warning MERCEDES-BENZ GLC 2017 Owners Manual

X
Before cleaning the display, make sure that it
is switched off and has cooled down. X
Clean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner. X
Dry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
G WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Never attach the following to plastic surfa-
ces: R
stickers R
films R
perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces. X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth. X
Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes or waxes. There is otherwise a risk of damag-
ing the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are
unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center. X
Wipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. a microfiber cloth. X
Trim elements with piano black finish:
wipe with a soft, damp cotton cloth. Use clean
water. X
Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
! Do not use a microfiber cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used often, these can damage
the cover.
Note that regular care is essential to ensure that
the appearance and comfort of the covers is
retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions: R
Clean genuine leather covers carefully with
a damp cloth and then wipe the covers
down with a dry cloth. R
Make sure that the leather does not
become soaked. It may otherwise become
rough and cracked. R
Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example: Care 317
Maintenance and care Z

R
differences in the texture R
marks caused by growth and injury R
slight nuances of color
These are characteristics of leather and not
material defects.
Seat covers of other materials
! Observe the following when cleaning: R
clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). R
clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there. R
clean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts
G WARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of
an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡( 80 †)
or in direct sunlight. X
Use clean, lukewarm water and soap solution.
Cleaning the headliner and carpets X
Headliner: if it is very dirty, use a soft brush or
dry shampoo. X
Carpets: use the carpet and textile cleaning
agents recommended and approved by
Mercedes-Benz.318
Care
Maintenance and care

Flat tire
Preparing the vehicle Your vehicl e may be equipped with:R
MOExtended tires (tires wit h run-flat proper -
ties) ( Y
page 321)
Vehicl e preparation is no t necessar y on vehi-
cle s wit h MOExtended tiresR
a TIREFI T kit ( Y
page 320)
Vehicles equipped wit h MOExtended tires are
no t equipped wit h a TIREFI T kit at th e factory. It
is therefor e recommended that you additionally
equip your vehicl e wit h a TIREFI T kit if you moun t
tires that do no t feature run-flat properties, e.g.
winte r tires . A TIREFI T kit may be obtained from
a qualified specialist workshop.
Information on changing and mounting wheels
( Y
page 357). X
Stop th e vehicl e on solid, non-slippery and
leve l ground , as far away as possible from
traffic. X
Switc h on th e hazard warning lamps.X
Secur e th e vehicl e against rollin g away
( Y
page 154). X
If possible , brin g th e fron t wheels int o th e
straight-ahead position .X
Switc h off th e engine.X
Remove th e SmartKey from th e ignition lock.
or, in vehicles wit h KEYLESS-GO start-function
or KEYLESS ‑ GOX
Open th e driver' s door .
The vehicl e electronics are no w in position

If your clothes are soiled with tire sealant, have
them cleaned with perchloroethylene at a dry
cleaner as soon as possible.
Tire pressure not reached If a tire pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after ten minutes: X
Switch off the tire inflation compressor. X
Unscrew the filler hose from the valve of the
faulty tire.
Tire sealant may escape when the filler hose is
unscrewed. X
Very slowly drive forwards or reverse approx-
imately 30 ft (10 m). X
Pump up the tire again.
After a maximum of ten minutes, the tire pres-
sure must be at least 200 kPa (2.0 bar/
29 psi).
G WARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tire pressure reached
G WARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum permissible speed for a tire
sealed with tire sealant is 50 mph (80 km/h).
The upper part of the TIREFIT sticker must be
affixed to the instrument cluster in the driver's
field of vision. If a tire pressure of 200 kPa (2.0 bar/29 psi) has
been attained after ten minutes: X
Switch off the tire inflation compressor. X
Unscrew the filler hose from the valve of the
faulty tire.
Tire sealant may escape when the filler hose is
unscrewed. X
Stow the tire sealant bottle and the tire infla-
tion compressor. X
Pull away immediately .X
Stop after driving for approximately ten
minutes and check the tire pressure with the
tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
G WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
In cases such as the one mentioned above, con-
tact an authorized Mercedes-Benz Center. Or
call 1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada). X
Correct the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Information placard on the B-pillar on
the driver's side or the tire pressure table in
the fuel filler flap for values. X
To increase the tire pressure: switch on the
tire inflation compressor.324
Flat tire
Breakdown assistance

X
To reduce the tire pressure: depress pres-
sure release button C next to pressure
gauge D .X
When the tire pressure is correct, unscrew the
filler hose from the valve of the sealed tire.
Tire sealant may escape when the filler hose is
unscrewed. X
Screw the valve cap onto the tire valve of the
sealed tire. X
Pull the tire sealant bottle out of the tire infla-
tion compressor.
The filler hose remains attached to the tire
sealant bottle. X
Drive to the nearest qualified specialist work-
shop and have the tire changed there. X
Have the tire sealant bottle replaced as soon
as possible at a qualified specialist workshop. X
Have the tire sealant bottle replaced every
four years at a qualified specialist workshop.
Battery (vehicle)
12 V battery – important safety notes Special tools and expert knowledge are required
when working on the battery, e.g. removal and
installation. You should therefore have all work
involving the battery carried out at a qualified
specialist workshop.
G WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example: R
when braking R
in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
For further information about ABS and ESP ®
,
see ( Y
page 65) and ( Y
page 70).
All vehicles except vehicles with a lithium-
ion battery:
G WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-start-
ing.
Always make sure that neither you nor the bat-
tery is electrostatically charged. A build-up of
electrostatic charge can be caused, for exam-
ple: R
by wearing clothing made from synthetic
fibers R
due to friction between clothing and seats R
if you push or pull the battery across the car-
pet or other synthetic materials R
if you rub the battery with a cloth
G WARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts. R
Never place metal objects or tools on a bat-
tery. R
It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery. R
When jump-starting, make sure that the
battery poles with identical polarity are
connected.Battery (vehicle) 325
Breakdo wn assis tance Z

R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables. R
Never connect or disconnect the battery
terminals while the engine is running.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
All vehicles:
H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
! Always have work on batteries carried out at
a qualified specialist workshop. Should it, in exceptional circumstances, be
absolutely necessary to disconnect the 12-
volt battery yourself, please observe the fol-
lowing: R
Secure the vehicle to prevent it from rolling
away. R
Switch off the ignition. R
Disconnect the negative terminal first and
then the positive terminal.
The transmission is locked in position ]
after disconnecting the battery.
After the work has been done, install the bat-
tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Electrolyte or battery acid is corro-
sive. Avoid contact with skin, eyes or
clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Immediately rinse electrolyte or acid
splashes off with clean water. Con-
tact a physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.326
Battery (vehicle)
Breakdown assistance

In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus
conserving battery power.
Charging the 12 V battery Vehicles with a lithium-ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.4 V.
All vehicles except vehicles with a lithium-
ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.8 V.
G WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion. G WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles:
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y
page 328).X
Open the hood. X
Connect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure ( Y
page 328).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
All vehicles except vehicles with a lithium-
ion battery: if the warning and indicator lamps
on the instrument cluster do not light up at low
temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may
neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery
may be shorter. The starting characteristics can
be impaired, particularly at low temperatures.
Have the thawed-out battery checked at a quali-
fied specialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which has
been removed using a battery charger. Allow the
battery to warm up gently first, if necessary.
Otherwise, the service life can be shortened and
the starting characteristics impaired, especially
at low temperatures.Battery (vehicle) 327
Breakdown assistance Z

Jump-starting For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
G WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
G WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts. R
Never place metal objects or tools on a battery. R
It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery. R
When jump-starting, make sure that the battery poles with identical polarity are connected. R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables. R
Never connect or disconnect the battery terminals while the engine is running.
G WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are
low, it is probably because the discharged battery has frozen. In this case, you may neither charge
the battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. The
starting characteristics can be impaired, particularly at low temperatures. Have the thawed-out
battery checked at a qualified specialist workshop.
All vehicles:
! Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts. Otherwise, the
catalytic converter could be damaged by non-combusted fuel.328
Jump-starting
Breakdown assistance

! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to position
\\ and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
] , which could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
\\ when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
\\ , have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position H in
the ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position \\
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 84). You could other-
wise be locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye
G WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
Mercedes-AMG vehicles
All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers C .Towing and tow-starting 331
Breakdown assistance Z

X
Remove th e towin g eye from th e retainer
( Y
page 320).X
Mercedes-AM G vehicles: use a suitable
object, e.g. a screwdriver, to pry off cover C
on th e fron t bumper from underneath. Tak e
th e cover from th e opening , but do no t
remove it .
Press th e mar k on cover C on th e rear
bumper inward and remove .X
All other vehicles: press th e mar k on
cover C inward and remove .X
Screw in th e towin g eye clockwise as far as it
will go and tighten it .
Vehicles wit h a trailer to w hitch do no t hav e a
bracke t for th e screw-in towin g eye at th e back.
Connect th e towbar to th e trailer to w hitch
( Y
page 204).
Removing the towing eye X
Unscrew and remove th e towin g eye.X
Attac h cover C to th e bumper and press until
it engages.
Towing a vehicle with both axles on
the ground The automatic transmission automatically shifts
to position ] when you open th e driver' s or
front-passenger door or when you remove th e
SmartKey from th e ignition lock. It is essential to
observ e th e followin g steps to ensur e that th e
automatic transmission remain s in position \\
during towing. X
Mak e sur e that th e vehicl e is stationary.X
Turn th e SmartKey to position H in th e igni-
tion lock. X
Depress and hold th e brak e pedal .X
Shift th e automatic transmission to position
\\ .X
Leav e th e SmartKey in position H in th e igni-
tion lock. X
Releas e th e brak e pedal .X
Releas e th e electric parking brake.X
Switc h on th e hazard warning lamp s
( Y
page 113).
In order to signal a chang e of direction when
towin g th e vehicl e wit h th e hazard warning
lamp s switched on , use th e combination switch
as usual. In this case, only th e indicator lamp s for th e direction of travel flash. Afte r resetting
th e combination switch , th e hazard warning
lamp start s flashin g again .
Transporting the vehicle
General notes
! When th e vehicl e is loade d for transport, th e
fron t and rear axles mus t be stationary and on
th e sam e transportation vehicle. Positioning
ove r th e connection poin t of th e transpor t
vehicl e is no t permitted. The driv e train may
otherwise be damaged.
! You may only secure th e vehicl e by th e
wheels, no t by part s of th e vehicl e suc h as
axl e or steering components. Otherwise, th e
vehicl e could be damaged.
The towin g eye or trailer to w hitch can be used
to pull th e vehicl e onto a trailer or transporte r if
you wish to transpor t it .X
Turn th e SmartKey to position H in th e igni-
tion lock. X
Shift th e automatic transmission to position
\\ .
As soon as th e vehicle ha s been loaded:X
Preven t th e vehicl e from rollin g away by
applyin g th e electric parking brake. X
Shift th e automatic transmission to position
] . X
Turn th e SmartKey to position