ignition MERCEDES-BENZ GLE 2017 Owner's Guide

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Problems with the rear window defroster Problem
Possible causes/consequences and P Solutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated. The battery has not been sufficiently charged. X
Switch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle from
outside. The air already inside the vehicle will
then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Switching on/off X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 132).X
To activate: press the

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! Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
PLUG ‑ IN HYBRID vehicles: please be sure to
read the separate operating instructions. Oth-
erwise, you may not recognize dangers.
SmartKey positions
SmartKey
Z
To remove the SmartKeyG
Power supply for some consumers, such as
the windshield wipers
H
Ignition (power supply for all consumers)
and drive position
I
To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
( Y
page 270).
If the SmartKey is in position 0 in the ignition
lock for an extended period of time, it can no longer be turned in the ignition lock. The steer-
ing is then locked. To unlock, remove the Smart-
Key and reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock. X
Remove the SmartKey when the engine is
switched off.
The starter battery could otherwise be dis-
charged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently. X
Check the starter battery and charge it if nec-
essary ( Y
page 333).
or X
Jump-start the vehicle ( Y
page 333).
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO
General notes Vehicles with KEYLESS-GO are equipped with a
SmartKey featuring an integrated KEYLESS-GO
function and a detachable Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey: R
the Start/Stop button must be inserted in the
ignition lock. R
the SmartKey must be in the vehicle. R
the vehicle must not be locked with the
SmartKey or KEYLESS-GO ( Y
page 75).132
Driving
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Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can impair the functionality of the KEY-
LESS-GO key.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder ( Y
page 298).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time: R
you will not be able to switch on the ignition
with the Start/Stop button. R
you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door ( Y
page 80), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO
C
Start/Stop button
D
Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting
the engine or lights up while driving
( Y
page 270). If Start/Stop button C has not yet been
pressed, this corresponds to the key being
removed from the ignition. X
To switch on the power supply: press
Start/Stop button C once.
The power supply is switched on. You can now
activate the windshield wipers, for example.
The power supply is switched off again if: R
the driver's door is opened and R
you press Start/Stop button C twice when in
this position X
To switch on the ignition: press Start/Stop
button C twice.
The ignition is switched on.
If you press Start/Stop button C once when
in this position, the ignition is switched off
again.
Removing the Start/Stop button You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is only possible to switch between KEYLESS-
GO mode and SmartKey operation when the
transmission is in position P .X
Remove Start/Stop button C from ignition
lock D .
You d o not have to remove the Start/Stop but-
to
n from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle: R
the vehicle can be started using the Start/
Stop button R
the electrically powered equipment can be
operated
Starting the engine
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment. Driving 133
Dr ivi ng an d parking Z

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Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
G WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine: the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position P
( Y
page 140).
The transmission position display in the mul-
tifunction display shows P ( Y
page 142).
i You can start the engine in transmission
position P and N . Starting procedure with the SmartKey X
To start a diesel engine : turn the SmartKey
to position 2 in the ignition lock ( Y
page 132).
The \( preglow indicator lamp in the instru-
ment cluster lights up. X
Turn the SmartKey to position 3 in the ignition
lock and release it as soon as the engine is
running ( Y
page 132).
i Vehicles with a diesel engine: you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 132).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine ( Y
page 133).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.134
Driving
Driving an d parking

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Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position P is selectedR
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate. Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature ( Y
page 233).
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake ( Y
page 155).
Pulling away with a trailer
To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake. X
Press and hold handle C .
The electric parking brake continues to brake
and prevent the vehicle from rolling back-
wards.
The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
remains on. X
Depress the accelerator pedal. X
As soon as the vehicle/trailer combination is
held by the driving force of the engine, release
lever C .
the electric parking brake is released. Driving 135
Driving and parking Z

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The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
goes out.
Hill start assist Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
G WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if: R
you are pulling away on a level road or on a
downhill gradient. R
the transmission is in position N .R
the electric parking brake is applied. R
ESP ®
is malfunctioning.
ECO start/stop function
Introduction PLUG ‑ IN HYBRID vehicles: observe the notes
concerning the ECO start/stop function in the
separate operating instructions.
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
G WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
C
ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or
the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the

Page 140 of 390

or X
Switch to the Sport Plus or Sport drive pro-
gram ( Y
page 139).
Indicator lamp D goes out.X
To activate: press ECO button C .
Indicator lamp D lights up. When the
Sport Plus or Sport drive program is activa- ted, the automatic transmission switches to
the Comfort drive program.
If indicator lamp D is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction.
Problems with the engine Problem
Possible causes/consequences and P Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics. R
There is a malfunction in the fuel supply.
Before attempting to start the engine again: X
Turn the SmartKey back to position 0 in the ignition lock.
or X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out. X
Try to start the engine again ( Y
page 133). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts: X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 333).
If the engine does not start despite attempts to jump-start it: X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high. X
Allow the starter motor to cool down for approximately two minutes. X
Try to start the engine again.
If the engine still does not start: X
Consult a qualified specialist workshop.138
Driving
Driving and parking

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directly to P . The automatic transmission
could otherwise be damaged. X
Push the DIRECT SELECT lever in the direction
of arrow P .
Engaging park position P automatically Park position P is automatically engaged if:R
you switch off the engine using the SmartKey
and remove the SmartKey R
you switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door R
the driver's door is opened when the vehicle is
stationary or driving at very low speed and the
transmission is in position D or R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position P if the HOLD function or Distance Pilot
DISTRONIC is activated. Observe the informa-
tion on the HOLD function ( Y
page 179) and on
Distance Pilot DISTRONIC ( Y
page 171).
Engaging reverse gear R
! Only shift the automatic transmission to R
when the vehicle is stationary. X
If the transmission is in position D or N : push
the DIRECT SELECT lever up past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up past the first point of resistance.
Shifting to neutral N
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment. Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position P R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. X
If the transmission is in position D or R : push
the DIRECT SELECT lever up or down to the
first point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to P automatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to P automat-
ically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
Using the SmartKey: X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.Automatic transmission 141
Driving and parking Z

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With the Start/Stop button: X
Remove the Start/Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D X
If the transmission is in position R or N : push
the DIRECT SELECT lever down past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever down past the first point of resistance.
Transmission position and drive pro-
gram display The current transmission position and drive pro-
gram appear in the multifunction display.
C
Transmission positionD
Gear

Page 149 of 390

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N . X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0 or 1 or Start/Stop
button in position 0 or 1 ) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. ! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. Refueling 147
Driving and parking Z

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