MERCEDES-BENZ EQE 2023 Owners Manual

Switching the driver camera on or oM
Multimedia system:
4 © 5
Settings 5
System
5 Intelligent Assistance
Select On or Off.
When the driver camera is switched oM, the fol-
lowing functions are not available or limited:
= The microsleep detection of ATTENTION
ASSIST (  page 219)
= The facial recognition
This function serves as sensor input for
authentication and unlocking of the user pro-
Nle and protected applications. (  page 300)
Information on users, suggestions and favorites
&WARNING Risk of becoming trapped dur-
ing adjustment of the driver\bs seat aser
calling up a driver proNle
Selecting a user proNle may trigger an adjust-
ment of the driver\bs seat to the position saved
under the user proNle. You or other vehicle
occupants could be injured in the process.Make sure that when the position of driv-
er\bs seat is being adjusted using the mul-
timedia system, no people or body parts
are in the seat\bs range of movement.
If there is a risk of someone becoming trap-
ped, stop the adjustment process immedi-
ately:
a) Tap the warning message on the cen-
tral display.
or
b) Press a memory position button or a
seat adjustment switch on the driver\bs
door.
The adjustment process will be stopped.
The driver\bs seat is equipped with an access pre-
venter.
If the driver\bs door is open, the driver\bs seat will
not be set aser calling up the driver\bs proNle.
User proNles and user-speciNc content
Prerequisites for the vehicle owner:
= You have a Mercedes me user account.
= You have a Mercedes me PIN.
= You have agreed to the terms of use.
= The vehicle is linked to a Mercedes me user
account.\bIf one of the pre-requisites listed is missing or if no user proNle has been selected, the data
described in the following section will be
saved in the vehicle as the standard setting.
Standard settings can be changed by all vehi- cle users.
User proNles save personal settings. If the vehicle
is used by several people, a person can change
their proNle settings without changing the settings
of other users.
You can individualize a user proNle in the vehicle
using the set-up assistant or using the settings in
your user proNle. Some settings, e.g. the
Mercedes me PIN and a proNle photo are made in
the Mercedes me App or in the Mercedes me Por- tal.
MBUX multimedia system299

User-speciNc content and applications with per-
sonal data are protected by diMerent levels of
security. To access protected content, the
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors can be used.\bThe security level is set by the multimedia sys- tem and calculated from the combination of
all sensor inputs. Some security levels cannot
be turned oM.\bWhen a user proNle is activated, the following
personalized comfort systems, for example, can be adjusted or their settings loaded:
= Seat
= Ambient light
= Outside mirrors
= Blinds
= Climate control settings
If the user proNle is activated when driving
then the driver\bs seat position will not be
adjusted.Depending on the vehicle equipment you can, as
a user, save the following settings, for example:
= Driver\bs seat, steering wheel and mirror set-
tings
= Climate control
= Ambient lighting
= Radio (including station list)
= Suggestions and favorites
Suggestions
The vehicle can learn the habits of the driver. It then makes suggestions regarding navigation des-
tinations, phone numbers and music preferences. The requirements for that are the selection of auser, your consent to the recording of data and
suPcient collected data.
Favorites
Favorites oMer you quick access to frequently
used applications. 100 favorites are available in
total.ConNguring users, suggestions and favorites
Requirements:
= To use the set-up assistant: the vehicle is sta-
tionary.
Multimedia system: 4 © 5
H 5
Change User
Adding a user
Select t Add User .
A QR code is loaded.Scan the displayed QR code with the
Mercedes me app or any QR code scanner on a mobile device. If the Mercedes me app is
not yet installed on your mobile device, you
will be directed to the store of your mobile
device.Follow the directions in the app.
The vehicle is connected with your Mercedes
me user account. This automatically creates
your user proNle in the vehicle.
If only your user proNle is available, it will be
loaded automatically.300MBUX multimedia system

If more than one user proNle is available, you
will be directed to the user selection.
When the vehicle is stationary, the set-up assistant starts automatically aser user selec-
tion.
Protecting user-speciNc content and applications
If you add a new user, access protection is
already activated for the user proNle. The
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors are available for access. Biometric sensors must be taught in the
vehicle. The authentication process then takes all
taught-in and available sensors into account.
The following user-speciNc content and applica-
tions are protected, for example:
= User selection and user proNle settings
= Biometric sensors
The teaching-in of biometric sensors is protec- ted.
= Suggestions
The data and determination of the most prob- able navigation destinations, media sources,
radio stations, contacts and messages are
protected.
= ENERGIZING COACH
The recorded health data and their evaluation
are protected.
= Mercedes me connect store
The purchase of services is protected.Switch Protect Content on or oM.Switch Access Protection on or oM.\bWhen access protection is switched oM, your
user proNle can be viewed from any seat and
changes can be made.\bAccess protection is switched on or oM on a
vehicle-speciNc basis.
Teaching in, editing and deleting biometric data
The biometric data models are saved in the sen-
sors in the vehicle. If recognition has been taught-
in, this sensor serves as a contributory factor for
authentication on the multimedia system.
Select Protect Content .Select Facial Recognition , Fingerprint Recog-
nition or Voice Recognition .\bIf necessary, authenticate yourself on the mul-
timedia system.
Authenticating using face recognition
Close the driver\bs door or fasten the driver\bsseat belt.Look at the driver\bs display for about Nve sec-
onds.
Your face is scanned. A message in the driv-
er\bs display shows whether facial recognition
was successful or not. You can unlock your user proNle and protected applications with
the facial scan.
Authenticating using Nngerprints
Place and lis your Nnger several times on the
Nngerprint sensor under the touchscreen
(  page 286).
The Nnger is scanned. If the scanning proce-
dure is successful, a message appears on the central display. You can unlock your user pro-
Nle and protected applications with your Nnger
print.MBUX multimedia system301

Authenticating using voice recognitionSpeak the sentence shown on the central dis-play and follow the voice assistant\bs instruc-
tions.
If the voice recognition was successful, a mes-
sage appears on the central display. You can
unlock your user proNle.\bAvoid background or disturbing noises during
voice recognition.
Deleting biometric data
Tap on * , for example, behind Facial Rec-
ognition .Select Yes.
Teaching in the vehicle SmartKey for proNle selec-
tion
Select Protect Content .Select SmartKey Recognition .Have the SmartKey ready and follow the set-
up assistant\bs prompts. The user proNle is linked to the selected
SmartKey. If you open the vehicle with the
SmartKey, the light, mirror and seat settingsfor your user proNle are pre-activated. The
SmartKey you are currently using for unlock-
ing is used.
The SmartKey is only stored for the driver and for one user proNle.
Selecting a user
\bWhen you call up your driver proNle, the driv-
er\bs seat and the steering wheel can be set.
You can cancel the setting process with thefollowing actions:
= Press Tap Here to Cancel message on the
central display.
= Press one of the seat operating buttons in
the driver\bs door.Select Change User .Select a user.When requested to do so, authenticate with
the Mercedes me PIN or a taught-in biometric
characteristic.
The user proNle is loaded and activated.\bIf you select Continue Without Selecting a
User , no speciNc settings for the user proNle
are loaded.
ConNguring and deleting suggestions
Select ©.Select Settings .Select System .Select Suggestions .Select =.Switch the options on or oM individually.
If an option is switched on and suPcient data
has been gathered, personalized suggestions based on your user behavior will be oMered to
you on the zero layer. These are, for example,
visited navigation destinations, dialed phone
numbers as well as suggestions based on your music preferences.To delete collected suggestions: select

Adding favorites from categoriesSelect ©.Select

\bTo complete sosware updates via the commu-
nication module, the vehicle must be connec-
ted with the Internet and a Mercedes me user
account.\bTo complete sosware updates via Wi-Fi, the
vehicle must be connected to an external Wi-
Fi hotspot.
A sosware update consists of three steps:
= Downloading or copying of the data required
for installation
= Installation of the downloaded sosware
update
= Activation of the downloaded sosware update.
\bIt may be necessary to restart the MBUX mul-
timedia system aser completion of a sosware
update.\bWhile some sosware updates are being down-
loaded, the multimedia system cannot be operated and the vehicle functions may be
restricted.\bSome sosware updates require a safe vehicle
status for the installation to be completed.They can only be carried out in a safely
parked vehicle with the vehicle switched oM.
For sosware updates requiring a safe vehicle sta-
tus: when the last installation step is reached, a
message appears on the central display aser the
vehicle is switched oM. Follow the step-by-step
instructions on the central display to complete the
installation.
There are sosware updates that can only be
installed when the vehicle is safely parked, there
are no more people in the vehicle and the vehicle
is locked.
Availability of the driver\bs and central display During the installation of sosware updates, it is
not possible to use the vehicle, central display and driver\bs display. You may receive the following display message when an installation is running:
\bThe display message does not appear every
time a sosware update is installed.
In rare cases, an error can occur during the instal-
lation. The multimedia system automatically
attempts to restore the previous version.
If it is not possible to restore the previous version, the display message shown above appears every
time the vehicle is started.
Failure of the driver\bs display
If the driver\bs display fails or there is a malfunc-
tion, you may not recognize limitations in the functions of systems relevant to safety or thespeed display, for example. The operating safety
of the vehicle may be impaired. Drive on carefully
304MBUX multimedia system

and have the vehicle checked at a qualiNed spe-
cialist workshop immediately (  page 432).
Further information about sosware updates can
be found at https://me.secure.mercedes- benz.com.
Failure of the central display
If the central display fails or the display message
shown above is shown continuously, several sys- tems such as the rear view camera, PARKTRONIC or climate control are no longer available. Drive
on carefully and consult a specialist workshop as
soon as possible.
Front passenger display failure (only vehicles with MBUX Hyperscreen)
If the front passenger display has failed or a dis-
play message appears permanently, functions and
systems are no longer available via the front
passenger display. Visit a qualiNed specialist work-
shop.Setting up a Wi-Fi hotspot
Requirements
= The Wi-Fi function is activated on the multime-
dia system and the communication device to
be connected.
= The communication device to be connected
supports at least one of the types of connec-
tion described.
The connection types shown depend on the device to be connected. The function must be supported by the multimedia system and bythe device to be connected. The type of con-
nection established must be selected on the multimedia system and on the device to be
connected.
\bSome functions may Nrst need to be activated
on the communication device being connec- ted. More detailed information can be found
in the manufacturer\bs operating instructions.\bThe use of the vehicle data tariM by external
devices is not available in all countries.Multimedia system:
4 © 5
Settings 5
System
5 Internet and Bluetooth\bThe availability of the functions is dependent
on the country.Select Wi-Fi.
The controller is to the right: Wi-Fi is switched
on.
When the Wi-Fi function is switched on, you can
connect the multimedia system with external hot- spots or make it available as a hotspot for external
devices.
When the Wi-Fi function is switched oM, it is not
possible to establish a hotspot connection.
MBUX multimedia system305

\bDepending on the vehicle equipment, you can
purchase a data package directly from a mobile phone network provider via the
Mercedes me Store. To be able to use the
data package, you conclude a separate con-
tract with a mobile phone network provider
via the Mercedes me Store, which can be ter-
minated at any time and for which there are
no costs. This contract is a prerequisite for
using the services from the previously pur-
chased package. The availability of this option is dependent on the country. If the data pack-
age option is not available or can be upgra-
ded, you can purchase data volume directly
from the mobile phone network provider for a
fee.\bThe use of the vehicle data tariM by external
devices is not available in all countries.
Using the multimedia system as a Wi-Fi hotspot
Select MBUX Hotspot .Select one of the following connection
options.Connecting using a QR code
Requirement: an app for scanning the QR code is
installed on the device being connected.
Alternatively: the device being connected has an integrated QR code scanner (see manufacturer\bs
operating instructions).Scan the QR code shown.
The Wi-Fi connection is established.
Connecting using NFC
Activate NFC on the device to be connected.When the NFC icon is displayed in the MBUX
Hotspot menu, hold the device to be connec-
ted to the NFC interface.Follow the instructions on the device.
The Wi-Fi connection is established.
Connecting using a security key
Select the vehicle from the device to be con- nected. The vehicle is displayed with the
MBUX XXXXX network name.Enter the security key which is shown in the
central display on the device to be connected.ConNrm the entry.Generating a new security keySelect the hotspot name MBUX XXXXX in the
MBUX Hotspot menu.ConNrm the prompt with Yes.
A new security key is generated.
A connection will be established with the newly created security key.
\bWhen a new security key is generated, all
existing Wi-Fi connections are then discon-
nected. If the Wi-Fi connections are being re-
established, the new security key must be
entered.
Using a mobile communication device as a Wi-Fi hotspot (tethering)
\bThis function is country-dependent.Select the Manage Internet Access option in
the Internet and Bluetooth menu.\bThe Wi-Fi function on the mobile phone and
Internet access via Wi-Fi must be activated
(see the manufacturer\bs operating instruc-
tions).Select Search for Access .306MBUX multimedia system

Select the network.Log in to the Wi-Fi network.
or
Select the mobile phone with the

Select Yes.
The multimedia system is reset to the factory settings. The multimedia system is restarted
aser the system reset.\bDue to data protection, as well as the function
of individual driving systems and driving safety
systems, it is a requirement to carry out a
complete system reset before selling the vehi-
cle or transferring it to a third party, or aser
use as a rental car.
AMG TRACK PACE
Function of AMG TRACK PACE
\bThis function is an on-demand feature and
can be activated via Mercedes me aser you
purchase your vehicle. The Digital Operator\bs
Manual contains further information on
Mercedes me and on-demand features.
With AMG TRACK PACE, the driving characteris-
tics on race tracks can be analyzed and opti- mized. You can drive previously saved race tracks
(e.g. Hockenheimring), or record and save new tracks. The driven lap times are stored for every
track. These can be analyzed and compared with
other lap times to achieve the best possible race
results. Additionally, acceleration and braking pro-
cedures can be measured and stored.
Note: Use AMG TRACK PACE only on closed-oM
routes outside the public traPc area. Adapt your
driving style to your personal performance and
environmental conditions. As the driver, you are
solely responsible for driving your vehicle. Park your vehicle safely before operating the applica-
tion.
Setting Track Race
Multimedia system:
4 TRACK PACE 5
Track Race
Recording a new track

Select New Track .
Select