MERCEDES-BENZ GLE 2023 Owner's Guide

in Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Maintenance
Your customer advisor con"Nrms the service in the
service report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Program
o"Mers technical help in the case of a breakdown.
Your calls to the toll-free Roadside Assistance
Hotline are answered by our agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)
You can "Nnd further information in the Mercedes-
Benz Roadside Assistance Program brochure
(USA) or the "Roadside Assistance" section in the
Service and Warranty booklet (Canada). You will "Nnd both in the vehicle document wallet.
Change of address or change of ownership
In the event of a change of address, please send
us the "Noti"Ncation of address change" in the
Service and Guarantee booklet or simply call the Mercedes-Benz Customer Assistance Center(USA) on the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus-
tomer Service (Canada) on 1-800-387-0100. We
can then reach you in a timely fashion, if neces-
sary.
If you sell your Mercedes, please leave all litera- ture in the vehicle so that it is available to the next
owner. If you have purchased a used vehicle, please send us the "Notice of Purchase of Used
Car" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus-
tomer Service (Canada) at 1-800-387-0100.
Possible danger due to substances hazardous to
health
In compliance with Proposition 65 (!

ried out, this could result in malfunctions or
system failures.Always have the prescribed service and
maintenance work or any required
repairs carried out in a quali"Ned special-
ist workshop.&WARNING Risk of accident or injury due
to incorrect modi"Ncations on electronic
component parts
Modi"Ncation of electronic components, their
so"sware or wiring could impair their function
and/or the function of other networked com- ponent parts or safety-relevant systems.
This can endanger the operating safety of the
vehicle.
Never tamper with the wiring and elec-
tronic component parts or their so"s-
ware.You should have all work on electrical
and electronic components carried out
at a quali"Ned specialist workshop.Observe the "On-board electronics" section in
"Technical data".&WARNING Risk of "Nre caused by "Oamma-
ble material on hot exhaust system com-
ponents
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system.
When driving on an unpaved road or o"M-
road, check the vehicle underside regu-
larly.In particular, remove trapped plant parts
or other "Oammable material.If there is damage, consult a quali"Ned
specialist workshop immediately.*NOTE Damage to the vehicle due to driv-
ing too fast and due to impacts to the
vehicle underbody or suspension compo-
nents
In the following situations, in particular, there
is a risk of damage to the vehicle:
= The vehicle becomes grounded, e.g. on a
high curb or an unpaved road
= The vehicle is driven too fast over an
obstacle, e.g. a curb, speed bump or pot-
hole
= A heavy object strikes the underbody or
suspension components
In situations such as these, damage to the body, underbody, suspension components,wheels or tires may not be visible. Compo-
nents damaged in this way can unexpectedly
fail or, in the case of an accident, may no lon- ger absorb the resulting force as intended.
If the underbody paneling is damaged, "Oam-
mable materials such as leaves, grass or twigs
can collect between the underbody and the
30General notes

underbody paneling. These materials mayignite if they come into contact with hot parts
of the exhaust system.Have the vehicle checked and repaired
immediately at a quali"Ned specialist
workshop.
or
If driving safety is impaired while con-
tinuing your journey, pull over and stop
the vehicle immediately, while paying
attention to road and tra"Pc conditions,
and contact a quali"Ned specialist work-
shop.
Plug-in hybrid
Hybrid vehicles have an internal-combustion engine and at least one electric motor. The energy
supply for operating the vehicle electrically is pro-
vided by the high-voltage on-board electrical sys-
tem.
&DANGER Risk of death and "Nre due to
modi"Ned and/or damaged components of
the high-voltage on-board electrical sys- tem
The vehicle\bs high-voltage on-board electrical
system is under high voltage. If you modify component parts in the vehicle\bs high-voltage
on-board electrical system or touch damaged
component parts, you may be electrocuted. In
addition, modi"Ned and/or damaged compo-
nents may cause a "Nre.
In the event of an accident or impact to the
vehicle underbody, components of the high- voltage electrical system may be damaged
although the damage is not visible.
Never make any modi"Ncations to the
high-voltage on-board electrical system.Do not switch on or use the vehicle if its
high-voltage on-board electrical system
components have been modi"Ned or dam-
aged.Never touch damaged components of
the high-voltage on-board electrical sys- tem.A"ser an accident, do not touch any com-
ponents of the high-voltage on-board
electrical system.A"ser an accident, have the vehicle trans-
ported away.Have the components of the high-voltage
on-board electrical system checked at a
quali"Ned specialist workshop and
replaced if necessary.
The components of the vehicle\bs high-voltage on- board electrical system are marked with yellow warning stickers. The cables of the high-voltage
on-board electrical system are orange.
General notes31

High-voltage components that can become veryhot are marked with an additional warning sticker:
ExampleVehicles with hybrid systems generate signi"N-
cantly less noise when stationary and when being
driven than vehicles with internal-combustion engines.
When you are driving in electric mode, the vehicle
may not be heard by other road users due to the signi"Ncantly lower noise generated when driving
and when stationary.!

All work on high-voltage components must be car-ried out at a quali"Ned specialist workshop.
Notes on assembling the license plate on the
front license plate holder
*NOTE Malfunctions and system failures
due to incorrect mounting of the license
plate on the front license plate holder
If the license plate is incorrectly mounted on
the front license plate holder, sensors, cam- eras or driving and safety systems may mal-
function or fail.
Observe the following points when mounting
the license plate on the front license plate holder:Mount the license plate directly on thelicense plate holder without advertising
media or other holders.Mount the license plate so that it does not protrude above or to the side of the
license plate adapter.
National information for components relevant to
radio regulation
Information on crossing national borders
You must observe the radio regulations for the
country in which you are currently operating your vehicle.
USA: "Radio based devices of this vehicle complywith Part 15 of the FCC Rules. Operation is sub-
ject to the following two conditions: 1) These devi-
ces may not cause harmful interference, and 2)
These devices must accept any interference
received, including interference that may cause undesired operation.Changes or modi"Ncations not
expressly approved by the party responsible for
compliance could void the user!

Diagnostics connection
The diagnostics connection is a technical inter- face in the vehicle. It is used, for example, during
repair and maintenance work or for reading out
vehicle data in a specialist workshop. Diagnostic devices should therefore only be connected in a
quali"Ned specialist workshop.&WARNING Risk of accident due to con-
necting devices to the diagnostics con-
nection
If you connect devices to the diagnostics con-
nection of the vehicle, the function of vehicle
systems and operating safety may be
impaired.
For safety reasons, we recommend that
you use and connect only products
approved by an authorized Mercedes-
Benz Service Center.&WARNING Risk of accident due to objects
in the driver\bs footwell
Objects in the driver\bs footwell may impede
pedal travel or block a depressed pedal.
This jeopardizes the operating and road safety
of the vehicle.
Stow all objects in the vehicle securely so that they cannot get into the driver\bs
footwell.Always install the "Ooor mats securely
and as prescribed in order to ensure that
there is always su"Pcient room for the
pedals.Do not use loose "Ooor mats and do not
place "Ooor mats on top of one another.*NOTE Battery discharging from using devi-
ces connected to the diagnostics connec-
tion
Using devices at the diagnostics connection
drains the battery.
Check the charge level of the battery.If the charge level is low, charge the bat- tery, e.g. by driving a considerable dis-
tance.
Please also note the information about the 12 V
battery and short-distance trips in the "Driving and Parking" chapter (  page 176).
34General notes

Connecting and using another device with thediagnostics connection can have the following
e"Mects:
= Malfunctions in the vehicle system
= Permanent damage to vehicle components
Please refer to the warranty terms and conditions
for this matter.
Moreover, connecting equipment to the diagnos- tics connection can lead to emissions monitoring information being reset, for example. This maylead to the vehicle failing to meet the require-
ments of the next emissions inspection during the
main inspection.
Quali"Ned specialist workshop
An authorized Mercedes-Benz Service Center is a quali"Ned specialist workshop. It has the necessary
special skills, tools and quali"Ncations to correctly
carry out the work required on your vehicle. This particularly applies to safety-relevant work.
For the following, always have your vehicle
checked at an authorized Mercedes-Benz Service
Center:
= Safety-relevant work
= Service and maintenance work
= Repair work
= Modi"Ncations as well as installations and con-
versions
= Work on electronic components
= Plug-in hybrid: work on the hybrid system
= Vehicles with 48 V on-board electrical system:
work on the high-voltage component of the 48V on-board electrical system
Mercedes!

Always adapt your speed and driving
style to the vehicle\bs driving characteris-
tics and to the prevailing road and
weather conditions.USACanada
Utility vehicles have a signi"Ncantly higher rollover
rate than other types of vehicles.
If this type of vehicle is not driven safely, an acci- dent can occur, the vehicle can roll over andoccupants can su"Mer serious or even fatal inju-
ries.
In a rollover crash, an unbelted person is signi"N-
cantly more likely to die than a person wearing a
seat belt.
You and all vehicle occupants should always wear your seat belts.
Notes for persons with electronic medical aids
Mercedes-Benz AG cannot, despite carefully
developing vehicle systems, completely rule out
the interaction of vehicle systems with electronic medical aids such as cardiac pacemakers.
In addition, there are components installed in the
vehicle that, regardless of the operating status of
the vehicle, can generate magnetic "Nelds on a par
with permanent magnets. These "Nelds can be
found, for example, in the area around the multi- media and sound system or also in the area of theseats, depending on the vehicle equipment.
For this reason, the following can occur in isolatedcases, depending on the aids used:
= Medical aids malfunctioning
= Adverse health e"Mects
Observe the notes and warnings of the manufac- turer of the medical aids; if in doubt, contact thedevice manufacturer and/or your doctor. If there is continuing uncertainty concerning the possibil-ity of medical aids malfunctioning, Mercedes-
Benz AG recommends using only few electrical36General notes

vehicle systems and/or maintaining a distance
from the components.
Plug-in hybrid
When charging the high-voltage battery, keep a distance of at least an arm\bs length between the medical aid and the following components:
= The power supply equipment
This includes charging stations in the form of a
wallbox or a public charging point, for exam-
ple.
= Vehicle components carrying live voltage
This includes the charging cable and the
charging control box, for example.
Only have repairs and maintenance work in the
area of the following components carried out at a
quali"Ned specialist workshop:
= Vehicle components carrying live voltage
= Transmission antenna
= Multimedia system and sound system
If you have any queries or suggestions, consult a
quali"Ned specialist workshop.Problems with your vehicle
If you should experience a problem with your vehi- cle, particularly one that you believe may a"Mect its
safe operation, we urge you to contact an author- ized Mercedes-Benz Center immediately to have
the problem diagnosed and recti"Ned. If the prob-
lem is not resolved to your satisfaction, please
discuss the problem again with an authorized
Mercedes-Benz Center or, if necessary, contact us at one of the following addresses:
In the USA:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9Reporting safety defects
USA only:
The following text is published as required of man-
ufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the !

You can also obtain other information about motor
vehicle safety from https://www.safercar.gov.
Canada only:
The following text is published as required of man-
ufacturers under subsection 18.4 (4) of the Motor Vehicle Safety Regulations.
If you believe that your vehicle has a defect which could cause a crash or could cause injury or
death, you should immediately inform Transport
Canada in addition to notifying Mercedes-Benz
Canada Inc.
If Transport Canada received similar complaints, it
may open an investigation, and if it "Nnds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, Transport Canada cannot become involved in indi-
vidual problems between you, your dealer, or
Mercedes-Benz Canada Inc.
To contact Transport Canada, you may call the Defect Investigations and Recalls Division toll-free
in Canada at 1-800-333-0510 or 819-994-3328
in the Gatineau-Ottawa area or internationally; may also go to the following websites for more
information:= English: https://www.tc.gc.ca/recalls
= French: https://www.tc.gc.ca/rappels
Limited Warranty
*NOTE Damage to the vehicle arising from
violation of these operating instructions.
Damage to the vehicle can arise from violation
of these operating instructions.
This damage is not covered either by the
Mercedes-Benz implied warranty or by the New!