MERCEDES-BENZ EQS SALOON 2022 Owners Manual


To reset the map to the current vehicle posi-
tion: select = Centre .
Selecting map orientation 
Tap repeatedly on the

Displaying online map contents

In the navigation module (expanded view),
select = . 
Select View . 
Switch on an online service, e.g. Weather.
Cur rent weather information is displayed on
the navigation map, e.g. temperature or cloud
cover.
The service information is not shown in all
map scales, e.g. weather symbols.
Parking service
* NOTE Damag
e to the vehicle due to not
observing the maximum permitted head-
room clearance If the vehicle height is greater than the maxi-
mum per
mitted headroom clearance, the roof
and other parts of the vehicle may be dam-
aged. 
Observe the signposted headroom clear-
ance. 
If the vehicle height is greater than the
per
mitted headroom clearance, do not
enter. 
Observe the changed vehicle height with
add-on r
oof equipment. *
NOTE V
ehicle damage due to failure to
observe local information and parking
conditions The data is based on the information provided
b
y the respective service providers.
Mercedes-Benz does not guarantee the accu-
racy of the information provided in relation to
the car park or parking area. 
Always observe the local information and
conditions. %
This service is not available in all countries. 
In the navigation module (expanded view),
select = and switc

h on Parking. 
Tap on j in t
he map. 
Select a parking option.
The map sho
ws the parking options in the
vicinity.
The following information is displayed (if avail-
able):
= Destination address, distance from current
vehicle position and arrival time
= Information on the multi-storey car
park/car park
For example, opening times, parking
charges, current occupancy, maximum
parking time, maximum access height .
The maximum access height shown by the
parking service does not replace the need
for observation of the actual circumstan-
ces.
= Available payment options (Mercedes pay,
coins, bank notes, cards)
= Details on parking tariMs
= Number of available parking spaces
= Payment method (e.g. at parking meters)
= Services/facilities at the parking option MBUX multimedia system
369

=
T elephone number 
Calculate the route (  pag
e 363).Notes on the dashcam
*
NOTE Obser
ve legal regulations and data
protection provisions You are legally responsible for operation and
use of t
he dashcam functions.
The legal requirements relating to operation
and use of the dashcam can vary depending
on the country in which the dashcam is oper-
ated.
This function is not permitted in all countries. 
Before using the dashcam, inform your-
self about t
he content of the legal regu-
lations, in particular the data protection
regulations in the respective country of
use. 
Observe the legal regulations, in particu-
lar t

he data protection regulations. %
To ensure secure operation, only use FAT32
or e

xFAT formatted USB storage devices.
% The Nle size and t
herefore the duration of sin-
gle recording is limited by the limitations of
the USB Oash drive format. So FAT32 format-
ted USB Oash drives do not allow Nles larger
than 4 GB, for example.
When the Nle size is reached, the recording
stops and you receive a notiNcation.
% The following functions are available in the
Galler
y app:
= Switching write protection on or oM
= Deleting video Nles Selecting a USB device for a video recording with
t
he dashcam Requirements:
= A

t least one USB device is connected with the
multimedia system .
Multimedia system: 4 © 5
Apps 5
Dashcam 
Select the USB symbol. 
Select the USB device.
% When USB devices contain multiple partitions,
r
ecorded video Nles are not always displayed
in the recording list.
Mercedes-Benz recommends that you use
USB devices with one partition. Starting or stopping video recording with the
dashcam Requirements:
= F

or recording and saving a video Nle: a USB
device is connected with the multimedia sys-
tem.
= The vehicle is switched on.
Multimedia system: 4 © 5
Apps 5
Dashcam 
If several USB devices are connected with the
multimedia sy

stem, select a USB device
( page 370).
If no USB device is selected, a selection is
made automatically when recording starts. 370
MBUX multimedia system


To select a recording mode: select Loop
recording or Individual recording .
Loop recording r
ecords several short video
Nles. When the memory is full, recording is
continued automatically. In doing so, other
Nles will be overwritten starting with the oldest
Nle.
Individual recording stops recording when the
memory limit is reached. An individual record-
ing is automatically protected against being
overwritten. 
To start: select Start recording.
The lengt
h of the recording is shown. The Do
not remove the storage medium during
recording. Before removing the storage
medium, eject it first. message appears. The
video Nle is stored on the USB device. 
To end: select End recording .
% In some countries, geo-coordinates (longitude
and latitude) ar

e shown in the video image.
For technical reasons, the geo-coordinates
may show greater inaccuracies. A report may appear in the following cases:
= Individual recording : t

he memory is full or
there are only a few minutes recording time
available. The video recording stops or will be
stopped imminently.
Change the USB device or delete a video Nle.
= The camera is not functional, the Camera
unavailable message appears.
Have the camera checked in a Mercedes-Benz
service centre.
= If the country border indication has been
switched on.
= If an outdoor recording is started with the
camera app during a dashcam recording, the
dashcam recording pauses and resumes auto-
matically aser the camera recording is Nn-
ished. A notiNcation to this eMect is displayed. Telephone
Telephony
Notes on telephony
&
WARNING Risk of dis
traction from operat-
ing integrated communication equipment
while the vehicle is in motion
If you operate communication equipment inte-
g
rated in the vehicle when driving, you could
be distracted from the traPc situation. This
could also cause you to lose control of the
vehicle. 
Only operate this equipment when the
tr

aPc situation permits. 
If you cannot be sure of this, stop the
v
ehicle whilst paying attention to road
and traPc conditions and operate the
equipment with the vehicle stationary. MBUX multimedia system
371

&
WARNING Risk of accident fr om operating
mobile communication equipment while
the vehicle is in motion
Mobile communication devices distract the
dr
iver from the traPc situation. This can also
cause the driver to lose control of the vehicle. 
As a driver, only operate mobile commu-
nication de

vices when the vehicle is sta-
tionary. 
As a vehicle occupant, use mobile com-
munication de

vices only in the designa-
ted area, e.g. in the rear passenger com-
partment. You must observe the legal requirements for the
countr

y in which you are currently driving when
operating mobile communication equipment in
the vehicle. &
WARNING Risk of injur
y due to objects
being stowed incorrectly
If objects in the vehicle interior are stowed
incor
rectly, they can slide or be thrown around and hit vehicle occupants. In addition, cup
holder

s, open stowage spaces and mobile
phone receptacles cannot always retain all
objects within.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction. 
Always stow objects so that they cannot
be t
hrown around in such situations. 
Always make sure that objects do not
pr

otrude from stowage spaces, luggage
nets or stowage nets. 
Close the lockable stowage spaces
bef
ore starting a journey. 
Always stow and secure heavy, hard,
point
ed, sharp-edged, fragile or bulky
objects in the boot/load compartment. Observe the additional information on stowing
mobile communications de

vices correctly:
= Loading the vehicle ( page 134)
Bluetooth n
connection: The menu view and the available functions in the
t

elephone menu are in part dependent on the
Bluetooth n
proNle of the connected mobile
phone. If the mobile phone supports all the fol-
lowing Bluetooth n
proNles, the full range of fea-
tures is available:
= PBAP (Phone Book Access ProNle)
- The contacts on the mobile phone are
shown automatically on the multimedia
system.
= MAP (Message Access ProNle)
- The mobile phone message functions can
be used on the multimedia system.
= HFP (hands-free proNle)
- Wireless telephony is available on the mul-
timedia system.
= SAP (SIM Access ProNle)
- The car telephone has access to the SIM
card data and dials into the mobile phone
network via the exterior aerial.
Irrespective of this, Bluetooth n
audio functionality
can by used with any mobile radio unit. 372
MBUX multimedia system

For information on the range of functions of the
mobile r adio unit to be connected, see the manu-
facturer's operating instructions.
Network connection:
The following cases can lead to the call being dis-
connected while the vehicle is in motion:
= You switch into a transmission/reception sta-
tion, in which no communication channel is
free.
= The SIM card used is not compatible with the
network available
= A mobile phone with "Twincard" is logged into
the network with the second SIM card at the
same time
The multimedia system supports calls in HD
Voice n
for improved speech quality. A require-
ment for this is that the mobile phone and the
mobile phone network provider of the person you
are calling support HD Voice n
.
Depending on the quality of the connection, the
voice quality may Ouctuate. Further information can be obtained from a
Mer cedes-Benz service centre or at: https://
www.mercedes-benz.com/connect Telephone menu overview 1
Bluetooth n
de
vice name of the currently con-
nected mobile phone/of the mobile phone
2 Bluetooth n
de
vice name of the currently con-
nected mobile phone/of the mobile phone
(two phone mode)
3 Signal strength of the mobile phone network
4 Battery status of the connected mobile phone MBUX multimedia system
373

5
Options
6 Messages
7 Calls up my devices
8 Numerical pad
9 Starts contact search
Telephony operating modes overview
Depending on y our equipment, the following tel-
ephony operating modes are available:
= A mobile phone is connected to the multime-
dia system via Bluetooth n
.
= Two mobile phones are connected with the
multimedia system via Bluetooth n
(two phone
mode).
- You can use all the functions of the multi-
media system with both mobile phones.
Connecting a mobile phone
Requirements: = Bluetooth n
is activated on the mobile phone
(see the manufacturer's operating instruc-
tions). =
Blue
toothn
is activated on the multimedia sys-
tem.
Multimedia system: 4 © 5
Phone 5
= 5
Devices
5 My devices
Searching for a mobile phone 
Select Connect new device.
Connecting a mobile phone 
Select a mobile phone.
A code is displa

yed in the multimedia system
and on the mobile phone. 
If both codes match, conNr
m the code on the
mobile phone.
Functions in the telephony menu
In t
he telephony menu you have the following
functions, for example:
= Making calls, e.g.:
- 3 Accepting a call
- L End call
- Answering a call with a message -
J Conference
- A

ccepting or rejecting a waiting call
= Managing contacts, e.g.:
- Downloading mobile phone contacts
- Managing the format of a contact's name
- Deleting favourites
= Receiving and sending messages, e.g.:
- Using the read-aloud function
- Dictating a new message Mercedes me app
Mercedes me calls
Making a call via the overhead control panel
% Mercedes me calls are not possible in every
countr
y. Find out at a Mercedes-Benz service
centre if these functions are available in your
country. 374
MBUX multimedia system

1
me button for service or information calls
2 SOS button cover
3 SOS button (emergency call system)
Making a Mercedes me call 
Press me button 1. Making an emergency call 
To open the cover of SOS button 2 , pr ess it
brieOy. 
Press and hold SOS button 3 f
or at least one
second.
If a Mercedes me call is active, an emergency call
can s
till be triggered. This has priority over all
other active calls.
Information about the Mercedes me call using the
me button
A call to the Mercedes-Benz Customer Centre has
been initiated via the me button in the overhead
control panel or the multimedia system
(  page 374).
Using the voice dialogue system you access the
desired service:
= Accident and Breakdown Management
= Mercedes-Benz Customer Centre for general
information about the vehicle
You can Nnd information on the following topics:
= Activation of Mercedes me connect
= Operating the vehicle =
N
earest Mercedes-Benz service centre
= Other products and services from Mercedes-
Benz
Data is transferred during the connection to the
Mercedes-Benz Customer Centre ( page 377).
Calling the Mercedes-Benz Customer Centre
using the multimedia system
Requirements: = Access to a GSM network is available.
= The contract partner's GSM network coverage
is available in the respective region.
= The vehicle must be switched on so that vehi-
cle data can be transferred automatically.
Multimedia system: 4 © 5
Phone 5

Then, you can select a service and be connected
t o a specialist at the Mercedes-Benz Customer
Centre.
Calling the Mercedes-Benz Customer Centre aser
automatic accident or breakdown detection
Requirements: = The vehicle has detected an accident or break-
down situation.
= The vehicle is stationary.
= The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can detect accident or breakdown sit-
uations under cer
tain circumstances.
Requirements for collision detection in the con-
text of accident management:
= The vehicle is equipped with an anti-thes
alarm system (ATA) (code 551).
= The vehicle is equipped with the interior pro-
tection (code 882).
= The vehicle is equipped with the Anti-Thes
Protection Package (code P54). =
The collision de
tection service with thes notiN-
cation has been activated on Mercedes me
connect.
If a collision is detected when the tow-away pro-
tection is primed on a locked vehicle, you will
receive a notiNcation in the multimedia system
when you switch the vehicle on.
Find out at a Mercedes-Benz service centre if this
functions is available in your country.
In the event an accident or breakdown is detec-
ted, the emergency guide shows safety notes in
the multimedia system display. This may take a
few seconds.
% The availability of collision detection depends
on t
he vehicle.
Aser q
uitting the emergency guide display on the
multimedia system, a prompt appears asking
whether you would like to get support from the
Mercedes-Benz Customer Centre. 
Select Call .
= Aser y

our agreement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, the vehicle data is transferred automatically
(  pag

e 379).
= The Mercedes-Benz Customer Centre
takes your call and organises the break-
down and accident assistance.
You may be charged for these services.
% Depending on the severity of the accident, an
aut

omatic emergency call can be initiated.
This has priority over all other active calls
(  page 386).
% In addition, if the Mercedes me connect
ser

vice "Telediagnostics" is active, a similar
prompt can appear aser a delay in the event
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
have already received support, this prompt
can be ignored or declined.
% If you answer the prompt for support from the
Mer
cedes-Benz Customer Centre with Call
later, the message will be hidden and appear
again later. 376
MBUX multimedia system

The prompt triggered by the Mercedes me
connect ser vice "Telediagnostics", can either
be conNrmed or declined. Aser being
declined, this will not be shown again.
Arranging a service appointment via a Mercedes
me call
If y

ou have activated the maintenance manage-
ment service, relevant vehicle data is transferred
automatically to the Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations regarding the maintenance of your
vehicle.
Regardless of whether you have consented to the
maintenance management service, the multime-
dia system reminds you aser a certain amount of
time that a service is due. A prompt appears ask-
ing if you would like to make an appointment. 
To arrange a service appointment: select Call.
Aser y

our agreement, the vehicle data is
transferred and the Mercedes-Benz customer
centre takes your preferred appointment date.
The information is then sent to your desired
service outlet. This will contact you to
conNr
m the appoint-
ment and if necessary consult about the
details.
% If you select Call later aser t
he service mes-
sage appears, the message is hidden and
reappears at a later time.
Giving consent to data transfer during a Mercedes
me call
R

equirements:
= There is an active Mercedes me call via the
multimedia system or the me button in the
overhead control panel (  page 374).
% The prompt to conNr
m data transfer does not
appear in all countries.
If the Accident and Breakdown Management serv-
ices ar
e not activated on Mercedes me, the Do
you want to transfer your vehicle data and the
vehicle's position to the Mercedes-Benz Cus-
tomer Centre to improve the processing of your
request" message is shown.
% The exact phrase may diMer depending on t
he
multimedia system installed. 
Select Yes .
= The r

elevant vehicle data is sent automati-
cally (  page 377).
or 
Select No and conNr
m.
= Only call control data is transmitted
(  page 377).
More information on Mercedes me: https://
www
.mercedes.me
Data transferred during a Mercedes me call
If you initiate a service call using Mercedes me,
data is transferred to enable targeted advice and
an ePcient service.
The following requirements must be fulNlled for
the transfer of the data:
= The vehicle is switched on.
= The required data transfer technology is sup-
ported by the mobile phone network provider.
= The quality of the mobile connection is suP-
cient. MBUX multimedia system
377