towing MERCEDES-BENZ E350 4MATIC 2011 W212 Owner's Manual

Index ....................................................... 4Introduction ......................................... 20At a glance ........................................... 25Safety ................................................... 35Opening and closing ...........................75Seats, steering wheel and mirrors ..101Lights and windshield wipers ..........117Climate control ................................. 131Driving and parking ..........................147On-board computer and displays ....215Loading, stowing and features ........273Maintenance and care ......................307Roadside Assistance ........................321Tires and wheels ............................... 349Technical data ................................... 383
Contents3BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 3

Emergency releaseFuel filler flap ................................. 164
Trunk ......................................... 90, 91
Vehicle ....................................... 85, 86
Emergency running mode
Automatic transmission .................162
Emergency spare wheel
Storage location ............................ 325
Stowing .......................................... 326
Emergency tensioning device
Function ........................................... 57
Safety guidelines ............................. 37
Emergency unlocking
Tailgate ............................................ 91
Emissions purification
Service and warranty information ....20
Engine
Irregular running ............................ 153
Starting problems ..........................153
Starting the engine with the key ....151
Starting with KEYLESS-GO .............151
Switching off .................................. 170
Warning lamp Check Engine ..........268
Engine electronics
Malfunction .................................... 153
Engine number .................................. 386
Engine oil Adding ........................................... 310
Checking the oil level ..................... 309
Display message ............................ 248
Lubricant additives ........................391
Notes about oil grades ................... 391
Temperature (on-board computer) . 221
Viscosity ........................................ 391
ESC (Electronic Stability Control)
see ESP ®

ESP ®
(Electronic Stability
Program) Activating/deactivating (AMG
vehicles) .......................................... 70
Activating/deactivating (except
AMG vehicles) .................................. 68
Activating/deactivating (on-
board computer) ............................ 228
AMG menu (on-board computer) ...221
Display message ............................ 235
ETS/4ETS ........................................ 68Important safety information ...........67
Warning lamp ................................. 265
ETS/4ETS (Electronic Traction
System) ................................................ 68
Exhaust check ................................... 172
Exhaust tail pipe (cleaning
instructions) ...................................... 318
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) .......................114
Out of position ............................... 114
Storing settings (memory
function) ........................................ 115
Storing the parking position ..........114
Exterior view ........................................ 26
F
First-aid kit ......................................... 323
Flat tire Changing a wheel/mounting the
spare wheel ................................... 331
MOExtended run-flat system .........337
Preparing the vehicle .....................326
Raising the vehicle .........................333
TIREFIT kit ...................................... 327
Floormat ............................................. 304
Folding bench seat (cargo
compartment) .................................... 108
Front fog lamp (display message) ... 244
Fuel Additives ........................................ 389
Notes ............................................. 388
Premium-grade unleaded gasoline . 388
Refueling ........................................ 162
Specifications ................................ 388
Troubleshooting ............................. 166
Fuel consumption
Current (on-board computer) .........220
Notes ............................................. 172
Fuel filler cap (display message) ..... 249
Fuel filler flap Emergency release ........................164
Opening/closing ............................ 164
Fuel filter (display message) ............ 249
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Service interval display .................... 313
Displaying a service message (on-
board computer) ............................ 313
Service menu (on-board computer) . 229
Service products
AdBlue ®
special additives ..............390
Brake fluid ..................................... 392
Capacities ...................................... 387
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes ..................386
Notes ............................................. 386
Refrigerant (air-conditioning
system) .......................................... 392
Washer fluid ................................... 393
Settings
Factory (on-board computer) .........233
On-board computer .......................229
SETUP (on-board computer) ............. 221
Shift ranges ....................................... 159
Showing the distance display (on-
board computer) ............................... 227
Side impact air bag ............................. 41
Side marker lamp (display
message) ............................................ 245
Side windows Convenience closing feature ............93
Convenience opening feature ..........93
Important safety information ...........91
Opening/closing .............................. 92
Resetting ......................................... 94
Troubleshooting ............................... 94
Skibag ................................................ 276
Sliding sunroof Important safety information ...........95
Troubleshooting ............................... 99
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................80
Changing the programming .............79
Checking the battery .................76, 80
Convenience closing feature ............93
Convenience opening feature ..........93
Display message ............................ 260Important safety notes ....................76
Malfunction ...................................... 82
Starting the engine ........................151
Snow chains ...................................... 176
Socket ................................................ 292
Dashboard ..................................... 293
Rear compartment .........................293
SOS
see mbrace
Spare wheel
Notes/data .................................... 380
Storage location ............................ 325
Stowing .......................................... 326
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 220
Segments ...................................... 217
Setting the unit (on-board
computer) ...................................... 229
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 69
Warning lamp ................................. 266
SRS (Supplemental Restraint
System) Display message ............................ 237
Introduction ..................................... 36
Warning lamp ................................. 267
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 220
Starting the engine Important safety notes ..................151
Station
see Radio
Steering (display message) .............. 260
Steering wheel Adjusting (electrically) ...................111
Buttons (on-board computer) ......... 217
Cleaning ......................................... 319
Important safety notes ..................111
Memory function (storing
settings) ......................................... 111
Steering wheel heating ..................112
Storing settings (memory
function) ........................................ 115Index15BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 15

Pressure loss warning ....................355
Reached (TIREFIT) ..........................330
Recommended ............................... 352
Tire pressure monitoring system
Function/notes ............................. 357
Restarting ...................................... 359
Warning lamp ................................. 271
Tires
Aspect ratio (definition) .................373
Average weight of the vehicle
occupants (definition) ....................371
Bar (definition) ............................... 371
Characteristics .............................. 371
Checking ........................................ 351
Cleaning ......................................... 352
Definition of terms .........................371
Direction of rotation ......................365
Distribution of the vehicle
occupants (definition) ....................374
DOT, Tire Identification Number
(TIN) ............................................... 370
DOT (Department of
Transportation) (definition) ............371
Flat tire .......................................... 326
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 372
Guidelines to be observed .............351
GVW (Gross Vehicle Weight)
(definition) ..................................... 372
GVWR (Gross Vehicle Weight
Rating) (definition) .........................372
Increased vehicle weight due to
optional equipment (definition) ......372
Kilopascal (kPa) (definition) ...........372
Labeling (overview) ........................367
Load bearing index (definition) ......373
Load index ..................................... 370
Load index (definition) ...................372
Maximum loaded vehicle weight
(definition) ..................................... 372
Maximum load on a tire
(definition) ..................................... 373
Maximum permissible tire
pressure (definition) ....................... 373
Maximum tire load .........................365
Maximum tire load (definition) .......372
Optional equipment weight
(definition) ..................................... 373PSI (pounds per square inch)
(definition) ..................................... 373
Replacing ....................................... 367
Service life ..................................... 351
Sidewall (definition) .......................373
Speed index (definition) .................372
Storing ........................................... 352
Structure and characteristics
(definition) ..................................... 371
Temperature .................................. 366
TIN (Tire Identification Number)
(definition) ..................................... 373
Tire bead (definition) ......................373
Tire pressure (definition) ................373
Tire pressures (recommended) ......371
Tire size (data) ............................... 374
Tire size designation, load-bearing
capacity, speed index ....................368
Tire tread ....................................... 351
Tire tread (definition) .....................373
Total load limit (definition) .............374
Traction ......................................... 366
Traction (definition) .......................373
Tread wear ..................................... 366
Uniform Tire Quality Grading
Standards ...................................... 365
Uniform Tire Quality Grading
Standards (definition) ....................371
Unladen weight (definition) ............372
Wear indicator (definition) .............373
Wheel rim (definition) ....................372
Tires and wheels (important safety
information) ....................................... 350
Top Tether ............................................ 62
Towing Important safety guidelines ...........343
Installing the towing eye ................343
Removing the towing eye ...............344
Transfer case ..................................... 162
Transmission position
display ................................................ 155
Transmission positions .................... 157
Trip computer (on-board
computer) .......................................... 220
Trip odometer Calling up ....................................... 220
Resetting (on-board computer) ......221Index17BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 17

TrunkAutomatic opening ..................... 88, 89
Emergency release ....................90, 91
Locking separately ...........................90
Trunk/tailgate
Important safety guidelines .............86
Trunk lid
Display message ............................ 259
Turn signal (display message) ......... 243
Turn signals ....................................... 120
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................85
From inside the vehicle (central
unlocking button) ............................. 84
V
Vanity mirror Sun visor ........................................ 290
Vehicle
Data acquisition ............................... 24
Emergency unlocking ................. 85, 86
Equipment ....................................... 20
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 229
Loading .......................................... 360
Lowering ........................................ 337
Maintenance .................................... 21
Parking up ..................................... 171
Raising ........................................... 333
Reporting problems .........................23
Towing away .................................. 343
Tow-starting ................................... 343
Transporting .................................. 345
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 385
Vehicle level ...................................... 191
Vehicle level (display message) ....... 250
Vehicle tool kit .................................. 324
Video (DVD) ........................................ 226
Video DVD (on-board computer) ...... 226
VIN ...................................................... 385
W
Warning and indicator lamps ABS ................................................ 265
Brakes ........................................... 263
Check Engine ................................. 268
Coolant .......................................... 269
ESP ®
.............................................. 265
ESP ®
OFF ....................................... 266
Fuel tank ........................................ 268
Overview .......................................... 29
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................43
Reserve fuel ................................... 268
Seat belt ........................................ 264
SPORT handling mode ...................266
SRS ................................................ 267
Tire pressure monitor ....................271
Warranty ............................................ 384
Wheel bolt tightening torque ........... 337
Wheel chock ...................................... 332
Wheels Changing/replacing .......................367
Changing a wheel .......................... 331
Checking ........................................ 351
Cleaning ......................................... 315
Guidelines to be observed .............351
Mounting a wheel .......................... 335
Removing a wheel ..........................334
Tightening torque ........................... 337
Wheel size/tire size .......................374
Window curtain air bag
Display message ............................ 237
Operation ......................................... 43
Windows
see Side windows
Windows (cleaning instructions) ..... 316
Windshield Defrosting ...................................... 141
Windshield washer fluid (display
message) ............................................ 260
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Exterior viewFunctionPage:Trunk lid/tailgateVehicle tool kit324;Rear window defroster142=Lights124?Fuel filler flap162ADefrosting the windshield141Cleaning the windows316BSliding sunroof95FunctionPageCExterior mirrors113DWindshield wipers127EOpening the hood308Engine oil309Coolant311FTowing343GTires and wheels350Flat tire32626Exterior viewAt a glance
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! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
HOLD function or DISTRONIC PLUS: if you
brake the vehicle using the HOLD function or
DISTRONIC PLUS, the automatic
transmission shifts to transmission position
P automatically. In addition, at least one of
the following conditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not in the buckle.
Shifting to park position P in AMG
vehiclesXWhen the vehicle is stationary, press
button P : .
Engaging reverse gear R
!
Only shift the automatic transmission to
R when the vehicle is stationary.
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up past the
first point of resistance.Shifting to neutral NXWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
When the engine is switched off, the
automatic transmission shifts to N
automatically.
Remaining in neutral N
If you wish to keep the automatic
transmission in neutral N, e.g. to wash the
vehicle in a car wash with a towing device,
observe the following:
GWarning!
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
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Rthe hood is closed.
R the transmission is in position D, R or N.
R DISTRONIC PLUS is deactivated.
Activating the HOLD functionXMake sure that the activation conditions
are met.XDepress the brake pedal.
Example
XQuickly depress the brake pedal further
until the HOLD display appears in the
multifunction display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
GWarning
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate the HOLD function if the vehicle is
to be set in motion by other means (e.g. in a
car wash or by towing).
Deactivating the HOLD function
The HOLD function is deactivated
automatically if:
R you accelerate and the transmission is in
position D or R.
R the transmission is in position P.
R you apply the brakes again with a certain
amount of pressure until HOLD disappears
from the multifunction display.
R you activate DISTRONIC PLUS.
GWarning
Never get out of the vehicle when the HOLD
function is activated.
The HOLD function must never be operated
or deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the
parking brake and must not be used for
parking.
The braking effect of the HOLD function is
canceled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you leave the vehicle or park it, deactivate
the HOLD function and secure the vehicle
against rolling away.
When the HOLD function is activated, the
transmission is shifted automatically to
position P if:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
i If the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a malfunction in the system or
power supply while the HOLD function is
activated, the Brake Immediately message
is shown in the multifunction display.
Immediately depress the brake firmly until
the warning message in the multifunction
display goes out.
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GWarning!
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires ( M+S tires), with snow
chains if necessary.
PARKTRONIC
Important safety notes
GWarning!
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically when
you:
R switch on the ignition.
R shift the transmission to position D, R or
N .
R release the parking brake.
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper.:Sensors in the front bumper, left-hand
side (example)
Range of the sensors
The sensors must be free of dirt, ice and
slush; otherwise they may not function
correctly. Clean the sensors regularly, taking
care not to scratch or damage them
( Y page 317).
194Driving systemsDriving and parking
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Vehicle equipment ............................274
Loading guidelines ............................274
Stowage compartments ...................274
Stowage areas .................................. 276
Features ............................................. 288273Loading, stowing and featuresBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 273