MERCEDES-BENZ EQA SUV 2022 Workshop Manual

=
modiNcations ha
ve been made to the seat
belt tensioner, seat belt anchorage or seat
belt retractor
Seat belts may sustain non-visible damage in
an accident, e.g. due to glass splinters.
ModiNed or damaged seat belts could tear or
fail in the event of an accident, for example.
ModiNed seat belt tensioners could acciden-
tally trigger or fail to function as intended. 
Never modify the seat belt system, for
e

xample the seat belt, seat belt buckle,
seat belt tensioner, seat belt anchorage
and seat belt retractor. 
Make sure that the seat belts are undam-
ag

ed, not worn and clean. 
Always have the seat belts checked
immediat
ely aser an accident at a quali-
Ned specialist workshop. Mercedes-Benz recommends that you use seat
belts whic

h have been approved for your vehicle
by Mercedes-Benz. &
WARNING Risk of injur
y or death from
deployed pyrotechnic seat belt tensioners
Pyrotechnic seat belt tensioners that have
been deplo
yed are no longer operational and
are unable to perform their intended protec-
tive function. 
Therefore, have deployed pyrotechnic
seat belt t

ensioners immediately
replaced at a qualiNed specialist work-
shop. Mercedes-Benz recommends that you have the
v

ehicle towed to a qualiNed specialist workshop
aser an accident.
* NOTE Damag
e caused by trapping the
seat belt If an unused seat belt is not fully retracted, it
ma

y become trapped in the door or in the seat
mechanism. 
Always ensure that an unused seat belt
is full

y retracted. Fastening seat belts
If the seat belt is pulled quickly or sharply, the
seat belt r
etractor locks. The seat belt strap can-
not be pulled out any further. 
Always engage seat belt tongue 2 of t
he seat
belt into seat belt buckle 1 of the corre-
sponding seat. 48
Occupant safety

%
A seat belt can only provide the best level of
pr otection if it is worn correctly. Observe the
notes on fastening the seat belt (  page 46).
* NOTE Deplo
yment of components of the
restraint system when the front passenger
seat is unoccupied and a seat belt is
buckled When the front passenger seat is unoccupied
and t
he seat belt tongue of the seat belt is
engaged in the seat belt buckle, components
of the restraint system may deploy unnecessa-
rily on the front passenger side, e.g. the seat
belt tensioner. 
Only buckle the seat belts as intended. %
Observe the notes on stowage areas
( pag

e 115).
Information on Ntting a child restraint system
and on children travelling in the vehicle can
be found in the "Children in the vehicle" sec-
tion ( page 63). Seat belt adjustment function
Vehicles with PRE-SAFE
n
: aser a fr
ont seat belt
has been fastened, the automatic seat belt adjust-
ment may apply a certain tightening force. Do not
hold the seat belt tightly while it is adjusting.
You can activate and deactivate the seat belt
adjustment function using the multimedia system
(  page 49). Activating/deactivating seat belt adjustment via
t
he multimedia system Multimedia system:
4 © 5
Settings 5
Vehicle 
Activate or deactivate Belt adjustment. Releasing seat belts

Press the release button in the seat belt
buc
kle and guide the seat belt back with the
seat belt tongue. Seat belt warning function for the driver and front
passeng
er The

When the vehicle is switched on, the rear seat
belt s
tatus display informs you for a certain
amount of time which rear seat belt is not fas-
tened.
You can immediately dismiss the rear seat belt
status display using the back button on the les-
hand side of the steering wheel ( page 249).
If a vehicle occupant unfastens a seat belt in the
rear while the vehicle is motion, the rear seat belt
status display appears again.
In addition, a warning tone may sound. In this
case, the rear seat belt status display cannot be
hidden using the back button on the les-hand side
of the steering wheel. Airbags
Overview of airbags
1
Knee airbag
2 Driver's airbag
3 Front passenger airbag
4 Window airbag
5 Side airbag
The installation location of an airbag is identiNed
b
y the AIRBAG symbol.
When enabled, an airbag can provide additional
protection for the respective vehicle occupant. Potential protection provided by each airbag:
= Knee airbag: t

high, knee and lower leg
= Driver's airbag, front passenger airbag: head
and ribcage
= Window airbag: head
= Side airbag: ribcage and pelvis &
WARNING Risk of injur
y or death if the co-
driver airbag is enabled
If the co-driver airbag is enabled, a child on
t
he co-driver seat may be struck by the co-
driver airbag during an accident.
NEVER use a rearward-facing child restraint
system on a seat with an ENABLED FRONT
AIRBAG; DEATH or SERIOUS INJURY to the
CHILD can occur. When
Ntting a c
hild restraint system to the front
passenger seat, observe the vehicle-speciNc infor-
mation ( page 75). Also, always observe the
notes on rearward-facing or forward-facing child
restraint systems on the front passenger seat
(  page 74). 50
Occupant safety

Information on automatic front passenger airbag
shut oM
The front passenger airbag can only be deployed
in an accident if the PASSENGER AIR BAG OFF
indicator lamp is oM. If the front passenger seat is
occupied, make sure, both before and during the
journey, that the status of the front passenger air-
bag is correct ( page 54).
* NOTE Deplo
yment of components of the
restraint system when the front passenger
seat is unoccupied In an accident, the components of the
r
estraint system may deploy unnecessarily on
the front passenger side if:
= There are heavy objects on the front
passenger seat.
= The seat belt tongue is engaged in the seat
belt buckle of the front passenger seat and
the front passenger seat is unoccupied. 
Stow objects in a suitable place. 
Only one person should use each seat
belt at an
y one time. Depending on the detected accident situation, the
windo
w airbag on the front passenger side may
deploy. The airbag is deployed regardless of
whether the front passenger seat is occupied. Protection provided by the airbags
Depending on the accident situation, an airbag
ma
y supplement the protection oMered by a cor-
rectly fastened seat belt. &
WARNING Risk of injur
y or death due to
an incorrect seat position
If you deviate from the correct seat position,
t
he airbag cannot perform its intended protec-
tive function.
Each vehicle occupant must make sure of the
following:
= Fasten seat belts correctly. Pregnant
women must take particular care to ensure
that the lap belt never lies across the
abdomen. =
A
dopt the correct seat position and keep
as far away as possible from the airbags.
= Observe the following information. 
Always make sure that there are no
objects be
tween the airbag and vehicle
occupant. To avoid the risks resulting from the deployment
of an airbag, eac

h vehicle occupant must observe
the following information in particular:
= Before starting your journey, adjust your seat
correctly; the driver's seat and front
passenger seat should be moved as far back
as possible.
When doing so, always observe the informa-
tion on the correct driver's seat position
( page 102).
= Only hold the steering wheel by the steering
wheel rim. This allows the airbag to be fully
deployed.
= Always lean against the seat backrest when
the vehicle is in motion. Do not lean forwards
or against the door or side window. You may Occupant safety
51

otherwise be in the deployment area of the
airbags.
= The occupants mus
t always keep their feet on
the Ooor. Do not put your feet on the cockpit,
for example. Your feet may otherwise be in the
deployment area of the airbag.
= If children are travelling in the vehicle, observe
the additional notes ( page 60).
= Always stow and secure objects correctly.
Objects in the vehicle interior may prevent an air-
bag from functioning correctly. Each vehicle occu-
pant must always make sure of the following in
particular:
= There are no people, animals or objects
between the vehicle occupants and an airbag.
= There are no objects between the seat, door
and door pillar (B-pillar).
= There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
= There are no accessories, such as mobile navi-
gation devices, mobile phones or cup holders,
within the deployment area of an airbag, e.g. on the cockpit, on the door, on the side win-
do
w or on the side trim.
In addition, no connecting cables, tensioning
straps or retaining straps must be routed or
attached to the vehicle within the deployment
area of an airbag. Always comply with the
accessory manufacturer's installation instruc-
tions and, in particular, the notes on suitable
places for installation.
= There are no heavy, sharp-edged or fragile
objects in the pockets of your clothing. Store
such objects in a suitable place. Limitations of the protection provided by airbags
&
WARNING Risk of injur
y due to modiNca-
tions to the cover of an airbag
If you modify the cover of an airbag or aPx
objects suc
h as stickers to it, the airbag can
no longer function as intended. 
Never modify the cover of an airbag. 
Do not attach any objects to the cover. The installation location of an airbag is
identiNed
b
y the AIRBAG symbol ( page 50).
Objects in the deployment area of an airbag may
prevent the airbag from functioning correctly. &
WARNING Risk of injur
y from objects in
the deployment area of an airbag
Objects in the deployment area of an airbag
can hinder or pr
event the correct deployment
of the airbag.
The airbag may then deploy in an uncontrolled
manner and may even cause additional inju-
ries to the vehicle occupants by deploying.
This may be the case in particular if the airbag
is integrated into the seat. 
Always stow and secure objects cor-
r
ectly. 
Before commencing your journey, make
sur

e that no objects are stowed in the
deployment area of an airbag. 52
Occupant safety

&
WARNING Risk of injur y or death due to
the use of unsuitable seat covers
Due to unsuitable seat covers, the airbags
canno
t protect vehicle occupants as intended.
In addition, the operation of the automatic
front passenger airbag shutoM could be
restricted. 
You should only use seat covers that
ha

ve been approved for the correspond-
ing seats by Mercedes-Benz. &
WARNING Risk of injur
y due to malfunc-
tioning sensors in the door
The function of the airbags can be impaired
due t
o modiNcations or incorrect work per-
formed on the doors or door trim, or if the
doors are damaged. 
Never modify the doors or parts of the
door

s. 
Always have work on the doors or door
tr

im carried out at a qualiNed specialist
workshop. &
WARNING Risk of injur
y due to deployed
airbag
A deployed airbag no longer oMer
s any protec-
tion. 
Have the vehicle towed to a q
ualiNed
specialist workshop in order to have the
deployed airbag replaced. Have deployed airbags replaced immediately.
Status of the front passenger front airbag
Function of the automatic front passenger airbag
shut

oM
The automatic front passenger airbag shutoM is
able to detect whether the front passenger seat is
occupied by a person or a child restraint system.
The front passenger airbag is enabled or disabled
accordingly. &
WARNING Risk of injur
y or death due to
objects under the co-driver seat
Objects trapped under the co-driver seat can
int
erfere with the function of the automatic
co-driver airbag shutoM or damage the system. 
Do not store any objects under the co-
dr
iver seat. 
When the co-driver seat is occupied,
mak
e sure that no objects are trapped
under the co-driver seat. When Ntting
a c
hild restraint system to the front
passenger seat, observe the vehicle-speciNc infor-
mation (  page 75). Also, always observe the
notes on rearward-facing or forward-facing child
restraint systems on the front passenger seat
(  page 74).
A person on the front passenger seat must
observe the following information:
= Fasten seat belts correctly ( page 46).
= Sit in an almost upright seat position with their
back against the seat backrest. Occupant safety
53

=
Sit wit h their feet resting on the Ooor, if possi-
ble.
The front passenger airbag may otherwise be dis-
abled by mistake, for example, in the following sit-
uations:
= The front passenger transfers their weight by
supporting themselves on a vehicle armrest.
= The front passenger sits in such a way that
their weight is raised from the seat surface. &
WARNING Risk of injur
y or death due to a
disabled front passenger airbag
The front passenger airbag is disabled when
t
he PASSENGER AIR BAG OFF indicator lamp
is lit.
A person in the front passenger seat could
then, for example, come into contact with the
vehicle interior, especially if the person is sit-
ting too close to the cockpit. If the front passenger seat is occupied, always
ensur
e that:
= the classiNcation of the person in the front
passenger seat is correct and the front
passenger airbag is enabled or disabled in
accordance with the person in the front
passenger seat.
= the front passenger seat has been moved
as far back as possible.
= the person is seated correctly. 
Both before and during the journey,
ensur

e that the status of the front
passenger airbag is correct. If the front passenger seat is occupied, the classi-
Ncation
of t

he person or child restraint system on
the front passenger seat takes place aser the
front passenger airbag shutoM self-test. The
PASSENGER AIR BAG indicator lamps display the
status of the front passenger airbag.
Always observe the notes on the function of the
PASSENGER AIR BAG indicator lamps
(  page 54). Function of the PASSENGER AIR BAG indicator
lam

ps Vehicles without automatic front passenger airbag
shut

oM have a special sticker aPxed to the side of
the cockpit on the front passenger side
(  page 74). 54
Occupant safety

Self-test of automatic front passenger airbag shut-
oM When t
he vehicle is switched on, a self-test is per-
formed during which the two PASSENGER AIR
BAG ON and OFF indicator lamps light up simulta-
neously.
The status of the front passenger airbag is dis-
played via the PASSENGER AIR BAG indicator
lamps aser the self-test:
= ON is lit: the front passenger airbag may
deploy during an accident.
The indicator lamp goes out aser 60 seconds.
= ON and OFF are not lit: the front passenger
airbag may deploy during an accident.
= OFF is lit: the front passenger airbag is disa-
bled. It will then not be deployed in the event
of an accident.
If the PASSENGER AIR BAG ON indicator lamp is
oM, only the PASSENGER AIR BAG OFF indicator
lamp shows the status of the front passenger air-
bag. The PASSENGER AIR BAG OFF indicator lamp
may be lit continuously or be oM.If the PASSENGER AIR BAG OFF indicator lamp
and t he 6 restraint system warning lamp light
up simultaneously, the front passenger seat may
not be used. Also in this case, do not Nt a child
restraint system to the front passenger seat. Have
the automatic front passenger airbag shutoM
checked and repaired immediately at a qualiNed
specialist workshop.
Status display
If the front passenger seat is occupied, ensure,
both before and during the journey, that the sta-
tus of the front passenger airbag is correct for the
current situation.
Aser Ntting a rearward-facing child restraint sys-
tem to the front passenger seat: PASSENGER AIR
BAG OFF must be lit continuously. &
WARNING Risk of injur
y or death when
using a rearward-facing child restraint sys-
tem while the front passenger airbag is
enabled
If you secure a child in a rearward-facing child
r
estraint system on the front passenger seat
and the PASSENGER AIR BAG OFF indicator lamp is
oM, t
he front passenger airbag can
deploy in the event of an accident.
The child could be struck by the airbag. 
Always ensure that the front passenger
airbag is disabled. The P

ASSENGER AIR
BAG OFF indicator lamp must be lit. 
NEVER use a rearward-facing child
r
estraint system on a seat with an ENA-
BLED FRONT AIRBAG. This can result in
the DEATH of or SERIOUS INJURY to the
CHILD. When Ntting
a c
hild restraint system to the front
passenger seat, observe the vehicle-speciNc infor-
mation (  page 74).
Depending on the child restraint system and the
stature of the child, the PASSENGER AIR BAG OFF
indicator lamp may be oM. In this case, do not Nt
the rearward-facing child restraint system to the
front passenger seat.
Instead, Nt the rearward-facing child restraint sys-
tem to a suitable rear seat.
Aser Ntting a forward-facing child restraint sys-
tem to the front passenger seat: depending on the Occupant safety
55

child restraint system and the stature of the child,
P ASSENGER AIR BAG OFF may be lit continuously
or be oM. Always observe the following informa-
tion. &
WARNING Risk of injur
y or death due to
incorrect positioning of the forward-facing
child restraint system
If you secure a child in a forward-facing child
r
estraint system on the front passenger seat
that is positioned too close to the cockpit, in
the event of an accident, the child could:
= come into contact with parts of the vehi-
cle's interior if the PASSENGER AIR BAG
OFF indicator lamp is lit, for example
= be struck by the airbag if the PASSENGER
AIR BAG OFF indicator lamp is oM
Always move the front passenger seat as
f

ar back as possible and fully retract the
seat cushion length adjustment. While
doing so, always make sure that the
shoulder belt strap is correctly routed
from the seat belt outlet of the vehicle to
the shoulder belt guide on the child restraint system. The shoulder belt strap
mus
t be routed forwards and downwards
from the seat belt outlet. If necessary,
adjust the front passenger seat accord-
ingly. 
Always comply with the child restraint
sy

stem manufacturer's installation
instructions. When Ntting
a c
hild restraint system to the front
passenger seat, observe the vehicle-speciNc infor-
mation (  page 74).
If a person is sitting on the front passenger seat:
PASSENGER AIR BAG OFF may be lit continuously
or be oM, depending on the person's stature.
A person on the front passenger seat must always
observe the following information:
= If the front passenger seat is occupied by an
adult or a person with a stature corresponding
to that of an adult, the PASSENGER AIR BAG
OFF indicator lamp must be oM. This indicates
that the front passenger airbag is enabled.
If the PASSENGER AIR BAG OFF indicator
lamp is lit continuously, an adult or person with a build corresponding to that of an adult
mus
t not use the front passenger seat.
Instead, they should use a rear seat.
= If the front passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), the PASSENGER AIR BAG OFF
indicator lamp is either lit continuously or
remains oM, depending on the classiNcation.
- If the PASSENGER AIR BAG OFF indicator
lamp is oM: move the front passenger seat
as far back as possible, or the person of
smaller stature should use a rear seat.
- If the PASSENGER AIR BAG OFF indicator
lamp is lit continuously: the person of
smaller stature should not use the front
passenger seat. &
WARNING Risk of injur
y or death when
the PASSENGER AIR BAG OFF indicator
lamp is lit
If the PASSENGER AIR BAG OFF indicator
lam
p remains lit aser the self-test, the front
passenger airbag is disabled. 56
Occupant safety

If the front passenger seat is occupied, always
ensur e that:
= The classiNcation of the person in the front
passenger seat is correct and the front
passenger airbag is enabled or disabled in
accordance with the person in the front
passenger seat.
= The person is seated properly with a cor-
rectly fastened seat belt.
= The front passenger seat has been moved
as far back as possible. Be sure to also observe the following further rela-
t
ed subjects:
= Child restraint system on the front passenger
seat (  page 74)
= Suitable positioning of the child restraint sys-
tem ( page 63) PRE-SAFE
n
sy
stem Function of PRE-SAFE
n
(anticipat
ory occupant
protection) PRE-SAFE
n
is able t
o detect certain critical driv-
ing situations and implement pre-emptive meas-
ures to protect the vehicle occupants.
PRE-SAFE n
can implement the following meas-
ures independently of each other:
= Tightening the seat belts on the driver's seat
and front passenger seat.
= Closing the side windows.
= Vehicles with sliding sunroof: closing the slid-
ing sunroof.
= Vehicles with memory function: moving the
front passenger seat to a more favourable seat
position.
= PRE-SAFE n
Sound: provided that the multime-
dia system is switched on, generating a brief
noise signal to stimulate the innate protective
mechanism of a person's hearing. *
NOTE Damag
e caused by objects in the
footwell or behind the seat The automatic adjustment of the seat position
ma
y result in damage to the seat and/or the
object. 
Stow objects in a suitable place. Reversing the PRE-SAFE
n
sy
stem measures If an accident did not occur, the pre-emptive
measur

es that were taken are reversed.
You will need to perform certain settings yourself. 
If the seat belt pre-tensioning is not reduced,
mo
ve the seat backrest back slightly.
The locking mechanism releases. Function of PRE-SAFE
n
PL
US (anticipatory occu-
pant protection plus) PRE-SAFE
n
PL
US can detect certain impacts, par-
ticularly an imminent rear impact, and take pre-
emptive measures to protect the vehicle occu- Occupant safety
57