MERCEDES-BENZ G-CLASS SUV 2012 Service Manual

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Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. Country-specific differen-
ces are possible. Note that your vehicle
may not be fitted with all features descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 22). Occupant safety
Important safety notes
G
WARNING
If service work is not carried out correctly, the
operating safety of your vehicle may be affec-
ted. This could cause you to lose control of
your vehicle and cause an accident. More-
over, the safety system smay no longer be
able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop. G
WARNING
Modifications to or work performed incor-
rectly on the following parts can result in the
restraint systems no tfunctioning as intended:
R the restraint system, consisting of seat
belts and their anchorage points, belt ten-
sioners, belt force limiters and airbags
R the wiring
R networked electronic systems
Airbags and belt tensioners could fail to
deploy or be triggered in an acciden tdespite
the deceleration force being sufficien tto trig-
ger the systems, or could be triggered unin-
tentionally. For this reason, never make any
modifications to the restraint systems.
Therefore, you must not tamper with elec-
tronic components or their software. Seat belts, together with the Supplemental
Restraint System, SRS (Y page 39), are
complementary, co-ordinated restraint sys-
tems. They reduce the risk of injury in spe-
cific, pre-defined types of accident situations
and thereby increase occupant safety. How-
ever, seat belts and airbags generally do not
protect against objects penetrating the vehi-
cle from the outside.
To ensure that the restraint systems can
deliver their full potential protection, make
sure that:
R the seat and head restraint are adjusted
properly (Y page 90)
R the seat belt has been fastened properly
(Y page 44)
R the airbags can inflate properly if they are
deployed (Y page 40)
R the steering wheel is adjusted properly
(Y page 90)
R the restraint systems have not been modi-
fied
An airbag increases the protection of vehicle
occupants wearing a seat belt. However, air-
bags are only an additional restraint system
which complements, but does not replace,
the seat belt. All vehicle occupants must wear
their seat belt correctly at all times, even if
the vehicle is equipped with airbags. The air-
bags are not deployed in all types of acci-
dents. For example, if the protective capacity
of correctly fastened seat belts is not
increased by deploying the airbags, the air-
bags will not deploy.
Airbag deployment only provides increased
protection if the seat belt is worn correctly.
The seat belt helps, firstly, to keep the vehicle
occupant in the best position in relation to the
airbag. Secondly, in a head-on collision, for
example, the seat belt prevents the vehicle
occupant from being propelled towards the
point of impact. 38
Occupant safetySafety

Page 42 of 357

SRS (Supplemental Restraint System)
Introduction SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
forces to which occupants are subjected dur-
ing an accident.
SRS consists of:
R the 6 SRS warning lamp
R airbags
R airbag control unit (with crash sensors)
R belt tensioners
R belt force limiters
SRS warning lamp G
WARNING
If SRS is malfunctioning, individual systems
may be triggered unintentionally or might not
be triggered in the event of an accident with
a high rate of vehicle deceleration.
A malfunction has occurred if:
R the 6 SRS warning lamp does not light
up when the ignition is switched on.
R the engine is running and the 6SRS
warning lamp does not go out after a few
seconds.
R the engine is running and the 6SRS
warning lamp lights up again.
In this case, have SRS checked immediately
at a qualified specialist workshop.
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started. Triggering of belt tensioners, belt force
limiters and airbags During the first stage of a collision, the airbag
control unit evaluates important physical
data relating to vehicle deceleration or accel-
eration, such as:
R
duration
R direction
R magnitude
Based on the evaluation of this data, the air-
bag control unit pre-emptively triggers the
belt tensioners in the first stage.
i The belt tensioners can only be triggered
if the seat belt tongues are correctly
engaged in the seat belt buckles.
If there is an even higher rate of vehicle decel-
eration or acceleration in a longitudinal direc-
tion, the front airbags are also deployed.
Your vehicle is equipped with adual-stage
driver's airbag and a single-stage front-
passenger fron tairbag. The airbag control
unit evaluates vehicle deceleration or accel-
eration in the event of a collision. In the first
deploymen tstage, the driver's airbag is filled
with enough propellant gas to reduce the risk
of injuries .The front airbag is fully deployed
if a second deployment threshold is exceeded
within a few milliseconds. The front-
passenger front airbag is filled with the max-
imum amount of propellant gas in one stage
at the moment of impact.
The belt tensioner and airbag triggering
thresholds are variable and are adapted to the
rate of deceleration or acceleration of the
vehicle. This process is pre-emptive in nature.
The triggering process must take place in
good time at the start of the collision.
i Airbags are not deployed in all types of
accidents. Also, not all airbags are
deployed together in an accident. The dif-
ferent airbag systems work independently
of each other. Occupant safety
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How the airbag system works is deter-
mined by the severity of the collision detec-
ted, especially the vehicle deceleration or
acceleration, and the apparent type of acci-
dent:
R
head-on collision
R side impact
R overturning
R rea rimpact
The rate of vehicle deceleratio noraccelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collisio nangle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be see nand measured
after a collision has occurred do not play a
decisive role in the deployment of an airbag,
nor do they provide an indicatio nofairbag
deployment.
The vehicle may be deformed significantly,
e.g. the bonnet or the wing, without an airbag
being deployed. This is the case if only parts
which are relatively easily deformed are affec-
ted and the rate of deceleration is not high.
Conversely, airbags may be deployed even
though the vehicle suffers only minor defor-
mation. This is the case if, for example, very
rigid vehicle parts such as longitudinal body
members are hit, and sufficien tdeceleration
occurs as a result. Airbags
Important safety notes G
WARNING
Airbags provide additional protection; they
are not, however, a substitute for seat belts. Observe the following notes to reduce the risk
of serious or even fatal injury caused by airbag
deployment:
R
all vehicle occupants –inparticular, preg-
nant women – must wear their seat belt
correctly at all times and lean back against
the backrest, which should be positioned
as close to the vertical as possible. The
head restraint must support the back of the
head at about eye level.
R always secure childre nless than 1.50mt all
and unde r12years of age in suitable child
restraint systems.
R all vehicle occupants must select a seat
position that is as far away from the airbag
as possible. The driver's seat position must
allow the vehicle to be driven safely. The
driver's chest should be as far away from
the centre of the driver's airbag cover as
possible.
R move the front-passenger seat as far back
as possible. This is especially important if
you have secured a child in a child restraint
system on the front-passenger seat.
R vehicle occupants ―inparticular childre n―
must not lean their head in the area of the
window where the windowbag is deployed
R rearward-facing child restraint systems
must not be fitted to the front-passenger
seat unless the front-passenger airbag has
been disabled .Onthe front-passenger
seat, the front-passenger airbag is disabled
if a child restraint system with automatic
child seat recognition is fitted to the front-
passenger seat in a vehicle equipped with
automatic child seat recognition. The
4 PASSENGER AIRBAG OFF indicator
lamp must be continuously lit.
If the front-passenger seat of your vehicle
does not have automatic child seat recog-
nition, or your rearward-facing child
restraint system does not have automatic
child seat recognition, children must be
secured in a child restraint system on a
suitable seat in the rear. If you secure a
forward-facing child restraint system to the 40
Occupant safetySafety

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front-passenger seat, you must move the
front-passenger sea tas far back as possi-
ble.
R make sure there are no heavy or sharp-
edged objects in the pockets of clothing.
R do not lean forwards, e.g. over the cover of
the driver's/front-passenger airbag, partic-
ularly when the vehicle is in motion.
R do not put your feet on the dashboard.
R only hold the steering wheel on the outside.
This allows the airbag to be fully deployed.
You could be injured if the airbag is
deployed and you are holding the inside of
the steering wheel.
R do not lean on the doors from inside the
vehicle.
R make sure that there are no people, ani-
mals or objects between the vehicle occu-
pants and the area where the airbags are
deployed.
R do not place any objects between the seat
backrest and the door.
R do not hang any hard objects, for example,
coat hangers, on the grab handles or coat
hooks.
R do not attach accessories, e.g. cup holders,
to the doors.
It is not possible to rule out a risk of injury
being caused by an airbag, due to the high
speed at which the airbag must be deployed. G
WARNING
The airbag's functionality can only be assured
if the following parts are not covered and no
badges or stickers are attached to them:
R padded steering wheel boss
R front-passenger front airbag cover G
WARNING
When an airbag deploys, a small amount of
powder is released.T he powder may cause
short-term breathing difficulties to persons
suffering from asthma or other pulmonary
conditions. In order to prevent potential breathing diffi-
culties, you should leave the vehicle as soon
as it is safe to do so. You can also open the
window to allow fresh air to enter the vehicle
interior. The powder does not constitute a
health hazard and does not indicate that there
is a fire in the vehicle. G
WARNING
The airbag parts are hot after the airbag has
been deployed. Do not touch them as you
could burn yourself.
Have the airbags replaced at a qualified spe-
cialist workshop. Otherwise, occupants are
not protected by the airbags in the event of
another accident.
Airbag deployment slows down and restricts
the movement of the vehicle occupant.
If the airbags are deployed, you will hear a
bang, and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6SRS warning lamp
lights up.
The airbag installation locations are identified
by the AIRBAG symbol.
Front airbags !
Do not place heavy objects on the front-
passenger seat. The system may then
detect that the seat is occupied and if there
is an accident, the restraint systems on the
front-passenger side could be deployed.
Have restraint systems that have been trig-
gered replaced. Occupant safety
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Driver's airbag
:deploys in front of the
steering wheel; front-passenge rfront air-
bag ;deploys in front of and above the glove
compartment.
The front airbags increase protection for the
driver's and front-passenger's head, neck and
chest.
They are deployed:
R at the start of an accident with a high rate
of vehicle acceleration or deceleratio nina
longitudinal direction
R if the system determines that airbag
deploymen tcan offer additional protection
to that provided by the seat belt
R independently of other airbag sinthe vehi-
cle
R depending on whether the seat belt is being
used
If the vehicle overturns, the front airbags are
generally not deployed. The front airbags are
deployed if the system detects high vehicle
deceleration in a longitudinal direction.
Front-passenger airbag ;is only activated if
the system determines that the front-
passenger seat is occupied. The 4
PASSENGER AIRBAG OFF indicator lamp on
the centre console does not light up
(Y page 50). This means that a child
restraint system without automatic child seat
recognition has been fitted to the front-
passenger seat, or that a child restraint sys-
tem with automatic child seat recognition has
been fitted incorrectly. Windowbags
G-Class off-road vehicles, long-wheelbase
version, are equipped with windowbags.
Windowbags
:enhance the level of protec-
tion for the head, but not chest or arms, of the
vehicle occupants on the side of the vehicle
on which the impact occurs.
Windowbags :are integrated into the side
of the roof frame and deploy in the area
extending from the front door (A-pillar) to the
rear door (C-pillar).
Windowbags :are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or accelera-
tion, e.g. in a side impact
R regardless of whether the front-passenger
seat is occupied
R independently of seat belt use
R if the vehicle overturns and the system
determines that windowbag deployment
can offer additional protection to that pro-
vided by the seat belt
R independently of the front airbags NECK-PRO head restraints
Important safety notes G
WARNING
Head restraint covers prevent the NECK-PRO
head restraints from triggering correctly. Con-
sequently, the NECK-PRO head restraints 42
Occupant safetySafety

Page 46 of 357

cannot provide the intended level of protec-
tion. Do not use head restraint covers.
The NECK-PRO head restraints increase pro-
tectio nto the driver's and the front passeng-
er's head and neck.T he NECK-PRO head
restraints on the driver's and front-passenger
seats are moved forwards and upwards in the
event of a rear-end collision of a certain
severity. This provides better head support.
If the NECK-PRO head restraints have been
triggered in an accident, reset the NECK-PRO
head restraints on the driver’s and front-
passenger seat (Y page 43). Otherwise, the
additional protection will not be available in
the event of another rear-end collision. You
can recognise if NECK-PRO head restraints
have been triggered by the fact that they have
moved forwards and can no longer be adjus-
ted.
Resetting triggered NECK-PRO head
restraints X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow ;as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeatt his procedure for the second
NECK-PRO head restraint. Mercedes-Ben
zrecommends that you have
the NECK-PRO head restraints checked at a
qualified specialist workshop after a rear-end
collision.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have diffi-
culty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop. Seat belts
Important safety notes G
WARNING
A seat belt which is not worn correctly, or
which has not been engaged in the seat belt
buckle correctly, cannot provide the intended
level of protection. Under certain circumstan-
ces, this could cause severe or even fatal inju-
ries in the event of an accident.
Therefore, make sure that all occupants —in
particular, pregnan twomen —wear their seat
belts correctly at all times.
R The seat belt must fit snugly on your body
and must not be twisted.Therefore, avoid
wearing bulky clothing, e.g. a winter coat.
The shoulder section of the belt must be
routed across the centre of your shoulder
—onn o account across your neck or under
your arm —and pulled tight against your
uppe rbody. The lap belt must always pass
across your lap as low down as possible, i.e.
over your hip joints —not across your abdo-
men. If necessary, push the seat belt
slightly downwards and adjust it by pulling
it in the direction the seat belt retracts.
R Do not route the seat belt strap over sharp
or fragile objects. Please make sure that
such objects are not on or in your clothing,
e.g. spectacles, pens or keys etc. The seat
belt strap could become damaged and tear
during an accident and you or other vehicle
occupants could be injured. Occupant safety
43Safety
Z

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R
Only one person should use each seat belt
at any one time. Children must never travel
sitting on the lap of another occupant. The
child will not be secured in the event of an
accident, heavy braking or sudden change
of direction. This may result in the child or
other occupants being seriously or fatally
injured.
R Persons under 1.50 mtall cannot wear the
seat belts correctly. For this reason secure
persons less than 1.50 m tall in specially
designed, suitable restraint systems.
R Children unde r1.50 mtall and younger
than twelve years of age canno twear the
seat belts correctly. For this reason secure
them in special suitable child restraint sys-
tems installed on a suitable seat. Additional
information can be found in the Operating
Instructions in the chapter "Safety", "Chil-
dren in the Vehicle". Observe the installa-
tion instructions of the child restraint sys-
tem manufacturer.
R Do not secure an object with a seat belt if
the seat belt is also being used by one of
the vehicle's occupants. G
WARNING
The seat belt does not offer the intended level
of protection unless the backrest is almost
vertical. Under certain circumstances, this
could cause severe or even fatal injuries in the
event of an accident.
Before starting a journey, make sure that the
seat is properly adjusted and that the back-
rest is almost vertical. G
WARNING
Ad irty or damaged seat belt or one that has
been modified or subjected to a load in an
accident no longer offers the intended level of
protection. Under certain circumstances, this
could cause severe or even fatal injuries in the
event of an accident.
For this reason, chec kregularly that the seat
belts are not damaged or dirty. Always have damaged seat belts or seat belts
that have been subjected to a load in an acci-
dent replaced at a qualified specialist work-
shop.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat belts which have
been approved by Mercedes-Benz for your
vehicle.
Seat belts are the most effective means of
restraining the movement of vehicle occu-
pants in the event of an accident. This
reduces the risk of vehicle occupants coming
into contact with parts of the vehicle interior.
Fastening seat belts Three-point seat belt, front
X
Adjust the seat and move the backrest to
an almost vertical position (Y page 90).
X Pull the seat belt smoothly through belt
sash guide :.
X Without twisting it, guide the shoulder sec-
tion of the seat belt across the middle of
your shoulder and the lap section across
your hips.
X Engage belt tongue ;in buckle =. 44
Occupant safetySafety

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X
If necessary, adjustt he seat belt to the
appropriate height (Y page 46).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
Further information on releasing the seat
belts with release button ?(Ypage 46).
Three-point seat belt in the rear, centre :
Bracket for seat belt tongues
; Belt buckle for fixed belt tongue
= Release button for fixed belt tongue
? Fixed belt tongue
A Belt buckle for movable belt tongue
B Release button for movable belt tongue
C Movable belt tongue X
Pull both seat belt tongues ?and Cfrom
bracket :. X
Pull the seat belt smoothly from the inertia
reel.
X Engage fixed seat belt tongue ?in
buckle ;. Occupant safety
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X
Pull movable seat belt tongue Cand route
the seat belt across your body. Without
twisting it, guide the shoulder section of the
seat belt across the middle of your shoulder
and the lap section across your hips.
X Engage movable seat belt tongue Cin
buckle A.
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
Further information on releasing the seat
belts with release buttons Band
=(Y page 46).
Belt height adjustment You can adjust the belt height on the driver's
and front-passenger seat, as well as on the
outer rear seats. Adjust the height so that the upper part of the
seat belt is routed across the centre of your
shoulder.
X
To raise: slide the belt sash guide upwards.
The belt sash guide engages in various posi-
tions.
X To lower: draw belt sash guide
release :forwards and hold it.
X Slide the belt sash guide downwards.
X Let go of belt sash guide release :and
make sure that the belt sash guide has
engaged.
Releasing the seat belts !
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism .This could damage the door,
the door trim panel and the seat belt. Dam-
aged seat belts can no longer fulfil their
protective function and must be replaced.
Visit a qualified specialist workshop. X
Press release button ?of buckle =and
guide belt tongue ;back towards belt
sash guide :. 46
Occupant safetySafety

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Belt warning for the driver and front
passenger
The
7 seatbelt warning lamp in the instru-
ment cluster is a reminder for all occupants
to fasten their seat belts. It may light up con-
tinuously or flash. In addition, there may be a
warning tone.
The 7 seat belt warning lamp goes out and
the warning tone ceases when the driver and
the fron tpassenger have fastened their seat
belt.
For certain countries only: regardless of
whether the driver and th efront passenger
have fastened their seat belts, the 7seat
beltw arning lamp lights up for six seconds
after the engine is started. It then goes out if
the driver and the fron tpassenger have fas-
tened their seat belts.
i Further information about the 7seat
belt warning lamp (Y page 252).
Rear seat belt status indicator The rear-compartmen
tseat belt status indi-
cator tells you if the rear passengers have
their seat belts fastened.
The rear-compartment seat belt status indi-
cator indicates the rear seat on which the belt
is fastened. The üsymbol in the multi-
function display indicates afastened seat
belt .Ifaseat belt is not fastened or if a seat
is not occupied, the ýsymbol is displayed.
The rear-compartments eat belt status indi-
cator appears in the multifunction display for
around 30 seconds if:
R you drive off and reach a speed of approx-
imately 10 km/h.
R the rear passengers fasten or unfasten
their seat belts while the vehicle is in
motion.
R someone gets in or out of the vehicle and
the vehicle drives off again.
You can also cancel the rear seat belt status
indicator immediately (Y page 228).i
The status indicator for the rear-compart-
ment seat belts is only available for certain
countries.
Belt tensioners, belt force limiters G
WARNING
The belt tensioners in the rear only function if
the belt buckles can be pulled down unob-
structed. They must not be restricted in any
way. Therefore, do not grab the belt buckles
and do not place any objects under the belt
buckles. Otherwise, the tensioning of the belt
by the buckle is restricted or will not function,
and will not provide any additional protection. G
WARNING
If the seat belt tensioners have been trig-
gered, they provide no additional protection
in the event of another accident. Therefore,
have belt tensioners which have been trig-
gered replaced at a qualified specialist work-
shop.
Comply with safety regulations when dispos-
ing of belt tensioners. Any Mercedes-Benz
Service Centre can provide details of these
regulations.
! If the front-passenger seat is not occu-
pied, do not engage the seat belt tongue in
the buckle on the front-passenger seat.
Otherwise, the belt tensioner could be trig-
gered in the event of an accident.
X In order to ensure that the pyrotechnic seat
belt tensioners have not been triggered,
always have the seat belts checked after an
accident.
If the belt tensioners have been triggered,
they must be replaced.
The fron tseat belts and the outer seat belts
in the rear are equipped with belt tensioners
and belt force limiters.
The belt tensioners tighten the seat belts in
an accident, pulling them close against the
body. Occupant safety
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