MERCEDES-BENZ EQS SALOON 2022 Owners Manual

3
Switches the MBUX multimedia system on or
oM
4 Switches the mute function on/oM
To select a menu item or entry: t ap on a sym-
bol or an entry. 
To increase the map scale: t
ap twice quickly
with one Nnger. 
To reduce the map scale: t
ap with two Nngers. 
To enter characters with the keypad: t
ap on a
button. 
To navigate in menus: swipe up, do
wn, les or
right. 
To use handwriting to enter characters: wr
ite
the character with one Nnger on the
touchscreen. 
To zoom in and out of the map: mo
ve two Nn-
gers together or apart. 
To enlarge or reduce the size of a section of a
w

ebsite: move two Nngers together or apart. 
To turn the digital map: tur
n anti-clockwise or
clockwise using two Nngers. 
To move the digital map: t
ouch the
touchscreen and move your Nnger in any
direction. 
To save the destination in the digital map:
t

ouch the touchscreen and hold until a mes-
sage is shown. 
To set the volume on a scale: t
ouch the
touchscreen and move the Nnger to the les or
right. 
To call up a global menu in the applications:
t

ouch the touchscreen and hold until the
Options menu appears. Function of the MBUX voice assistant
&
WARNING Risk of dis
traction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication de
vices integrated in the vehicle
when driving, you could be distracted from the
traPc situation. This could also cause you to
lose control of the vehicle. 
Only operate this equipment when the
tr

aPc situation permits. 
If you cannot be sure of this, stop the
v
ehicle whilst paying attention to road
and traPc conditions and operate the
equipment with the vehicle stationary. For your own safety, always observe the following
points when oper
ating mobile communications
equipment and especially your voice control sys-
tem:
= Observe the legal requirements for the coun-
try in which you are driving.
= If you use the voice control system in an emer-
gency your voice can change and your tele-
phone call, e.g. an emergency call, can
thereby be unnecessarily delayed.
= Familiarise yourself with the voice control sys-
tem functions before starting the journey.
Using the MBUX voice assistant, vehicle functions
and v
arious areas of the MBUX multimedia system
can be operated by voice input. The MBUX voice
assistant is operational approximately half a
minute aser switching on the ignition and can be 338
MBUX multimedia system

operated from all seats. Further information and
e
xamples of voice commands can be found in the
Digital Owner's Manual.
You can use the MBUX voice assistant to operate
the following functions depending on the vehicle
equipment:
= Telephone
= Text message and e-mail
= Navigation
= Radio and media
= Vehicle functions
= Online functions
Full functionality of the voice control system is
only available for you with activation of online
voice control. Conducting a dialogue
Starting a dialogue

Say "Hey Mercedes" t
o activate the MBUX
Voice Assistant. Voice activation must be
switched on in the multimedia system. or 
Press the £ butt
on on the multifunction
steering wheel.
A blue line appears in the MBUX multimedia
system. The dialogue can be started.
For the dialogue with the MBUX Voice Assistant,
y
ou can use complete sentences of colloquial lan-
guage as voice commands. Voice activation can
also be directly combined with a voice command,
e.g. "Hey Mercedes, how fast can I drive"" .
Calling up help 
For information about the MBUX Voice Assis-
t

ant: say "Hey Mercedes, what can you do"" 
Digital Owner's Manual: "Show me the Own-
er's Manual". The full e

xtent of the Digital
Owner's Manual is available when the vehicle
is stationary.
Operating functions (examples) 
To operate the navigation: "Search for an
Asian restaurant, but not Japanese, in South
London." 
To operate the phone: "Call my father." 
To change the system language to English
(shor
t command): "Change language to Eng-
lish". 
To operate the radio: "Show me the list of
radio stations." 
To operate media: "Switch on random play-
back." 
To operate vehicle functions: "Switch the
seat heating to level 2." 
To operate online functions: "What's the time
in Sydney"" 
To ask a question about the vehicle: "Do I
have Blind Spot Assist"" Overview of the MBUX Interior Assistant
&
WARNING Risk of injur
y from the cam-
era's laser radiation
This product uses a classiNcation 1 laser sy
s-
tem. If the housing is opened or damaged,
laser radiation may damage your retina. 
Do not open the housing. MBUX multimedia system
339


Always have maintenance work and
r
epairs carried out by a qualiNed special-
ist workshop. This device is a class 1 laser product in accord-
ance wit

h IEC 60825-1:2014 and DIN EN
60825-1:2014.
% The camera records image data for the appli-
cations, f
or example body, head and hand
detection.
The camera converts the image data directly
into meta data. No image data is saved in the
process. The data is only processed in the
vehicle and is not transmitted from the vehi-
cle.
% When you start the vehicle, the MBUX Interior
Assis

tant is activated automatically. You can
switch the Interior Assistant on or oM.
% You can switch the Interior Assistant front and
r

ear camera on and oM using Front and Rear .
The selected camera settings (on/oM) are not
saved in the user proNle and only apply to the
current vehicle. If you change to another vehi-
cle with the MBUX Interior Assistant, please check the settings and adjust them if neces-
sar

y.
The MBUX Interior Assistant is equipped with
fr
ont and rear cameras.
% Alternatively, a conNgur
ation with front cam-
era only is also available.
The front camera consists of two cameras that
suppor
t the driver and the front passenger.
The rear camera consists of two cameras that
support the les and right rear seat passengers.
The MBUX Interior Assistant records the vehicle
occupants via 3D laser cameras. The cameras of
the front camera are located in the overhead con-
trol panel. The cameras of the rear camera are
located in the roof bows.
The Assistant detects interactions of the vehicle
occupants via the cameras. It interprets the natu-
ral hand, head and body movements of the vehi-
cle occupants either in context or at their explicit
request. The Assistant can thus automatically trig-
ger vehicle interior functions and assist appropri-
ately to the situation. 1
Arrangement of the cameras of the front cam-
er
a in the overhead control panel 1
Arrangement of the rear camera in the roof
bo
ws 340
MBUX multimedia system

The Assistant supports vehicle and infotainment
functions at t hree interaction levels:
= INTELLIGENT
The Assistant recognises vehicle occupants
automatically and activates functions.
= REACTIVE
The Assistant recognises the natural body lan-
guage of a vehicle occupant and carries out
functions automatically, appropriate to the sit-
uation.
= CONTACTLESS
The vehicle occupant actively requests a func-
tion using a hand movement or pose.
The Assistant oMers functions for the following:
= SAFETY
The Assistant supports vehicle occupants with
the use of restraint systems.
= COMFORT
The Assistant enhances comfort by automat-
ing functions inside the vehicle and supporting
natural interaction with the vehicle.
= INFOTAINMENT Operating options or information are highligh-
t ed and/or shown on the central display as
your hand approaches. The vehicle occupants
can carry out a favourite function with a hand
pose.
System limits, display messages and notes for
rectiNcation
The error messages are shown on the central dis-
play, for example.
The system may be impaired or may not function
in the following situations:
= The cameras may heat up during operation. As
a result the cameras may switch oM tempora-
rily, particularly during longer periods of oper-
ation and at high outside temperatures.
Do not touch or cover the cameras. Wait until
the cameras have cooled down and are availa-
ble again.
The Interior assistant unavailable. Notifica-
tion to follow. message appears.
You receive a message when the camera is
available again. =
The fr ont or rear camera is covered, dirty, fog-
ged up or scratched.
Wait until the camera has cooled down before
cleaning the camera cover.
The Currently unavailable, see Owner's Man-
ual. message appears.
Clean the outside of the camera cover with a
dry or damp cotton cloth. Do not use microN-
bre cloths. Do not remove the cover when
cleaning.
= A vehicle occupant is very large. Clothing
being worn (gloves, hat, scarf, colour of cloth-
ing) or objects carried on a person, for exam-
ple a watch with a large face, are aMecting the
camera view. Or the detection range of the
camera is restricted.
The Interior assist. only available to driver to
limited extent, see Owner's Manual message
appears.
Keep the camera's Neld of vision clear.
Objects in the detection range of the camera
can restrict the camera view. Please make MBUX multimedia system
341

sure that no objects hang on the inside rear-
vie w mirror, for example.
= The MBUX Interior Assistant is faulty.
The Interior assistant is unavailable. Please
contact a Mercedes-Benz workshop. mes-
sage appears.
Consult a Mercedes-Benz service centre.
= Vehicles with rear bench seat: as soon as the
centre rear seat is occupied, the rear seat
functions are not supported.
The Interior assistant in the rear is only avail-
able when the centre seat is free message
appears.
To use the Interior Assistant in the rear
passenger compartment, keep the centre rear
seat free. Anticipatory exit warning (SAFETY/reactive)
Requirements:
= The v

ehicle is equipped with Active Blind Spot
Assist with exit warning. =
A
ctive Blind Spot Assist is activated
(  page 279).
= The vehicle is equipped with active ambient
lighting or ambient lighting.
= The cameras are switched on:
The front camera activates the front doors.
The rear camera activates the rear doors.
% Observe the information on the system limits
of A

ctive Blind Spot Assist with exit warning
(  page 276).
The function can warn vehicle occupants about a
possible collision wit
h an approaching vehicle or
bicycle when they exit the vehicle.
As soon as a vehicle occupant moves their hand
towards the door handle, depending on the vehi-
cle equipment, the following warnings are issued:
= The active ambient lighting or ambient lighting
Oashes red.
= The warning lamp in the outside mirror also
Oashes red for one of the front doors.
= When the door is opened, a warning tone
sounds. %
The visual warning is thus already given
bef

ore the door is opened.
% Further information on Active Blind Spot
Assis

t with exit warning ( page 276) and on
ambient lighting ( page 169). Switching the reading light and search light and
on or oM
Requirements:
= F

or the reading light: the driver's and front
passenger's hand movement takes place
under the inside rearview mirror.
= For the search light: the function is available in
the vehicle when it is dark.
= The front passenger seat is not occupied or a
child is sitting in a child restraint system.
= The hand movement is made by the driver in
the interaction area above the front passenger
seat. 342
MBUX multimedia system

Switching the reading light on and
oMCarrying out operation of the reading light for the
dr iver and front passenger 
Move your hand up and down vertically under
t

he inside review mirror.
The reading light is switched on or oM.Switching the search light on and
oM Interaction area for activating the search light

To switch on: r each across the front
passenger seat with a hand.
The search light is switched on automatically
for the driver. 
To switch oM: t
ake a hand back away from the
front passenger seat.
The search light is switched oM again. Automatic preselection of the outside mirrors
(C
OMFORT/reactive) Requirements:
=
The fr

ont camera is switched on.
Until now, to set the outside mirrors the desired
mirror had to be selected using a preselection
button in the driver's door.
With the MBUX Interior Assistant, the mirror to be
set is preselected automatically by the natural
movement of your head to the les or right. When
the hand touches the button for adjusting the out-
side mirror, the LED under the button of the pre-
selected mirror side lights up.
Use the button to set the position of the active
outside mirror.
% Preselection of the outside mirrors using but-
t

ons is still possible. Further information on
adjusting the outside mirrors (  page 174).
% The driver camera is also used for this appli-
cation. MBUX multimedia system
343

Calling up favourites with the V pose (INFOTAIN-
MENT/cont
actless) Requirements:
= A

t least one favourite has been saved in the
favourites list.
= The favourite has been connected with the
MBUX Interior Assistant.
= The area for detecting the favourites pose (V
pose) is above the centre console in front of
the central display.
= The V pose is held for a brief time.
The V pose makes it easier to call up favourites.
The front vehicle occupants can associate their
own favourite with the V-pose. Some examples
include a navigation destination, a radio station or
a massage programme for a seat.
If the vehicle is equipped with a front passenger
display, the front passenger can link the V-pose
directly to a favourite on the front passenger dis-
play. If the front passenger performs the V-pose
as described, the favourite will open on the front
passenger display. %
If a favourite has not yet been saved and con-
nect

ed with the MBUX Interior Assistant, the
multimedia system will assist you. Implementation of the V-pose above the stowage
com
partment of the centre console at the height of
the central display 
Position your hand above the stowage com-
par

tment of the centre console at the height
of the central display. The back of your hand is facing upwards. In doing so, your index and
middle
Nng

er are spread to form a V. With your
other Nngers bent inwards. 
BrieOy hold t
he V pose.
The favourite is called up. Function of the driver camera
The driver camera is located in the driver display.
The dr

iver camera detects the following character-
istics:
= Head position
= Viewing direction
= Eyelid closure characteristics
= Driver's face
% The driver camera records image data for
applications suc

h as ATTENTION ASSIST and
facial recognition, for example.
The camera converts the image data directly
into meta data. No image data is saved in the
process. The data is only processed in the
vehicle and is not transmitted from the vehi-
cle. 344
MBUX multimedia system

%
The driver camera is automatically activated
eac
h time the vehicle is opened with the key.
The driver camera must be set up for face detec-
tion bef
ore use. Teaching-in biometric data
(  page 347).
System limits
The system may be impaired or may not function
in the following situations:
= The camera is covered or dirty, misted up or
scratched.
= The driver's face and/or eyes are covered.
= The driver is wearing glasses that block infra-
red.
Display messages
In the following situations display messages may
be shown: = The driver camera is inoperative.
The camera is faulty.
The Driver camera inoperative See Owner's
Manual message appears. =
The dr
iver camera cannot capture the position
of your head.
The Change steering wheel/ seat position
until  dots are visible on the upper edge of
the screen message appears.
= The view of the driver camera is reduced or
restricted.
The Driver camera view currently restricted
See Owner's Manual message appears.
Notes on care
Please comply with the notes on caring for the
interior ( page 408). Switching the driver camera on or
oM Multimedia system:
4 © 5
Settings 5
System
5 Intelligent assistants 
Select On or Off .
When the driver camera is switched oM, t
he fol-
lowing functions are not available or limited:
= The MBUX augmented reality Head-up Display
(  page 321) =
The micr
osleep detection of ATTENTION
ASSIST (  page 246)
= The facial recognition
This function serves as sensor input for
authentication and unlocking of the user pro-
Nle and protected applications. ( page 347)
= The mirror preselection
This function allows the natural movement of
the head to the les or right to automatically
preselect the outside mirror to be adjusted.
( page 174) Information on users, suggestions and favourites
&
WARNING Risk of becoming tr
apped dur-
ing adjustment of the driver's seat aser
calling up a driver proNle
Selecting a user pr
oNle may trigger an adjust-
ment of the driver's seat to the position saved
under the user proNle. You or other vehicle
occupants could be injured in the process. 
Make sure that when the position of the
dr
iver's seat is being adjusted via the MBUX multimedia system
345

multimedia system, no people or body
par
ts are in the seat's range of move-
ment.
If there is a risk of someone becoming trap-
ped, s
top the adjustment process immedi-
ately: 
a) Tap the warning message on the cen-
tr

al display.
or 
b) Press a memory function position but-
t

on or a seat adjustment switch on the
driver's door.
The adjustment process will be stopped. The driver's seat is equipped with an access pre-
v

enter.
If the driver's door is open, the driver's seat will
not be set aser calling up the driver's proNle.
User proNles and user-speciNc content
Prerequisites for the vehicle owner:
= You have a Mercedes me user account.
= You have a Mercedes me PIN. =
Y
ou have agreed to the terms of use.
= The vehicle is linked to a Mercedes me user
account.
% If one of the pre-requisites listed is missing or
if no user pr
oNle has been selected, the data
described in the following section will be
saved in the vehicle as the standard setting.
Standard settings can be changed by all vehi-
cle users.
User pr
oNles save personal settings. If the vehicle
is used by several people, a person can change
their proNle settings without changing the settings
of other users.
If the vehicle is equipped with the MBUX high end
Rear Seat Entertainment System, the occupants
in the rear passenger compartment can log in as
Mercedes me users from their seats. The Multi-
seat ProNle Management allows three proNles to
be used simultaneously. A user proNle can only be
activated simultaneously on one display.
% Some settings apply to the entire vehicle and
ar

e displayed in all user proNles, e.g. ambient
lighting and the current navigation settings.
These initially belong to the driver, but can also be changed by the other vehicle occu-
pants in t

heir user proNle.
You can individualise a user pr
oNle in the vehicle
using the set-up assistant or using the settings in
your user proNle. Some settings, e.g. the
Mercedes me PIN and a proNle photo are made in
the Mercedes me App or in the Mercedes me Por-
tal.
User-speciNc content and applications with per-
sonal data are protected by diMerent levels of
security. To access protected content, the
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors can be used.
% The security level is set by the multimedia sys-
t
em and calculated from the combination of
all sensor inputs. Some security levels cannot
be turned oM.
% When a user pr
oNle is activated, the following
personalised comfort systems, for example,
can be adjusted or their settings loaded:
= Seat
= Ambient light
= Outside mirrors 346
MBUX multimedia system

=
Blinds
= Climat
e control settings
If the user proNle is activated when driving
then the driver's seat position will not be
adjusted.
Depending on the vehicle equipment you can, as
a user
, save the following settings, for example:
= Driver's seat, steering wheel and mirror set-
tings
= Climate control
= Ambient lighting
= Radio (including station list)
= Suggestions and favourites
Suggestions
The vehicle can learn the habits of the driver. It
then makes suggestions regarding navigation des-
tinations, phone numbers and music preferences.
The requirements for that are the selection of a
user, your consent to the recording of data and
suPcient collected data. Favourites
F

avourites oMer you quick access to frequently
used applications. 100 favourites are available in
total. ConNguring
user
s, suggestions and favourites Requirements:
= T

o use the set-up assistant: the vehicle is sta-
tionary.
Multimedia system: 4 © 5
H 5
Change user
Adding a user 
Select t Add user .
A QR code is loaded. 
Scan the displayed QR code with the
Mer

cedes me app or any QR code scanner on
a mobile device. If the Mercedes me app is
not yet installed on your mobile device, you
will be directed to the store of your mobile
device. 
Follow the directions in the app.
The v

ehicle is connected with your Mercedes
me user account. This automatically creates
your user proNle in the vehicle.
If only your user proNle is available, it will be
loaded automatically.
If more than one user proNle is available, you
will be directed to the user selection.
When the vehicle is stationary, the set-up
assistant starts automatically aser user selec-
tion.
Protecting user
-speciNc content and applications
If you add a new user, access protection is
already activated for the user proNle. The
Mercedes me PIN and, depending on the vehicle
equipment, biometric sensors are available for
access. Biometric sensors must be taught in the
vehicle. The authentication process then takes all
taught-in and available sensors into account.
The following user-speciNc content and applica-
tions are protected, for example:
= User selection and user proNle settings
= Biometric sensors MBUX multimedia system
347