MERCEDES-BENZ EQB SUV 2022 Owners Manual

the right to use the 112 emergency call system
ins tead of the Mercedes-Benz emergency call sys-
tem.
Contact address for carrying out deactivation of
the Mercedes-Benz emergency call system are
the local dealers.
Processing of personal data via the 112 emer-
gency call system (EU eCall)
All processing of personal data via the 112 emer-
gency call system (EU eCall) corresponds with the
speciNcations in the EU Regulation 2016/679 "on
the protection of natural entities with regard to
the processing of personal data (GDPR)" and is
based particularly on the necessity of upholding
the vital interests of the aMected person in
accordance with Article 6, Clause 1, Letter d of
the GDPR.
The processing of this type of data is strictly limi-
ted to the purpose of operating the emergency
calls to the standard European emergency call
number 112.
Data recipient
The recipients of data that is processed using the
112 emergency call system (EU eCall) are the rel- evant emergency call inquiry terminals that are
speciNed
t
o Nrst receive and handle emergency
calls to the standard European emergency call
number 112 by the respective country authorities
in whose territory you are located.
Arrangements for data processing
Both emergency call systems are designed so that
the following requirements are fulNlled:
= The data contained in the system memory is
not accessible outside the system prior to the
initiation of an emergency call.
= Both emergency call systems cannot be
traced and there is no continuous tracking in
normal operation.
= The data in the system's internal memory is
automatically and continuously deleted.
= The location data of the vehicle is continu-
ously overwritten in the system's internal
memory, so that no more than the last three
current locations required for the normal func-
tion of the system are available.
= The record of the activity data of both emer-
gency call systems is only kept for as long as is required to
fulNl t he purpose of handling the
emergency call, however for no longer than
13 hours aser the time that an emergency call
is initiated.
Rights of persons aMected by the data processing
The person aMected by the data processing (the
vehicle owner) has the right to access the data
and if applicable can demand the correction, dele-
tion or barring of data that aMects him or her and
that the processing of which does not correspond
with the GDPR regulations. Each correction, dele-
tion or barring carried out according to this regu-
lation must be shared with the third party to
which the data has been transmitted, provided
this does not prove to be infeasible and does not
incur disproportionate expenditure.
The person aMected by the data processing has
the right to complain to the appropriate data pro-
tection authority should they be of the opinion
that their rights have been infringed by the pro-
cessing of their personal data.
Responsible contact point for the processing of
access rights: Konzernbeausragter f

schutz, Daimler AG, HPC G353, D-70546 Stutt-
g
art, Germany Radio & media
Overview of the symbols and functions in the media menu
Symbol
DesignationFunction
6 PlaySelect to start or continue playback.
8 RestSelect to pause the playback.
: Repeat a trackSelect to repeat the current track or the active playlist.
= Select once: t

he active playlist is repeated.
= Select twice: the current track is repeated.
= Select three times: the function is deactivated.
9 Random playbackSelect to play back the tracks in random order.
û/ü Skip forwards/back Select to skip to the next or to the previous track.

Symbol
DesignationFunction
5 CategoriesSelect to show or search through available categories (e.g. playback lists, albums,
ar tists, etc.).
ª SearchSelect to search in the active menu. You can search for artists, genres or moods, for
e
xample.
= SettingsSelect to make settings.
© HomeSelect to return to the home screen.
L MessagingSelect to call up messaging.
 Full screenSelect to switch to full screen mode.The following functions and settings are available
in t

he media menu:
= Connecting external data storage media with
the multimedia system (e.g. using USB or
Bluetooth n
)
= Playing back audio or video Nles
= Streaming online music Authorising a Bluetooth
n
audio de vice for media
playback Requirements:
= Blue

toothn
is activated on the multimedia sys-
tem and audio equipment.
= The audio equipment supports the Bluetooth n
audio proNles A2DP and AVRCP. =
The audio eq
uipment is "visible" for other devi-
ces.
Multimedia system: 4 © 5
Media 5
Bluetooth 5


To play back audio Nles using t he multimedia
system, authorise the external data storage
medium on the MBUX multimedia system.
Authorising a new Bluetooth n
audio de
vice
Select Connect new device. 
Select an audio device.
A

uthorisation starts. A code is displayed on
the multimedia system and on the mobile
phone. 
If the codes are identical, conNr
m on the
audio equipment. 
Select Only as Bluetooth audio device .
The Blue
toothn
audio equipment is connected
with the multimedia system.
Connecting previously authorised Bluetooth n
audio eq
uipment 
Select a Bluetooth n
audio de
vice from the list.
The connection is being established. MBUX multimedia system
301

Overview of the symbols and functions in the radio menu
Symbol
DesignationFunction
© HomeSelect to return to the home screen.
L MessagingSelect to call up messaging.
û/ü Skip forwards/back Select to skip to the next or to the previous station.
= SettingsSelect to have further options shown. Settings can be made to the following additional
functions, f
or example:
= Navigation and traPc announcements
= Frequency Nx function
= Radio additional text
= Emergency warnings
The setting options are country-dependent.
 Full screenSelect to switch to the DAB slide show.
This function is no

t available in all countries.
c Silent functionSelect to switch oM t
he sound.
t Store radio stations Select to save a station in the presets.302
MBUX multimedia system

Symbol
DesignationFunction
 Station listSelect to have the station list shown.
ª SearchSelect to search in the active menu. You can search for artists, genres or moods, for
e xample. Additional functions of TuneIn radio
%
A relatively large volume of data can be trans-
mitt
ed when using TuneIn radio. Symbol
DesignationFunction
= SettingsThe following additional settings are available in
t

he TuneIn radio menu:
= Selecting stream
= Logging on to or out of the TuneIn account

Symbol
DesignationFunction
6/8 Play/PauseSelect to start, stop or continue playback.
5 BrowseSelect to choose a category and then a radio sta-
tion. Depending on the frequency band selected,
diMer -
ent functions are available to you.
Select the desired frequency band in the radio
menu head runner. Calling up TuneIn Radio
Requirements:
= A Mer

cedes me account is available.
= The vehicle is connected with the Mercedes
me account.
= The TuneIn Radio service is activated in the
Mercedes me Portal.
= The data volume is available.
Depending on the country, data volume may
need to be purchased. =
A f
ast Internet connection for data transmis-
sion free of interference.
% Data volume can be purchased dir
ectly from
a mobile phone network provider via the
Mercedes me Portal.
% The functions and services are country-
dependent. F

or more information, consult a
Mercedes-Benz service centre.
Multimedia system: 4 © 5
Radio 
Select TuneIn Radio .
The T
uneIn menu appears. The last station set
starts playing.
% The connection quality depends on the local
mobile phone r
eception. Sound settings
Overview of functions in the sound menu
The setting options and functions available
depend on t

he sound system Ntted. You can Nnd
out which sound system is Ntted in your vehicle in
the Digital Owner's Manual.
Standard sound system and Advanced sound sys-
tem
The following functions are available:
= Equaliser
- Treble, mid-range and bass
= Balance and fader
= Volume:
- Automatic adjustment 304
MBUX multimedia system

Burmester
n
sur round sound system and
Burmester n
high-end 3D surround sound system
The following functions are available: = Equaliser
- Treble, mid-range and bass
= Balance and fader
= Sound focus
= VIP seat (Burmester n
high-end 3D surround
sound system only)
= Sound proNles
= Volume:
- Automatic adjustment MBUX multimedia system
305

ASSYST PLUS service interval display
Function of the ASSYST PLUS service interval dis-
pla
y The ASSYST PLUS service interval display on the
ins
trument display informs you of the next regular
service due date.
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date will be displayed.
You can hide this service display using the back
button ( on the steering wheel.
You can obtain information concerning the servic-
ing of your vehicle from a qualiNed specialist
workshop, e.g. a Mercedes-Benz Service Centre. Displaying the service due date
On-board computer:
4 Service 5
ASSYST PLUS
The ne

xt service due date is displayed. 
To exit the display: pr
ess the back button
( on the steering wheel. Bear in mind the following related topic:
= Oper

ating the on-board computer
( page 253). Information on regular maintenance work
*
NOTE Pr
emature wear through failure to
observe service due dates Maintenance work which is not carried out at
t
he right time or incompletely can lead to
increased wear and damage to the vehicle. 
Adhere to the prescribed service inter-
v
als. 
Always have the prescribed maintenance
w

ork carried out at a qualiNed specialist
workshop. *
NOTE Ir
reparable damage to the high-volt-
age battery due to maintenance work not
being carried out The high-voltage battery is subject to wear.
Maint

enance work which is not carried out in time can lead to irreparable damage to the
high-v
oltage battery. 
Always observe the warning messages
about t

he high-voltage battery and
immediately consult a qualiNed specialist
workshop. 
Have the necessary maintenance work
on t

he high-voltage battery carried out at
a qualiNed specialist workshop. Notes on special service requirements
The prescribed service interval is based on nor-
mal oper

ation of the vehicle. Have the mainte-
nance work carried out more osen than prescri-
bed if operating conditions are diPcult or the
vehicle is subject to increased stress. This is the
case for frequent operation in mountainous ter-
rain or on poor road surfaces, for example.
In these or similar operating conditions, have the
interior air Nlter changed more frequently. Check
the tyres more frequently if the vehicle is oper-
ated under increased stress. Further information 306
Maintenance and care

can be obtained at a
q ualiNed specialist work-
shop.
The ASSYST PLUS service interval display is only
an aid. It is the responsibility of the driver of the
vehicle to have maintenance work carried out
more osen than prescribed due to actual operat-
ing conditions and/or stresses. Battery disconnection periods
The ASSYST PLUS service interval display can cal-
culat
e the service due date only when the battery
is connected. 
Display and note down the service due date
on t

he instrument display before disconnect-
ing the battery ( page 306). Maintenance Management
Notes about Maintenance Management
If the Maintenance Management service is activa-
t

ed, relevant data is automatically transferred to
the Mercedes-Benz customer centre. The customer centre transmits the data to the
ser
vice partners that you have entered on the
Mercedes me website at: http://
www.mercedes.me. You will then receive individ-
ual recommendations regarding the maintenance
of your vehicle.
% The calculation of the optimal transmission
time of t

he maintenance request to the
service partner is subject to technical limita-
tions that may cause the maintenance recom-
mendation to be perceived as too early or too
late or not to be made at all. In this case, you
can conveniently arrange a maintenance
appointment with the customer centre via the
maintenance reminder in the multimedia sys-
tem.
% Maintenance Management and the mainte-
nance r

eminder in the multimedia system are
not available in every country. Contact a
Mercedes-Benz service centre to Nnd out
whether this function is available in your coun-
try. Data transferred when using Maintenance Man-
ag

ement When the service is activated, relevant data is
aut

omatically transferred to determine the
required scope of maintenance as well as fault
detection and fault rectiNcation. Details on data
transfer can be found in the data protection infor-
mation for the Mercedes me connect services.
These can be found at: http://www.mercedes.me
under "My Mercedes me account", "Terms of use".
% The maintenance reminder in the multimedia
sy

stem is not available in all countries. Telediagnostics
Notes about Telediagnostics
%
This service is not available in all countries.
The vehicle can detect if certain wear parts need
t
o be replaced or if malfunctions have occurred in
vehicle systems. If the Telediagnostics service is
activated, relevant data is automatically transmit-
ted to the manufacturer. If fault conditions are
detected by the vehicle system self-diagnosis, the
system transmits recommendations for action to Maintenance and care
307