MERCEDES-BENZ GLA 2023 Owner's Guide

Connecting and using another device with thediagnostics connection can have the following
eMects:
= Malfunctions in the vehicle system
= Permanent damage to vehicle components
Please refer to the warranty terms and conditions
for this matter.
Moreover, connecting equipment to the diagnos- tics connection can lead to emissions monitoring information being reset, for example. This maylead to the vehicle failing to meet the require-
ments of the next emissions inspection during the
main inspection.
QualiNed specialist workshop
An authorized Mercedes-Benz Service Center is a qualiNed specialist workshop. It has the necessary
special skills, tools and qualiNcations to correctly
carry out the work required on your vehicle. This particularly applies to safety-relevant work.
For the following, always have your vehicle
checked at an authorized Mercedes-Benz Service
Center:
= Safety-relevant work
= Service and maintenance work
= Repair work
= ModiNcations as well as installations and con-
versions
= Work on electronic components
Mercedes!

USACanada
Utility vehicles have a signiNcantly higher rollover
rate than other types of vehicles.
If this type of vehicle is not driven safely, an acci- dent can occur, the vehicle can roll over andoccupants can suMer serious or even fatal inju-
ries.
In a rollover crash, an unbelted person is signiN-
cantly more likely to die than a person wearing a
seat belt.
You and all vehicle occupants should always wear your seat belts.
Notes for persons with electronic medical aids
Mercedes-Benz AG cannot, despite carefully
developing vehicle systems, completely rule out the interaction of vehicle systems with electronicmedical aids such as cardiac pacemakers.
In addition, there are components installed in the
vehicle that, regardless of the operating status of
the vehicle, can generate magnetic Nelds on a par
with permanent magnets. These Nelds can be
found, for example, in the area around the multi- media and sound system or also in the area of theseats, depending on the vehicle equipment.
For this reason, the following can occur in isolated
cases, depending on the aids used:
= Medical aids malfunctioning
= Adverse health eMects
Observe the notes and warnings of the manufac- turer of the medical aids; if in doubt, contact the device manufacturer and/or your doctor. If there is continuing uncertainty concerning the possibil-ity of medical aids malfunctioning, Mercedes-Benz AG recommends using only few electrical
vehicle systems and/or maintaining a distance
from the components.
Only have repairs and maintenance work in the
area of the following components carried out at a
qualiNed specialist workshop:
= Vehicle components carrying live voltage
= Transmission antenna
= Multimedia system and sound system
If you have any queries or suggestions, consult a
qualiNed specialist workshop.30General notes

Problems with your vehicle
If you should experience a problem with your vehi- cle, particularly one that you believe may aMect its
safe operation, we urge you to contact an author- ized Mercedes-Benz Center immediately to have
the problem diagnosed and rectiNed. If the prob-
lem is not resolved to your satisfaction, please
discuss the problem again with an authorized
Mercedes-Benz Center or, if necessary, contact us at one of the following addresses:
In the USA:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9Reporting safety defects
USA only:
The following text is published as required of man-
ufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the !

=English: https://www.tc.gc.ca/recalls
= French: https://www.tc.gc.ca/rappels
Limited Warranty
*NOTE Damage to the vehicle arising from
violation of these operating instructions.
Damage to the vehicle can arise from violation
of these operating instructions.
This damage is not covered either by the
Mercedes-Benz implied warranty or by the New!

Legal requirements regarding the disclosure of
data
If legally required to do so, manufacturers are, in
individual cases, legally obliged to provide govern-
mental entities, upon request and to the extent required, data stored by the manufacturer. For
example, this may be the case during the investi- gation of a criminal oMense.
Governmental entities are themselves, in individ- ual cases and within the applicable legal frame- work, authorized to read out data from the vehi-cle. In the case of an accident, information thatcan help with an investigation can, therefore, be
taken from the air bag control unit, for example.
Operational data in the vehicle
This is data regarding the operation of the vehicle, which have been processed by control units.
This includes the following data, for example:
= vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revolutions or the fastened
seat belts display
= ambient conditions, such as temperature, rain
sensor or distance sensorGenerally, the use of these data is temporary;
they will not be stored beyond the period of oper-
ation and will only be processed within the vehicle
itself. Control units osen contain data memories
for vehicle keys, for example. Their use permits
the temporary or permanent documentation of
technical information about the vehicle\bs operat-
ing state, component loads, maintenance require-
ments and technical events or malfunctions.
Depending on the vehicle equipment, the follow- ing data are stored:
= operating status of system components, such
as Nll levels, tire pressure or battery status
= malfunctions or faults in important system
components, such as lights or brakes
= system reactions in special driving situations,
such as air bag deployment or the intervention of stability control systems
= information on events leading to vehicle dam-
age
In certain cases, it may be required to store data
that would have otherwise been used only tempo-
rarily. This may be the case if the vehicle has detected a malfunction, for example.If you use services, such as repair services and
maintenance work, stored operational data as well as the vehicle identiNcation number can be
read out and used. They can be read out by
service network employees, such as workshops and manufacturers or third parties, such as break-down services. The same is true in the case ofwarranty claims and quality assurance measures.
In general, the readout is performed via the legally
prescribed port for the diagnostics connection in
the vehicle. The operational data that are read out
document technical states of the vehicle or of individual components and assist in the diagnosis
of malfunctions, compliance with warranty obliga-
tions and quality improvement. To that end, these data, in particular information about component
loads, technical events, malfunctions and other faults may be transmitted along with the vehicleidentiNcation number to the manufacturer. Fur-
thermore, the manufacturer is subject to product liability. For this reason the manufacturer alsouses operational data from the vehicle, for exam-
ple, for recalls. These data can also be used to
examine the customer\bs warranty and guarantee
claims.General notes33

Malfunction memories in the vehicle can be reset
by a service outlet or at your request as part of
repair or maintenance work.
Convenience and infotainment functions
You can store convenience settings and individual
settings in the vehicle and change or reset them
at any time.
Depending on the vehicle equipment, this includes the following settings, for example:
= seat and steering wheel positions
= suspension and climate control settings
= individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle infotainment functions
yourself.
Depending on the vehicle equipment, this
includes the following data, for example:
= multimedia data, such as music, Nlms or pho-
tos for playback in an integrated multimedia
system= address book data for use in connection with
an integrated hands-free system or an integra-
ted navigation system
= entered navigation destinations
= data about the use of Internet services
These data for convenience and infotainment
functions may be saved locally in the vehicle or
they may be located on a device which you have
connected to the vehicle, such as a smartphone,
USB Oash drive or MP3 player. If you have entered
these data yourself, you can delete them at any
time.
This data is transmitted from the vehicle to third
parties only at your request. This applies, in par-
ticular, when you use online services in accord- ance with the settings that you have selected.
Smartphone integration (e.g. Android Auto or
Apple CarPlay n
)
If your vehicle is accordingly equipped, you can
connect your smartphone or another mobile end
device to the vehicle. You can then control them by means of the control elements integrated in
the vehicle. Images and audio from the smart-phone can be output via the multimedia system. Certain information is simultaneously transferred
to your smartphone. Depending on the type and integration, this includes position data, day/night
mode and other general vehicle statuses. For more information please consult the Operator\bsManual of the vehicle/infotainment system.
This integration allows the use of selected smart-
phone apps, such as navigation or music player apps. There is no further interaction between the
smartphone and the vehicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is determined by the pro-
vider of the app being used. Which settings you
can make, if any, depends on the speciNc app and
the operating system of your smartphone.
Online services
Wireless network connection
If your vehicle has a wireless network connection,
it enables data to be exchanged between your vehicle and additional systems. The wireless net-
work connection is made possible by the vehicle\bs
own transmitter and receiver or by a mobile end
34General notes

device that you have brought into the vehicle, for
example, a smartphone. Online functions can be
used via the wireless network connection. This
includes online services and applications/apps
provided to you by the manufacturer or by other
providers.
Manufacturer\bs services
Regarding the manufacturer\bs online services, the
individual functions are described by the manu- facturer in a suitable place, for example, in the
Operator\bs Manual or on the manufacturer\bs web-
site, where the relevant data protection informa-
tion is also given. Personal data may be used for the provision of online services. Data is
exchanged via a secure connection, such as the manufacturer\bs designated IT systems. Any per-
sonal data which is collected, processed and used, other than for the provision of services, isdone so exclusively on the basis of legal permis-
sion. This is the case, for example, for a legally prescribed emergency call system, a contractual
agreement or when consent has been given.
You can have services and functions, some of
which are subject to a fee, activated or deactiva-ted. This excludes legally prescribed functions and
services, such as an emergency call system.
Third-party services
If you use online services from other providers (third parties), these services are the responsibil-
ity of the provider in question and subject to that provider\bs data protection conditions and terms ofuse. As a general rule, the manufacturer has no
inOuence on the content exchanged.
For this reason, when services are provided by
third parties, please ask the service provider in question for information about the type, extent
and purpose of the collection and use of personal
data.
Data protection rights
Depending on your country or the equipment and
range of functions of your vehicle as well as the services you use and the services on oMer, you
are entitled to diMerent data protection rights.
Further information on data protection and your
data protection rights can either be found on the
manufacturer\bs website or you will receive this information as part of the various services and
service oMers. There you will also Nnd the contact
information for the manufacturer and its data pro-
tection oPcers.
At a workshop, for example, with the support of a specialist and possibly for a fee, you can have data read out which is stored only locally in the
vehicle.
MBUX multimedia system/Mercedes me connect
If the vehicle is equipped with the MBUX multime-
dia system or Mercedes me connect, additional
data about the vehicle\bs operation, the use of the vehicle in certain situations, and the location of
the vehicle may be compiled by the MBUX multi- media system or Mercedes me connect.
For additional information, please refer to the "MBUX multimedia system" section and/or theMercedes me connect Terms and Conditions.
Event data recorder
USA only:
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
General notes35

record, in certain crash or near crash-like situa-tions, such as an air bag deployment or hitting aroad obstacle, data that will assist in understand-
ing how a vehicle!

Registered trademarks
=Bluetooth n
is a registered trademark of Blue-
tooth SIG, Inc.
= DTS!

Brief overview of the most important points
Basic information
Make sure that the following prerequisites in par-
ticular have been met so that the components of the restraint system are able to provide the inten-ded level of protection:
= Sit correctly (  page 39).
= Fasten the seat belt correctly (  page 40).
- Function of the seat belt warning lamp