MERCEDES-BENZ GLE SUV 2019 Owner's Manual

X
To shift up: pull steering wheel paddle
shifter 0044.
The automatic transmission shifts up to the
next gear.
All vehicles (except Mercedes-AMG vehi-
cles): if the maximum engine speed in the
gear currently engaged is reached and you
continue to accelerate, the automatic trans-
mission automatically shifts up to prevent
engine damage.
X To shift down: pull steering wheel paddle
shifter 0043.
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine were to exceed the maximum
engine speed when shifting down, the auto-
matic transmission protects against engine
damage by not shifting down.
Shift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
X When the corresponding gearshift recom-
mendation 0043appears in the multifunction display of the instrument cluster, shift to rec-
ommended gear 0044.
Upshifting (Mercedes-AMG vehicles) !
In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage. 0043
Gear indicator
0044 Upshift indicator
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display. X When the UP UPmessage appears in the multi-
function display, pull on the right-hand steer- ing wheel paddle shifter.
Kickdown Mercedes-AMG vehicles:
kickdown is only
possible in the temporary setting.
X For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel paddle shifters.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving. Automatic transmission
149Driving and parking Z

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
If 005B is selected, the transmission shifts to secondgear; if005Eis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears, or the transmission is in
position 005C.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. 150
RefuelingDriving and parking

G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapors. There is a risk of
fire and explosion.
Before you open the fuel filler cap or take hold of the pump nozzle, touch the metallic vehicle
body. This discharges any electrostatic
charge that may have built up.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
! Do not use gasoline to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. The repair costs are high. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system could otherwise be blocked by particles fromthe fuel can.
Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
i Flexible Fuel vehicles can be recognized by
the Ethanol up to E85 sticker on the inside of
the fuel filler flap. Please note that the warn-
ings about the risk of fire, explosion or injury
also refer to Flexible Fuel vehicles.
For further information on fuel and fuel quality
(Y page 384). Refueling
General information Pay attention to the important safety notes
(Y
page 150).
If you unlock/lock the vehicle from the outside,
the fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed in
the instrument cluster 00B6. The arrow next to
the filling pump indicates the side of the vehicle. Refueling
151Driving and parking Z

Preparing to refuel
X
Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
X Open the driver's door.
The vehicle electronics now have status 005A.
This is the same as the SmartKey having been removed.
The driver’s door can be closed again.
Opening the fuel filler flap 0043
Opens the fuel filler flap
0044 Insert the fuel filler cap
0087 Instruction label for fuel type to be refueled
0085 Tire pressure table
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap swings up.
X Turn the fuel filler cap counterclockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of the filler flap in the
direction of arrow 0044. X
Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
X Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may
leak out.
Vehicles with a diesel engine: the filler neck is
designed for refueling at diesel filling pumps.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler Fuel Filler
Flap Open
Flap Open message is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
00B6 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(Y page 259).
In addition, the 00B9Check Engine warning
lamp may light up (Y page 283).
i For further information on warning and indi-
cator lamps in the instrument cluster, see
(Y page 283). 152
RefuelingDriving and parking

Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X Apply the electric parking brake.
X Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
X Open the driver's door.
The vehicle electronics are now in key position 0092. This is the same
as the SmartKey having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds (Y page 135).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 135).
X Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 77). The SmartKey battery is discharged or nearly discharged.
X Unlock the vehicle using the mechanical key (Y page 79). The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. Adding DEF is one of the tasks per-
formed during maintenance. When the supply of DEF is almost used up, the
Check Additive See Operator's Manual
Check Additive See Operator's Manual
message is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h), the Check Additive See Opera‐ Check Additive See Opera‐
tor's Manual
tor's Manual message goes out after approx-
imately one minute. Refueling
153Driving and parking Z

When the DEF supply drops to a minimum, the
Remaining Starts: 16
Remaining Starts: 16 message is shown in
the multifunction display.
If the Remaining Starts: 16
Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is not
refilled, you will subsequently be unable to
start the engine.
X Add at least 2 gal (7.5 l)of DEF.
X Switch on the ignition for at least 60 seconds.
X Start the engine.
i The DEF range shown depends strongly on
the driving style and operating conditions.
The actual range can therefore deviate from
the calculated range. The DEF consumption is
between 1% and 5% of the fuel consumption.
i Have the DEF tank refilled at a qualified spe-
cialist workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. You can
obtain further information from an authorized
Mercedes-Benz Center or, if necessary, contact
Roadside Assistance (Y page 29).
If the outside temperature is below 12 ‡
(00F811 †), it may be difficult to top up. If DEF is
frozen and there is an active warning indicator, it
may not be possible to add DEF. Park the vehicle in a warmer place, e.g. in a garage, until DEF has become fluid again. It will then be possible to
add DEF again. Alternatively, have the DEF tank
refilled at a qualified specialist workshop.
Further information about BlueTEC exhaust gas
aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important safety notes DEF is a water-soluble fluid for the exhaust gas
aftertreatment of diesel engines. It is:
R Not poisonous
R Colorless and odorless
R Not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and throat. Coughing and watering of the eyes are
possible. Do not inhale ammonia vapors. Fill the DEF tank
only in well-ventilated areas.
DEF must not come into contact with your skin,
eyes or clothing and must not be swallowed.
Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
R Rinse DEF from your skin immediately with
soap and water.
R If DEF comes into contact with your eyes,
immediately rinse them thoroughly with clean
water. Seek medical assistance without
delay.
R If DEF has been swallowed, rinse your mouth
out immediately. Drink plenty of water. Seek
medical assistance without delay.
R Change out of clothing contaminated with
DEF immediately.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
! The vehicle must be parked on level ground
to fill the DEF tank. The DEF tank can only be filled as intended with the vehicle parked on a
level surface. This avoids false level readings.
Filling the tank is not permitted if the vehicle
is not parked on a level surface. There is a
danger of overfilling, which could result in
damage to components of the BlueTEC
exhaust gas aftertreatment.
! Immediately rinse off surfaces which come
into contact with DEF or remove DEF with a
damp cloth and cold water. If DEF has already crystallized, clean using a sponge and cold
water. DEF residue crystallizes after a short
period and contaminates the affected surfa-
ces. Furthermore, electrical components in
the vicinity may be damaged by DEF.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to the
fuel tank, this can lead to engine damage.
For further information on DEF, see
(Y page 386). 154
RefuelingDriving and parking

Opening/closing the DEF filler cap
The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the SmartKey or with KEYLESS-GO.
X To open: switch the ignition off.
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap swings up.
X Turn blue DEF fuel filler cap 0044counter-clock-
wise and remove it.
DEF filler cap 0044is secured with a plastic
strip.
X To close: place DEF filler cap 0044on the filler
neck and turn it clockwise.
X To close the fuel filler flap, press it in the
direction of arrow 0043.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's
Check Additive See Operator's
Manual Manual message disappears after approx-
imately one minute.
i If the
Check Additive See Operator's
Check Additive See Operator's
Manual
Manual message continues to be shown on
the multifunction display, you must add more
DEF.
DEF refill canisters !
Do not screw the disposable hose on too
tight. The disposable hose could otherwise be damaged and DEF may leak out. X
Unscrew the cap from the opening on top of
DEF refill canister 0044.
X Place disposable hose 0043on the opening of
DEF refill canister 0044and screw it on clock-
wise until hand-tight.
Disposable hose 0043remains closed until you
fasten disposable hose 0043to the DEF filler
neck of the vehicle. X
Place disposable hose 0043on the filler neck on
the vehicle and screw it on clockwise until
hand-tight. When you feel resistance, dispos- able hose 0043is sufficiently secured.
X Lift up and tip DEF refill canister 0044.
Filling stops when the DEF tank is completely
filled. Do not fill the DEF tank any further. DEF
refill canister 0044can be removed when it has
been only partially emptied.
X Turn disposable hose 0043on the filler neck of
the vehicle counter-clockwise and remove it.
X Turn disposable hose 0043on the opening of
DEF refill canister 0044counter-clockwise and
remove it.
X Reseal DEF refill canister 0044with the cap.
DEF refill canisters are available at many gas
stations or at a qualified specialist workshop.
DEF refill canisters are often sold with a filler
hose. A filler hose that does not exactly fill the
vehicle's DEF tank offers no protection against Refueling
155Driving and parking Z

overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail- able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle !
Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out. X
Unscrew the protective cap from DEF refill
bottle 0043.
X Place DEF refill bottle 0043on the filler neck as
shown and screw it on clockwise until hand-
tight.
X Press DEF refill bottle 0043towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
i When DEF refill bottle
0043is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially emp-
tied.
X Release DEF refill bottle 0043.
X Turn DEF refill bottle 0043counter-clockwise
and remove it.
X Screw the protective cap onto DEF refill bot-
tle 0043 again.
DEF refill bottles are available at many gas sta-
tions or at a qualified specialist workshop. Refill
bottles without a threaded cap do not provide
overfill protection. DEF may leak if overfilled.
Mercedes Benz offers special refill bottles with a threaded seal. These are available at any author-
ized Mercedes-Benz Center. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R the transmission must be in position 005Dand
the SmartKey must be removed from the igni- tion lock
R the front wheels must be turned towards the
curb on steep uphill or downhill gradients
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients 156
ParkingDriving and parking

Switching off the engine
G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
X Apply the electric parking brake.
X Shift the transmission to position 005D.
X With the SmartKey: turn the SmartKey to
position 0092in the ignition lock and remove it.
The immobilizer is activated.
X With KEYLESS-GO:
Press the Start/Stop button (Y page 135)
The engine stops and all the indicator lamps in the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position 005Eor005B, the automatic trans-
mission shifts to 005Cautomatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to 005D
automatically.
If you want the automatic transmission to
remain in neutral 005C, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
X Vehicles with a SmartKey: switch on the
ignition.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X All vehicles: depress the brake pedal and
keep it depressed.
X Engage neutral 005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
i The engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds. Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
X Shift the automatic transmission to position
005D.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
i The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard while this is occurring are normal. Parking
157Driving and parking Z

Applying or releasing manually
X
To engage: push handle 0043.
When the electric parking brake is engaged,
the 0049 (USA only) or 0024(Canada only)
red indicator lamp lights up in the instrument
cluster.
i The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle0043.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster goes out.
i The electric parking brake can only be
released:
R when the SmartKey is in position 0047in the
ignition lock (Y page 135) or
R if the ignition was switched on using the
Start/Stop button
To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake (Y page 138).
Applying automatically The electric parking brake is automatically
applied when the transmission is in position 005D
and
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being automatically applied, pull handle 0043.The electric parking brake is also applied auto-
matically if:
R Active Distance Assist DISTRONIC brings the
vehicle to a standstill or
R the HOLD function is keeping the vehicle sta-
tionary
R Active Parking Assist or the Parking Package
with rear view camera is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled:
R the engine is switched off
R the driver is not wearing a seat belt and the
driver's door is opened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red 0049(USA only) or 0024(Canada only)
indicator lamp in the instrument cluster lights
up.
The electric parking brake is not automatically
applied if the engine is switched off by the ECO
start/stop function.
Releasing automatically The electric parking brake is released automat-
ically when all of the following conditions are
fulfilled:
R The engine is running.
R The seat belt tongue is engaged in the belt
buckle.
R The transmission is in position 005Bor005E and
you depress the accelerator pedal or, on a
level surface, you shift from transmission
position 005Dto005B or005E.
R If the transmission is in position 005E, the trunk
lid must be closed.
If the seat belt tongue is not engaged in the seat belt buckle, the following conditions must be
fulfilled:
R The driver's door is closed.
R You are shifting from transmission position
005D or have previously driven at speeds
greater than 2 mph (3 km/h).
R If the transmission is in position 005E, the trunk
lid must be closed.
When the electric parking brake is released,
the 0024 indicator lamp goes out in the instru-
ment cluster. 158
ParkingDriving and parking