MERCEDES-BENZ G55AMG 2005 W463 Owner's Manual
Page 201 of 416
201 Controls in detail
Useful features
Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover opens.
Press SOS button2 briefly.
The indicator lamp in SOS button2
flashes until the emergency call is con-
cluded.
Wait for a voice connection to the
Response Center.
Close the cover1 after the
emergency call is concluded.Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message CONNECTING CALL
will appear in the
multifunction display.
When the connection is established, the
message
CALL CONNECTED
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
Page 202 of 416
202 Controls in detailUseful featuressystem mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
appears in the multifunction display.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button¡
Located below the center armrest cover is
the Information button¡.
Press and hold the button (for longer
than two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
iThe indicator lamp in the Roadside
Assistance button• remains illumi-
nated in red for approx. ten seconds
during the system self-check after
switching on ignition (together with the
SOS button and the Information
button¡).
See system self-check (
page 199)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside
Assistance call (e.g. the relevant cellu-
lar phone network was not available).
The message
CALL FAILED
appears in
the multifunction display.
Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel.
Page 203 of 416
203 Controls in detail
Useful features
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Light
Truck Center or Mercedes-Benz USA prod-
ucts and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. ten seconds during the sys-
tem self-check after switching on igni-
tion (together with the SOS button and
the Roadside Assistance button•).
See system self-check (
page 199)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit an
Mercedes-Benz Light Truck Center and
have the system checked or contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
Page 204 of 416
204 Controls in detailUseful featuresUpgrade Signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside Assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer
Assistance Center representative, ex-
cept Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont on
the multifunction steering wheel.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. The display
in the instrument cluster is available for
use and spoken commands are only
available by pressing the RPT button on
the COMAND unit. A pop-up window
will appear in the COMAND display to
indicate that a Tele Aid call is in
progress.
Page 205 of 416
205 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and press
the tailgate lock for minimum of
20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist will at-
tempt to establish voice contact with
the vehicle occupants.
If the tailgate lock was pressed for
more than 20 seconds before door un-
lock authorization was received by the
Response Center, you must wait
15 minutes before pressing the tailgate
lock again.
Page 206 of 416
206 Controls in detailUseful featuresGarage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink® or some other systems.
You can program the signal transmitter
buttons.
Remote control integrated into the interior
rear view mirror1Indicator lamp
2 3 4Signal transmitter button
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate op-
erator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks safe-
ty stop and reverse features as required by
U.S. federal safety standards (this includes
any garage door opener model manufac-
tured before April 1, 1982). A garage door
that cannot detect an object - signaling the
door to stop and reverse - does not meet
current U.S. federal safety standards.
Page 207 of 416
207 Controls in detail
Useful features
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact an authorized
Mercedes-Benz Light Truck Center, or
call Mercedes-Benz Customer
Assistance Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iUSA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject
to the following two conditions:
(1) This device may not cause interfer-
ence, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
Page 208 of 416
208 Controls in detailUseful featuresProgramming or reprogramming the in-
tegrated remote control
Step 1:
Switch on the ignition (
page 35).
Step 2:
If you have previously programmed an
integrated signal transmitter button
and wish to retain its programming,
proceed to step 3. Otherwise, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when the indicator lamp1
begins to flash after approximately
20 seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory. If you later wish to program a
second and/or third hand-held trans-
mitter to the remaining two signal
transmitter buttons, do not repeat this
step and begin directly with step 3.Step 3:
Hold the end of the hand-held remote
control transmitter6 of the device
you wish to train approximately 2 to
5 in (5 to12 cm) away from the surface
of the integrated remote control locat-
ed on the interior rear view mirror,
keeping the indicator lamp1 in view.
Step 4:
Using both hands, simultaneously
press the hand-held transmitter
button5 and the desired integrated
signal transmitter button (2, 3
or4). Do not release the buttons until
completing step 5.
The indicator lamp1 on the integrat-
ed remote control will flash, first slowly
and then rapidly.Step 5:
When the indicator lamp1 flashes
rapidly, release both buttons.
Step 6:
Press and hold the just-trained inte-
grated signal transmitter button and
observe the indicator lamp1.
If the indicator lamp1 stays on con-
stantly, programming is complete and
your device should activate when the
integrated signal transmitter button is
pressed and released.iThe indicator lamp1 flashes the first
time the signal transmitter button is
programmed. If this button has already
been programmed, the indicator lamp
will only start flashing after 20 sec-
onds.
Page 209 of 416
209 Controls in detail
Useful features
Step 7:
To program the remaining two buttons,
repeat the steps above starting with
step 3.
Rolling code programming
To train a garage door opener (or other roll-
ing code devices) with the rolling code fea-
ture, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. (A second
person may make the following training
procedures quicker and easier.)
Step 8:
Locate “training” button on the garage
door opener motor head unit. Exact location and color of the button
may vary by garage door opener brand.
Depending on manufacturer, the “train-
ing” button may also be referred to as
“learn”or “smart” button. If there is dif-
ficulty locating the transmitting button,
refer to the garage door opener opera-
tor’s manual.
Step 9:
Press “training” button on the garage
door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the follow-
ing step.
Step 10:
Firmly press, hold for two seconds and
release the programmed integrated
signal transmitter button (2, 3
or4).
Step 11:
Press, hold for two seconds and re-
lease same button a second time to
complete the training process.Some garage door openers (or other rolling
code equipped devices) may require you to
perform this procedure a third time to
complete the training.
Step 12:
Confirm the garage door operation by
pressing the programmed integrated
signal transmitter button (2, 3
or4).
Step 13:
To program the remaining two buttons,
repeat the steps above starting with
step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the inte-
grated signal transmitter to pick up the sig-
nal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
iIf the indicator lamp1 blinks rapidly
for about two seconds and then turns
to a constant light, continue with pro-
gramming steps 8 through 12 as your
garage door opener may be equipped
with the “rolling code” feature.
Page 210 of 416
210 Controls in detailUseful featuresIf you live in Canada or if you are having dif-
ficulties programming a gate operator (re-
gardless of where you live) by using the
programming procedures, replace step 4
with the following:
Step 4:
Continue to press and hold the inte-
grated signal transmitter button (2,
3 or4) while you press and re-press
(“cycle”) your hand-held remote con-
trol transmitter6 every two seconds
until the frequency signal has bee-
learned. Upon successful training, the
indicator lamp1 will flash slowly and
then rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete. Operation of integrated remote control
Switch on the ignition (
page 35).
Select and press the appropriate inte-
grated signal transmitter button (2,
3 or4) to activate the remote con-
trolled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.
Erasing the integrated remote control
memory
Switch on the ignition (
page 35).
Simultaneously hold down the signal
transmitter buttons2 and 4, for ap-
proximately 20 seconds, until the indi-
cator lamp1 blinks rapidly. Do not
hold for longer than 30 seconds.
The codes of all three channels are
erased.Reprogramming a single integrated sig-
nal transmitter button
To program a device using a signal trans-
mitter button previously trained, follow
these steps:
Press and hold the desired signal trans-
mitter button (2, 3 or4). Do not re-
lease the button.
The indicator lamp will begin to flash af-
ter 20 seconds. Without releasing the
integrated signal transmitter button,
proceed with programming starting
with step 3.iIf you sell your vehicle, erase the codes
of all three channels.