MERCEDES-BENZ GLC SUV 2015 Owners Manual

Display messages
Possible causes/consequences and
M
MSolutions Check tyre(s)
Check tyre(s) The tyre pressure in one or more tyres has dropped significantly.
The wheel position is displayed in the multifunction display.
A warning tone also sounds.
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction
R the driving characteristics, as well as steering and braking, may
be greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Safeguard the vehicle against rolling away (Y page 219).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 433).
X Check the tyre pressure (Y page 460).
X If necessary, correct the tyre pressure. Warning Warning
tyre
tyredefect
defect The tyre pressure in one or more tyres has dropped suddenly. The
wheel position is displayed in the multifunction display.
G WARNING
If you drive with a flat tyre, there is a risk of the following hazards:
R a flat tyre affects the ability to steer or brake the vehicle
R you could lose control of the vehicle
R continued driving with a flat tyre will cause excessive heat build-
up and possibly a fire
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Safeguard the vehicle against rolling away (Y page 219).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 433).368
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Tyre press. moni‐
Tyre press. moni‐
tor currently tor currently
unavailable unavailable No signals can be received from the tyre pressure sensors due to
strong RF interference. The tyre pressure monitor is temporarily
malfunctioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Wheel sensor(s) Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the
multifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre press. moni‐ Tyre press. moni‐
tor tor
inoperative
inoperative No
No
wheel sensors
wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The
tyre pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driv-
ing for a few minutes. Tyre press. moni‐ Tyre press. moni‐
tor inoperative tor inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions To start engine,
To start engine,
shift to either P shift to either P
or N or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Apply brake to Apply brake to
deselect Park (P) deselect Park (P)
position position You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. To shift out of P To shift out of P
or N, depress or N, depress
brake and start brake and start
engine engine With the engine switched off, you have attempted to shift the
transmission out of position
Por Ninto another transmission
position.
X Depress the brake pedal.
X Start the engine. Display
messages
369On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open or not fully closed and the transmission
is in position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident. X Shift the transmission to position P.
X Safeguard the vehicle against rolling away (Y page 219).
X Close the driver's door fully. Only select Park Only select Park
(P) when vehicle (P) when vehicle
is stationary is stationary The vehicle is moving.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.Without changing Without changing
gear, gear,
consult
consult work‐
work‐
shop
shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Secure the vehicle against rolling away (Y page 219).
X Consult a qualified specialist workshop. Reversing not Reversing not
poss. poss.
Consult
Consult work‐
work‐
shop
shop You cannot shift into the transmission position
Rdue to a mal-
function.
The transmission positions P,Nor Dcontinue to be available.
A warning tone also sounds.
X Consult a qualified specialist workshop. Transmission Mal‐ Transmission Mal‐
function Stop function Stop A malfunction has occurred in the mechanical transmission com-
ponents.
A warning tone also sounds. The transmission shifts automatically to position N.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.
X Safeguard the vehicle against rolling away (Y page 219).
X Consult a qualified specialist workshop. 370
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Stop
Stop
vehicle
vehicle Leave
Leave
engine running
engine running
Wait Transmission Wait Transmission
cooling cooling The transmission has overheated. Pulling away can be temporarily
impaired or not possible.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Wait until the display message disappears before pulling away. Auxiliary battery
Auxiliary battery
malfunction malfunction PLUG-IN HYBRID vehicles only:
The auxiliary battery for the transmission is no longer being
charged.
X Consult a qualified specialist workshop.
X Until then, set the transmission to position Pbefore you switch
off the engine.
X Before leaving the vehicle, apply the electric parking brake. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open. A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 219).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Consult a qualified specialist workshop. C C At least one door is open. A warning tone also sounds.
X Close all doors. Display
messages
371On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions _
Rear left seat Rear left seat
backrest not backrest not
locked locked
orRear
Rear
right seat back‐
right seat back‐
rest not locked rest not locked Vehicle with through-loading feature in the rear bench seat:
The backrest in the rear is not engaged on the left-hand and/or
right-hand side.
X Push the backrest back until it engages. _
Rear centre back‐ Rear centre back‐
rest not locked rest not locked Vehicle with through-loading facility in the rear compartment:
The centre rear seat backrest is not engaged.
X Push the backrest back until it engages. j
Check trailer Check trailer
hitch lock hitch lock The trailer tow-hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may
come loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 219).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 304).
X When the display message disappears, re-couple the trailer.
If the multifunction display still shows the display message: X Do not re-couple the trailer.
X Check the ground clearance and continue driving without the
trailer.
X Consult a qualified specialist workshop immediately. j
Trailer coupling Trailer coupling
extending… extending… The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is station-
ary. No trailer may be coupled during the swivelling procedure. Do
not attempt to speed up, slow down or initiate the swivelling proc- ess using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 304).372
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
available again available again
after engine start after engine start PLUG-IN HYBRID vehicles:
With the engine switched off, you have attempted to switch on the
pre-entry climate control more than twice.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again. &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
inoperative HV- inoperative HV-
battery low battery low PLUG-IN HYBRID vehicles:
The on-board voltage is too low. The pre-entry climate control
cannot be switched on.
X Drive for a considerable distance.
The battery charges. When the charge status of the high-voltage
battery is over the specified minimum charge status, pre-entry
climate control is operational again. &
Function Function
available
available
again
again after
afterengine
engine
start
start Vehicles with the BlueEFFICIENCY package:
With the engine switched off, you have attempted to switch on
remote activation of heating and ventilation systems more than
three times.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again. &
inoperative Bat‐ inoperative Bat‐
tery low tery low The on-board voltage is too low.
The auxiliary heating (Y
page 178) has switched itself off. The
auxiliary heating or remote activation of heating and ventilation
systems cannot be switched on.
X Drive for a considerable distance.
The battery charges. The auxiliary heating or remote activation
of heating and ventilation systems is operational again as soon
as the on-board electrical system voltage is sufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 178).
X Refuel at the nearest filling station. &
inoperative See inoperative See
Owner's Man. Owner's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat- ing, waiting several minutes between each attempt
(Y page 178).
If the auxiliary heating does not switch on: X Consult a qualified specialist workshop. Display
messages
373On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Ð
Power Power
steering
steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
If you are able to steer safely: X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Telephone No ser‐ Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Top up the washer fluid (Y page 418).Key
Display messages
Possible causes/consequences and
M MSolutions Â
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The key battery is discharged.
X Replace the batteries (Y page 98).374
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Â
Key not detected Key not detected
(white display mes-
sage) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected: X Insert the key into the ignition lock and turn it to the desired
position. Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 219).
X Locate the key.
X Press aon the steering wheel to confirm the display mes-
sage. Because there is interference from a strong source of radio waves,
the key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away (Y page 219).
X Insert the key into the ignition lock and bring into key mode. Â
Remove starting Remove starting
button, then button, then
insert key insert key The key is continually undetected.
The key detection function has a temporary malfunction or is
faulty. A warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. Several warning and indicator lamps can thereby temporarily light up or flash. This behaviour is non-critical. These
warning and indicator lamps only indicate a malfunction if they light up or flash after the engine is started or during a journey. Wa
rning and indi cator lamps in the instrument cluster
375On-board computer and displays Z

Safety
Seat belts Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
Only for certain countries: the red seat belt warning lamp lights up for
6 seconds after the engine starts.
The seat belt warning lamp reminds the driver and front passenger to fasten
their seat belts.
X Fasten your seat belt (Y page 50).ü
N
Only for certain countries: the red seat belt warning lamp lights up after the
engine starts. In addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 50).
The warning tone ceases. ü
N
The red seat belt warning lamp lights up after the engine starts, as soon as
the driver's or the front-passenger door is closed.
The driver or passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 50).
The warning lamp goes out.
There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow them in a
secure place.
The warning lamp goes out. ü
N
The red seat belt warning lamp flashes and an intermittent audible warning
sounds.
The driver or passenger has not fastened their seat belt. At the same time, you are driving faster than 25 km/h or have briefly driven faster than 25 km/h.
X Fasten your seat belt (Y page 50).
The warning lamp goes out and the intermittent warning tone ceases.
There are objects on the front-passenger seat. At the same time, you are
driving faster than 25 km/h or have briefly driven faster than 25 km/h.
X Remove the objects from the front-passenger seat and stow them in a
secure place.
The warning lamp goes out and the intermittent warning tone ceases. 376
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Safety systems
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions J
N
The yellow brake system warning lamp lights up while the engine is running
or the ECO start/stop function is activated.
PLUG-IN HYBRID vehicles: the yellow brake system warning lamp is shown in
the READY driving status.
G WARNING
The brake system is malfunctioning and the braking characteristics may be
affected.
There is a risk of an accident. X If the multifunction display shows a display message, please observe this.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. J
N
The red brake system warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles: the red brake system warning lamp is shown in the READY driving status.
A warning tone also sounds.
G WARNING
The brake boosting effect is malfunctioning and the braking characteristics
may be affected.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying attention to
road and traffic conditions. Do not continue driving under any circumstan-
ces.
X Safeguard the vehicle against rolling away (Y page 219).
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction display. Warning and indicator lamps in the instrument cluster
377On-board computer and displays Z