented.
!
Do not use oil, wax or scouring agents on
these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the surface.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the sur-
face.
!
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the surface.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the sur-
face.
!
The seat belts must not be treated with
chemical cleaning agents. Do not dry the seat
belts at temperatures above 176°F (80°C) or in
direct sunlight.
Warning!
G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Warning!
G
Only use seat or head restraint covers which
have been tested and approved by
Mercedes-Benz for your vehicle model.
Using other seat or head restraint covers
may interfere with or prevent the activation
of the active head restraints. Contact an
authorized Mercedes-Benz Center for
availability.


377 Operation
Vehicle care
Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to
a natural aging process. Leather uphol-
stery may also react to certain ambient in-
fluences such as high humidity or high
temperature by showing wrinkles for ex-
ample.
Wipe leather upholstery with a damp
cloth and dry thoroughly or clean with
Mercedes-Benz approved Leather
Care.
Exercise particular care when cleaning per-
forated leather as its underside should not
become wet.Wood trims

Dampen cloth using water and use
damp cloth to clean wood trims in your
vehicle.
!
Wipe with light pressure to avoid damage to
the upholstery.
!
Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as these
may be abrasive.

378

379 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Bleeding the fuel system
(diesel engine only)
Battery
Jump starting
Towing the vehicle
Fuses