MERCEDES-BENZ EQS SALOON 2022 Owners Manual

Page 91 of 581

There is interference from a powerful radio signal
sour ce
Possible causes if the function of the key is
impaired:
= high voltage power lines
= mobile phones
= electronic devices (notebooks, tablets)
= shielding due to metal objects or induction
loops for electrical gate systems or automatic
barriers 
Make sure that there is suPcient dis
tance
between the key and the potential source of
interference.
You have lost a key 
Have the key deactivated at a q
ualiNed spe-
cialist workshop. 
If necessary, have the mechanical lock
r
eplaced as well. Doors
Notes on the additional door lock
The additional door lock is only available for vehi-
cles f
or the United Kingdom. &
WARNING Risk of injur
y to persons inside
the vehicle when the additional door lock
is activated
If the additional door lock is activated, the
door
s can no longer be opened from the
inside. 
Never leave persons, in particular chil-
dr

en, unattended in the vehicle. 
If there are persons in the vehicle, do not
activ
ate the additional door lock. The additional door lock is automatically activated
in t

he following situations:
= The vehicle is locked using the key.
= The vehicle is locked using KEYLESS-GO. If the vehicle has been locked via Mercedes me
connect, t
he additional door lock is not activated
(  page 379).
If the additional door lock is activated, the doors
cannot be opened from the inside.
% Aser loc
king you can issue a signal with the
horn.
You can prevent the additional door lock from
being activ
ated by deactivating interior protection
before locking the vehicle ( page 114). Unlocking/opening the doors from the inside

United Kingdom only: obser
ve the notes on
the additional door lock ( page 88). 88
Opening and closing

Page 92 of 581


Pull door handle 1. Centrally locking and unlocking the vehicle from
t he inside 
To unlock: pr
ess 1 button. 
To lock: pr
ess button 2.
The red indicator lamp on button 2 lights up
once the vehicle is locked. The socket
Oap is also loc
ked and unlocked. The
socket Oap can be opened even if a key is detec-
ted in the car.
The vehicle is not unlocked:
= if you have locked the vehicle using the key
= if you have locked the vehicle using KEYLESS-
GO Function of the recessed door handles
The door handles extend automatically:
= when y

ou unlock the vehicle with the key
= when you touch the outer sensor surface of
the door handle (when the vehicle is unlocked)
The door handles retract automatically:
= when you lock the vehicle with the key
= when pulling away
= aser waiting for a time Opening and closing
89

Page 93 of 581


Extend the door handle: T ouch the outer 1
sensor surface. Locking/unlocking the vehicle with KEYLESS-GO
Requirements:
= The k

ey is outside the vehicle.
= The distance between the key and the vehicle
does not exceed 1 m. =
The dr
iver's door and the door on which the
door handle is used are closed.
The door handles extend automatically:
= when a vehicle key is detected (the vehicle is
then not yet unlocked)
= when you unlock the vehicle with the key
= when you touch the outer sensor surface of
the door handle to unlock it
The door handles retract automatically:
= when you lock the vehicle with the key
= when you touch the recessed sensor surface
of the door handle to lock it
= aser comfort locking (  page 107)
= when pulling away
= aser waiting for a time
* NOTE V
ehicle damage due to uninten-
tional opening of the tailgate or a door =
when using an aut
omatic car wash
= when using a high pressure cleaner 
Deactivate the function of the key in
t

hese situations.
or 
Make sure that the key is at a minimum
dis

tance of 3 m (high-pressure cleaner)
or 6 m (automatic car wash) away from
the vehicle. Observe the notes:
= on w

ashing the vehicle in a car wash
(  page 403)
= on using a high pressure cleaner
( page 405) 90
Opening and closing

Page 94 of 581


Unlocking the vehicle: W ith the door handle
extended, touch the inside surface 1 of the
door handle.
If the door handle is not extended, e.!

Page 95 of 581

Problems with KEYLESS-GO, troubleshooting
You can no longer lock or unlock the vehicle using
KEYLESS-GO
P
ossible causes:
= The function of the key has been deactivated.
= The key battery is weak or discharged. 
Activate the function of the key ( pag
e 85).
Check the battery using the indicator lamp
( pag

e 84). 
Replace the key battery, if necessary
( pag
e 86). 
Use the replacement key. 
Use the emergency key to lock or unlock
( pag

e 98). 
Have the vehicle and key checked at a quali-
Ned specialis

t workshop.
There is interference from a powerful radio signal
sour
ce
Possible causes if the function of KEYLESS-GO is
impaired:
= high voltage power lines =
mobile phones
= electr

onic devices (notebooks, tablets)
= shielding due to metal objects or induction
loops for electrical gate systems or automatic
barriers 
Make sure that there is suPcient dis
tance
between the key and the potential source of
interference. Activating or deactivating the automatic locking
f

eature Multimedia system:
4 © 5
Settings 5
Vehicle
5 Open/close
% The vehicle is locked automatically when the
v
ehicle is switched on and the wheels are
turning faster than walking pace. 
Activate or deactivate Automatic locking.
In the following situations, there is a danger of
being loc
ked out when the function is activated:
= The vehicle is being towed or pushed. =
If t
he vehicle is being tested on a roller dyna-
mometer. Opening and closing the convenience doors
&
WARNING Risk of entr
apment when auto-
matically closing the comfort doors
Parts of the body could become trapped.
Ther
e may be people or animals in the closing
area. 
Make sure that nobody is in the vicinity
of t
he closing area. 
Use one of the following options to stop
t

he closing process:
= Driver or passenger door: Press the

Page 96 of 581

=
All door s: Push against the door or
pull on the door.
= All doors: Move the hand brieOy
towards the door from the inside and
stop the hand movement.
= All doors: Touch the touch screen in
the Comfort menu in the multimedia
system. *
NOTE When aut
omatically opening and
closing the convenience doors, please
note Your view of your surroundings may be restric-
t
ed. 
Make sure that there are no persons,
animals or objects in t

he area of the con-
venience doors when opening and clos-
ing. 
When opening, pay particular attention
t

o low objects and obstacles in the side
window area. Opening or closing the convenience doors
The f
ollowing functions are required to automati-
cally open and close the convenience doors:
= KEYLESS-GO (  page 90)
= Power closing function (  page 98)
= Parking Package with 360° Camera
(  page 286)
or
Remote Parking Assist with Mirror Package
(  page 301)
= Active Blind Spot Assist (  page 276)
The convenience doors can then be opened and
closed automatically.
% If Active Blind Spot Assist is deactivated or
una
vailable, the convenience doors cannot be
opened from inside.
The following options are available for opening or
closing t
he convenience doors:
= the key (to open and close the driver's and
front passenger door)
= approaching the vehicle (to open the driver's
door) =
depr
essing the brake pedal (to close the driv-
er's door)
= the inner door handles (to open and close the
doors)
= the outer door handles (to open and close the
doors)
= Gesture operation (close doors from inside)
( page 339)
= the multimedia system (  page 97)
% You cannot open a rear door with the door
handle fr
om inside the vehicle if it is secured
by the child safety lock. Further information
on the child safety lock for the rear doors
(  page 81).
You can still open the rear doors from the
inside via the multimedia system
(  page 97).
Special features of the convenience doors: = If, when closing, t

he door has reached the Nrst
detent position, the power closing function
(  page 98) will automatically draw the door
into the lock. Opening and closing
93

Page 97 of 581

=
If t he rear doors are closed using the conveni-
ence function, they are not automatically
locked. 
Open the driver or passenger door with the
k
ey: Press and hold the button

Page 98 of 581


To close the convenience doors from outside:
t ouch recessed sensor surface 1 on the door
handle.
Object detection
Object de
tection uses several sensors to monitor
the opening range of the convenience doors in
order to detect objects. If one of the sensors
detects an object, the convenience doors are stopped and a warning is displayed in the multi-
media sy
stem. 
Manually open a door stopped in an intermedi-
at
e position.
Even if the convenience doors are equipped with
sensor
s, it cannot be guaranteed that all objects
are detected. Object detection is only an aid and
is not a substitute for the attention of the vehicle
occupants to their immediate surroundings when
opening and closing the convenience doors. The
vehicle occupants are always responsible for
opening and closing the doors safely.
Detection range of the sensors 1
approximately 1 m
* NOTE Risk of an accident fr
om objects at
close range Object recognition may not detect certain
objects at close r
ange. 
When opening the convenience doors,
pa

y particular attention to low objects
and obstacles in the side window area.
Object detection does not always detect
such objects at close range, especially
during movement. The vehicle or other
objects could otherwise be damaged. Opening and closing
95

Page 99 of 581

*
NOTE Risk of accident due t o faulty sen-
sors The sensors may malfunction because of snow
or due t
o objects that absorb ultrasonic
waves. 
Make sure that the convenience doors
ar
e free from dirt, ice or slush. 
Be especially careful when opening the
con
venience doors if other ultrasonic
sources are nearby. *
NOTE Risk of accidents if t
he detection
performance of the sensors in the conve-
nience doors is restricted If the sensors are covered, the convenience
door

s cannot function reliably. 
Do not apply stickers, foils or other coat-
ings t

o the outside of the convenience
doors.
The sensors may otherwise be blocked
and obstacles may not be detected or
only detected to a limited extent. Exit warning when opening the doors from inside
The e

xit warning of Active Blind Spot Assist is
used as an additional safeguard. If an obstacle is
detected, the convenience function is deactivated
and the moving door will be stopped. 
Manually open a door stopped in an intermedi-
at
e position. &
WARNING Risk of accident despit
e exit
warning
The exit warning neither reacts to stationary
objects nor t
o persons or road users
approaching you at a greatly diMering speed.
The exit warning cannot warn drivers in these
situations. 
Always pay particular attention to the
tr
aPc situation when opening the doors
and make sure there is suPcient clear-
ance. The exit warning is only an aid and not a substi-
tut
e for the attention of vehicle occupants. The
responsibility for opening and closing the doors and for leaving the vehicle remains with the vehi-
cle occupants.
% Further information on Active Blind Spot
Assis

t with exit warning ( page 276).
Blockage detection when opening the doors
If an obs
tacle obstructs a door during the auto-
matic opening process, blockage detection will
stop the door. The automatic blockage detection
function is only an aid and is not a substitute for
your attentiveness. 
Manually open a door stopped in an intermedi-
at
e position.
* NOTE Damag
e to the convenience doors
despite blockage detection Blockage detection may not be able to stop
t
he automatic opening process of the doors in
all cases. This can be the case in particular
with light, sos objects. 
Therefore, make sure that there is suP-
cient clear

ance next to the vehicle. 96
Opening and closing

Page 100 of 581

Automatic reversing function when closing the
door
s
The doors are equipped with automatic blockage
detection with a reversing function. If an obstacle
stops a door during the automatic closing proc-
ess, it will automatically open again. The auto-
matic reversing function is only an aid and is not a
substitute for your attentiveness. 
During the closing process, make sure that no
body par
ts are in the closing area. &
WARNING Risk of becoming tr
apped
despite reversing function
The reversing function will not react:
= t

o sos, light and thin objects, e.g. Nngers.
= towards the end of the closing process.
In these situations in particular, the reversing
function cannot prevent someone being trap-
ped. 
Make sure that no body parts are in the
closing ar

ea. 
If someone is trapped, use one of the fol-
lo

wing options: =
Dr
iver's or front passenger door:
press the

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