MERCEDES-BENZ EQA SUV 2022 Owners Manual

=
Alw ays make sure that neither you nor the bat-
tery is electrostatically charged.
= Keep away from Nre and naked Oames.
= Do not lean over the battery.
Observe the additional following points when
charging the battery: = Only use battery chargers tested and
approved for Mercedes-Benz.
= Read the battery charger's operating instruc-
tions before charging the battery.
Observe the additional following points during
starting assistance:
= Starting assistance may only be provided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
= The vehicles must not touch. Starting assistance and charging the 12 V battery

Only have starting assistance provided by a
q

ualiNed specialist workshop, e.g. a
Mercedes-Benz Service Centre. 
Only have the battery charged at a q
ualiNed
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Replacing the 12 V battery

Only have the battery replaced at a q
ualiNed
specialist workshop, e.g. at a Mercedes-Benz
Service Centre. Tow-starting or towing away
Overview of the permitted towing methods
*
NOTE Damag
e from automatic braking If one of the following functions is activated,
t
he vehicle brakes automatically in certain sit-
uations:
= Active Brake Assist
= Active Distance Assist DISTRONIC
= HOLD function
= Active Parking Assist To avoid damage to the vehicle, deactivate
t

hese systems in the following or similar situa-
tions: 
During towing. 
In a car wash. Mercedes-Benz recommends transporting your
v
ehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar systems.
If you notice that the vehicle has lost coolant, do
not have it towed away. Have the vehicle transpor-
ted instead.
* NOTE Damag
e to the vehicle due to tow-
ing away incorrectly 
Observe the instructions and notes on
t

owing away. 328
Breakdown assistance

Vehicles with front wheel drive
Permitted towing methods
Both axles on the
g
round Yes, maximum 50 km
at 50 km/h
*, only for-
wards with the driver
in the cockpit
Front axle raised Yes, maximum 50 km* at 50 km/h
Rear axle raised No *The towing range can be signiNcantl

y lower
depending on the active auxiliary consumers and
environmental conditions. 4MATIC vehicles Permitted towing methods
Both axles on the
g

round Yes, maximum 50 km
at 50 km/h
*, only for-
wards with the driver
in the cockpit
Front axle raised No
Rear axle raised No *The towing range can be signiNcantl

y lower
depending on the active auxiliary consumers and
environmental conditions. Towing the vehicle with both axles on the ground

Observe the notes on the permitted towing
me
thods ( page 328). 
Make sure that the 12 V battery is connected
and c

harged.
Observe the following points when the 12 V bat-
t
ery is disconnected or discharged:
= the drive system cannot be started =
t
he electric parking brake cannot be released
or applied
= The selector lever cannot be put into position
i or j.
Only one transport is permitted when at least one
of the following conditions occur:
= If the selector lever cannot be put into position
i.
= if the 12 V battery is disconnected or dis-
charged
= if the display in the instrument cluster is not
working
= if the

*
NOTE Damag e due to towing away at
excessively high speeds or over long dis-
tances The drivetrain could be damaged when towing
at e
xcessively high speeds or over long distan-
ces. 
A towing speed of 50 km/h must not be
e

xceeded. 
A towing distance of 50 km must not be
e

xceeded. &
WARNING Risk of accident when t
owing a
vehicle which is too heavy
If the vehicle to be tow-started or towed away
is hea
vier than the permissible gross mass of
your vehicle, the following situations can
occur:
= the towing eye may become detached.
= the vehicle/trailer combination may
swerve or overturn. 
Before tow-starting or towing away,
c

heck if the vehicle to be tow-started or towed away exceeds the permissible
g

ross mass. If a vehicle must be tow-started or towed away, its
per

missible gross mass must not exceed the per-
missible gross mass of the towing vehicle. 
Information on the permissible gross mass of
t

he vehicle can be found on the vehicle identi-
Ncation plate ( page 354).
Towing away the vehicle 
Fit the towing eye ( pag
e 332). 
Fasten the towing device.
* NOTE Damag
e due to incorrect connec-
tion of the tow bar 
Only connect the tow rope or tow bar to
t
he towing eyes. 
Deactivate the automatic locking mechanism
( pag

e 85). 
Do not activate the HOLD function. 
Deactivate tow-away protection
( pag

e 101). 
Deactivate Active Brake Assist ( pag
e 215). 
Put the selector lever into position i. 
Release the electric parking brake. 
Remain in the cockpit during towing and
obser

ve the display messages. 
Do not switch oM t
he vehicle while it is being
towed. 
Do not open the driver's door or front
passeng

er door, because otherwise the selec-
tor lever automatically switches to position
j. &
WARNING Risk of accident due t
o limited
safety-related functions during the towing
process
Safety-related functions are limited or no lon-
g
er available in the following situations:
= the vehicle is switched oM.330
Breakdown assistance

=
t he brake system or power steering system
is malfunctioning.
= the energy supply or the on-board electri-
cal system is malfunctioning. 
In such cases, do not tow the vehicle. 
Transport the vehicle (  pag
e 331).
* NOTE Damag
e to the drive system due to
incorrect towing The vehicle may not be towed in the following
situations:
= t

he vehicle is switched oM.
= the brake system or power steering system
is malfunctioning.
= the energy supply or the on-board electri-
cal system is malfunctioning. 
In such cases, do not tow the vehicle. *
NOTE Damag
e due to excessive tractive
power If you pull away sharply, the tractive power
ma

y be too high and the vehicles could be
damaged. 
Pull away slowly and smoothly. Loading the vehicle for transport

Observe the notes on towing away
( pag
e 328). 
Connect the towing device to the towing eye
in or

der to load the vehicle. 
Shis t
he transmission to position i.
% The transmission may be locked in position
j in t

he event of damage to the electrics. To
shis to i, provide the on-board electrical
system with power (  page 328). 
Load the vehicle onto the transporter. 
Shis t
he transmission to position j. 
Use the electric parking brake to secure the
v

ehicle against rolling away. 
Only secure the vehicle by the wheels.
Vehicles with adaptive damping adjustment &
WARNING Risk of an accident when tr
ans-
porting vehicles with adaptive damping
adjustment
When transporting vehicles with adaptive
dam
ping adjustment, the vehicle/trailer com-
bination may begin to rock and start to skid. 
Load the vehicle correctly onto the
tr
ansporter. 
Secure the vehicle on all four wheels
wit

h suitable tensioning straps. *
NOTE Damag
e to the vehicle from secur-
ing it incorrectly 
Aser loading, t
he vehicle must be
secured on all four wheels. Otherwise,
the vehicle could be damaged. Breakdown assistance
331


A minimum distance of 20 cm upwards
and 10 cm downwards must be kept to
the transport platform. 
Secure the vehicle on all four wheels aser
loading. 
Make sure that the front and rear axles come
t
o rest on the same transportation vehicle. *
NOTE Damag
e to the drive train due to
incorrect positioning of the vehicle 
Do not position the vehicle above the
connection point of t

he transport vehi-
cle. Towing eye storage location
The towing eye is under the load compartment
Ooor

. Fitting and removing the towing eye

Press the mark on cover 1 in
wards and
remove. 
Screw in the towing eye clockwise as far as it
will go and tight

en.332
Breakdown assistance

Vehicles with a trailer hitch:
v ehicles with a trailer
hitch do not have a rear bracket for the towing
eye. Fasten the tow bar to the trailer hitch. 
Make sure that cover 1 eng
ages in the
bumper when you remove the towing eye.
* NOTE Damag
e to the vehicle due to incor-
rect use of the towing eye or trailer hitch When a towing eye or trailer hitch is used to
r
ecover a vehicle, the vehicle may be damaged
in the process. 
Only use the towing eye or trailer hitch to
t

ow away or tow start the vehicle. 
Do not use the towing eye or trailer hitch
t

o tow the vehicle during recovery. Tow-starting the vehicle

If the drive system does not start, have the
v
ehicle transported to a qualiNed specialist
workshop, e.g. a Mercedes-Benz Service
Centre. 
The drive system cannot be started by tow-
s
tarting the vehicle. Do not perform any
attempts to tow-start the vehicle. Electrical fuses
Notes on electrical fuses
&
WARNING Risk of accident and injur
y due
to overloaded lines
If you manipulate or bridge a faulty fuse or if
y
ou replace it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a Nre. 
Always replace faulty fuses with speci-
Ned ne

w fuses containing the correct
amperage. *
NOTE Damag
e due to incorrect fuses Using incorrect fuses can result in damage to
electr
ical components or systems or their
functions being considerably restricted. 
Use only fuses approved for Mercedes-
Benz wit

h the respective speciNed fuse
rating. Blown fuses must be replaced with fuses of the
same r

ating, which you can recognise by the col-
our and the label. The fuse ratings and further
information to be observed can be found in the
fuse assignment diagram.
Fuse assignment diagram: on the fuse box in the
engine compartment ( page 334).
* NOTE Damag
e or malfunctions caused by
moisture Moisture may cause damage to the electrical
sy
stem or cause it to malfunction. 
When the fuse box is open, make sure
t

hat no moisture can enter the fuse box. 
When closing the fuse box, make sure
t

hat the seal of the lid is positioned cor-
rectly on the fuse box. Breakdown assistance
333

If the newly inserted fuse also blows, have the
cause tr aced and rectiNed at a qualiNed specialist
workshop.
Ensure the following before replacing a fuse:
= The vehicle is secured against rolling away.
= All electrical consumers are switched oM.
= The vehicle is switched oM.
The electrical fuses are located in various fuse
boxes: = Fuse box in the engine compartment on the
les-hand side of the vehicle, when viewed in
the direction of travel (  page 334)
= Fuse box in the front passenger footwell
( page 335)
= Fuse box in the centre of the load compart-
ment ( page 336) Opening and closing the fuse box in the engine
com

partment Requirements:
= A dr

y cloth and a screwdriver are available. Observe the notes on electrical fuses
( pag

e 333).
Open &
WARNING Risk of injur
y from using the
windscreen wipers when the bonnet is
open
If the windscreen wipers start moving when
t
he bonnet is open, you could be trapped by
the wiper linkage. 
Always switch oM t
he windscreen wipers
and vehicle before opening the engine
bonnet. 
Open the bonnet. 
Remove any existing moisture from the fuse
bo

x using a dry cloth. 
Loosen screws 1. 
Press clamps 2 and lis t
he fuse box lid up
and out.
The fuse assignment diagram is in a recess on the
side of t
he fuse box. 334
Breakdown assistance

Closing

Check whether the seal is positioned correctly
in t he lid. 
Place the lid on the fuse box. 
Make sure that clamps 2 eng
age.
Tighten screws 1. 
Close the bonnet. Opening and closing the fuse box in the front
passeng

er footwell Observe the notes on electrical fuses
(
 pag

e 333). Opening 
Lis carpet 1 in the direction of the arrow. 
Loosen screws 2 and r
emove the fuse box
lid from the top.
Closing 
Place the lid on the fuse box. 
Tighten screws 2. 
Fold back the carpet. Breakdown assistance
335

Opening and closing the fuse box in the load com-
par
tment Observe the notes on electrical fuses
(
 pag

e 333). 
Open the load compartment Ooor
.Fuse box
1 is locat
ed underneath the load com-
partment Ooor. 336
Breakdown assistance

Notes on noise or unusual handling characteris-
tics
Mak
e sure there are no vibrations, noises or
unusual handling characteristics when the vehicle
is in motion. This may indicate that the wheels or
tyres are damaged. Hidden tyre damage could
also be causing the unusual handling characteris-
tics.
If you suspect that a tyre is defective, reduce your
speed immediately and have the tyres and wheels
checked at a qualiNed specialist workshop. Notes on regularly inspecting wheels and tyres
&
WARNING Risk of injur
y due to damaged
tyres
Damaged tyres can cause tyre pressure loss. 
Check the tyres regularly for signs of
damag
e and replace any damaged tyres
immediately. &
WARNING Risk of aq
uaplaning due to
insuPcient tyre tread
*nsuPcient tyr
e tread will result in reduced
tyre grip.
The risk of aquaplaning is increased on wet
roads, especially when the speed of the vehi-
cle is not adapted to suit the conditions. 
Thus, you should regularly check the
tr

ead depth and the condition of the
tread across the entire width of all tyres.
Minimum tread depth for:
= Summer tyr

es: 3 mm
= M+S tyres: 4 mm 
For safety reasons, replace the tyres
bef
ore the legally-prescribed limit for the
minimum tread depth is reached. Carry out the following checks on all wheels regu-
lar
ly, at least once a month or as required, for
example, prior to a long journey or driving oM-
road:
= Check the tyre pressure (  page 338).=
V
isually inspect wheels and tyres for damage.
= Check the valve caps.
= Visual check of the tyre tread depth and the
tyre contact surface across the entire width.
The minimum tread depth for summer tyres is
3 mm and for winter tyres 4 mm. Notes on snow chains
&
WARNING Risk of accident due t
o incor-
rectly Ntted snow chains
If you have Ntt
ed snow chains to the rear
wheels, they may drag against the vehicle
body or chassis components. 
Never Nt sno
w chains on the rear
wheels. 
Only Nt sno
w chains on the front wheels
in pairs. Wheels and tyres
337