four wheel drive MERCEDES-BENZ E500 2004 W211 Owner's Manual
Page 4 of 442
ContentsSafety and Security........................... 55
Occupant safety................................... 56
Airbags ........................................... 57
Seat belts ....................................... 62
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 72
Panic alarm .......................................... 73
Activating ....................................... 73
Deactivating ................................... 73
Driving safety systems ......................... 74
ABS ................................................ 74
BAS ................................................ 76
ESP ................................................. 76
The SBC brake system ................... 79
Four wheel electronic traction
system (4MATIC) with the ESP ....... 82
Anti-theft systems................................ 83
Immobilizer..................................... 83
Anti-theft alarm system .................. 84
Tow-away alarm ............................. 85
Controls in detail............................... 87
Locking and unlocking ......................... 88
SmartKey ....................................... 88
SmartKey with KEYLESS-GO* ........ 91
Opening the doors from the inside . 97
Opening the trunk .......................... 97
Closing the trunk............................ 99
Trunk lid opening / closing
system* ......................................... 99
Trunk lid emergency release ........ 104
Separately locking the trunk ........ 105
Separately unlocking the trunk .... 106
Automatic central locking ............ 106
Locking and unlocking from
the inside ..................................... 107
Seats ................................................. 108
Easy-entry / exit feature* ............. 108
Removing and installing front
seat head restraints ..................... 109
Rear seat head restraints ............. 110
Multicontour seat* ....................... 111
Drive - Dynamic seat* ................... 112
Heated seats* .............................. 113
Seat ventilation* .......................... 114Memory function ............................... 116
Storing positions in memory ........ 117
Recalling positions from
memory........................................ 117
Storing exterior rear view
mirror parking position ................ 118
Lighting ............................................. 119
Exterior lamp switch .................... 119
Combination switch ..................... 123
Hazard warning flasher ................ 123
Interior lighting ............................ 124
Door entry lamps ......................... 125
Trunk lamp ................................... 125
Instrument cluster ............................. 126
Instrument cluster illumination .... 126
Coolant temperature gauge ......... 127
Trip odometer .............................. 127
Tachometer .................................. 128
Outside temperature indicator ..... 128
Page 77 of 442
77 Safety and Security
Driving safety systems
More information can be found in the
“Practical hints” section (
page 311).
Warning!
G
Never switch off the ESP when you see the
ABS/ESP warning lamp v fl as h in g i n t he
instrument cluster. In this case proceed as
follows:
While driving off, apply as little throttle
as possible.
While driving, ease up on the accelera-
tor.
Adapt your speed and driving style to
the prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The ESP cannot prevent accidents resulting
from excessive speed.
Warning!
G
The ESP cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase the traction afforded. The ESP
cannot prevent accidents, including those
resulting from excessive speed in turns, or
hydroplaning. Only a safe, attentive, and
skillful driver can prevent accidents. The ca-
pabilities of an ESP equipped vehicle must
never be exploited in a reckless or danger-
ous manner which could jeopardize the us-
er’s safety or the safety of others.!The ESP will only function properly if
you use wheels of the recommended
tire size (
page 394).
!Vehicles without 4MATIC:
Because of the ESP’s automatic opera-
tion, the engine and ignition must be
shut off (SmartKey in starter switch
position0 or1 or KEYLESS-GO
start/stop button* in position0 or1)
when:
the parking brake is being tested on
a brake test dynamometer
the vehicle is being towed with the
front axle raised
Active braking action through the ESP
may otherwise seriously damage the
brake system.
For information on vehicles with
4MATIC, see “Four wheel electronic
traction system (4MATIC) with the
ESP” (
page 82).
Page 80 of 442
80 Safety and SecurityDriving safety systems
The SBC brake system is automatically ac-
tivated when you:
unlock the vehicle with the SmartKey
or the KEYLESS-GO*
open the driver’s or passenger door
turn the SmartKey in the starter switch
to position1
in vehicles with KEYLESS-GO*, press
the start/stop button on gear selector
lever once
depress the brake pedal
release the parking brake
If there is a malfunction in the SBC brake
system, we recommend that the vehicle be
transported with all wheels off the ground
using flatbed or appropriate wheel lift/dolly
equipment. A tow bar must be used if cir-
cumstances do not permit the use of the
recommended towing methods and the ve-
hicle requires towing with all four wheels on
the ground. Towing the vehicle with all four
wheels on the ground is only permissible for
distances up to 30 miles (50 km) and at a
speed not to exceed 30 mph (50 km/h). For
more information, refer to “Towing the vehi-
cle” (
page 381).
iIf the SBC brake system is activated as
the brake pedal is first depressed, you
may feel a reduced pedal resistance
and longer pedal travel than normal.
When releasing the pedal, you may also
feel the brake pedal pulsate and you
may hear a sound which is caused by
the activation of the SBC brake system-
pump. This is normal and not an indica-
tion of a malfunction. Pedal travel
returns to normal when you release the
brake pedal and the sound soon ceas-
es.
If you experience the above while driv-
ing and the red brake warning lamp
(page 312) illuminates and/or warn-
ing messages appear in the instrument
cluster (
page 318), the brake system
is malfunctioning. Follow the instruc-
tions of the warning message(s) and
have the brake system checked imme-
diately.
Page 82 of 442
82 Safety and SecurityDriving safety systemsFour wheel electronic traction system (4MATIC) with the ESP
Models with all-wheel-drive only.
The 4MATIC improves vehicle’s ability to
use available traction, e.g. during winter
operation in mountains under snowy
conditions, by applying power to all four
wheels.
Warning!
G
If you see the ESP warning lampv flash-
ing in the speedometer, proceed as follows:
While driving off, apply as little throttle
as possible
While driving, ease up on the accelera-
tor
Adapt your speed and driving style to
the prevailing road conditions
Failure to observe these guidelines could
cause the vehicle to skid.
The ESP cannot prevent accidents resulting
from excessive speed.!Do not tow with one axle raised.
Otherwise the transfer case can be
damaged, which is not covered by the
Mercedes-Benz Limited Warranty.
!Performance testing must only be con-
ducted on a two-axle dynamometer.
Otherwise the transfer case can be
damaged, which is not covered by the
Mercedes-Benz Limited Warranty.!Because of the ESP’s automatic opera-
tion, the engine and ignition must be
shut off (SmartKey in starter switch
position0 or1 or KEYLESS-GO
start/stop button* in position0 or1)
when the parking brake is being tested
on a brake test dynamometer.
Active braking action through ESP may
otherwise seriously damage the front
or rear axle brake system.
Operational tests with the engine
running can only be conducted on a
two-axle dynamometer.
Page 268 of 442
268 OperationDriving instructionsPower assistance
Brakes
Warning!
G
The brake system requires electrical energy
for operation.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its emer-
gency operation mode. In such a case, the
red brake warning lamp (
page 312) and
warning messages in the instrument cluster
(
page 318) come on while driving. To
brake, the driver must then apply signifi-
cantly greater brake pedal pressure and de-
press the pedal much further to obtain the
expected braking effect. If necessary, apply
full pressure to the brake pedal. Brakes may
only be applied to the front wheels. Stop-
ping distance is increased! If there is a mal-
function in the SBC brake system, we
recommend that the vehicle be transported
with all wheels off the ground using flatbed
or appropriate wheel lift/dolly equipment. A
tow bar must be used if circumstances do
not permit the use of the recommended
towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on
the ground is only permissible for distances
up to 30 miles (50 km) and at a speed not to
exceed 30 mph (50 km/h). For more infor-
mation, refer to “Towing the vehicle”
(page 381). For more information see
SBC brake system (
page 79).
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
Page 272 of 442
272 OperationDriving instructionsTire traction
The safe speed on a wet, snow covered or
icy road is always lower than on a dry road.
You should pay particular attention to the
condition of the road whenever the outside
temperatures are close to the freezing
point.
Mercedes-Benz recommends M+S rated
radial-ply tires with a minimum tread depth
of approximately
1/6in (4 mm) on all four
wheels for the winter season to ensure
normal balanced handling characteristics.
On packed snow, they can reduce your
stopping distance compared to summer
tires. Stopping distance, however, is still considerably greater than when the road is
not covered with snow or ice. Exercise ap-
propriate caution.
Tire speed rating
Regardless of the tire speed rating, local
speed limits should be obeyed. Use pru-
dent driving speeds appropriate to prevail-
ing conditions.E 320, E 320 4MATIC,
E 500, E 500 4MATIC
Your vehicle is factory equipped with
“H”-rated tires, which have a speed rating
of 130 mph (210 km / h).
E 320 4MATIC (Sport Package*),
E 500 4MATIC (Sport Package*)
Your vehicle is factory equipped with
“H”-rated tires, which have a speed rating
of 130 mph (210 km / h).
E 320 (Sport Package*),
E500(Sport Package*)
Your vehicle is factory equipped with
“W”-rated tires, which have a speed rating
of 168 mph (270 km / h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
Warning!
G
If ice has formed on the road, tire traction
will be substantially reduced. Under such
weather conditions, drive, steer and brake
with extreme caution.
Warning!
G
Even when permitted by law, never operate
a vehicle at speeds greater than the maxi-
mum speed rating of the tires.
Exceeding the maximum speed for which
tires are rated can lead to sudden tire fail-
ure, causing loss of vehicle control and pos-
sibly resulting in an accident and/or
personal injury and possible death, for you
and for others.
Page 291 of 442
291 Operation
Tires and wheels
Tire pressure changes by approximately
1.5 psi (0.1 bar) per 18°F (10°C) of air
temperature change. Keep this in mind
when checking tire pressure where the
temperature is different from the outside
temperature.
Tire temperature and tire pressure are also
increased while driving, depending on the
driving speed and the tire load.
Check the spare tire periodically for condi-
tion and inflation. Spare tires will age and
become worn over time even if never used,
and thus should be inspected and replaced
when necessary.Checking tire pressure electronically*
The tire inflation pressure monitor only
functions on wheels that are equipped with
the proper electronic sensors. It monitors
the tire inflation pressure, as selected by
the driver, in all four tires. A warning is is-
sued to alert you to a decrease in pressure
in one or more of the tires.
Tire pressure inquiries are made using the
multifunction display (
page 129).The
present inflation pressures are displayed
only after a few minutes’ travel time.You can select the unit of measure used for
the tire inflation pressure by changing the
setting in the control system (
page 143).
Switch on ignition.
Press the k button until the current
inflation pressures for each tire appear
in the multifunction display.
Warning!
G
Follow recommended inflation pressures.
Do not overinflate tires. Overinflated tires
can result in sudden deflation (blowout) be-
cause they are more likely to become punc-
tured or damaged by road debris, potholes,
etc.
Do not underinflate tires. Underinflated tires
wear unevenly, adversely affect handling
and fuel economy, and are more likely to fail
from being overheated.
Do not overload the tires by exceeding the
specified vehicle capacity weight (as indicat-
ed by the label on the pillar in the driver’s
door opening). Overloading the tires can
overheat them, possibly causing a blowout.
iPossible differences between the read-
ings of a tire pressure gauge of an air
hose, e.g. gas station equipment, and
the vehicle’s control system can occur.
The readings issued by the control sys-
tem are more precise.
Page 295 of 442
295 Operation
Winter driving
Winter driving
Before the onset of winter, have your vehi-
cle winterized at an authorized
Mercedes-Benz Center. This service in-
cludes:
Check of anticorrosion and antifreeze
concentration.
Addition of cleaning concentrate to the
water of the windshield and headlamp
cleaning system. Add MB Concentrate
“S” to a premixed windshield washer
solvent / antifreeze which is formulated
for temperatures below freezing point
(page 406).
Battery test. Battery capacity drops
with decreasing ambient temperature.
A well charged battery helps to ensure
that the engine can be started and the
SBC brake system will be fully opera-
tional, even at low ambient tempera-
tures.
Tire change. Mercedes-Benz recom-
mends M+S rated radial-ply tires with a
minimum tread depth of approximately 1/6 in (4 mm) on all four wheels for the
winter season.
Winter tires
Always use winter tires at temperatures
below 45°F (7°C) and whenever wintry
road conditions prevail. Use of winter tires
is the only way to achieve the maximum ef-
fectiveness of the ABS, ESP and 4MATIC in
winter operation.
For safe handling, ensure that all mounted
winter tires are of the same make and have
the same tread design.Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your ve-
hicle, you must place a notice to this effect
where it will be seen by the driver. Such no-
tices are available at your tire dealer or any
authorized Mercedes-Benz Center.Warning!
G
Winter tires with a tread depth of less than 1/6in (4 mm) must be replaced. They are no
longer suitable for winter operation.
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.
Page 328 of 442
328 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
Except Canada:;Canada only:3
Brake fluid
Visit workshop!
There is insufficient brake fluid in the
reservoir.
Risk of accident! Stop the vehicle and
notify an authorized Mercedes-Benz
Center. Do not add brake fluid! This
will not solve the problem.
Warning!
G
Driving while these messages are displayed
can result in an accident. Have your brake
system checked immediately.
If there is a malfunction in the SBC brake
system, we recommend that the vehicle be
transported with all wheels off the ground
using flatbed or appropriate wheel lift / dolly
equipment.
A tow bar must be used if circumstances do
not permit the use of the recommended
towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on
the ground is only permissible for distances
up to 30 miles (50 km) and at a speed not to
exceed 30 mph (50 km / h). For more infor-
mation, refer to “Towing the vehicle”
(page 381).
If the SBC brake system enters its emergen-
cy operation mode, the driver must apply
significantly greater brake pedal pressure
and depress the pedal much further than
normal to obtain braking effect. If neces-
sary, apply full pressure to the brake pedal.
Brakes may only be applied to the front
wheels. Stopping distance is increased!
Low brake fluid in the reservoir may cause
the braking system to fail!
Don’t add brake fluid before checking the
brake system. Overfilling the brake fluid res-
ervoir can result in spilling brake fluid on hot
engine parts and the brake fluid catching
fire. You can be seriously burned.iIf you find that the brake fluid in the
brake fluid reservoir has fallen to the
minimum mark or below, have the
brake system checked for brake pad
thickness and leaks.!Brake pad thickness must be visually
inspected by a qualified technician at
the intervals specified in the Service
Booklet.
Page 349 of 442
349 Practical hints
What to do if …
Warning!
G
Driving while these messages are displayed
can result in an accident. Have your brake
system checked immediately.
If there is a malfunction in the SBC brake
system, we recommend that the vehicle be
transported with all wheels off the ground
using flatbed or appropriate wheel lift / dolly
equipment.
A tow bar must be used if circumstances do
not permit the use of the recommended
towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on
the ground is only permissible for distances
u p t o 3 0 m i l e s ( 5 0 k m ) a n d a t a s p e e d n o t t o
exceed 30 mph (50 km / h). For more infor-
mation, refer to “Towing the vehicle”
(page 381).
If the SBC brake system enters its emergen-
cy operation mode, the driver must apply
significantly greater brake pedal pressure
and depress the pedal much further than
normal to obtain braking effect. If neces-
sary, apply full pressure to the brake pedal.
Brakes may only be applied to the front
wheels. Stopping distance is increased!
Low brake fluid in the reservoir may cause
the braking system to fail!
Don’t add brake fluid before checking the
brake system. Overfilling the brake fluid res-
ervoir can result in spilling brake fluid on hot
engine parts and the brake fluid catching
fire. You can be seriously burned.
iIf you find that the brake fluid in the
brake fluid reservoir has fallen to the
minimum mark or below, have the
brake system checked for brake pad
thickness and leaks.!Brake pad thickness must be visually
inspected by a qualified technician at
the intervals specified in the Service
Booklet.