MERCEDES-BENZ GLC 2019 Owners Manual

Cleaning the mirror turn signals
!Only use cleaning agents or cleaning clothsthat are suitable for plastic lenses. Unsuitablecleaning agents or cleaning cloths couldscratch or damage the plastic lenses of themirror turn signals.
XClean the plastic lenses of the mirror turn sig-nals in the exterior mirror housing using a wetsponge and mild cleaning agent, e.g.Mercedes-Benz car shampoo or cleaningcloths.
Cleaning the side running board
!Do not clean the aluminum insert of the siderunning board with alkaline or acid-basedcleaning agents, such as wheel cleaner. Donot use acidic wheel cleaners to removebrake dust. The aluminum inserts could oth-erwise be damaged.
Cleaning the sensors
!If you clean the sensors with a powerwasher, make sure that you keep a distanceof at least 11.8 in(30 cm) between the vehicleand the power washer nozzle. Informationabout the correct distance is available fromthe equipment manufacturer.
XClean sensorsCof the driving systems withwater, car shampoo and a soft cloth.
Cleaning the rear view camera and
360° Camera
!Do not clean the camera lens and the areaaround the rear view camera or 360° camerawith a power washer.
XMake sure that the vehicle is stationary.
XTurn the SmartKey to positionGorHin theignition lock (Ypage 131).
or
XPress the Start/Stop button once or twice onvehicles with KEYLESS-GO or the KEYLESS-GO start function (Ypage 132).
XOpen the camera cover for cleaning via themultimedia system (see Digital Operator'sManual).
XTo clean the camera:use clean water and asoft cloth to clean camera lensC.
When you switch off the ignition, the cameracover closes automatically.
Cleaning the exhaust pipes
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-based cleaning agents, such as bathroomcleaner or wheel cleaner.
!Mercedes‑AMG GLC 63 and Mercedes‑AMGGLC 63 S with black exhaust pipes: black
Care309
Maintenance and care
Z

chrome trims must not be polished with achrome polish as this will cause them to losetheir black shine. For optimal care, the face-plates should be rubbed with a lightly oiledcloth after every car wash. Commerciallyavailable engine and care oils are suitable forthis.
For heavier soiling, you can apply a fine paint-work polish with a microfiber cloth. Removethe excess polish residue after polishing.
Impurities combined with the effects of road gritand corrosive environmental factors may causeflash rust to form on the surface. You canrestore the original shine of the exhaust pipe bycleaning it regularly, especially in winter andafter washing.
XClean the exhaust pipe with a care producttested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in thetrailer coupling manufacturer's operatinginstructions.
The ball coupling must be cleaned if it becomesdirty or corroded.
XRemove rust on the ball, e.g. with a wirebrush.
XRemove dirt with a clean, lint-free cloth or abrush.
XAfter cleaning, lightly oil or grease the ballcoupling.
XCheck that the vehicle's trailer tow hitch isworking properly.
You can also have the maintenance work on theball coupling and the trailer tow hitch carried outby a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaningagents
These may damage the display surface. Donot put pressure on the display surface whencleaning. This could lead to irreparable dam-age to the display.
XBefore cleaning the display, make sure that itis switched off and has cooled down.
XClean the display surface using a commer-cially available microfiber cloth and TFT/LCDdisplay cleaner.
XDry the display surface using a dry microfibercloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent orsunscreen to come into contact with the plas-tic trim. This maintains the high-quality look ofthe surfaces.
XWipe the plastic trim with a damp, lint-freecloth, e.g. a microfiber cloth.
XHeavy soiling:use care and cleaning prod-ucts recommended and approved byMercedes-Benz.The surface may change color temporarily.Wait until the surface is dry again.
310Care
Maintenance and care

Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth or useleather care agents that have been recom-mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agentssuch as tar remover, wheel cleaners, polishesor waxes. There is otherwise a risk of damag-ing the surface.
!Do not use chrome polish on trim pieces.The trim pieces have a chrome look but aremostly made of anodized aluminum and canlose their shine if chrome polish is used. Usea damp, lint-free cloth instead when cleaningthe trim pieces.
If the chrome-plated trim pieces are verydirty, you can use a chrome polish. If you areunsure as to whether the trim pieces arechrome-plated or not, consult an authorizedMercedes-Benz Center.
XWipe the wooden trim and trim pieces with adamp, lint-free cloth, e.g. a microfiber cloth.
XTrim elements with piano black finish:wipe with a soft, damp cotton cloth. Use cleanwater.
XHeavy soiling:use care and cleaning prod-ucts recommended and approved byMercedes-Benz.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean coversmade out of real leather, artificial leather orDINAMICA. If used often, these can damagethe cover.
Note that regular care is essential to ensure thatthe appearance and comfort of the covers isretained over time.
Genuine leather seat covers
!To retain the natural appearance of theleather, observe the following cleaninginstructions:
RClean genuine leather covers carefully witha damp cloth and then wipe the coversdown with a dry cloth.
RMake sure that the leather does notbecome soaked. It may otherwise becomerough and cracked.
ROnly use leather care agents that havebeen tested and approved by Mercedes-Benz. You can obtain these from a qualifiedspecialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, forexample:
Rdifferences in the texture
Rmarks caused by growth and injury
Rslight nuances of color
These are characteristics of leather and notmaterial defects.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a clothmoistened with a solution containing 1%detergent (e.g. dish washing liquid).
Rclean cloth covers with a microfiber clothmoistened with a solution containing 1%detergent (e.g. dish washing liquid). Rubcarefully and always wipe entire seat sec-tions to avoid leaving visible lines. Leavethe seat to dry afterwards. Cleaning resultsdepend on the type of dirt and how long ithas been there.
Rclean DINAMICA covers with a damp cloth.Make sure that you wipe entire seat sec-tions to avoid leaving visible lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of
an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
Care311
Maintenance and care
Z

!Do not clean the seat belts using chemicalcleaning agents. Do not dry the seat belts byheating at temperatures above 176‡(80 †)or in direct sunlight.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner and carpets
XHeadliner:if it is very dirty, use a soft brush ordry shampoo.
XCarpets:use the carpet and textile cleaningagents recommended and approved byMercedes-Benz.
312Care
Maintenance and care

Where will I find...?
Reflective safety jacket
Removing/replacing the reflective
safety jacket
The reflective safety jackets are located in thesafety jacket compartments in the stowagecompartments of the front doors. There are alsosafety jacket compartments in the stowagecompartments of the rear doors, in which reflec-tive safety jackets can be stowed.
XTo remove:pull out safety jacket bagCwiththe reflective safety jacket by loopD.
XOpen safety jacket bagCand pull out thereflective safety jacket.
XTo stow:fold the reflective safety jacket, rollit up and stow it in safety jacket bagC.
XSlide safety jacket bagCalong the loweredge of the armrest into the safety jacketcompartment. Meanwhile, ensure thatloopDhangs out well within reach.
XObserve the legal requirements in each indi-vidual country for the use of safety jackets.
iRemove a new reflective safety jacket fromits packaging material before sliding it intothe safety jacket compartment. The packag-ing material may otherwise cause it to slip outor make removing it difficult.
Information on reflective safety jackets
CMaximum number of washes
DMaximum wash temperature

Towing eye
Towing eyeCis located in the left-hand stow-age well under the cargo compartment floor.
XTo remove:open the tailgate.
XOpen the cargo compartment floor(Ypage 287).
XRemove towing eyeC.
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
The TIREFIT kit is located in the left-hand stow-age compartment.
XTo remove:open the tailgate.
XOpen the cargo compartment floor(Ypage 287).
XPush retaining clampsCon the cover downso as to release them.
XFold up cover in the direction of arrowD.
XRemove tire inflation compressor

Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat proper-ties) (Ypage 315)
Vehicle preparation is not necessary on vehi-cles with MOExtended tires.
Ra TIREFIT kit (Ypage 314)
Vehicles equipped with MOExtended tires arenot equipped with a TIREFIT kit at the factory. Itis therefore recommended that you additionallyequip your vehicle with a TIREFIT kit if you mounttires that do not feature run-flat characteristics,e.g. winter tires. A TIREFIT kit may be obtainedfrom a qualified specialist workshop.
Vehicles with a Mercedes-Benz emergency callsystem which are not equipped with a TIREFITkit: in the event of a flat tire, contact the Cus-tomer Assistance Center for the Mercedes-Benzemergency call system (Ypage 294).
Information on changing and mounting wheels(Ypage 351).
XStop the vehicle on solid, non-slippery andlevel ground, as far away as possible fromtraffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away(Ypage 152).
XIf possible, bring the front wheels into thestraight-ahead position.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-functionor KEYLESS‑GO
XOpen the driver's door.The vehicle electronics are now in position

When replacing one or all tires, please observethe following specifications for your vehicle'stires:
Rsize
Rthe type and
Rthe "MOExtended" marking
If a tire has gone flat and cannot be replacedwith a MOExtended tire, a standard tire may beused as a temporary measure. Make sure thatyou use the proper size and type (summer orwinter tires).
Vehicles equipped with MOExtended tires arenot equipped with a TIREFIT kit at the factory. Itis therefore recommended that you additionallyequip your vehicle with a TIREFIT kit if you mounttires that do not feature run-flat properties, e.g.winter tires. A TIREFIT kit may be obtained froma qualified specialist workshop.
Important safety notes
GWARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
Ryou hear banging noises.
Rthe vehicle starts to shake.
Ryou see smoke and smell rubber.
RESP®is intervening constantly.
Rthere are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case.
TIREFIT kit
Important safety notes
TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to0.16 in (4 mm), particularly those in the tiretread. You can use TIREFIT at outside tempera-tures down to

Therefore, place the tire sealant bottle withfiller hose in the plastic bag which is con-tained in the TIREFIT kit.
HEnvironmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
!Do not operate the tire inflation compressorfor longer than ten minutes at a time withouta break. It may otherwise overheat.
The tire inflation compressor can be operatedagain once it has cooled down.
Comply with the manufacturer’s safety instruc-tions on the sticker on the tire inflation com-pressor.
Using the TIREFIT kit
XDo not remove any foreign objects which havepenetrated the tire, e.g. screws or nails.
XRemove the tire sealant bottle, the accompa-nying TIREFIT sticker and the tire inflationcompressor from the stowage well under-neath the cargo compartment floor(Ypage 314).
XAffix partCof the TIREFIT sticker to theinstrument cluster within the driver's field ofvision.
XAffix partDof the TIREFIT sticker near thevalve on the wheel with the defective tire.
XPull connector

have attained a pressure of at least 200 kPa(2.0 bar/29 psi).
If a pressure of 200 kPa (2.0 bar/29 psi) hasbeen attained after five minutes, see "Tire pres-sure reached" (Ypage 318).
If a tire pressure of 200 kPa (2.0 bar/29 psi) hasnot been attained after five minutes, see "Tirepressure not reached" (Ypage 318).
If tire sealant has escaped, clean it off affectedareas as quickly as possible. It is preferable touse clean water.
If your clothes are soiled with tire sealant, havethem cleaned with perchloroethylene at a drycleaner as soon as possible.
Tire pressure not reached
If a tire pressure of 200 kPa (2.0 bar/29 psi) hasnot been attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of thefaulty tire.Tire sealant may escape when the filler hose isunscrewed.
XVery slowly drive forwards or reverse approx-imately 30 ft (10 m).
XPump up the tire again.
After a maximum of ten minutes, the tire pres-sure must be at least 200 kPa (2.0 bar/29 psi).
GWARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tire pressure reached
GWARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum permissible speed for a tiresealed with tire sealant is 50 mph (80 km/h).The upper part of the TIREFIT sticker must beaffixed to the instrument cluster in the driver'sfield of vision.
If a tire pressure of 200 kPa (2.0 bar/29 psi) hasbeen attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of thefaulty tire.Tire sealant may escape when the filler hose isunscrewed.
XStow the tire sealant bottle and the tire infla-tion compressor.
XPull away immediately.
XStop after driving for approximately tenminutes and check the tire pressure with thetire inflation compressor.The tire pressure must now be at least130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
In cases such as the one mentioned above, con-tact an authorized Mercedes-Benz Center. Orcall 1-800-FOR-MERCedes (in the USA) or1-800-387-0100 (in Canada).
XCorrect the tire pressure if it is still at least130 kPa (1.3 bar/19 psi). See the Tire andLoading Information placard on the B-pillar onthe driver's side or the tire pressure table inthe fuel filler flap for values.
XTo increase the tire pressure:switch on thetire inflation compressor.
318Flat tire
Breakdown assistance