service interval MERCEDES-BENZ GLC 2017 Owners Manual

Page 7 of 374

Airbag
Warning lamp ................................ .2 62
Alarm
ATA (Anti-Theft Alarm system) ......... 76
Switching off (ATA) .......................... 76
Switching the function on/off
(ATA) ................................................ 76
Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Performance Seat .......................... 102
AMG menu (on-board computer) ..... 224
Anti-lock braking system
see ABS (Anti-lock Braking System)
Armrest
Stowage compartment .................. 279
Ashtray ............................................... 292
Assistance display (on-board com-
puter) ................................................. .2 19
Assistance menu (on-board com-
puter) ................................................. .2 20
ASSYST PLUS
Displaying a service message ....... .3 10
Driving abroad ............................... 311
Hiding a service message .............. 310
Resetting the service interval dis-
play ................................................ 311
Service message ............................ 310
Special service requirements ......... 311
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 76
Function .......................................... .7 6
Switching off the alarm .................... 76
ATTENTION ASSIST
Activating/deactivating ................. 221
Display message ............................ 244
Displaying level .............................. 192
Function/notes ............................. 191
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 239
see Lights
Automatic car wash (care) ............... 311 Automatic engine start (ECO start/
stop function) .................................... 137
Automatic engine switch-off (ECO
start/stop function) .......................... 136
Automatic headlamp mode .............. 111
Automatic transmission
Accel erato r pedal position ............. 143
C
hanging gear ............................... 143
DIRECT SELECT lever ..................... 141
Display message ............................ 252
Double-clutch function .................. 143
Drive program ................................ 144
Drive program display .................... 142
Driving tips .................................... 143
DYNAMIC SELECT switch .............. 139
Emergency running mode .............. 148
Engaging drive position .................. 142
Engaging neutral ............................ 142
Engaging park position automati-
cally ............................................... 141
Engaging reverse gear ................... 142
Engaging the park position ............ 141
Gearshift recommendation ............ 147
Gliding mode ................................. 144
Kickdown ....................................... 144
Manual shifting .............................. 145
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 224
Overview ........................................ 141
Permanent setting ......................... 146
Problem (malfunction) ................... 148
Pulling away ................................... 135
Starting the engine ........................ 134
Steering wheel paddle shifters ...... 145
Trailer towing ................................. 144
Transmission position display
(DIRECT SELECT lever) ................... 142
Transmission positions .................. 143
Automatic transmission emer-
gency mode ....................................... 148
Axle load, permissible (trailer tow-
ing) ...................................................... 371
B
Back button ....................................... 269
Backup lamp
Display message ............................ 239 Index 5

Page 29 of 374

Protecting the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to

Page 159 of 374

Emergency braking The vehicle can also be braked during an emer-
gency by using the electric parking brake. X
While driving, push handle C of the electric
parking brake ( Y
page 156).
The vehicle is braked as long as you keep
handle C of the electric parking brake
depressed. The longer electric parking brake
handle C is depressed, the greater the brak-
ing force.
During braking: R
a warning tone sounds R
the Please Release Parking Brake mes-
sage appears R
the red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use. X
Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General driving tips
Important safety notes
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m) per sec-
ond.
Drive sensibly – save fuel Observe the following tips to save fuel: X
The tires should always be inflated to the rec-
ommended tire pressure. X
Remove unnecessary loads. X
Remove roof racks when they are not needed. X
Warm up the engine at low engine speeds. X
Avoid frequent acceleration or braking. X
Have all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in
cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
G WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can Driving tips 157
Driving and parking Z

Page 160 of 374

affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with the
manufacturer's specifications. Always have
work on the engine carried out at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. In particular, work
relevant to safety or on safety-related systems
must be carried out at a qualified specialist
workshop.
The engine settings must not be changed under
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the Mercedes-
Benz service requirements. Details can be found
in the Maintenance Booklet.
ECO display The ECO display shows you how economical
your driving style is. The ECO display assists you
in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Your driving style can significantly influ-
ence the vehicle's consumption. C
Acceleration D
Coasting

Page 312 of 374

Adding washer fluid to the windshield
washer system
G WARNIN G
Windshield washer concentrate could ignit e if
it comes int o contact wit h hot engin e compo -
nent s or th e exhaust system. There is a ris k of
fir e and injury.
Mak e sur e that no windshield washer con-
centrat e is spilled next to th e filler neck .
Example: addin g liquid to th e windshield
washer system X
To open : pull cap C upwards by th e tab and
open .X
Ad d th e premixed washer fluid .X
To close: press cap C onto th e filler neck
until it engages.
If th e washer fluid level drops belo w th e recom-
mended minimum fluid level of 1. 1 US qt (1. 0 l),
a message appear s in th e multifunction display
prompting you to add washer fluid ( Y
page 254).
Further information on washer fluid
( Y
page 369).
ASSYST PLUS
Service message The ASSYS T PLU S servic e interval display
inform s you of th e next servic e due date.
Information on th e typ e of servic e and servic e
intervals (see th e separat e Maintenance Book -
let).
Further information can be obtained at a quali-
fie d specialis t workshop , e.g. an authorize d
Mercedes-Benz Center, or at
http://www.mbusa.co m (US A only). i The ASSYS T PLU S servic e interval display
does no t sho w any information on th e engin e
oil level. Observ e th e note s on th e engin e oil
level ( Y
page 307).
The multifunction display shows a servic e mes -
sage for several seconds, for example: R
Servic e A in XX Day sR
Servic e A Due R
Servic e A Overdu e by XX Day s
Dependin g on th e operating condition s of th e
vehicle, th e remaining time or distanc e until th e
next servic e due dat e is displayed.
The lette r A or B , possibl y in connection wit h a
number or another letter, indicates th e typ e of
service. A stand s for a minor servic e and B for a
major service.
You can obtain further information from an
authorize d Mercedes-Benz Center.
The ASSYS T PLU S servic e interval display does
no t tak e int o accoun t any periods of time during
whic h th e battery is disconnected.
Maintainin g th e time-dependen t servic e sched-
ule: X
Not e down th e servic e due dat e displayed in
th e multifunction display before disconnect -
ing th e battery.
or X
Afte r reconnecting th e battery, subtrac t th e
battery disconnection periods from th e ser -
vic e dat e shown on th e display.
Hiding a service message X
Press th e v or 8 butto n on th e steering
wheel.
Displaying service messages X
Switc h on th e ignition .X
Use

Page 313 of 374

Information about Service
Resetting the ASSYST PLUS service
interval display
! If th e ASSYS T PLU S servic e interval display
has been inadvertentl y reset , this setting can
be correcte d at a qualified specialist work-
shop.
Hav e servic e wor k carried out as describe d in
th e Maintenance Booklet . This may otherwise
lead to increased wear and damag e to th e
major assemblies or th e vehicle.
A qualified specialist workshop, e.g. an author-
ize d Mercedes-Ben z Center, will reset th e
ASSYS T PLU S servic e interval display after th e
servic e wor k has been carried out . You can also
obtain further information on maintenance
work, for example.
Special service requirements The specifie d maintenance interval takes only
th e normal operation of th e vehicl e int o
account. Under arduous operating condition s or
increased load on th e vehicle, maintenance
wor k must be carried out mor e frequently, for
example: R
Regular cit y driving wit h frequen t intermedi-
ate stops R
If th e vehicl e is primarily used to travel short
distances R
Use in mountainous terrain or on poor road
surfaces R
if th e engin e is often lef t idlin g for lon g periods
Under these or similar conditions, have, for
example, th e air filter, engin e oil and oil filter
replace d or changed mor e frequently. Under
arduous operating conditions, th e tires must be
checke d mor e often . Further information can be
obtained at a qualified specialist workshop, e.g.
an authorize d Mercedes-Ben z Center.
Driving abroad
An extensive Mercedes-Ben z Service network is
also available in other countries . You can obtain
further information from any authorize d
Mercedes-Ben z Center. Care
General notes
! Fo r cleaning your vehicle, do no t use any of
th e following: R
dry, roug h or har d cloth sR
abrasive cleaning agents R
solvents R
cleaning agents containing solvents
Do no t scrub.
Do no t touch th e surfaces or protective film s
wit h har d objects , e.g. a rin g or ice scraper.
You could otherwise scratch or damag e th e
surfaces and protective film .
! Do no t park your vehicl e for a lon g period of
time directly after cleaning , particularly after
cleaning th e whee l rim wit h whee l cleaner.
Whee l cleane r can lead to th e increased cor-
rosion of th e brak e disc s and pads. Therefore,
driv e for a few minute s after cleaning . By
heating up th e brakes, th e brak e disc s and
pads dry. The vehicl e can then be parked for a
lon g period of time.
H Environmental not e
Dispose of empty packaging and cleaning
cloth s in an environmentally responsible man -
ner.
Regular car e of your vehicl e is a condition for
retaining th e qualit y in th e lon g term .
Use car e products and cleaning agents recom-
mended and approve d by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
G WARNIN G
Braking efficiency is reduce d after washing
th e vehicle. Ther e is a ris k of an accident.
Afte r th e vehicl e has been washed, brak e
carefully while payin g attention to th e traffic
condition s until full braking power is restored .
! When DISTRONI C PLU S or th e HOLD func-
tion is activated, th e vehicl e brakes automat -
ically in certain situations. Care 311
Maintenance and care Z

Page 328 of 374

R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables. R
Never connect or disconnect the battery
terminals while the engine is running.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
All vehicles:
H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
! Always have work on batteries carried out at
a qualified specialist workshop. Should it, in exceptional circumstances, be
absolutely necessary to disconnect the 12-
volt battery yourself, please observe the fol-
lowing: R
Secure the vehicle to prevent it from rolling
away. R
Switch off the ignition. R
Disconnect the negative terminal first and
then the positive terminal.
The transmission is locked in position ]
after disconnecting the battery.
After the work has been done, install the bat-
tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Electrolyte or battery acid is corro-
sive. Avoid contact with skin, eyes or
clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Immediately rinse electrolyte or acid
splashes off with clean water. Con-
tact a physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.326
Battery (vehicle)
Breakdown assistance

Page 369 of 374

You will usually find information about the fuel
quality on the pump. If you cannot find the label
on the fuel pump, ask the gas station staff.
Information on refueling ( Y
page 149).
Low outside temperatures
i Diesel fuel with improved cold flow proper-
ties is available during the winter months.
Further information about fuel properties can
be obtained from oil companies, e.g. at gas
stations.
DEF
Important safety notes Comply with the important safety notes for ser-
vice products when handling DEF ( Y
page 364).
DEF is a water-soluble fluid for the exhaust gas
aftertreatment of diesel engines. It is: R
not poisonous R
colorless and odorless R
not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and
throat. Coughing and watering of the eyes are
possible.
Do not inhale ammonia vapors. Fill the DEF tank
only in well-ventilated areas.
Low outside temperatures DEF freezes at a temperature of approximately
-11 †. The vehicle is delivered from the factory
equipped with a DEF preheating system. Winter
operation can thus be guaranteed even at tem-
peratures below -11 †.
Additives
! Only use DEF in accordance with ISO
22241. Do not use additives with DEF and do
not dilute DEF with water. This may destroy
the BlueTEC exhaust gas aftertreatment sys-
tem. Purity
! Impurities in DEF (e.g. due to other service
products, cleaning agents or dust) lead to: R
increased emission values R
damage to the catalytic converter R
engine damage R
malfunctions in the BlueTEC exhaust gas
aftertreatment system
Assuring the purity of DEF is particularly impor-
tant with respect to avoiding malfunctions in the
BlueTEC exhaust gas aftertreatment system.
If DEF is pumped out of the DEF tank, e.g. during
repair work, it must not be returned to the tank.
The purity of the fluid can no longer be guaran-
teed.
Filling capacities Model Total capacity
All models
29.1 US qt
(27.5 l)
Engine oil
General notes
! Do not use engine oil or an oil filter with
specifications deviating from those expressly
required for the prescribed service intervals.
Do not change the engine oil or oil filter in
order to set replacement intervals longer than
those prescribed. This could otherwise cause
damage to the engine or exhaust gas after-
treatment.
Follow the instructions on the service interval
display for changing the engine oil. This couldService products and filling capacities 367
Technical data Z

Page 370 of 374

otherwise cause damage to the engine or
exhaust gas aftertreatment.
When handling engine oil, observe the important
safety notes on service products ( Y
page 364).
The engine oils are matched to the performance
of Mercedes-Benz engines and service intervals.
You should therefore only use engine oils and oil
filters that are approved for vehicles with main-
tenance systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center.
Or visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle.
Gasoline engines MB-Freigabe or
MB-Approval
All models
229.5, 229.6
Diesel engines MB-Freigabe or
MB-Approval
All models
228.51, 229.31,
229.51, 229.52
i MB approval is indicated on the oil contain-
ers.
Filling capacities The following values refer to an oil change
including the oil filter.
Model Capacity
GLC 300 d 4MATIC
6.3 US qt (6.0 l)
Al l ot her models
6.9 US qt (6.5 l)
Ad ditives
! Do not use any additives in the engine oil.
This could damage the engine.
Brake fluid
G WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
When handling brake fluid, observe the impor-
tant safety notes on service products
( Y
page 364).
The brake fluid change intervals can be found in
the Maintenance Booklet.
Only use brake fluid approved by Mercedes-
Benz in accordance with MB-Freigabe or MB-
Approval 331.0.
Information about approved brake fluid can be
obtained at any qualified specialist workshop or
on the Internet at
http://bevo.mercedes-benz.co m.
i Have the brake fluid regularly replaced at a
qualified specialist workshop in accordance
with the replacement intervals and the
replacement confirmed in the Maintenance
Booklet.
Coolant
Important safety notes
G WARNING
If antifreeze comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you add anti-
freeze. Make sure that antifreeze is not spilled
next to the filler neck. Thoroughly clean the
antifreeze from components before starting
the engine.
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
Further information on coolants can be found
in the Mercedes-Benz Specifications for Ser-
vice Products, MB BeVo 310.1, e.g. on the
Internet at http://bevo.mercedes-benz.com.
Or contact a qualified specialist workshop.
! Always use a suitable coolant mixture, even
in countries where high temperatures prevail.368
Service products and filling capacities
Technical data

Page 371 of 374

Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
i Have the coolant regularly replaced at a
qualified specialist workshop and the replace-
ment confirmed in the Maintenance Booklet.
Comply with the important safety notes for ser-
vice products when handling coolant
( Y
page 364).
The coolant is a mixture of water and anti-
freeze/corrosion inhibitor. It performs the fol-
lowing tasks: R
Anti-corrosion protection R
Antifreeze protection R
Raising the boiling point
If the coolant has antifreeze protection down to
-35 ‡ (-37 †), the boiling point of the coolant
during operation is approximately 266 ‡
(130 †).
The antifreeze concentrate/corrosion inhibitor
concentration in the engine cooling system
should: R
be at least 50%. This will protect the engine
cooling system against freezing down to
approximately -35 ‡ (-37 †). R
not exceed 55% (antifreeze protection down
to -49 ‡[ -45 †]) . Otherwise , hea t will no t be
dissipated as effectively.
Mercedes-Ben z recommends an antifreeze/
corrosion inhibitor concentrat e in accordance
wit h MB Specification s fo r Servic e Products
310.1.
i Whe n th e vehicle is first delivered, it is filled
wit h a coolan t mixture that ensures adequat e
antifreez e an d anti-corrosio n protection .
i The coolan t is checke d wit h ever y mainte-
nanc e interval at a qualifie d specialis t work-
shop.
Filling capacities
Model Capacity
GLC 300 d 4MATIC
10.6 US qt (10.0 l)
Mercedes-AMG
GLC 43 4MATIC 12.2 US qt (11.5 l)
Al l ot her models
9.5 US qt (9.0 l) Windshield washer system
Important safety notes
G WARNING
Windshield washer concentrate could ignite if
it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or MB
WinterFit. Unsuitable washer fluid could dam-
age the plastic lenses of the headlamps.
! Only MB SummerFit and MB WinterFit
washer fluid should be mixed together. The
spray nozzles may otherwise become
blocked.
Do not use distilled or de-ionized water. Other-
wise, the level sensor may give a false reading.
When handling washer fluid, observe the impor-
tant safety notes on service products
( Y
page 364).
At temperatures above freezing: X
Fill the washer fluid reservoir with a mixture of
water and windshield washer fluid, e.g. MB
SummerFit.
Add 1 part MB SummerFit to 100 parts water.
At temperatures below freezing: X
Fill the washer fluid reservoir with a mixture of
water and washer fluid, e.g. MB WinterFit.
For the correct mixing ratio refer to the infor-
mation on the antifreeze reservoir.
i Add windshield washer fluid, e.g. MB Sum-
merFit or MB WinterFit, to the washer fluid all
year round.
Climate control system refrigerant
Important safety notes
The climate control system of your vehicle is fil-
led with refrigerant R ‑ 134a.
The instruction label regarding the refrigerant
type used can be found on the radiator cross
member.Service products and filling capacities 369
Technical data Z