Control system MERCEDES-BENZ E350 2006 W211 Owner's Manual
Page 292 of 521
291 Controls in detail
Useful features
Call priority
If other service calls such as a
Roadside Assistance call or Information
call are active, an Emergency call is still
possible. In this case, the Emergency call
will take priority and override all other ac-
tive calls. See system self-check (
page 286)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated us-
ing button t on the multifunction
steering wheel or the respective button
for ending a telephone call on the
COMAND headunit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not cur-
rently active, and may not initiate a call.
Visit an authorized Mercedes-Benz
Center and have the system checked
or contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttont on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.
Page 293 of 521
292 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation*
system (if engaged) will continue to
run. The multifunction display in the in-
strument cluster is available for use,
and spoken commands are only avail-
able by pressing the RPT button on the
COMAND unit. A pop-up window will
appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.
Page 294 of 521
293 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s Tele
Aid system. Once the vehicle is locat-
ed, the Response Center will contact
the local law enforcement and you. The
vehicle’s location will only be provided
to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
w i l l a p p e a r i n t h e
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See an-
ti-theft alarm system (
page 101) and
tow-away alarm (
page 103).
Page 310 of 521
309 Operation
Driving instructions
E320CDI
E 350, E 350 4MATIC
E 500, E 500 4MATIC
E 350 (Appearance Package*)
Your vehicle is factory equipped with
“H”-rated tires, which have a speed rating
of 130 mph (210 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
E350(SportPackage*)
E500(SportPackage*)
E55AMG
Your vehicle is factory equipped with
“ZR”-rated tires, which have a speed rating
of above 149 mph (240 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
E 55 AMG: An electronic speed limiter pre-
vents your vehicle from exceeding a speed
of 155 mph (250 km/h).E3504MATIC (Sport Package*)
1
E5004MATIC (Sport Package*)
Your vehicle is factory equipped with
“Y”-rated tires, which have a speed rating
of 186 mph (300 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to positionN. Try
to keep the vehicle under control by cor-
rective steering action.
1Not available in Canada.iFor information on speed ratings for
winter tires, see “Winter driving”
(page 358).
For additional general information on
tire speed markings on tire sidewall,
see “Tire speed rating” (
page 346).
iFor more information on driving with
snow chains, see “Snow chains”
(page 359).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
Page 312 of 521
311 Operation
Driving instructions
Passenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
your authorized Mercedes-Benz Center.Control and operation of radio trans-
mitter
COMAND, radio and telephone*Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry ob-
jects.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio or tele-
phone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
Page 313 of 521
312 OperationDriving instructionsCatalytic converter (Gasoline engine)
Your vehicle is equipped with
monolithic-type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial con-
trol of the pollutants in the exhaust emis-
sions. Keep your vehicle in proper
operating condition by following our rec-
ommended maintenance instructions as
outlined in your Maintenance Booklet.
Oxidation catalyst (Diesel engine)
Your vehicle is equipped with an oxidation
catalyst, an important element in conjunc-
tion with the oxygen sensors to achieve
substantial control of the pollutants in the
exhaust emissions. Keep your vehicle in
proper operating condition by following
our recommended maintenance instruc-
tions as outlined in your Maintenance
Booklet.
!To prevent damage to the catalytic con-
verters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel
may reach the catalytic converter,
causing it to overheat, which could po-
tentially start a fire.
Warning!
G
As with any vehicle, do not idle, park or op-
erate this vehicle in areas where combusti-
ble materials such as grass, hay or leaves
can come into contact with the hot exhaust
system, as these materials could be ignited
and cause a vehicle fire.
Warning!
G
As with any vehicle, do not idle, park or op-
erate this vehicle in areas where combusti-
ble materials such as grass, hay or leaves
can come into contact with the hot exhaust
system, as these materials could be ignited
and cause a vehicle fire.
Page 314 of 521
313 Operation
Driving instructions
Emission control
Certain systems of the engine serve to
keep the toxic components of the exhaust
gases within permissible limits required by
law.
These systems, of course, will function
properly only when maintained strictly ac-
cording to factory specifications. Any ad-
justments on the engine should, therefore,
be carried out only by qualified
Mercedes-Benz Center authorized techni-
cians. Engine adjustments should not be
altered in any way. Moreover, the specified
service jobs must be carried out regularly
according to Mercedes-Benz servicing re-
quirements. For details refer to the
Maintenance Booklet.
Warning!
G
Inhalation of exhaust gas is hazardous to
your health. All exhaust gas contains carbon
monoxide, and inhaling it can cause uncon-
sciousness and lead to death.
Do not run the engine in confined areas
(such as a garage) which are not properly
ventilated. If you think that exhaust gas
fumes are entering the vehicle while driving,
have the cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one win-
dow fully open at all times.
Page 342 of 521
341 Operation
Tires and wheels
Reactivating the TPMS*
The TPMS must be reactivated when you
have adjusted the tire inflation pressure to
a new level (e.g. because of different load
or driving conditions). The TPMS is then
recalibrated to the current tire inflation
pressures.
Using the tire placard on the driver’s
door B-pillar (
page 332) or, if avail-
able, the supplemental tire pressure
information on the inside of the fuel fill-
er flap (
page 315), make sure the tire
inflation pressure of all four tires is cor-
rect.
TPMS malfunctions may occur for a variety
of reasons, including the installation of in-
compatible replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing
one or more tires or wheels on your vehicle
to ensure that the replacement or alternate
tires and wheels allow the TPMS to continue
to function properly.
iIf a condition causing the TPMS to mal-
function develops, it may take up
to 10 minutes for the system to signal
a malfunction using the TPMS telltale
flashing and illumination sequence.
The telltale extinguishes after a few
minutes driving if the malfunction has
been corrected.iOperating radio transmission equip-
ment (e.g. wireless headsets, two-way
radios) in or near the vehicle could
cause the TPMS to malfunction.
Warning!
G
It is the driver’s responsibility to calibrate
the TPMS on the recommended cold infla-
tion pressure. Underinflated tires affect the
ability to steer or brake the vehicle. You
might loose control over the vehicle.
Page 375 of 521
374 Practical hintsWhat to do if …Lamps in instrument clusterGeneral information:
If any of the following lamps in the instru-
ment cluster fails to come on during thebulb self-check when switching on the igni-
tion, have the respective bulb checked and
replaced if necessary.Problem
Possible cause/consequence
Suggested solution
-
The yellow ABS indicator lamp
comes on while driving.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP
® are also
switched off (see messages in the multifunc-
tion display).
The electrohydraulic brake system is still
functioning normally but without the ABS
available.
If the ABS control unit is malfunctioning, oth-
er systems such as the Parktronic system*,
Distronic*, or the automatic transmission
may also be malfunctioning.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the
multifunction display (
page 386).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.
The charging voltage has fallen below
10 volts. The ABS has switched off.
The battery may not be sufficiently charged.
Switch off electrical consumers that
are currently not needed, e.g. seat
heating.
If necessary, have the generator and
battery checked.
When the voltage is above this value
again, the ABS is operational again.
Page 376 of 521
375 Practical hints
What to do if …
Problem
Possible cause/consequence
Suggested solution
v
The yellow ABS/ESP
® warning
lamp comes on while driving.
The ESP
® is deactivated.
Risk of accident!
Adapt your speed and driving to the prevail-
ing road, weather, and traffic conditions.
Switch the ESP
® back on
(
page 97).
If the ESP
® cannot be switched back on,
have the system checked at an autho-
rized Mercedes-Benz Center as soon as
possible.
The yellow ABS/ESP
® warning
lamp flashes while driving.
The ABS, ESP
® or traction control has come
into operation because of detected traction
loss in at least one tire.
Distronic* is deactivated.
When driving off, apply as little
throttle as possible.
While driving, ease up on the acceler-
ator.
Adapt your speed and driving to the
prevailing road and weather condi-
tions.
Do not deactivate the ESP
®.
Exceptions: (
page 97).
Failure to follow these instructions in-
creases the risk of an accident.