key MERCEDES-BENZ GLS 2017 Manual Online

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X
Lift insert C up and out.X
To re-install the insert: place insert C into
the holder and press down on the right until it
engages.
Cigarette lighter
G WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if: R
the hot cigarette lighter falls R
a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
! The cigarette lighter in the center console in
the front compartment is not intended for
operating the tire inflation compressor.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 138).X
To open: slide cover C to its foremost posi-
tion. X
Press in cigarette lighter D .
Cigarette lighter D will pop out automatically
when the heating element is red-hot. X
To close: pull cover C back as far as it will go. 12 V sockets
General notes X
Turn the SmartKey to position 1 in the ignition
lock ( Y
page 138).
With the exception of the socket in the front
center console, all sockets can be used for
accessories with a maximum current draw of
240 W (2 0 A). The socket in the front center
console can be used for accessories with a max-
imum current draw of 180 W( 15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
i An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
Socket in the front center console
! The socket is not suitable for operating the
tire inflation compressor. X
To open: slide the cover to its foremost posi-
tion. X
Lift up the cover of the socket. X
To close: pull the cover back as far as it will
go.
Socket in the rear compartment center
console Vehicles with the Rear Seat Entertainment Sys-
tem have two sockets in the center console in
the rear compartment. X
Lift up the cover of the socket.306
Features
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The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations in COMAND Downloading destinations Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No the address can be stored in
the address book.
The destination download function is available
if: R
the vehicle is equipped with a navigation sys-
tem. R
the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section. Search & Send General notes To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps ®
can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter a destination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 138).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.312
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If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center. The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an Features 313
Stowage and features Z

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existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
The Roadside Assistance Connected mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request for Vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? message appears in the
display. X
Press the Yes button to confirm the message.X
When the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position 2 in the ignition lock
( Y
page 138).X
If the Please follow the instructions
received by phone and move your vehi‐
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Active message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone. Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
page 30).
Information on Roadside Assistance
( Y
page 27).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the Do you want to
start route guidance? Destination
Received destination has been saved
in "Previous destinations". message on
the multimedia system display.
The route is saved. X
To start route guidance: select Yes .
An overview of the route is shown in the dis-
play.
If you select No , the saved route can be called
up later in the navigation menu. X
Select Start .
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.314
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Clearing the memory Make sure that you clear the memory of the
integrated garage door opener before selling the
vehicle. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 138).X
Press and hold buttons D and

Page 324 of 390

Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
G WARNING
Windshield washer concentrate could ignite if
it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
Checking coolant level
X
Park the vehicle on a level surface.
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 138).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice ( Y
page 140).X
Check the coolant temperature gauge in the
multifunction display.
The coolant temperature must be below
158 ‡ (70 †). X
Turn the SmartKey to position 0 in the ignition
lock ( Y
page 138). X
On vehicles with KEYLESS-GO, press the
Start/Stop button ( Y
page 140).X
Press the Start/Stop button ( Y
page 140).X
Slowly turn cap C half a turn counter-clock-
wise and allow excess pressure to escape. X
Turn cap C further counter-clockwise and
remove it.
If the coolant is at the level of marker bar

Page 327 of 390

! In car washes with a towing mechanism,
make sure that the automatic transmission is
in transmission position N , otherwise the
vehicle could be damaged. R
Vehicles with a SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door or
front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P auto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans-
mission to N beforehand.R
Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P auto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N :X
Make sure the vehicle is stationary and the
ignition is switched off. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 138).
Use the SmartKey instead of the Start/Stop
button on vehicles with KEYLESS-GO. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all countries
concerned. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlets. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
Tires R
Door gaps, roof gaps, joints, etc. R
Electrical components R
Battery R
Connectors R
Lamps R
Seals R
Trim R
Ventilation slots Care 325
Maintenance and care Z

Page 330 of 390

Cleaning the sensors
! If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm ) betwee n the vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
X
Clean sensors C of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
camera
! Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer. X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2 in the igni-
tion lock. X
Open the camera cover for cleaning via the
multimedia system (see the separate operat-
ing instructions). X
To clean the camera: use clean water and a
soft cloth to clean the camera lens C .
360°camera: if you drive at speeds above
20 mph (30 km/h) or with the SmartKey in posi-
tion 0 or 1 in the ignition lock, the cover of the
360° camera closes automatically.
Cleaning the exhaust pipe
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Mercedes-AMG GLE 63 vehicles with black
exhaust pipes: black chromed exhaust tips
should not be polished with a chrome polish.
They will otherwise lose their black shine. For
optimal care, the faceplates should be rubbed
with a lightly oiled cloth after every car wash.
Commercially available engine and care oils
are suitable for this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing. X
Clean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.328
Care
Maintenance and care

Page 334 of 390

X
If possible, bring the front wheels into the
straight-ahead position. X
Vehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected ( Y
page 188).X
Vehicles with the Off-Road Engineering
package: make sure that the normal level is
selected ( Y
page 182).X
Switch off the engine. X
Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock. X
Vehicles with KEYLESS-GO: open the driv-
er's door.
The on-board electronics now have status 0 .
This is the same as the SmartKey having been
removed. X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y
page 138).X
Make sure that the passengers are not endan-
gered as they do so. Make sure that no one is
near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier. X
Get out of the vehicle. Pay attention to traffic
conditions when doing so. X
Close the driver's door. X
Unload heavy luggage.
i Only operate the tire inflation compressor
using a 12 V socket, even if the ignition is
turned off ( Y
page 306).
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
or more tires. The affected tire must not show
any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the sidewall of the tire. You will find this marking
next to the tire size designation, the load-bear-
ing capacity and the speed index ( Y
page 361).
MOExtended tires may only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor.
If a pressure loss warning message appears
in the multifunction display: R
observe the instructions in the display mes-
sages ( Y
page 268). R
check the tire for damage. R
if driving on, observe the following notes.
The driving distance possible in run-flat mode is
approximately 50 miles (80 km) when the vehi-
cle is partially laden and approximately 18 miles
(30 km) when the vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible depends upon: R
vehicle speed R
road condition R
outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions
or maneuvers, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode is
counted from the moment the tire pressure loss
warning appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
i When replacing one or all tires, please
observe the following specifications for your
vehicle's tires: R
size R
type and R
the "MOExtended" mark
If a tire has gone flat and cannot be replaced
with a MOExtended tire, a standard tire may
be used as a temporary measure. Make sure
that you use the proper size and type (sum-
mer or winter tire).
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the fac-
tory. It is therefore recommended that you
additionally equip your vehicle with a TIR EFIT
kit if you mount tires that do not feature run-
flat properties, e.g. winter tires. A TIREFIT kit
may be obtained from a qualified specialist
workshop.332
Flat tire
Breakdown assistance

Page 339 of 390

plenty of clean water and seek medical atten-
tion.
H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
! Always have work on batteries carried out at
a qualified specialist workshop. Should it, in
exceptional circumstances, be absolutely
necessary to disconnect the 12-volt battery
yourself, observe the following: R
secure the vehicle to prevent it from rolling
away. R
switch off the ignition. R
always disconnect the negative terminal
clamp first, followed by the positive termi-
nal clamp.
After the battery has been disconnected, the
transmission is locked in position P .
After the work has been done, install the bat-
tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid contact
with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Rinse any acid spills immediately
with clear water. Contact a physician
if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.Battery (vehicle) 337
Breakdown assistance Z

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