towing MERCEDES-BENZ GLE SUV HYBRID 2017 W166 Owner's Manual

Index....................................................... 3
Introduction........................................... 7
Protecting the environment .................... .7
Operator's Manual ................................... 7
Operating safety ...................................... 7
At a glance ............................................. 8
Hybrid drive system ................................. 8
Instrument cluster ................................... 9
Safety ................................................... 10
Hybrid drive system ...............................1 0
Occupant safety .................................... 12
Climate control .................................... 13
Overview of climate control systems ..... 13
Operating the climate control sys-
tems ...................................................... 17
Driving and parking ............................20
Driving ................................................... 20
Driving tips ............................................ 26
Refueling ............................................... 27
Charging the high-voltage battery ..........2 9
Parking .................................................. 37
On-board computer and displays ......38
Important safety notes .......................... 38
Displays and operation .......................... 38
Menus and submenus ............................3 9
Display messages .................................. 45
Warning and indicator lamps in the
instrument cluster ................................. 48
Multimedia system .............................50
Important safety notes .......................... 50
Vehicle menu ......................................... 50
Maintenance and care ........................51
Engine compartment ............................. 51
Breakdown assistance .......................52
Battery (vehicle) .....................................5 2
Jump-starting ........................................ .53
Towing ................................................... 53
Technical data ..................................... 54
Filling capacities .................................... 54
Vehicle data ...........................................5 4
2Contents

A
AccidentAutomat icmeasures after an acc i-
dent ................................................ .10
Activating/deactivating cooling
with air dehumidification ...................17
Air-conditioning system
see Climat e control
Authorized Mercedes-Benz Center
see Qualified specialist workshop
B
Battery (high-voltage)see High-voltage battery
Battery (vehicle)
Display message .............................. 47
Im portant safety notes .................... 52
Jump starting .................................. .53
Brake pedal
Pedal resistance/pedal travel .......... 11
Brakes
RBS warning lamp ............................ 49
Recuperative Brake System ............. 11
Warning lamp ................................... 48
Breakdown
see Towing away
C
Chargingsee Charging the high-voltage bat-
tery (important safety notes)
Charging cable
Connecting ...................................... 33
Controls ........................................... 32
Important safety notes .................... 31
Indicator lamp .................................. 33
Removing ......................................... 34
Storing ............................................. 31
Warming up ..................................... 31
Charging the high-voltage battery
(important safety notes) ..................... 29
Climate control
Automatic climate control (3-
zone) ................................................ 15
Cooling with air dehumidification ..... 17 Dual-zone automatic climate con-
trol ................................................... 13
General notes .................................. 13
Immediate pre-entry climate con-
trol ................................................... 19
Overview of systems ........................ 13
Pre-entry climate control at
departure time ................................. 18
Pre-entry climate control via key ..... 17
Rear control panel ........................... 15
Refrigerant filling capacity ............... 54
Switching residual heat on/off ........ 17
COMAND
Menu overview ................................. 50
Consumption statistics (on-board
computer) ............................................ 43
Coolant (engine)
Checking the level ........................... 51
Displaying the temperature (on-
board computer) .............................. 43
Filling capacity ................................. 54
Temperature gauge .......................... 39
Cooling
see Climate control
D
Datasee Technical data
Display
Condition of charge ......................... 40
see Display messages
Display message
Hybrid drive system ......................... 45
Display messages
Engine .............................................. 47
Vehicle ............................................. 48
Driving safety systems
Recuperative Brake System ............. 11
DYNAMIC SELECT controller
PLUG-IN HYBRID operation .............. 22
E
ECO start/stop function PLUG-IN HYBRID operation .............. 23
Emergency
Automatic measures after an acci-
dent ................................................. 10
Index3

Reserve (fuel tank)see Fuel
Residual heat (climate control) .......... 17
Restraint system
Warning lamp (function) ................... 12
Roof load (maximum) .......................... 54
S
Safety
Hybrid drive system ......................... 10
Safety notes
Hybrid vehicles ................................ 10
Setting the charge current (on-
board computer) .................................. 43
Setting the departure time (on-
board computer) .................................. 44
Specialist workshop .............................. 7
Supplement ............................................ 7
T
Technical data
Vehicle data ..................................... 54
Temperature
Coolant ............................................ 39
Coolant (on-board computer) ........... 43
Towing a trailer
Mounting dimensions ...................... 55
Towing away
Important safety guidelines ............. 53
Trip computer (on-board com-
puter) .................................................... 43
V
Vehicle
Display message .............................. 48
Equipment .......................................... 7
Parking for a long period .................. 52
Towing away .................................... 53
Vehicle data ..................................... 54
Vehicle dimensions ............................. 54
W
Warning
Stickers ........................................... 10 Warning and indicator lamps
Brakes ............................................. 48
Hybrid drive system ......................... 49
RBS (Recuperative Brake Sys-
tem) ................................................. 49
6Index

Hybrid drive system
General notes
Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor.
Important safety notes
Danger of electric shock
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
When towing a vehicle after an accident, be sure
to observe the following sections in the vehicle
Operator's Manual:
RTransporting the vehicle
RTowing the vehicle with the rear axle raised
RTowing a vehicle with both axles on the
ground
Read the safety instructions on towing and tow-
starting (
Ypage 53).
All components of the hybrid drive system are
marked with yellow warning stickers that warn
you of the danger of high voltage. The cables of
the vehicle's high-voltage electrical system are
orange in color.
The ignition must be switched off when carrying
out general tasks, such as changing bulbs or
checking the coolant level.
Automatic switching off of the hybrid
drive system
If components of the restraint system are acti-
vated during an accident, the hybrid drive sys-
tem is automatically deactivated.
The hybrid drive system is not activated when
the vehicle is started if:
Ran electrical short circuit is detected in the
hybrid drive system
Ran electrical connection in the hybrid drive
system is disconnected
This ensures that you do not come into contact
with high voltage.
Manual switching off of the hybrid drive
system
The hybrid drive system can be deactivated
manually using the high voltage switch-off
device.
!To prevent damage to the hybrid drive sys-
tem please observe the following instruc-
tions:
Ronly deactivate the hybrid drive system
manually in the following situations.
Rwork on the hybrid drive system may only
be carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
Deactivate the hybrid system manually if:
Rthe 6 restraint system warning lamp in the
instrument cluster lights up after an accident
Rthe vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated
Rthe vehicle is badly damaged and has to be
towed or transported
10Hybrid drive system
Safety

To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following:
RNever lift or carry the controls by the charging
cable connector or the mains plug.
RTo transport the charging cable, the charging
cable can be:
-wrapped around the controls or
-secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector
Pay attention to the "Important safety notes"
(Ypage 29).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and the charging cable con-
nector will only heat up within the permissible
limiting values, provided that:
Rthe power supply and the charging cable are
not damaged
Rthe instructions for handling the charging
cable and controls on the charging cable are
observed
If the charging cable or charging cable connec-
tor become too hot, have the mains power sup-
ply checked.
Protection device against overvoltage
!Overvoltage in the mains supply may dam-
age the vehicle. For this reason, the vehicle is
equipped with a protection device against
overvoltage in the mains supply. This device
may be triggered during severe thunder-
storms, for example, and may lead to the buil-
ding's fuse being tripped and an interruption
in the power supply. These functions protect
the vehicle. After the building fuse is switched
on again, the charging process resumes auto- matically. Following an interruption in the
power supply or tripping of the building's fuse,
it may take up to 10 minutes for charging to
resume automatically.
Switch on the building protection system again
after it has been triggered. Otherwise, the
charging process cannot be continued.
General information about the charging
procedure
Pay attention to the "Important safety notes"
(Ypage 29).
The vehicle socket is located in the rear bumper on the right below the tail lamp.
The charge socket flap and the vehicle are cen-
trally locked or unlocked simultaneously.
Charging the high-voltage battery via
the electrical outlet
Charging cable for electrical outlets
Important safety notes
!Only use the charging cable to charge the
high-voltage battery. Do not use the charging
cable for other purposes. It may otherwise be damaged.
The vehicle is supplied with a country-specific
charging cable for connection to a mains socket.
Only use the charging cable supplied with the
vehicle or a charging cable approved for the
vehicle.
iIf you use the supplied 12 A charging cable
to charge a high-voltage battery:
Rthe charge time increases considerably
Relectrical consumption increases consider-
ably
Where possible, charge the high-voltage bat-
tery at a charging station (
Ypage 35). Only
then can certified electrical energy consump-
tion levels be reached.
iThe charging process can vary depending on
the power supply. Therefore, always observe
the local information.
Information about charging from a wallbox
(
Ypage 34).
Information on charging at a charging station
(
Ypage 35).
Stowing the charging cable
The charging cable can be stowed and secured
in the bag provided in the cargo compartment of
the vehicle.
Charging the high-voltage battery31
Driving and parking
Z

Display messagesPossible causes/consequences andMSolutions
Withoutstartingengine again, con ‐sultworkshop
You canno tstart th eengin eagain due to amalfunction .
A warning tone also sounds.
If th eengin eis running:
XVisit aqualified specialist workshop .
If you switch off th eengine:
XSafeguar dth evehicl eagainst rollin gaway (see th evehicl eOpera-
tor' sManual).
XNotify aqualified specialist workshop or breakdown service.
á
Towing Not Permit ‐ted See Operator'sManual
The hybrid drive system is malfunctioning .
XHaveth evehicl etransporte don atransporte ror trailer to th enear-
est qualified specialist workshop .
Û
StörungWerkstattaufsuchen(Malfunction
Visit workshop )
The hybrid drive system is malfunctioning .
XVisitaqualified specialist workshop .
Û
Malfunction
The hybrid drive system is malfunctioning .
XHaveth evehicl etowed away by aprofessional recovery compan yto
th eneares tqualified specialist workshop .
d
Malfunction
The drive system is malfunctioning .
The ECO start/sto pfunction may hav efailed.
The drive powe ris restricted.
XVisit aqualified specialist workshop .
ï
ChargerCable Con ‐nected
The charging cable connecto ris connecte dto th evehicl esocket.
You canno tdrive off as lon gas th echarging cable connecto ris still
connected.
Befor eyou drive off :
XRemove thecharging cable connecto rfrom th evehicl esocke t
(Ypage 34) .
6
Please Wai tDepressurizing Tan k
The fuel filler flap unlocking butto nhas been pulled .The fuel tan kmus t
be depressurized before refueling.
XWait until th efuel tan kis depressurized and th efuel filler flap is
unlocked.
The opening process for th efuel filler cap may tak eup to 15
minutes.
6
Tan kis Depressur ‐izedReadyforRefu‐eling
The fuel tan kis no wdepressurized. The vehicl emay no wbe refueled .
XObserveth einformation on refuelin gon th efuel filler flap .
XOpenth efuel filler cap and remove it (Ypage 27).
46Display messages
On-board computer and displays

Jump-starting
Observe the notes on jump-starting in the vehi-
cle Operator's Manual.
If your vehicle has been jump-started, the elec-
tric drive may not be available for approximately
30 minutes.
Jump-starting is not considered to be a normal
operating condition.
Jumper cables and further information regarding
jump-starting can be obtained at any qualified
specialist workshop.
Towing
Important safety notes
Observe the notes on towing away and trans-
porting in the vehicle Operator's Manual.
Towing the vehicle with the rear axle raised or
transporting the vehicle should be carried out
only by professional recovery companies. It is
better to have the vehicle transported than to
have it towed away.
In the following cases, the vehicle must not be
towed but be transported instead:
RThe multifunction display is not working.
RTheá Towing Not Permitted SeeOperator's Manualmessage is shown in
the multifunction display.
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m)and must not
exceed a towing speed of 6 mph (10 km/h). For
longer distances, have the vehicle loaded and
transported.
Towing53
Breakdown assistance
Z

GLE 550 e 4MATIC
Wheelbase114.8 in
(2915 mm)
Maximum ground clear-
ance (steel suspension)8.0 in
(202 mm)
Maximum ground clear-
ance (AIRMATIC package)10.0 in
(255 mm)
Maximum ground clear-
ance (ON&OFFROAD pack-
age)11.2 in
(285 mm)
Minimum ground clear-
ance7.1 in
(180 mm)
Turning radius38.7 ft
(11.80 m)
Maximum roof load220 lb
(100 kg)
Permissible trailer load,
braked at a minimum gradi-
ent-climbing capability of 12%
from a standstill4410 lbs
(2000 kg)
Maximum drawbar nose-
weight, the drawbar nose-
weight is not included in the
trailer load355 lbs
(160 kg)
Gross rear axle weight rat-
ing when towing a trailer3704 lbs
(1680 kg)
Mounting dimensions
!
If you have a trailer tow hitch retrofitted,
changes to the cooling system and drive train
may be necessary, depending on the vehicle
type.
If you have a trailer tow hitch retrofitted,
observe the anchorage points on the chassis
frame.
:Anchorage points for the trailer tow hitch
;Rear axle center line
Ball position of the ball coupling
When choosing a ball coupling, the dimensions
stated in the illustration must not be exceeded.
High-voltage battery
Missing values were not available at time of
going to print.
GLE 500 e 4MATIC
Model
Energy content
Nominal capacity
Range in electric-only
mode (according to NEDC)
Vehicle data55
Technical data