MERCEDES-BENZ GLE 2023 Owners Manual

To switch on: reach across the front
passenger seat with a hand.
The search light is switched on for the driver.To switch o"M: take a hand back away from the
front passenger seat. The search light is switched o"M again.
Information on users, suggestions and favorites
&WARNING Risk of becoming trapped dur-
ing adjustment of the driver\bs seat a"ser
calling up a driver pro"Nle
Selecting a user pro"Nle may trigger an adjust-
ment of the driver\bs seat to the position saved
under the user pro"Nle. You or other vehicle
occupants could be injured in the process.
Make sure that when the position of driv-
er\bs seat is being adjusted using the mul-
timedia system, no people or body parts
are in the seat\bs range of movement.
If there is a risk of someone becoming trap-
ped, immediately stop the adjustment process
by:
a) Pressing the warning message on the
central display.
or
b) Pressing a position button of the memory function or a seat adjustment
switch in the driver\bs door.
The adjustment process is stopped.
The driver\bs seat is equipped with an anti-entrap-
ment feature.
If the driver\bs door is open, the driver\bs seat will
not be set a"ser calling up the driver\bs pro"Nle.
User pro"Nles and user-speci"Nc content
Prerequisites for the vehicle owner:
= You have a Mercedes me user account.
= You have a Mercedes me PIN.
= You have agreed to the terms of use.
= The vehicle is linked to a Mercedes me user
account.
\bIf one of the pre-requisites listed is missing or if no user pro"Nle has been selected, the data
described in the following section will besaved in the vehicle as the standard setting.
Standard settings can be changed by all vehi- cle users.
User pro"Nles save personal settings. If the vehicle
is used by several people, a person can change
their pro"Nle settings without changing the settings
of other users.
You can individualize a user pro"Nle in the vehicle
using the set-up assistant or using the settings in
your user pro"Nle. Some settings, e.g. the
Mercedes me PIN and a pro"Nle photo are made in
the Mercedes me App or in the Mercedes me Por- tal.
User-speci"Nc content and applications with per-
sonal data are protected by di"Merent levels of
security. To access protected content, the
Mercedes me PIN and, depending on the vehicle equipment, biometric sensors can be used.
\bThe security level is set by the multimedia sys- tem and calculated from the combination of
all sensor inputs. Some security levels cannot
be turned o"M.MBUX multimedia system329

\bWhen a user pro"Nle is activated, the following
personalized comfort systems, for example, can be adjusted or their settings loaded:
= Seat
= Ambient light
= Outside mirrors
= Roller sunblinds
= Climate control settings
If the user pro"Nle is activated when driving,
the driver\bs seat position will not be adjusted.
Depending on the vehicle equipment you can, as
a user, save the following settings, for example:
= Driver\bs seat, steering wheel and mirror set-
tings
= Climate control
= Ambient lighting
= Radio (including station list)
= Suggestions and favorites
Suggestions
The vehicle can learn the habits of the driver. It then makes suggestions regarding navigation des-
tinations, phone numbers and music preferences.
The requirements for that are the selection of a user, your consent to the recording of data and
su"Pcient collected data.
Favorites
Favorites o"Mer you quick access to frequently
used applications. 100 favorites are available in
total.
Con"Nguring users, suggestions and favorites
Requirements
= To use the set-up assistant: the vehicle is sta-
tionary.
Multimedia system: 4 © 5
H 5
Change User
Adding a user
Select t Add User .
A QR code is loaded.Scan the displayed QR code with the
Mercedes me App or any QR code scanner on a mobile device. If the Mercedes me App is
not yet installed on your mobile device, youwill be directed to the store of your mobile
device.Follow the directions in the app.
The vehicle is connected with your Mercedes
me user account. This automatically creates
your user pro"Nle in the vehicle.
If only your user pro"Nle is available, it will be
loaded automatically.
If more than one user pro"Nle is available, you
will be directed to the user selection.
When the vehicle is stationary, the set-up assistant starts automatically a"ser user selec-
tion.
Protecting user-speci"Nc content and applications
If you add a new user, access protection is
already activated for the user pro"Nle. The
Mercedes me PIN and, depending on the vehicle equipment, biometric sensors are available foraccess. Biometric sensors in the vehicle must be
taught in. The authentication process then takes
all taught-in and available sensors into account.
330MBUX multimedia system

The following user-speci"Nc content and applica-
tions are protected, for example:
= User selection and user pro"Nle settings
= Biometric sensors
The teaching-in of biometric sensors is protec- ted.
= Suggestions
The data and determination of the most prob- able navigation destinations, media sources,radio stations, contacts and messages are
protected.
= ENERGIZING COACH
The recorded health data and their evaluation
are protected.
= Mercedes me connect store
The purchase of services is protected.Switch Protect Content on or o"M.Switch Access Protection on or o"M.\bWhen access protection is switched o"M, your
user pro"Nle can be viewed from any seat and
changes can be made.\bAccess protection is switched on or o"M on a
vehicle-speci"Nc basis.
Teaching in, editing and deleting biometric data
The biometric data models are saved in the sen-
sors in the vehicle. If recognition has been taught-
in, this sensor serves as a contributory factor for
authentication on the multimedia system.
Select Protect Content .Select Facial Recognition , Fingerprint Recog-
nition or Voice Recognition .\bIf necessary, authenticate yourself on the mul-
timedia system.
Authenticating using face recognition
Close the driver\bs door or fasten the driver\bsseat belt.Look at the driver\bs display for about "Nve sec-
onds.
Your face is scanned. A message in the driv-
er\bs display shows whether facial recognition
was successful or not. You can unlock your user pro"Nle and protected applications with
the facial scan.Authenticating using "Nngerprints
Authenticating using voice recognition\bAvoid background or disturbing noises during
voice recognition.
Deleting biometric data
Tap on * , for example, behind Facial Rec-
ognition .Select Yes.
Teaching in the vehicle key for pro"Nle selection
Select Protect Content .Select SmartKey Recognition .Have the key ready and follow the set-up
assistant\bs prompts. The user pro"Nle is linked to the selected key. If
you open the vehicle with the key, the light,
mirror and seat settings for your user pro"Nle
are pre-activated. The key you are currently
using for unlocking is used.
The key is only stored for the driver and for
one user pro"Nle.MBUX multimedia system331

Selecting a user\bWhen you call up your driver pro"Nle, the driv-
er\bs seat and the steering wheel can be set.
You can cancel the setting process with thefollowing actions:
= Press one of the seat operating buttons in
the driver\bs door.Select Change User .Select a user.When requested to do so, authenticate with
the Mercedes me PIN or a taught-in biometric
characteristic.
The user pro"Nle is loaded and activated.\bIf you select Continue Without Selecting a
User , no speci"Nc settings for the user pro"Nle
are loaded.
Con"Nguring and deleting suggestions
Select ©.Select Settings .Select System .Select Suggestions .Select =.Switch the options on or o"M individually.
If an option is switched on and su"Pcient data
has been gathered, personalized suggestions based on your user behavior will be o"Mered to
you on the zero layer. These are, for example,
navigation destinations visited, phone num- bers dialed as well as suggestions based onyour music preferences.To delete collected suggestions: select

=Connectivity
- Wi-Fi, Bluetooth n
, NFC
= MBUX rear tablet child safety lock
= Time & date
= Language
= Units for distance
= System PIN
= Suggestions
= So"sware update
= System reset
Overview of so"sware updates
Important so"sware updates may be necessary for
the security of your multimedia system\bs data.
Install these updates, or else the security of your multimedia system cannot be ensured.
The multimedia system displays a corresponding
message when a so"sware update is available.
If the Automatic Online Update option is active,
so"sware updates are downloaded automatically. If
the option is deactivated, you will be informed of
new so"sware updates once. The so"sware updates
are available for downloading for a limited period of time.
Carrying out a so"sware update:
= You can start so"sware updates via the com-
munication module.
= You can start so"sware updates via a Wi-Fi hot-
spot.
= You can start map updates from an external
medium.\bOnline so"sware updates cannot be performed
via external Wi-Fi hotspots that are encrypted
via TKIP.\bIf the Wi-Fi hotspot requires logging in via the browser, once the connection is successfully
established the browser will open in order to
start the update. Follow the instructions in the
browser in order to start the download.\bTo complete so"sware updates via the commu-
nication module, the vehicle must be connec-
ted with the Internet and a Mercedes me user
account.\bTo complete so"sware updates via Wi-Fi, the
vehicle must be connected to an external Wi-
Fi hotspot.
A so"sware update consists of three steps:
= Downloading or copying of the data required
for installation
= Installation of the downloaded so"sware
update
= Activation of the downloaded so"sware update
\bIt may be necessary to restart the MBUX mul-
timedia system a"ser completion of a so"sware
update.\bWhile some so"sware updates are being down-
loaded, the multimedia system cannot be operated and the vehicle functions may be
restricted.\bSome so"sware updates require a safe vehicle
status for the installation to be completed.
They can only be carried out in a safely
parked vehicle with the vehicle switched o"M.
For so"sware updates requiring a safe vehicle sta-
tus: when the last installation step is reached, a
message appears on the media display a"ser the
MBUX multimedia system333

vehicle is switched o"M. Follow the step-by-step
instructions on the media display to complete the
installation.
There are so"sware updates that can only be
installed when the vehicle is safely parked, there
are no more people in the vehicle and the vehicle
is locked.
Availability of the driver\bs and media display During the installation of so"sware updates, it is
not possible to use the vehicle, media display and
driver\bs display. You may receive the following dis- play message when an installation is running:\bThe display message does not appear every
time a so"sware update is installed.In rare cases, an error can occur during the instal-
lation. The multimedia system automatically
attempts to restore the previous version.
If it is not possible to restore the previous version, the display message shown above appears every
time the vehicle is started.
Failure of the driver\bs display
If the driver\bs display fails or there is a malfunc-
tion, you may not recognize limitations in the functions of systems relevant to safety or thespeed display, for example. The operating safety
of the vehicle may be impaired. Drive on carefully
and have the vehicle checked at a quali"Ned spe-
cialist workshop immediately (  page 486).
Further information about so"sware updates can
be found at https://me.secure.mercedes- benz.com
Failure of the media display
If the media display fails or the display message
shown above is shown continuously, several sys-
tems such as the rear view camera, Parking Assist
PARKTRONIC or climate control are no longer
available. Drive on carefully and consult a special-
ist workshop as soon as possible.Setting up a Wi-Fi hotspot
Requirements: = The Wi-Fi function is activated on the multime-
dia system and the communication device tobe connected.
= The communication device to be connected
supports at least one of the types of connec-
tion described.
The connection types shown depend on the device to be connected. The function must be
supported by the multimedia system and by
the device to be connected. The type of con-
nection must be selected on the multimedia
system and on the device to be connected.
\bSome functions may "Nrst need to be activated
on the communication device being connec- ted. More detailed information can be found
in the manufacturer\bs operating instructions.\bThe use of the vehicle data tari"M by external
devices is not available in all countries.334MBUX multimedia system

Multimedia system:4 © 5
Settings 5
System
5 Internet and Bluetooth\bThe availability of the functions is dependent
on the country.Select Wi-Fi.
The controller is to the right: Wi-Fi is switched
on.
When the Wi-Fi function is switched on, you can
connect the multimedia system with external hot- spots or make it available as a hotspot for external
devices.
When the Wi-Fi function is switched o"M, it is not
possible to establish a hotspot connection.
When the Wi-Fi function is switched o"M, no con-
nection can be established with the MBUX rear
tablet.
\bDepending on the vehicle equipment, you can
purchase a data package directly from a mobile phone network provider via the
Mercedes me Store. To be able to use the
data package, you conclude a separate con-
tract with a mobile phone network providervia the Mercedes me Store, which can be ter-
minated at any time and for which there are
no costs. This contract is a prerequisite for
using the services from the previously pur-
chased package. The availability of this option is dependent on the country. If the data pack-
age option is not available or can be upgra-
ded, you can purchase data volume directly
from the mobile phone network provider for a
fee.\bThe use of the vehicle data tari"M by external
devices is not available in all countries.
Using the multimedia system as a Wi-Fi hotspot
Select MBUX Hotspot .Select one of the following connection
options.
Connecting using a QR code
Requirement: an app for scanning the QR code is
installed on the device being connected.
Alternatively: the device being connected has an integrated QR code scanner (see manufacturer\bs
operating instructions).
Scan the QR code shown.
The Wi-Fi connection is established.
Connecting using NFC
Activate NFC on the device to be connected.When the NFC symbol is displayed in the
MBUX Hotspot menu, hold the device to be
connected to the NFC interface.Follow the instructions on the device.
The Wi-Fi connection is established.
Connecting using a security key
Select the vehicle from the device to be con- nected. The vehicle is displayed with the
MBUX XXXXX network name.Enter the security key which is shown in the
media display on the device to be connected.Con"Nrm the entry.
Generating a new security key
Select the Generate New Security Key option
in the MBUX Hotspot menu.Con"Nrm the prompt with Yes.
A new security key is generated.MBUX multimedia system335

A connection will be established with the newlycreated security key.\bWhen a new security key is generated, all
existing Wi-Fi connections are then discon-
nected. If the Wi-Fi connections are being re-
established, the new security key must be
entered.
Using a mobile communication device as a Wi-Fi hotspot (tethering)
\bThis function is country-dependent.Select the Manage Internet Access option in
the Internet and Bluetooth menu.\bThe Wi-Fi function on the mobile phone and
Internet access via Wi-Fi must be activated
(see the manufacturer\bs operating instruc-
tions).Select Search for Access .Select the network.Log in to the Wi-Fi network.
or
Select the mobile phone with the

=Vehicles with rear telephony: handset connec-
tion\bThe data used and saved in the multimedia
system by the driver assistance systems is
deleted.\bVehicles with rear telephony: The handset
must be in the cradle while the system is
reset.Select Reset.
A query appears asking if the system should
really be reset.Select Yes.
The multimedia system is reset to the factory settings. The multimedia system is restarted
a"ser the system reset.\bDue to data protection, as well as the function
of individual driving systems and driving safety
systems, it is a requirement to carry out a
complete system reset before selling the vehi-
cle or transferring it to a third party, or a"ser
use as a hire car.Plug-in hybrid settings
Con"Nguring the charging settings
Multimedia system:
4 © 5
Hybrid 5
Charging
Setting the charging program
Select Home, Work or Standard .
Unlocking the charging cable (mode 3 or 4)
When the function is active, the charging cable is
unlocked when the maximum charge level is reached.
Select Home or Work .Activate or deactivate Unlock Charging Cable .
Activating or deactivating location-based charging
Select Charging Program, Home or Charging
Program, Work .Activate or deactivate Select Based on Loca-
tion .
When the function is activated, the vehicle\bs cur-
rent position is saved as one of the selected
options. When the address is reached again, a
brief query appears as to whether the respective
charging program should be selected.
Activating or deactivating rapid chargingActivate or deactivate the Fast Charging func-
tion.
The Fast Charging function increases the maxi-
mum possible charging capacity at charging sta-
tions up to 60 kW in order to charge the vehicle\bs high-voltage battery more quickly. A"ser the charg-
ing process is complete, the charging capacity in
the "Standard" charging program is again limited
to 20 kW in order to protect the high-voltage bat-
tery.
Setting the departure time
The set departure times will be used for the vehi- cle\bs pre-entry climate control.
Select Next Departure Time .
The following charging times can be selected:
= individual charging times
= a Week Profile
MBUX multimedia system337

Setting an individual departure timeSelect Add New Time and set the time.
or
Select