ignition MERCEDES-BENZ GLC 2018 User Guide

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SmartKey
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key. Vehicles with KEYLESS-GO start function: do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example: R
when starting the engine R
while driving R
when using HANDS-FREE ACCESS R
when the external door handles are touched R
during convenience closing
SmartKey functions
C
7 Locks the vehicleD
T Opens/closes the tailgate

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multimedia system; see the Digital Operator's
Manual.
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the SmartKey;
see the Digital Operator's Manual. X
To open the tailgate automatically from
outside the vehicle: press and hold the T
button until the tailgate opens. X
To close the tailgate automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the T button on the SmartKey.
When the tailgate closes you can then release
the button.
KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle ( Y
page 138).
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
7 button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example: R
when starting the engine R
while driving R
when using HANDS-FREE ACCESS R
when the external door handles are touched R
during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle. X
To lock the vehicle: touch sensor surface C
or D .
Make sure that you do not touch the inner
surface of the door handle. X
Convenience closing feature: touch
recessed sensor surface D for an extended
period.
Further information on the convenience clos-
ing feature ( Y
page 92). X
To unlock the tailgate: pull the tailgate han-
dle.
Deactivating and activating If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby. X
To deactivate: press the 7 button on the
SmartKey twice in rapid succession.
The battery check lamp ( Y
page 81) of the
SmartKey flashes twice briefly and lights up
once, then KEYLESS-GO is deactivated. X
To activate: press any button on the Smart-
Key.
or X
Insert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again. SmartKey 79
Opening and closing Z

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KEYLESS- GO start function
Gene ra l notesBear in min d that th e engin e can be started by
any of th e vehicl e occupant s if there is a Smart -
Key in th e vehicl e ( Y
page 138).
Changing the settings of the locking
system You can chang e th e setting s of th e locking sys-
tem. This mean s that only th e driver's door and
th e fuel filler flap are unlocke d when th e vehicl e
is unlocked. This is useful if you frequentl y travel
alone. X
To change th e setting: press and hold down
th e 6 and 7 buttons simultaneousl y
for approximately six seconds until th e bat -
tery chec k lamp ( Y
page 81) flashes twice .
If th e setting of th e locking system is changed
within th e signal range of th e vehicle, pressing
th e 7 or 6 button:R
locks or R
unlocks th e vehicl e
The SmartKey no w function s as follows :X
To unlock: press th e 6 butto n once .X
To unlock centrally: press th e 6 butto n
twice .X
To lock: press th e 7 button.X
To restor e th e factory settings: press and
hold th e 6 and 7 buttons simultane -
ousl y for approximately six seconds until th e
battery chec k lamp ( Y
page 81) flashes
twice .
The KEYLESS-GO function s can be changed as
follows :X
To unlock th e driver's door : touch th e inner
surfac e of th e door handle on th e driver's
door .X
To unlock centrally: touch th e inner surfac e
of th e door handle on th e front-passenger
door or th e re ar door .X
To lock centrally: touch th e outer sensor
surfac e on on e of th e door handles . Mechanical key
Gene ra l notesIf th e vehicl e can no longer be locke d or
unlocke d wit h th e SmartKey or KEYLESS-GO ,
use th e mechanical key.
If you use th e mechanical ke y to unloc k and
open th e driver's door , th e anti-thef t alarm sys-
te m will be triggered . Switc h off th e alarm
( Y
page 77) .
If you unloc k th e vehicl e usin g th e mechanical
key, th e fuel filler flap will no t be unlocke d auto -
matically. X
To unlock th e fuel filler flap: insert th e
SmartKey int o th e ignition lock.
Removing the me chanical key
X
Push release catch C in th e direction of th e
arrow and at th e sam e time remove mechan -
ical ke y D from th e SmartKey.
Fo r further information about :R
Locking/unlocking th e driver's door
( Y
page 85 ) R
Unlocking th e tailgat e ( Y
page 90 )
Inserting the me chanical key X
Push mechanical ke y D completely int o th e
SmartKey until it engage s and release
catch C is bac k in it s basic position .80
SmartKey
Opening and closing

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Problem
Possible causes/consequences and P Solutions
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Lock or unlock the vehicle using the mechanical key ( Y
page 85).X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 340).
or X
Jump-start the vehicle ( Y
page 341).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 81) and replace it if necessary
( Y
page 81).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well. SmartKey 83
Opening and closing Z

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The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature X
To deactivate: press and hold button C for
approximately five seconds until a tone
sounds. X
To activate: press and hold button D for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if: R
the vehicle is being pushed R
the vehicle is being towed R
the vehicle is being tested on a dynamometer.
You can activate and deactivate the automatic
locking mechanism via the multimedia system
(see the Digital Operator's Manual).
Locking/unlocking the driver's door
with the mechanical key
i If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
lock the driver's door using the mechanical
key. X
Insert the mechanical key into opening C in
the protective cap. X
Pull and hold the door handle. X
Pull the protective cap on the mechanical key
as straight as possible away from the vehicle
until it releases. X
Release the door handle.
X
To lock: turn the mechanical key clockwise as
far as it will go to position G .X
To unlock: turn the mechanical key counter-
clockwise as far as it will go to position G .
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
( Y
page 77).
Cargo compartment
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumesCargo compartment 85
Opening and closing Z

Page 92 of 390

dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch.
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 382).
Opening and closing
X
To open: pull remote operating switch C for
the tailgate until the tailgate opens. X
To close: turn the SmartKey to position G or
H in the ignition lock.X
Press and hold remote operating switch for
tailgate C until the tailgate is completely
closed.
When the vehicle is stationary, you can close the
tailgate from the driver's seat. When the vehicle
is also unlocked, you can also open the tailgate
from inside. Limiting the opening angle of the tail-
gate
General notes
! Make sure there is sufficient clearance to
open the tailgate fully when setting the open-
ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 8 in (20 cm) before
the stop.
To open the tailgate fully, pull the handle on the
outside of the tailgate again after it has stopped
automatically. This does not delete the stored
position.
Activating X
To open the tailgate: pull the handle on the
tailgate. X
To stop the opening procedure at the
desired position: press the closing button in
the tailgate or pull the handle on the outside
of the tailgate again. X
To store the position: press and hold the
closing button in the tailgate until you hear a
short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating X
Press and hold the closing button on the tail-
gate until two short tones sound.
Unlocking the tailgate using the
mechanical key
General notes
Use the mechanical key if the tailgate can no
longer be unlocked: R
using the SmartKey R
using HANDS-FREE ACCESS R
using the remote operating switch on the door
control panel90
Cargo compartment
Opening and closing

Page 95 of 390

Vehicles with KEYLESS-GO or KEYLESS-GO
start function: if the SmartKey is in close prox-
imity to the vehicle, the convenience closing
function is available.
When you lock the vehicle, you can simultane-
ously: R
close the side windows R
close the panorama roof with power tilt/slid-
ing panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Notes on the automatic reversing feature for: R
the side windows ( Y
page 91)R
the panorama roof with power tilt/sliding
panel ( Y
page 95)
Using the SmartKey X
Press and hold the 7 button until the side
windows and the panorama roof with power
tilt/sliding panel are fully closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed. X
Press and hold the 7 button again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel are closed. X
To interrupt convenience closing: release
the 7 button.
Using KEYLESS-GO The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. The gap between
the SmartKey and the corresponding door han-
dle should not be greater than 3 ft (1 m). X
Touch recessed sensor surface C on the
door handle until the side windows and the
panorama roof with power tilt/sliding panel
are fully closed.
Make sure you touch only recessed sensor
surface C . X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed. X
Touch recessed sensor surface C on the
door handle again until the roller sunblinds of
the panorama roof with power tilt/sliding
panel close. X
To interrupt convenience closing: release
recessed sensor surface C on the door han-
dle.
Resetting the side windows If a side window can no longer be closed fully,
you must reset it. X
Close all the doors. X
Turn the SmartKey to position G or H in the
ignition lock. X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y
page 91). X
Hold the switch for an additional second.
If the side window opens again slightly: X
Immediately pull the corresponding switch on
the door control panel until the side window is
completely closed ( Y
page 91).X
Hold the switch for an additional second. X
If the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.Side windows 93
Opening and closing Z

Page 98 of 390

the vehicle interior is reduced as a result. At low
speeds it raises again automatically.
You can also temporarily deactivate automatic
lowering. To do so, press the W switch. The
panorama roof with power tilt/sliding panel rai-
ses again automatically.
You can continue to operate the panorama roof
with power tilt/sliding panel after you switch off
the engine or remove the SmartKey. This func-
tion remains active for five minutes or until you
open a front door.
When a roof carrier is mounted the panorama
roof with power tilt/sliding panel cannot be
opened. The panorama roof with power tilt/slid-
ing panel can still be raised to allow ventilation
of the vehicle interior. If the panorama roof with
power tilt/sliding panel makes contact with a
roof carrier approved by Mercedes-Benz, the
sunroof will lower slightly but remain raised at
the rear.
Rain-closing feature The raised panorama roof with power tilt/sliding
panel automatically lowers when driving if it
starts to rain. The sliding sunroof is lowered
depending on: R
the road speed R
the intensity of the rain
You can manually cancel the automatic closing
procedure. Press or pull the W switch in any
direction.
To raise the panorama roof with power tilt/slid-
ing panel again, press the W switch in direc-
tion C .
The rain-closing feature is then deactivated until
you: R
press or pull the W switch in any direction
or R
turn the SmartKey to another position in the
ignition lock ( Y
page 136) Operating the roller sunblinds for the
panorama roof with power tilt/sliding
panel
Important safety notes
G WARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
The roller sunblinds shield the vehicle interior
from sunlight. The roller sunblinds can only be
opened and closed when the panorama roof
with power tilt/sliding panel is closed.
Roller sunblind reversing feature The roller sunblinds are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. However, the automatic reversing
feature is only an aid and is not a substitute of
your attentiveness when closing the roller sun-
blind.
G WARNING
The reversing feature does not react in par-
ticular to soft, light and thin objects, e.g. small
fingers. This means that the reversing feature
cannot prevent someone being trapped in
these situations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.96
Panorama roof wit h power tilt/sliding panel
Opening and closing

Page 106 of 390

X
Turn the SmartKey to position G or H in the
ignition lock ( Y
page 136).X
To switch on: press button C repeatedly
until the desired heating level is set. X
To switch off: press button C repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off.
i If drive program E is selected, the power of
the seat heating is reduced.
Switching the seat ventilation on/off
Switching on/off The blue indicator lamps in the button indicate
the blower setting you have selected. X
Turn the SmartKey to position G or H in the
ignition lock ( Y
page 136). X
To switch on: press button C repeatedly
until the desired blower setting is set. X
To switch off: press button C repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature ( Y
page 92). The seat ventilation of
the driver's seat automatically switches to the
highest level.
i When the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
Problems with the seat heating / seat ventilation Problem
Possible causes/consequences and P Solutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on. X
Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.104
Seats
Seats, steering wheel and mirrors

Page 109 of 390

i The steering wheel only moves up if it has
not already reached the upper steering lim-
iter.
Position of the steering wheel for driv-
ing The steering wheel is moved to the last selected
position when: R
the driver's door is closed and you insert the
SmartKey into the ignition lock R
you close the driver's door when the ignition
is switched on R
you press the Start/Stop button once in vehi-
cles with KEYLESS-GO or the KEYLESS-GO
start function
i The steering wheel only returns to the last
set position if the driving position is stored
after the seat or steering column has been
adjusted ( Y
page 110).
The most recent driving position of the steering
wheel is stored if: R
the ignition is switched off R
the setting is stored using the memory func-
tion ( Y
page 110)
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move up when the driver's door is opened or the
SmartKey is removed from the ignition lock. This
makes it easier to exit the vehicle and rescue the
occupants.
The crash-responsive EASY-EXIT feature is
operational only if the EASY-EXIT/ENTRY fea-
ture is activated in the multimedia system (see
Digital Operator's Manual). Mirrors
Exterior mirrors
Important safety notes
G WARNING
You could lose control of your vehicle if you do
the following while driving: R
adjust the driver's seat, head restraint,
steering wheel or mirrors R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine.
G WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Adjusting the exterior mirrors
X
Turn the SmartKey to position G or H in the
ignition lock ( Y
page 136). X
Exterior mirror on the front-passenger side:
press button D .Mirrors 107
Seats, steering wheel and mirrors Z

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