MERCEDES-BENZ EQA SUV 2022 Owners Manual

=
Seat heating
= S
teering wheel heater
= Mirror heater
= Rear window heater
Setting pre-entry climate control for departure
time (plug-in hybrid)
Multimedia system: 4 Climate menu 5
Pre-entry climate ctrl
Setting a single departure time 
Select ONCE. 
Set a departure time.
Changing the active departure time 
Select the pen icon next to the displayed
depar
ture time. 
Set a departure time.
Setting the week pr
oNle
Select WEEK PROFILE .
Set the desired departure times, e.g. every
da
y at 08:00. Selecting the zone 
Select =. 
Select Driver's seat only.
If t
he Driver's seat only setting is deactivated,
pre-entry climate control will take place for
the entire vehicle.
Activating/deactivating pre-entry climate control
f
or departure time
Requirements: = The high-voltage battery is charged suP-
ciently.
= The function has been activated via the multi-
media system. 
To activate: se
t the departure time
( page 148).
Pre-entry climate control for departure time
switches on a maximum of 55 minutes before
the selected departure time. It will remain
active for another ten minutes if the departure
is delayed. 
To deactivate: pr
ess the ; button up or
down. The following functions will remain active once the
v

ehicle has been started:
= Seat heating
= Seat ventilation
% You can also activate the function via the
Mer

cedes me App. Activating/deactivating immediate pre-entry cli-
mat

e control &
WARNING Risk of f
atal injury due to expo-
sure to extreme heat or cold in the vehicle
If persons, particularly children, are subjected
t
o prolonged exposure to intense heat or cold,
there is a risk of severe injury or even death. 
Never leave persons, particularly chil-
dr
en, unattended in the vehicle. Air-conditioning of the vehicle interior can con-
tinue f
or up to 30 minutes, e.g. if the journey is
interrupted. 148
Climate control

The colours of the indicator lamp on button
;
ha ve the following meanings:
= Blue: cooling is activated.
= Red: heating is activated.
= Yellow: the departure time has been preselec-
ted. 
Set the desired temperature using the

Driving
Notes on electric mode
&
WARNING Risk of c hemical burns and poi-
soning from damaged high-voltage battery
If the housing of the high-voltage battery has
been damag
ed, electrolyte and gases may
leak out. 
Avoid contact with the skin, eyes or
clo

thing. 
Immediately rinse electrolyte splashes
oM wit

h water and seek medical atten-
tion straight away. &
DANGER Risk of Nr
e and explosion from
excessive internal pressure of the high-
voltage battery
In the event of a vehicle Nr
e, Oammable gas
can escape and ignite. 
Stop the charging process immediately
in case of unusual odour

s, smoke or
burn marks. 
Leave the danger zone immediately.
Secur

e the danger zone at a suPcient
distance. 
Call the Nr
e service. Observe the following notes on vehicle noise
emissions and t
he acoustic vehicle alert system:
= The vehicle is equipped with a purely electric
drive system and produces considerably lower
vehicle noise emissions than vehicles with a
combustion engine.
It is for this reason that the vehicle is equip-
ped with a sound generator, which serves as
an acoustic vehicle alert system (AVAS).
= The sound generator generates speed-depend-
ent vehicle noise emissions when the vehicle
is driving forwards or reversing at a speed of
up to around 30 km/h.
This helps other road users, particularly
pedestrians and cyclists, to hear your vehicle
better.
= When you drive at speeds above 20 km/h the
acoustic vehicle alert system will gradually
switch oM. =
Despit
e the sound generator, the vehicle still
may not be heard by other road users. Adapt
your driving style accordingly.
= The sound generator will be oM when the vehi-
cle is stationary. Manual disconnection of the high-voltage on-
boar

d electrical system &
DANGER Risk of deat
h and Nre due to
modiNed and/or damaged components of
the high-voltage on-board electrical sys-
tem
The vehicle's high-voltage on-board electrical
sy
stem is under high voltage. If you modify
component parts in the vehicle's high-voltage
on-board electrical system or touch damaged
component parts, you may be electrocuted. In
addition, modiNed and/or damaged compo-
nents may cause a Nre.
In the event of an accident or impact to the
vehicle underbody, components of the high-
voltage electrical system may be damaged
although the damage is not visible. 150
Driving and parking


Never make any modiNcations t o the
high-voltage on-board electrical system. 
Do not switch on or use the vehicle if its
high-v
oltage on-board electrical system
components have been modiNed or dam-
aged. 
Never touch damaged components of
t

he high-voltage on-board electrical sys-
tem. 
Aser an accident, do no
t touch any com-
ponents of the high-voltage on-board
electrical system. 
Aser an accident, ha
ve the vehicle trans-
ported away. 
Have the components of the high-voltage
on-boar
d electrical system checked at a
qualiNed specialist workshop and
replaced if necessary. Requirements:
Onl

y disconnect the high-voltage on-board electri-
cal system manually in the following situations:
= The 6 restraint system warning lamp lights
up in the Instrument Display, e.g. aser an
accident.
= The vehicle is badly damaged, e.g. aser an
accident, and the restraint system compo-
nents have not been triggered.
Operating the high-voltage disconnect device
Only disconnect the high-voltage on-board electri-
cal system manually in the above-mentioned sit-
uations. 
Switch oM t
he vehicle. 
Shis t
he transmission to position j. 
Apply the electric parking brake. 
Secure the vehicle against rolling away. 
Open the bonnet. 
Press release tab 1 in t he direction of the
arrow and pull it out. 
Pull high-voltage disconnect device 2 in t
he
direction of the arrow until it engages.
The high-voltage on-board electrical system is
switched oM.
All work on the drive system (including aser dis-
connecting t
he high-voltage on-board electrical Driving and parking
151

system manually) may only be carried out in a
q ualiNed specialist workshop. Switching on the power supply or the vehicle
&
WARNING Risk of accident and injur
y due
to leaving children unattended in the vehi-
cle
If children are les unatt
ended in the vehicle,
they could, in particular:
= open doors, thereby endangering other
persons or road users.
= get out and be struck by oncoming traPc.
= operate vehicle equipment and become
trapped, for example.
In addition, the children could also set the
vehicle in motion by, for example:
= releasing the parking brake.
= changing the transmission position.
= starting the vehicle. 
Never leave children unattended in the
v
ehicle. 
When leaving the vehicle, always take the
k
ey with you and lock the vehicle. 
Keep the vehicle key out of the reach of
c
hildren. Requirements:
= t

he key is in the vehicle and is recognised.
= the brake pedal is not depressed. 
To switch on the power supply: pr
ess button
1 once.
You can, for example, switch on the wind-
screen wiper.
The power supply is switched oM ag
ain if the fol-
lowing conditions are met:
= you open the driver's door.
= you press button 1 twice more.152
Driving and parking


To switch on the vehicle: pr ess button 1
twice.
Indicator and warning lamps light up on the
instrument cluster.
The vehicle is switched oM ag
ain if one of the fol-
lowing conditions is met:
= you do not start the vehicle within 15 minutes
and the transmission is in position j or the
electric parking brake is applied.
= you press button 1 once. Starting the vehicle
Starting the vehicle with the start/stop button
R

equirements:
= The key is in the vehicle and is recognised. 
Shis t
he transmission to position j or i.
Depress the brake pedal and press button 1
once.
= t

he vehicle is started.
= the õ display appears on the instru-
ment display: the vehicle can be driven. 
If the vehicle does not start: switch oM non-
essential consumer
s and press button 1
once. 
If the vehicle still does not start and the Place
the key in the marked space See Owner's
Manual displa

y message appears on the
instrument display: start the vehicle with the
key in the marked space (emergency opera-
tion mode) ( page 153).
% You can switch oM t
he vehicle while driving. To
do this, press button 1 for about three sec-
onds or press button 1 three times within
three seconds. The transmission will shis to
neutral i automatically. When you press but-
ton 1 again, the vehicle will start again and
you can engage drive position h again. Be
sure to observe the safety notes concerning
this under "Driving tips" ( page 154).
Observe any information regarding display mes-
sag
es that can be displayed on the instrument
display. Starting the vehicle with the key in the marked
space (emer
gency operation mode)
If the vehicle does not start and the Place the
key in the marked space See Owner's Manual
display message appears on the multifunction dis-
play, you can start the vehicle in emergency oper-
ation mode. Marked space (example with cup holder without
co

ver) Driving and parking
153


Open the cover of marked space 2 if neces-
sar y. 
Make sure that marked space 2 is em
pty.
Remove key 1 fr
om the key ring.
Place key 1 in mar
ked space 2 on symbol
3.
The vehicle will start aser a short time.
When you remove key 1 from marked space
2, the vehicle can still be driven. For further
engine starts however, key 1 must be loca-
ted in marked space 2 on symbol 3 during
the entire journey. 
Have key 1 c
hecked at a qualiNed specialist
workshop.
If the vehicle does not start: 
Place key 1 in mar
ked space 2 and leave it
there. 
Depress the brake pedal and start the vehicle
using t
he start/stop button.
% You can switch on the power supply or the
v

ehicle with the start/stop button. Observe any information regarding display mes-
sag

es that may be displayed on the multifunction
display. Running-in notes
=
In cer
tain driving and driving safety systems,
the sensors adjust automatically while a cer-
tain distance is being driven aser the vehicle
has been delivered or aser repairs. Full sys-
tem eMectiveness is not reached until the end
of this teach-in process.
= Brake pads, brake disks and tyres that are
either new or have been replaced only achieve
optimum braking eMect and grip aser several
hundred kilometres of driving. Compensate for
the reduced braking eMect by applying greater
force to the brake pedal. Notes on driving
&
WARNING Risk of accident due t
o objects
in the driver's footwell
Objects in the driver's footwell may impede
pedal tr
avel or block a depressed pedal.
This jeopardises the operating and road safety
of the vehicle. 
Stow all objects in the vehicle securely
so t
hat they cannot get into the driver's
footwell. 
Always Nt t
he Ooor mats securely and as
prescribed in order to ensure that there
is always suPcient room for the pedals. 
Do not use loose Ooor mats and do no
t
place Ooor mats on top of one another. &
WARNING Risk of accident due t
o incor-
rect footwear
Incorrect footwear includes, for example: = shoes wit

h platform soles 154
Driving and parking

=
shoes wit h high heels
= slippers
There is a risk of an accident. 
Always wear suitable footwear so that
y

ou can operate the pedals safely. &
WARNING Risk of accident if t
he vehicle is
switched oM while driving
If you switch oM t
he vehicle while driving,
safety functions are restricted or no longer
available.
This may aMect the power steering system and
the brake force boosting, for example.
You will need to use considerably more force
to steer and brake, for example. 
Do not switch oM t
he vehicle while driv-
ing. &
WARNING Risk of accident due t
o the
brake system overheating
If you leave your foot on the brake pedal when
dr
iving, the brake system may overheat.
This increases the braking distance and the
brake system can even fail. 
Never use the brake pedal as a footrest. 
Do not depress the brake pedal and the
acceler
ator pedal at the same time while
driving. *
NOTE R
educed battery life due to frequent
short-distance trips The 12 V battery may not be
suPcientl
y
charged when the vehicle is used only for
short-distance trips. This reduces the life of
the battery. 
Drive longer distances regularly to
c

harge the battery. *
NOTE Damag
e to the vehicle due to not
observing the maximum permitted head-
room clearance If the vehicle height is greater than the maxi-
mum per
mitted headroom clearance, the roof
and other parts of the vehicle may be dam-
aged. 
Observe the signposted headroom clear-
ance. 
If the vehicle height is greater than the
per
mitted headroom clearance, do not
enter. 
Observe the changed vehicle height with
add-on r
oof equipment. Notes on driving with a roof load, trailer or fully
laden v
ehicle
When driving with a loaded roof luggage rack or
trailer as well as with a fully laden or fully occu-
pied vehicle, the vehicle's driving and steering
characteristics change. Driving and parking
155

You should bear the following in mind:
= Do no
t exceed the permissible roof load and
towing capacity. Also observe the technical
data in the printed Owner's Manual.
= Evenly distribute the roof load, and place
heavy objects at the bottom. Also comply with
the notes on loading the vehicle
(  page 115).
= Drive attentively, and avoid suddenly pulling
away, braking and steering as well as rapid
cornering.
Notes on driving on salt-treated roads
The braking eMect is limited on salt-treated roads.
Therefore, observe the following notes:
= due to salt build-up on the brake disks and
brakepads, the braking distance can increase
considerably or result in braking only on one
side
= maintain a much greater safe distance to the
vehicle in front To remove salt build-up:
=
br
ake occasionally while paying attention to
the traPc conditions
= carefully depress the brake pedal at the end of
the journey and when starting the next jour-
ney
Notes on aquaplaning
Aquaplaning can take place once a certain
amount of water has accumulated on the road
surface.
Observe the following notes during heavy precipi-
tation or in conditions in which aquaplaning may
occur:
= reduce speed
= avoid tyre ruts
= avoid sudden steering movements
= brake carefully
% Also observe the notes on regularly checking
wheels and tyr

es ( page 337). Notes on driving through water on the road sur-
f

ace
Water which has entered the vehicle can damage
the drive system, electrics and transmission.
Observe the following if you must drive through
water:
= The water, when calm, may only reach the
lower edge of the vehicle body.
= Drive at walking pace at most; water can oth-
erwise enter the vehicle interior.
= Vehicles travelling in front, or oncoming vehi-
cles, can create waves which may exceed the
maximum permissible depth of the water.
The braking eMect of the brakes is reduced aser
fording. Brake carefully while paying attention to
the traPc conditions until braking power has been
fully restored. ECO display function
The ECO display summarises your driving charac-
t

eristics from the start of the journey to its com-
pletion and assists you in adopting an ePcient
driving style to maximise range. 156
Driving and parking

You can
inOuence ener gy consumption by doing
the following:
= driving with particular care ( page 158)
= driving in drive program  ( page 160) The lettering in the segment will light up brightly,
t
he outer edge will light up and the segment will
Nll up when the following driving style is adopted:
= 1 Steady speed
= 2 Gentle deceleration and rolling
= 3 Moderate acceleration The lettering in the segment will be grey, the outer
edg

e will be dark and the segment will empty
when the following driving style is adopted:
= 1 Fluctuations in speed
= 2 Heavy braking
= 3 Sporty acceleration
The ECO display will show you when you have
driven economically:
= The three segments will Nll up completely at
the same time
= The edges around all three segments will light
up
The additional range achieved as a result of your
driving style in comparison with a driver with a
very sporty driving style will be shown in the
centre of display 4. The range displayed does
not indicate a Nxed reduction in consumption. Recuperative brake system
Function of the regenerative brake system
Depending on t

he selected recuperation level, the
electric motors are operated as an alternator when in overrun mode and during braking in order
t
o charge the high-voltage battery while driving.
As soon as you take your foot oM the accelerator
pedal when the vehicle is in motion and in trans-
mission position h, recuperation in overrun
mode is initiated.
The higher the recuperation, the more sharply the
vehicle is braked when coasting and the more
electrical energy is fed into the high-voltage bat-
tery.
The deceleration in overrun mode may not be suf-
ficient depending on the driving conditions.
Decelerating to a standstill is not possible. Also
brake with the service brake if necessary. Always
adapt your speed to the driving conditions and
keep a suPcient distance.
The recuperative brake system has the following
characteristics:
= supports braking with electronically controlled
brake force boosting
= converts the kinetic energy of the vehicle into
electric energy Driving and parking
157