MERCEDES-BENZ GLC SUV 2015 Owners Manual

Display messages
Possible causes/consequences and
M
MSolutions E-MODE currently
E-MODE currently
unavailable unavailable PLUG-IN HYBRID vehicles:
The charge level of the high-voltage battery has reached the lower
limit and the operating mode E-MODEhas been switched off.
Driving with the internal combustion engine is activated and the
operating mode switches to the basic HYBRIDsetting.
X Drive on using the internal combustion engine.
If necessary, you can change to the E-SAVEorCHARGE oper-
ating mode (Y page 290).
If you select the CHARGEoperating mode, the high-voltage bat-
tery is charged.
When the charge level display of the high-voltage battery has
risen a little, you can change back to the E-MODEoperating
mode. Only E-MODE avail‐ Only E-MODE avail‐
able able
Power
Power limited
limited
Refuel immediately
Refuel immediately PLUG-IN HYBRID vehicles:
The fuel tank has been run dry and the combustion engine has
been switched off.
A warning tone also sounds.
The vehicle will be powered by electrical energy only. Performance
is restricted and the vehicle may accelerate more slowly than nor-
mal.
X Refuel at the nearest filling station without fail.
In the "Total range and electric range" menu, you can display the
approximate range of the vehicle (Y page 294).Without starting Without starting
engine again, con‐ engine again, con‐
sult workshop sult workshop You cannot restart the engine due to a malfunction.
A warning tone also sounds.
If the engine is running:
X Consult a qualified specialist workshop.
If you switch off the engine:
X Safeguard the vehicle against rolling away (Y page 219).
X Consult a qualified specialist workshop. á
Towing not permit‐ Towing not permit‐
ted See Owner's ted See Owner's
Manual Manual The hybrid drive system is faulty.
X Have the vehicle transported on a transporter or trailer to the
nearest qualified specialist workshop. Û
Malfunction Visit Malfunction Visit
workshop workshop The hybrid drive system is faulty.
X Consult a qualified specialist workshop. 358
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Û
Malfunction Malfunction The hybrid drive system is faulty.
X Have the vehicle towed away by a professional recovery com-
pany to the nearest qualified specialist workshop. d
Malfunction Malfunction The drive system is malfunctioning.
The ECO start/stop function may be malfunctioning.
The drive power is restricted.
X Consult a qualified specialist workshop. ï
Charger cable con‐ Charger cable con‐
nected nected The charging cable connector is still connected to the vehicle
socket.
As long as the charging cable connector is connected, you cannot
drive away.
Before you drive away:
X Remove the charging cable connector from the vehicle socket
(Y page 216). Driving systems
Display messages
Possible causes/consequences and
M MSolutions À
ATTENTION ASSIST: ATTENTION ASSIST:
Take a break! Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or a lack of concentration on the part of the driver. A warning tone also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get enough rest. À
ATTENTION ASSIST ATTENTION ASSIST
inoperative inoperative ATTENTION ASSIST is inoperative.
X Consult a qualified specialist workshop. Á
Vehicle rising Vehicle rising The vehicle is rising to the level you have selected.
Á
Vehicle rising Vehicle rising
Please wait Please wait The vehicle level is too low when the vehicle is stationary. A warn-
ing tone also sounds.
X Do not pull away.
The vehicle level is set when the display message disappears. Display
messages
359On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Á
Stop vehicle Vehi‐ Stop vehicle Vehi‐
cle too low cle too low You have pulled away while the vehicle level is still too low.
AIR BODY CONTROL sets the vehicle to the selected level after a
short period.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 219).
X Wait until the display message disappears before pulling away. AIR BODY CONTROL is faulty. A warning tone also sounds.
X Do not drive at speeds above 80 km/h.
X Make only slight steering movements. Otherwise, the front
wings or the tyres could be damaged if the steering movement
is too great.
X Listen for scraping sounds.
X Pull over and stop the vehicle safely, paying attention to road
and traffic conditions, and set a higher vehicle level.
Depending on the malfunction, it may be possible to raise the
vehicle.
X Consult a qualified specialist workshop. Á
Please Please
reduce
reducespeed
speed You cannot change the vehicle level. Possible causes:
R You are driving too fast for the selected vehicle level.
R You are driving too fast with a trailer or the trailer-coupling
socket is being used, e.g. for a bicycle rack.
X Drive more slowly and then select the desired vehicle level again
(Y page 252).
X Observe the notes on towing a trailer (Y page 303).Á
Compressor Compressor
is
iscool‐
cool‐
ing
ing You have selected a higher vehicle level. The compressor first
needs to cool down because of frequent level changes.
X Drive in a manner appropriate for the current vehicle level.
X Make sure that there is sufficient ground clearance.
X Allow the compressor to cool down.
When the compressor has cooled down, the display message
disappears. The vehicle then continues rising to the selected
level. 360
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Á
Malfunction Malfunction AIR BODY CONTROL is malfunctioning. The vehicle's handling
characteristics may be affected.
X Drive as appropriate for the current vehicle level, but do not
exceed 80 km/h.
X Make sure that there is sufficient ground clearance.
X Consult a qualified specialist workshop. Lane Keeping Lane Keeping
Assist currently Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual
or
Active Lane Keep‐
Active Lane Keep‐
ing Assist cur‐ ing Assist cur‐
rently rently unavailable
unavailable
See Owner's Manual
See Owner's Manual Lane Keeping Assist or Active Lane Keeping Assist is deactivated
and temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
R there have been no lane markings for an extended period
R the lane markings are worn, dark or covered, e.g. by dirt or snow
Once the causes listed above no longer apply, the display message goes out.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Clean the windscreen. Lane Keeping Lane Keeping
Assist inopera‐ Assist inopera‐
tive tive
orActive
Active
Lane Keeping
Lane Keeping
Assist inoperative Assist inoperative Lane Keeping Assist or Active Lane Keeping Assist is faulty.
X Consult a qualified specialist workshop. Display
messages
361On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual
orActive
Active
Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inop-
erative.
Possible causes:
R the radar sensor system is outside the operating temperature
range
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not not
available
available when
when
towing a trailer
towing a trailer
See See Owner's
Owner's Manual
Manual
or Active Blind
Active Blind
Spot Assist not
Spot Assist not
available available when
whentow‐
tow‐
ing a trailer See
ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while
towing a trailer.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage. Blind Spot Assist Blind Spot Assist
inoperative inoperative
or
Active Blind Spot
Active Blind Spot
Assist inoperative Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
X Consult a qualified specialist workshop. Park
Park
Assist
Assist cancel‐
cancel‐
led
led The driver's door is open.
X Repeat the parking gap measurement and parking process with
the driver's door closed. You touched the multifunction steering wheel while steering inter-
vention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 257).362
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Park
Park
Assist
Assist inoper‐
inoper‐
ative
ative PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
PARKTRONIC" section (Y page 257).
If the multifunction display still shows the display message: X Consult a qualified specialist workshop. Active Parking Assist is unavailable or faulty.
X Switch off the ignition and restart the engine.
If Active Parking Assist continues to be unavailable (the jsymbol
does not appear in the multifunction display):
X Consult a qualified specialist workshop. Park Assist Park Assist
switched off switched off The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.
Ã
inoperative inoperative DSR (Downhill Speed Regulation) is deactivated due to a fault.
X Have DSR checked at a qualified specialist workshop. Traffic Sign
Traffic Sign
Assist currently Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual Traffic Sign Assist is temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational, the dis-
play message disappears.
Traffic Sign Assist is operational again. Traffic Sign Traffic Sign
Assist inoperative Assist inoperative Traffic Sign Assist is faulty.
X Consult a qualified specialist workshop. ë
Off Off The HOLD function is deactivated. The vehicle is skidding.
A warning tone also sounds.
X Reactivate the HOLD function later (Y page 247). The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.
X Check the activation conditions for the HOLD function
(Y page 247). Display
messages
363On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions DISTRONIC PLUS off
DISTRONIC PLUS off DISTRONIC PLUS has been deactivated (Y
page 236).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC PLUS
DISTRONIC PLUS
available again available again DISTRONIC PLUS is operational again after having been tempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y
page 236). DISTRONIC DISTRONIC
PLUS
PLUScur‐
cur‐
rently
rently unavailable
unavailable
See Owner's Manual
See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Steering Assist and Stop&Go Pilot are temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
inoperative inoperative DISTRONIC PLUS is faulty.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
R Steering Assist and Stop&Go Pilot
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC DISTRONIC
PLUS
PLUSsus‐
sus‐
pended
pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - mph - - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS
(Y page 236). 364
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions DISTRONIC
DISTRONIC
PLUS
PLUSand
and
SPEEDTRONIC inop‐
SPEEDTRONIC inop‐
erative erative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
Steering Assist and Stop&Go Pilot are therefore also unavailable.
X Consult a qualified specialist workshop. DTR+: steering DTR+: steering
assist. currently assist. currently
unavailable See unavailable See
Owner's Manual Owner's Manual Steering Assist and Stop&Go Pilot are temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
R there are no lane markings for a long or extended period
R the lane markings are worn, dark or covered, e.g. by dirt or snow
Once the causes listed above no longer apply, the display message goes out.
Steering Assist and Stop&Go Pilot are operative again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Clean the windscreen. DTR+: steering DTR+: steering
assistant inopera‐ assistant inopera‐
tive tive Steering Assist and Stop&Go Pilot are faulty.
However, the DISTRONIC PLUS functions are still available.
A warning tone also sounds.
X Consult a qualified specialist workshop. Cruise Cruise
control
control and
and
SPEEDTRONIC inop‐
SPEEDTRONIC inop‐
erative erative SPEEDTRONIC and cruise control are malfunctioning.
A warning tone also sounds.
X Consult a qualified specialist workshop. SPEEDTRONIC sus‐
SPEEDTRONIC sus‐
pended pended When you depress the accelerator pedal beyond the pressure
point (kickdown), SPEEDTRONIC is switched to passive mode.
The speed limitation is not active.
X Drive slower than the stored speed without kickdown.
or
X Set a new speed.
or
X Call up the last speed stored again.
When the display message disappears, the speed limitation is
active. Display
messages
365On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Cruise control
Cruise control
- - - mph - - - mph A condition for activating cruise control has not been met.
You have tried to store a speed below 30 km/h or ESP
®
is switched
off, for example.
If ESP ®
is switched off, the yellow ESP ®
OFF warning lamp lights up
(Y page 383).
X If conditions permit, drive faster than 30 km/h and store the
speed.
or
X Reactivate ESP ®
(Y page 86).
The yellow ESP ®
OFF warning lamp goes out.
or X Check the activation conditions for cruise control (Y page 230).120 km/h! 120 km/h!
Maximum speed Maximum speed
exceeded exceeded Only for certain countries: the maximum speed has been excee-
ded.
In addition, the multifunction display shows
120 km/h! 120 km/h!.
X Drive more slowly. 366
Display
messagesOn-board computer and displays

Tyres
Display messages
Possible causes/consequences and
M
MSolutions Tyre pressure
Tyre pressure
Check tyres Check tyres The tyre pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
Possible causes:
R you have changed the positions of the wheels and tyres or fitted
new wheels and tyres
R the tyre pressure in one or more tyres has dropped
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction
R the driving characteristics, as well as steering and braking, may
be greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Safeguard the vehicle against rolling away (Y page 219).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 433).
X Check the tyre pressures and, if necessary, correct the tyre
pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correct (Y page 460).Check tyre pres‐ Check tyre pres‐
sures sures
then
thenrestart
restart
Run Flat Indicator
Run Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 460).Run Run
Flat
Flat Indicator
Indicator
inoperative
inoperative The tyre pressure loss warning system is faulty.
X Consult a qualified specialist workshop. Rectify tyre pres‐
Rectify tyre pres‐
sure sure The tyre pressure is too low in at least one of the tyres, or the tyre
pressure difference between the wheels is too great.
X Check the tyre pressures at the next opportunity (Y page 460).
X If necessary, correct the tyre pressure.
X Restart the tyre pressure monitor (Y page 462). Display
messages
367On-board computer and displays Z