ESP MERCEDES-BENZ E350 4MATIC 2011 W212 Owner's Manual

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2125847081
É2125847081lËÍ
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Switching the residual heat
function on/off .............................. 143
Switching the ZONE function on/
off .................................................. 141
Coat hooks ......................................... 283
Cockpit ................................................. 27
Collapsible spare wheel Inflating ......................................... 335
see Emergency spare wheel
Combination switch .......................... 120
Combined cargo cover and net ........ 282
Compass ............................................ 303
Consumption statistics (on-board
computer) .......................................... 220
Convenience closing feature .............. 93
Convenience opening feature ............ 93
Coolant (engine) Checking the level .........................311
Display message ............................ 246
Notes ............................................. 392
Temperature (on-board computer) . 221
Temperature gauge ........................ 216
Warning lamp ................................. 269
Cooling
see Climate control
Cornering light (display message) ... 243
Crash-responsive emergency
lighting ............................................... 124
Cruise control Cruise control lever .......................178
Display message ............................ 255
Function/notes ............................. 177
Cup holder ......................................... 288
Center console .............................. 288
Rear compartment .........................288
Current fuel consumption (on-
board computer) ............................... 220
Customer Assistance Center (CAC) ............................................... 23
Customer Relations Department ....... 23D
Dashboard see Cockpit
Daytime running lamps
Display message ............................ 245
Switching on/off (on-board
computer) ...................................... 230
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 231
Interior lighting (on-board
computer) ...................................... 231
Diesel particle filter .......................... 173
Digital speedometer ......................... 220
DIRECT SELECT lever see Automatic transmission
Display (cleaning instructions) ........ 318
Display messages Brakes ........................................... 241
Calling up (on-board computer) .....234
Clearing (on-board computer) ........234
Driving systems ............................. 250
Engine ............................................ 246
KEYLESS-GO .................................. 260
Lamps ............................................ 243
Safety systems .............................. 235
Service interval display ..................313
SmartKey ....................................... 260
Tires ............................................... 255
Vehicle ........................................... 258
Distance recorder ............................. 220
Distance warning lamp ..................... 270
DISTRONIC PLUS Deactivating ................................... 186
Display message ............................ 254
Displays in the multifunction
display ........................................... 185
Driving tips .................................... 187
Function/notes ............................. 179
Setting the specified minimum
distance ......................................... 185
Warning lamp ................................. 270
Door
Automatic locking ............................ 85
Automatic locking (on-board
computer) ...................................... 231
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Emergency locking ........................... 86
Emergency unlocking .......................85
Opening (from inside) ......................84
Door control panel
Overview .......................................... 33
Doors
Important safety notes ....................84
Drinking and driving ......................... 172
Drinks holder see Cup holder
Drive program
Automatic ...................................... 159
Manual ........................................... 160
SETUP (on-board computer) ..........221
Drive program display ...................... 155
Driving abroad ................................... 177
Driving on flooded roads .................. 175
Driving safety system BAS PLUS (Brake Assist System
PLUS) ............................................... 66
EBD (Electronic Brake force
Distribution) ..................................... 71
ESP ®
(Electronic Stability
Program) .......................................... 67
ETS/4ETS (Electronic Traction
System) ........................................... 68
Important safety information ...........65
Driving safety systems
ABS (Anti-lock Braking System) .......65
ADAPTIVE BRAKE ............................. 71
BAS (Brake Assist System) ..............66
Overview .......................................... 65
PRE-SAFE ®
Brake ............................. 71
Driving system
AIRMATIC (E 550 and E 550
4MATIC) ......................................... 191
Driving systems
Active Blind Spot Assist .................209
Active Driving Assistance
package ......................................... 208
Active Lane Keeping Assist ............211
AIRMATIC ...................................... 191
AMG Ride Control sports
suspension (E 63 AMG) .................192
ATTENTION ASSIST ........................201
Blind Spot Assist ............................ 205
Cruise control ................................ 177DISTRONIC PLUS ........................... 179
HOLD function ............................... 188
Lane Keeping Assist ......................207
Lane Tracking package ..................205
Night View Assist Plus ...................202
Parking Guidance ........................... 197
PARKTRONIC ................................. 194
RACE START (AMG vehicles) ..........190
Rear view camera .......................... 200
Driving tips ........................................ 157
Braking .......................................... 174
DISTRONIC PLUS ........................... 187
Downhill gradients .........................173
Driving on flooded roads ................175
Wet road surface ........................... 173
Winter ............................................ 176
DVD audio (on-board computer) ...... 225
E
EASY-ENTRY feature ......................... 112
Activating/deactivating (on-
board computer) ............................ 232
EASY-EXIT feature ............................. 112
Activating/deactivating (on-
board computer) ............................ 232
Crash-responsive ........................... 113
EASY-PACK cargo compartment
management system ........................ 284
EASY-PACK folding luggage-
compartment floor ............................ 285
EASY-PACK load-securing kit ........... 284
EASY-PACK rear sill protector .......... 286
EBD (Electronic Brake force
Distribution) Display message ............................ 242
Function/notes ................................ 71
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
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Emergency releaseFuel filler flap ................................. 164
Trunk ......................................... 90, 91
Vehicle ....................................... 85, 86
Emergency running mode
Automatic transmission .................162
Emergency spare wheel
Storage location ............................ 325
Stowing .......................................... 326
Emergency tensioning device
Function ........................................... 57
Safety guidelines ............................. 37
Emergency unlocking
Tailgate ............................................ 91
Emissions purification
Service and warranty information ....20
Engine
Irregular running ............................ 153
Starting problems ..........................153
Starting the engine with the key ....151
Starting with KEYLESS-GO .............151
Switching off .................................. 170
Warning lamp Check Engine ..........268
Engine electronics
Malfunction .................................... 153
Engine number .................................. 386
Engine oil Adding ........................................... 310
Checking the oil level ..................... 309
Display message ............................ 248
Lubricant additives ........................391
Notes about oil grades ................... 391
Temperature (on-board computer) . 221
Viscosity ........................................ 391
ESC (Electronic Stability Control)
see ESP ®

ESP ®
(Electronic Stability
Program) Activating/deactivating (AMG
vehicles) .......................................... 70
Activating/deactivating (except
AMG vehicles) .................................. 68
Activating/deactivating (on-
board computer) ............................ 228
AMG menu (on-board computer) ...221
Display message ............................ 235
ETS/4ETS ........................................ 68Important safety information ...........67
Warning lamp ................................. 265
ETS/4ETS (Electronic Traction
System) ................................................ 68
Exhaust check ................................... 172
Exhaust tail pipe (cleaning
instructions) ...................................... 318
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) .......................114
Out of position ............................... 114
Storing settings (memory
function) ........................................ 115
Storing the parking position ..........114
Exterior view ........................................ 26
F
First-aid kit ......................................... 323
Flat tire Changing a wheel/mounting the
spare wheel ................................... 331
MOExtended run-flat system .........337
Preparing the vehicle .....................326
Raising the vehicle .........................333
TIREFIT kit ...................................... 327
Floormat ............................................. 304
Folding bench seat (cargo
compartment) .................................... 108
Front fog lamp (display message) ... 244
Fuel Additives ........................................ 389
Notes ............................................. 388
Premium-grade unleaded gasoline . 388
Refueling ........................................ 162
Specifications ................................ 388
Troubleshooting ............................. 166
Fuel consumption
Current (on-board computer) .........220
Notes ............................................. 172
Fuel filler cap (display message) ..... 249
Fuel filler flap Emergency release ........................164
Opening/closing ............................ 164
Fuel filter (display message) ............ 249
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TrunkAutomatic opening ..................... 88, 89
Emergency release ....................90, 91
Locking separately ...........................90
Trunk/tailgate
Important safety guidelines .............86
Trunk lid
Display message ............................ 259
Turn signal (display message) ......... 243
Turn signals ....................................... 120
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................85
From inside the vehicle (central
unlocking button) ............................. 84
V
Vanity mirror Sun visor ........................................ 290
Vehicle
Data acquisition ............................... 24
Emergency unlocking ................. 85, 86
Equipment ....................................... 20
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 229
Loading .......................................... 360
Lowering ........................................ 337
Maintenance .................................... 21
Parking up ..................................... 171
Raising ........................................... 333
Reporting problems .........................23
Towing away .................................. 343
Tow-starting ................................... 343
Transporting .................................. 345
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 385
Vehicle level ...................................... 191
Vehicle level (display message) ....... 250
Vehicle tool kit .................................. 324
Video (DVD) ........................................ 226
Video DVD (on-board computer) ...... 226
VIN ...................................................... 385
W
Warning and indicator lamps ABS ................................................ 265
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269
ESP ®
.............................................. 265
ESP ®
OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 29
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................43
Reserve fuel ................................... 268
Seat belt ........................................ 264
SPORT handling mode ...................266
SRS ................................................ 267
Tire pressure monitor ....................271
Warranty ............................................ 384
Wheel bolt tightening torque ........... 337
Wheel chock ...................................... 332
Wheels Changing/replacing .......................367
Changing a wheel .......................... 331
Checking ........................................ 351
Cleaning ......................................... 315
Guidelines to be observed .............351
Mounting a wheel .......................... 335
Removing a wheel ..........................334
Tightening torque ........................... 337
Wheel size/tire size .......................374
Window curtain air bag
Display message ............................ 237
Operation ......................................... 43
Windows
see Side windows
Windows (cleaning instructions) ..... 316
Windshield Defrosting ...................................... 141
Windshield washer fluid (display
message) ............................................ 260
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Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
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Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty of
Daimler AG.
Data stored in the vehicle
Information regarding electronic
recording devices
(Including California Code Supplement
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace 2
data
is transmitted in the event of an accident.
This information serves, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R as otherwise required or permitted by law
Please observe the mbrace 2
order agreement
regarding further details on data that this
system records and transmits.
2 The system is called TELEAID in Canada.24IntroductionBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 24

Warning and indicator lampsFunctionPage:Diesel engine: preglow151;Fog lamp120=Rear fog lamp120?Turn signal120AESP®265BDistance warning lamp270CTurn signal120DSeat belt264ESRS267FEngine diagnostics268GBrakes (Canada only)263FunctionPageHTire pressure monitor271ICoolant269JBrakes (USA only)263KABS265LHigh beam120MLow beam119NSPORT handling mode in
AMG vehicles
266
OReserve fuel268PESP ®
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ROnly hold the steering wheel by the rim.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury when the driver front air
bag inflates.
R Adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag inflates. This could result in
serious injuries or death should the side
impact air bag be deployed. Always sit as
upright as possible, wear the seat belt
properly and use an appropriately sized
child restraint, infant restraint or booster
seat recommended for the size and weight
of the child.
R Canada only: children under 12 years may
only sit in the front-passenger seat if they
are seated in a child restraint system which
is compatible with BabySmart™ and
approved by Mercedes-Benz. If the child
restraint system is installed properly, the
front-passenger front air bag is deactivated
in conjunction with the BabySmart™
system installed in the vehicle. Otherwise,
the child could be struck by the air bag
when it inflates in a crash. This could lead
to serious or fatal injuries.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual.GWarning
Accident research shows that the safest place
for children in an automobile is in a rear seat.
A side impact air bag related injury may occur
if occupants, especially children, are not
properly seated or restrained when next to a
side impact air bag which needs to deploy
rapidly in a side impact in order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:(1)Always sit as upright as possible
and use the seat belts properly.
Make sure that children 12 years
old and under use an appropriately
sized child restraint, infant
restraint, or booster seat
recommended for the size and
weight of the child.(2)Always wear seat belts properly.
The air bags are only deployed if the airbag
control unit detects the need for deployment.
Only in the event of such a situation will they
provide their supplemental protection.
The driver and passenger should always wear
their seat belts. Otherwise, it is not possible
for the air bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, air bags will not deploy. The driver
and passengers will then be protected to the
extent possible by a properly fastened seat
belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags offer supplemental protection but
are not a substitute for seat belts. All vehicle
occupants must fasten their seat belts
regardless of whether your vehicle is
equipped with airbags or not.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash.
Front air bags
GWarning
Observe "Important safety notes"
( Y page 38).
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Window curtain air bagsGWarning
Observe "Important safety notes"
(Y page 38).
The window curtain air bags enhance the level
of protection for the head (but not chest or
arms) of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear door (C-pillar).
Example: Sedan
Window curtain air bags : are deployed:
Ron the side on which an impact occurs
Rat the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
Rregardless of whether the front-passenger
seat is occupied
Rindependently of seat belt use
Rif the vehicle overturns and the system
determines that window curtain air bag
deployment can offer additional protection
to that provided by the seat belt
Rindependently of the front air bags
Window curtain air bags : will not deploy in
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Occupant classification system (OCS)
How the Occupant Classification
System works
The Occupant Classification System (OCS) is
standard equipment in the USA.
OCS categorizes the occupant on the front-
passenger seat by means of a weight sensor.
The front-passenger front air bag is
automatically deactivated for certain weight
categories. The respective status can be
recognized by the 45 indicator lamp.
With the 45 indicator lamp
illuminated, the front-passenger front air bag
is deactivated.
The system does not deactivate:
Rthe side impact air bag
Rthe pelvis air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
Rwith the seat belt properly fastened
Rin a position that is as upright as possible
with the back against the seat backrest
Rwith their feet on the floor
If the front-passenger's weight is transferred
to another object in the vehicle (e.g. by
leaning on armrests), OCS may not be able to
approximate the occupant's weight category.
If the front passenger seat, the seat cover, or
the seat cushion are damaged, have the
necessary repair work carried out at an
authorized Mercedes-Benz Center.
For reasons of safety, Mercedes-Benz
recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should observe the 45 indicator lamp
to determine whether or not the front
passenger is positioned correctly.
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