MERCEDES-BENZ GLC SUV 2022 Owners Manual

Display messages
Possible causes/consequences and P Solutions
Adaptive Highbeam Assist
currently unavailable See
Owner's Manual * Adaptive Highbeam Assist is temporarily unavailable.
The sy stem limits have been reached (  page 148).
Once the cause of the problem is no longer present, the system will be available again. The Adaptive Highbeam
Assist available again display message will appear. 
Drive on 
Operate the high beam manually until Adaptive High Beam Assist is available again.
Adaptive Highbeam Assist
inoperative * Adaptive Highbeam Assist is malfunctioning. 
Drive on
or 
Stop the vehicle in accordance with the tr
aPc conditions and restart the vehicle. 
If the display message does not disappear: consult a q ualiNed specialist workshop. 
Until then, operate the high beam manually.
Adaptive Highbeam Assist
Plus currently unavailable
See Owner's Manual * Adaptive Highbeam Assist Plus is temporarily unavailable.
The sy
stem limits have been reached (  page 149).
Once the cause of the problem is no longer present, the system will be available again. The Adaptive Highbeam
Assist Plus available again display message will appear. 
Drive on 
Operate the high beam manually until Adaptive High Beam Assist Plus is available again. 468
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and P Solutions
Adaptive Highbeam Assist
Plus inoperative * Adaptive Highbeam Assist Plus is malfunctioning. 
Drive on
or 
Stop the vehicle in accordance with the tr aPc conditions and restart the vehicle. 
If the display message does not disappear: consult a q ualiNed specialist workshop. 
Until then, operate the high beam manually.
Hazard warning lamp sys-
tem Malfunction * The hazard warning lamp switch is malfunctioning. 
Consult a q
ualiNed specialist workshop. Climate control
Display messages
Possible causes/consequences and P Solutions
;
inoperative See Owner's
Man. * The stationary heater is temporarily malfunctioning. 
When the vehicle is stationary on a level surface and the engine has cooled down, make up to four attempts to
switc

h on the stationary heater, waiting several minutes between each attempt. 
If the stationary heater does not switch on, consult a q
ualiNed specialist workshop.
% The stationary heater cannot be activated if the outside temperature is above 15°C. Display messages and warning/indicator lamps
469

Display messages
Possible causes/consequences and P Solutions
;
Currently unavailable Bat-
tery low * The on-board electrical system voltage is too low.
The s tationary heater has switched itself oM. 
Drive an extended distance until the battery has reached a suPcient c
harge level again.
;
Currently unavailable Refuel * There is too little fuel in the fuel tank. The stationary heater cannot be switched on. 
Refuel the vehicle.
;
Currently unavailable High-
voltage battery charging
incomplete. * The high-voltage battery is charging. Pre-entry climate control cannot be switched on. 
Wait until the charging process has achieved a minimum state of charge. 470
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and P Solutions
;
Currently unavailable
Charge high-voltage battery * The charge of the high-voltage battery is too low. Pre-entry climate control cannot be switched on. 
Charge the high-voltage battery ( pag e 213).
;
Pre-entry climate control
via key available again
after starting vehicle * You have attempted to switch on pre-entry climate control more than twice with the vehicle switched
oM.
Start the vehicle for ten seconds.
Pr
e-entry climate control is operational again.
; Pre-entry climate control
via key currently unavaila-
ble. High-voltage battery
low * The charge of the high-voltage battery is too low. Pre-entry climate control cannot be switched on. 
Charge the high-voltage battery ( pag
e 213).
When the high-voltage battery is suPciently charged, pre-entry climate control will be operational again. Display messages and warning/indicator lamps
471

Hybrid system
Display messages
Possible causes/consequences and P Solutions
[
Towing not permitted See
Owner's Manual * The drive system is malfunctioning. 
Have the vehicle transported only using a transporter or trailer ( pag e 413).

Display messages
Possible causes/consequences and P Solutions 
Request service personnel from the operator of the charging station via the emergency call button or the emer-
g ency numbers attached to the charging station.
Vehicle not currently being
charged Charging station
fault * A malfunction has occurred in the charging station or the RFID card is not recognised. 
Start the charging process at a diMer
ent charging station.
or 
Have the RFID card checked to ensure it is functioning.
Charging method currently
unavailable Please try
again or change charging
method * A temporary malfunction has occurred in the charging station. 
Wait until the malfunction has passed.
or 
Start the charging process at a diMer
ent charging station.
Charging fault Please
change charging method
See Owner's Manual * A temporary malfunction has occurred in the charging station. 
Wait until the malfunction has passed.
or 
Start the charging process at a diMer
ent charging station.
AC charging inoperative
Consult workshop * The charging process cannot be started due to a malfunction. 
Consult a q
ualiNed specialist workshop.
DC charging inoperative
Consult workshop * The charging process cannot be started due to a malfunction. 
Consult a q
ualiNed specialist workshop. Display messages and warning/indicator lamps
473

Display messages
Possible causes/consequences and P Solutions
Only electric drive availa-
ble Power limited * The fuel tank is empty and the combustion engine is switched
oM. The output of y our vehicle is limited because you
are driving in electric mode. 
Refuel immediately.
Subseq

uently, there may be temporary restrictions in the availability of electric mode over a driving distance of
50 km.
If there is fuel in the vehicle, there is a fault with the combustion engine. 
Consult a q
ualiNed specialist workshop.
"Electric" drive program
currently unavailable * The state of charge of the high-voltage battery is not
suPcient f
or the Electric drive program.
Charge the high-voltage battery ( page 213).
Reduced drive system per-
formance See Owner's
Manual * The drive system switches to emergency operation mode due to a malfunction. 
Drive on carefully. 
Consult a q
ualiNed specialist workshop.
Preparing drive system

Display messages
Possible causes/consequences and P Solutions
Û
Battery overheated Stop,
everybody out! Outdoors if
possible * The high-voltage battery has overheated. There is a risk of
Nre.
Stop the vehicle immediately in accordance with the tr
aPc conditions. 
If possible, stop the vehicle in the open air and ensure that all vehicle occupants get out.
% Supporting vehicle functions may activate automatically, e.g. air-recirculation mode as part of climate control. 
Do not continue driving. 
If smoke is present, leave the danger zone and call the Nr
e service immediately.
Consult a q
ualiNed specialist workshop even if there are no external signs of a Nre.
Û
Malfunction * The drive system is malfunctioning. A warning tone will also sound. 
Consult a q
ualiNed specialist workshop.
Û
Malfunction Visit workshop * The drive system is malfunctioning. 
Consult a q
ualiNed specialist workshop.
Without changing gear,
consult workshop * The drive system cannot be restarted due to a malfunction.
If t
he transmission position is changed using the DIRECT SELECT lever, the drive system will be switched oM in park
position j or neutral i. Display messages and warning/indicator lamps
475

Display messages
Possible causes/consequences and P Solutions 
Consult a qualiNed specialist workshop and do not change the transmission position.
Û
Have high-voltage system
checked See Owner's Man-
ual * A function restriction has occurred in the drive system. 
Consult a q
ualiNed specialist workshop.
Consult workshop without
changing the transmission
position * The transmission is malfunctioning. It is no longer possible to change the transmission position. 
If transmission position h is select
ed, consult a qualiNed specialist workshop and do not change the transmission
position. 
For all other transmission positions, park the vehicle safely. 
Consult a q
ualiNed specialist workshop.
Consult workshop without
starting the vehicle again * It is not possible to restart the drive system due to a malfunction. 
Do not switch oM t
he drive system; drive on to the nearest qualiNed specialist workshop.
Û Output and range reduced
See Owner's Manual * A malfunction has occurred in the high-voltage battery.
Output and r
ange will be severely restricted. 
Switch the vehicle oM and loc
k it. 
Aser w
aiting for a short time, unlock the vehicle and start it again. 476
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and P Solutions
If the display message appears again: 
Drive on carefully. 
Fully charge the high-voltage battery ( pag e 213).
If the output and range are still reduced, there is a malfunction in the drive system. 
Drive on carefully. 
Consult a q
ualiNed specialist workshop.
Cannot start vehicle See
Owner's Manual * It is not possible to start the vehicle.
A malfunction has occur
red in the drive system. 
Switch the vehicle oM and loc
k it. 
Aser w
aiting for a short time, unlock the vehicle and start it again. 
If the display message appears again and the vehicle does not start, consult a q
ualiNed specialist workshop.
Drive malfunction Achieva-
ble speed limited Stop soon * The drive system is malfunctioning.
The maximum v
ehicle speed is restricted. The drive system will shut oM within a few kilometres. 
Stop the vehicle immediately in accordance with the tr
aPc conditions and switch oM the drive system. Do not con-
tinue driving. 
Do not tow the vehicle; stop towing if necessary. 
Consult a q
ualiNed specialist workshop. Display messages and warning/indicator lamps
477