MERCEDES-BENZ EQS SALOON 2022 Owners Manual

Display messages
Possible causes/consequences and P Solutions
Cannot start vehicle See
Owner's Manual * It is not possible to start the vehicle.
A malfunction has occur red in the drive system. 
Switch the vehicle oM and loc
k it. 
Aser w
aiting for a short time, unlock the vehicle and start it again. 
If the display message appears again and the vehicle does not start, consult a q
ualiNed specialist workshop.
Drive malfunction Achieva-
ble speed limited Stop soon * The drive system is malfunctioning.
The maximum v
ehicle speed is restricted. The drive system will shut oM within a few kilometres. 
Stop the vehicle immediately in accordance with the tr
aPc conditions and switch oM the drive system. Do not con-
tinue driving. 
Do not tow the vehicle, stop towing if necessary. 
Consult a q
ualiNed specialist workshop.
Drive malfunction Achieva-
ble speed severely limited
See Owner's Manual * The drive system is malfunctioning.
The maximum v
ehicle speed is restricted. 
Consult a q
ualiNed specialist workshop.478
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and P Solutions
ô
Reserve level Charge high-
voltage battery * The charge level of the high-voltage battery has dropped into the reserve range. 
Charge the high-voltage battery ( pag e 211).

Display messages
Possible causes/consequences and P Solutions

Display messages
Possible causes/consequences and P Solutions
High-voltage battery mal-
function. No start in
approx. XXX km
Consult
workshop(red display mes-
sage) * A malfunction has occurred in the high-voltage battery.
It will no long er be possible to start the electric drive system aser the distance displayed has been covered. 
Have the necessary maintenance work on the high-voltage battery carried out immediately at a q
ualiNed specialist
workshop.
High-voltage battery mal-
function. Consult work-
shop without starting the
vehicle again * A malfunction has occurred in the high-voltage battery.
It will no long
er be possible to restart the drive system once it has been switched oM.
Do not switch oM t
he drive system; drive on to the nearest qualiNed specialist workshop. Vehicle
Display messages
Possible causes/consequences and P Solutions * The driver's display is inoperative due to a failed
sosw
are update.
The display message will be shown every time the engine is started. &
WARNING Risk of accident due t
o failure of the driver display
In the event that the driver display fails or malfunctions, you will not recognise function restrictions aMecting sy
s-
tems relevant to safety. This may impair operating safety. 
Park the vehicle safely as soon as possible and notify a q
ualiNed specialist workshop. Display messages and warning/indicator lamps
481

Display messages
Possible causes/consequences and P Solutions
If the driver's display fails, you may not recognise function restrictions aMecting sy stems relevant to safety or the
speed display, for example. The operating safety of the vehicle may be impaired ( page 350). 
Have the vehicle checked by a q
ualiNed specialist workshop immediately.
r
Vehicle is ready to drive
Shutdown occurs when
locked or automatically in
a few minutes * You are leaving the vehicle in a ready-to-drive state. 
Get out of the vehicle, secure it against rolling away and take the key with you. 
If you do not leave the vehicle, switch oM t
he electrical consumers, e.g. the seat heating. Otherwise, the 12!

Display messages
Possible causes/consequences and P Solutions 
Initiate a new swivel movement (  pag e 311). 
When the display message disappears, couple up the trailer and drive on.
If the display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not locked. 
Do not couple up the trailer. Drive on without the trailer. Note the reduced ground clearance due to the unlocked
ball nec
k. 
Consult a q
ualiNed specialist workshop.
* When the vehicle is stationary with a coupled trailer, the trailer hitch is not operational. 
Uncouple the coupled trailer and secure it against rolling away. 
If the ball neck has been folded in: unloc
k the ball neck ( page 311). 
Swivel the ball neck into the end position manually and let it engage. 
If the ball neck has been folded out: unloc
k the ball neck ( page 311). 
Swivel the ball neck beneath the bumper manually and let it engage.
If the display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not locked. 
Do not couple up the trailer. Drive on without the trailer. Note the reduced ground clearance due to the unlocked
ball nec
k. 
Consult a q
ualiNed specialist workshop. Display messages and warning/indicator lamps
483

Display messages
Possible causes/consequences and P Solutions
Head-up display currently
unavailable See Owner's
Manual * The head-up display is temporarily unavailable. Possible causes:
= malfunctions in t
he power supply
= signal interference 
Stop in accordance with the tr
aPc conditions and switch the vehicle oM and on again. 
If the display message still appears, consult a q
ualiNed specialist workshop.
Head-up display inoperative * The head-up display has an internal error. 
Consult a q
ualiNed specialist workshop.
Head-up display Brightness
currently reduced See Own-
er's Manual * The brightness of the head-up display is reduced. Possible causes:
= Dir

t on the windscreen in the camera's Neld of vision
= Faulty exterior brightness signals 
Switch on the windscreen wipers. 
Clean the windscreen if necessary. 
Switch the vehicle oM and switc
h it back on 
If the display message still appears, consult a q
ualiNed specialist workshop. 484
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and P Solutions
Ù
Steering malfunction Drive
carefully Visit workshop * A power steering malfunction has occurred. Steering characteristics may be impaired as a result. 
Drive on carefully. 
Consult a qualiNed specialist workshop.
Ù
Steering malfunction
Increased physical effort
See Owner's Manual * The power steering assistance is malfunctioning. &
WARNING Risk of an accident due t
o altered steering characteristics
If the power assistance of the steering fails partially or completely, you will need to use more force to steer. 
If safe steering is possible, drive on carefully. 
Visit or consult a q
ualiNed specialist workshop immediately. Ù
Steering malfunction Stop
immediately See Owner's
Manual * The steering is malfunctioning. Steering capability is
signiNcantl
y impaired. &
WARNING Risk of accident if s
teering capability is impaired
If the steering does not function as intended, the vehicle's operating safety is jeopardised. 
Pull over and stop the vehicle safely as soon as possible, paying attention to road and tr
aPc conditions. Do
not continue driving under any circumstances. 
Consult a q
ualiNed specialist workshop. Display messages and warning/indicator lamps
485

Display messages
Possible causes/consequences and P Solutions
Ù
Rear axle steering cur-
rently malfunctioning * The rear-axle steering is temporarily unavailable. The turning circle may become wider. 
Stop the vehicle in accordance with the tr aPc conditions and restart the vehicle.
If the display message does not disappear: 
Drive on carefully. 
Consult a q
ualiNed specialist workshop.
Ù
Rear axle steering Malfunc-
tion Visit workshop * The rear axle steering is malfunctioning.
The r
ear axle has no steering capability.
The steering wheel may be at an angle when you drive in a straight line. 
Adapt your speed and drive on carefully. 
Consult a q
ualiNed specialist workshop immediately.
Ù
Rear axle steering Malfunc-
tion Stop immediately * The rear axle steering is malfunctioning.
The r
ear axle has no steering capability.
The steering wheel may be tilted considerably when you drive in a straight line.
Depending on the steering wheel's tilted position, the steering wheel will also vibrate and a continuous warning tone
will sound. &
WARNING Risk of accident if s
teering capability is impaired
If the steering does not function as intended, the vehicle's operating safety is jeopardised. 486
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and P Solutions 
Pull over and stop the vehicle safely as soon as possible, paying attention to road and tr aPc conditions. Do
not continue driving under any circumstances. 
Consult a q
ualiNed specialist workshop. 
When stopping, bear the enlarged vehicle width in mind.
Snow chain mode Maxi-
mum speed exceeded * The maximum permissible speed for snow chain mode has been exceeded. 
Drive more slowly.
Active bonnet malfunction
See Owner's Manual * The active bonnet (pedestrian protection) is malfunctioning or inoperative
aser ha
ving already been triggered.
Consult a q
ualiNed specialist workshop.
Ambient light warning sup-
port inoperative * The ambient lighting may not provide full visual warning support. 
Lock the vehicle and unlock it again aser a f
ew minutes. 
If the display message appears regularly, contact a q
ualiNed specialist workshop.
Q * At least one door is open. 
Close all doors.
f * The bonnet is open. Display messages and warning/indicator lamps
487