MERCEDES-BENZ EQE 2023 Manual Online

Touch the sensor surface 2 to unlock.To lock the vehicle: touch recessed sensor
surface 3.Convenience closing: touch recessed sensor
surface 3 for an extended period.\bFurther information on convenience closing
(  page 95).Problems with KEYLESS-GO, troubleshooting
You can no longer lock or unlock the vehicle using
KEYLESS-GO
Possible causes: = The function of the SmartKey has been deacti-
vated.
= The SmartKey battery is weak or discharged.
Activate the function of the SmartKey
(  page 73).Check the battery using the indicator lamp
(  page 72).Replace the SmartKey battery, if necessary
(  page 74).Use the replacement SmartKey.Use the emergency key to lock or unlock
(  page 85).Have the vehicle and SmartKey checked at a
qualiNed specialist workshop.Opening and closing79

There is interference from a powerful radio signal
source
Possible causes if the function of KEYLESS-GO is
impaired:
= High voltage power lines
= Mobile phones
= Electronic devices (notebooks, tablets)
= Shielding due to metal objects or induction
loops for electrical gate systems or automatic
barriersMake sure that there is suPcient distance
between the SmartKey and the potential
source of interference.
Activating or deactivating the automatic locking
feature
Multimedia system:
4 © 5
Settings 5
Vehicle
5 Open/Close
\bThe vehicle will be locked automatically when
the vehicle is switched on and the wheels are
turning faster than walking pace.Activate or deactivate Automatic Door Lock.
In the following situations, there is a danger of
being locked out when the function is activated:
= The vehicle is being towed or pushed.
= The vehicle is being tested on a roller dyna-
mometer.
Opening and closing the front convenience doors
&WARNING Risk of becoming trapped dur-
ing automatic closing of the front conveni-
ence doors
Parts of the body could become trapped.
There may be people or animals in the closing
area.
Make sure that nobody is in the vicinity of the closing area.Use one of the following options to stop
the closing process:
= Press the

=Power closing function (  page 85)
= Parking Package with 360° camera
(  page 255)
or
Remote Parking Assist with Mirror Package
(  page 269)
= Active Blind Spot Assist (  page 247)
The convenience doors can then be opened and
closed automatically.\bIf Active Blind Spot Assist is deactivated or unavailable, the convenience doors cannot beopened from inside.
The following options are available for opening or
closing the front convenience doors:
= the key (to open and close)
= approaching the vehicle (to open the driver\bs
door)
= depressing the brake pedal (to close the driv-
er\bs door)
= the inner front door handles (to open and
close)
= the outer front door handles (to open and
close)
= the multimedia system (  page 84)
Special features of the front convenience doors: = If, when closing, the front door has reached
the Nrst detent position, the power closing
function (  page 85) will automatically draw
the door into the lock.To open with the key : press and hold the

Set the function in the multimedia system(  page 84).\bIf no further operations are performed when
the driver\bs door has been opened automati-
cally, the door will close aser a set time. The
driver\bs door will not be locked.
To close the driver\bs door with the brake pedal:
Depress the brake pedal until the door starts
to close.
To open or close the front convenience doors
from inside:
BrieOy pull the door handle (  page 76).
Automatic operation will then be started.\bIf you pull the door handle during automatic operation, the opening or closing process willbe stopped. If you pull the door handle again,
the process will continue in reverse order.To open the front convenience doors from out- side: pull on the outside door handle.To close the front convenience doors from
outside: touch recessed sensor surface 1 on
the door handle.
Object detection
Object detection uses several sensors to monitor
the opening range of the convenience doors in order to detect objects. If one of the sensorsdetects an object, the convenience doors will be
stopped and a warning will be displayed in themultimedia system.Manually open a door stopped in an intermedi-ate position.
Even if the convenience doors are equipped with
sensors, it cannot be guaranteed that all objects
will be detected. Object detection is only an aid
and is not a substitute for the attention of the vehicle occupants to their immediate surround-
ings when opening and closing the convenience
doors. The vehicle occupants are always responsi-
ble for opening and closing the doors safely.
Detection range of the sensors
82Opening and closing

13 s (approximately 1 m)*NOTE Risk of an accident from objects at
close range
Object recognition may not detect certain
objects at close range.
When opening the convenience doors,
pay particular attention to low objects
and obstacles in the side window area.
Object detection does not always detect
such objects at close range, especially during movement. The vehicle or other
objects could otherwise be damaged.*NOTE Risk of accident due to faulty sen-
sors
The sensors may malfunction because of snow
or due to objects that absorb ultrasonic
waves.
Make sure that the convenience doors are free from dirt, ice or slush.Be especially careful when opening theconvenience doors if other ultrasonic
sources are nearby.*NOTE Risk of accidents if the detection
performance of the sensors in the conve-
nience doors is restricted
If the sensors are covered, the convenience
doors cannot function reliably.
Do not apply stickers, foils or other coat-
ings to the outside of the convenience
doors.
The sensors may otherwise be blocked
and obstacles may not be detected or
only detected to a limited extent.Exit warning when opening the front doors from inside
The exit warning of Active Blind Spot Assist is used as an additional safeguard. If an obstacle is
detected, the convenience function will be deacti-
vated and the moving door will be stopped.Manually open a door stopped in an intermedi- ate position.&WARNING Risk of accident despite exit
warning
The exit warning neither reacts to stationary
objects nor to persons or road users approaching you at a greatly diMering speed.
The exit warning cannot warn drivers in these
situations.
Always pay particular attention to the traPc situation when opening the doors
and make sure there is suPcient clear-
ance.
The exit warning is only an aid and not a substi- tute for the attention of vehicle occupants. Theresponsibility for opening and closing the doors
Opening and closing83

and for leaving the vehicle remains with the vehi-cle occupants.\bFurther information on Active Blind Spot
Assist with exit warning (  page 247).
Blockage detection when opening the front doors
If an obstacle obstructs a door during the auto-
matic opening process, blockage detection will
stop the door. The automatic blockage detection
function is only an aid and is not a substitute for
your attentiveness.
Manually open a door stopped in an intermedi- ate position.*NOTE Damage to the convenience doors
despite blockage detection
Blockage detection may not be able to stop
the automatic opening process of the doors in
all cases. This can be the case in particular
with light, sos objects.
Therefore, make sure that there is suP-
cient clearance next to the vehicle.Automatic reversing function when the front doors
are closing
The doors are equipped with automatic blockage
detection with a reversing function. If an obstacle
stops a door during the automatic closing proc-
ess, it will automatically open again. The auto-
matic reversing function is only an aid and is not a substitute for your attentiveness.During the closing process, make sure that no
body parts are in the closing area.&WARNING Risk of becoming trapped
despite reversing function
The reversing function will not react:
= To sos, light and thin objects, e.g. Nngers.
= Towards the end of the closing process.
In these situations in particular, the reversing
function cannot prevent someone being trap-
ped.
Make sure that no body parts are in the
closing area.If someone is trapped, use one of the fol-
lowing options:= Press the

Select Cancel Process .
The procedure will be interrupted and the door will remain in the position it has reached.Select Close All .
All doors will be closed simultaneously.
Setting the key function for the convenience
doors
Select

Pull and hold the door handle.Insert the emergency key into the lock cylin-
der.Turn the emergency key counterclockwise to
position G.Turn the emergency key back to its starting
position.Remove the emergency key and release the door handle.
Vehicles with KEYLESS-GO
Remove the emergency key (  page 74).
If the door handle is retracted:
Insert a Oat, non-metallic object behind door
handle 1 from above and pry it slightly out-
ward.Reach behind door handle 1 from below, pull
it outward as far as the point of resistance and
hold it there.
If the door handle is extended:
86Opening and closing

Pull door handle 1 outward as far as the
point of resistance and hold it there.Insert the emergency key into the lock cylin-
der.Turn the emergency key counterclockwise to
position G.Forcefully pull door handle 1 outward past
the point of resistance.Turn the emergency key back to its starting
position.Remove the emergency key and release the door handle.Locking the doorsInsert a suitable object, e.g. the emergency
key, into opening 1 on the door lock.To lock the les-hand side of the vehicle: turn
the emergency key clockwise as far as it will
go.To lock the right-hand side of the vehicle: turn
the emergency key counterclockwise as far as
it will go.
If the locked door is then closed, it will no longer be possible to open it from the outside.
Trunk
Opening the trunk lid
*NOTE Damage to the trunk lid by obsta-
cles above the vehicle
The trunk lid swings upwards when it is
opened.
Therefore, make sure that there is suP-
cient clearance above the trunk lid.With the trunk lid unlocked, press the top of
the Mercedes star.Vehicles with HANDS-FREE ACCESS: Make a
kicking movement with your foot below the
bumper (  page 91).Opening and closing87

Vehicles with trunk lid convenience closingPull remote operating switch 1 until the
trunk lid opens.
or
Press and hold the - button on the Smart-
Key.If the trunk lid is stopped in an intermediate position, pull it upwards. Release it as soon as
it begins to open.With the trunk lid opening height restriction
activated, manually pull the stopped trunk lid
upwards.
If an obstacle obstructs the trunk lid during the
automatic opening process, blockage detection
will stop the trunk lid. The automatic blockage
detection function is only an aid and is not a sub-
stitute for your attentiveness.
Closing the trunk lid
&WARNING Risk of injury from unsecured
items in the vehicle
If objects, luggage or loads are not secured or
not secured suPciently, they could slip, tip
over or be thrown around and thereby hit vehi- cle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
Always stow objects in such a way that
they cannot be thrown around.Before the journey, secure objects, lug-
gage or loads against slipping or tipping
over.Observe the notes on loading the vehicle.
Notes on closing the trunk lid: your vehicle is
equipped with automatic SmartKey recognition. If
a SmartKey belonging to the vehicle is detected in
the vehicle, the trunk lid will not be locked and will pop open again.
Note that the trunk lid will not be locked if the fol- lowing situation occurs:
= You have locked the vehicle and close the
trunk lid while a SmartKey belonging to the vehicle is inside the vehicle.
and
= A second SmartKey belonging to the vehicle is
not detected outside the vehicle.
Automatic SmartKey recognition is only an aid and is not a substitute for your attentiveness.
88Opening and closing