MERCEDES-BENZ M-Class 2011 W164 Owner's Manual

Display messagesPossible causes/consequences and M SolutionsÅ
Shift briefly into
NYou have reduced the vehicle speed, but the automatic
transmission is not in position N.XBriefly shift the automatic transmission to position N.Å
Shifting Process
Canceled
ReactivateThe gearshift process has been canceled.XRepeat the gearshift process.Ã
InoperativeDSR (Downhill Speed Regulation) is deactivated due to a
malfunction.XHave DSR checked at a qualified specialist workshop.Blind Spot Assist
Currently
Unavailable See
Operator's ManualBlind Spot Assist is temporarily inoperative if:
R the sensors are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the on-board voltage is too low.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
Blind Spot Assist is operational again and the display message
disappears when:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the radar sensor system is back within the operating
temperature range.
If the display message continues to be displayed:XClean the sensors ( Y page 291).XRestart the engine.Blind Spot Assist
InoperativeBlind Spot Assist is faulty.
The yellow 9 indicator lamps also light up in the exterior
mirrors.XVisit a qualified specialist workshop.Cruise Control
InoperativeCruise control is faulty. XVisit a qualified specialist workshop.Display messages239On-board computer and displaysBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 239Z

Display messagesPossible causes/consequences and M SolutionsCruise Control
--- mph A condition for activating cruise control has not been met.
You wanted to save a speed of less than 20 mph (30 km/h).XIf the situation allows, drive faster than 20 mph (30 km/h) and
save the speed.XCheck the activation conditions for cruise control
( Y page 171).DISTRONIC
--- MPH An activation condition for DISTRONIC is not fulfilled.XIf the situation allows, drive faster than 20 mph (30 km/h) and
save the speed.XCheck activation conditions for DISTRONIC ( Y page 173).DISTRONIC
OverrideDISTRONIC is no longer controlling the speed of the vehicle.XTake your foot off the accelerator pedal.DISTRONIC
InoperativeDISTRONIC is faulty or the display has failed.XVisit a qualified specialist workshop.DISTRONIC
Currently
Unavailable See
Operator's ManualDISTRONIC is deactivated and is temporarily inoperative if:
R the DISTRONIC cover in the radiator grill is dirty.
R its function is impaired due to heavy rain, snow or fog.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the radar sensor system has not detected any vehicles or
stationary objects, e.g. traffic signs, for a long time.
R the system is outside the operating temperature range.
DISTRONIC becomes available again and the display message
disappears when:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:XClean the DISTRONIC cover in the radiator grill ( Y page 291).XRestart the engine.GWarning
DISTRONIC cannot take weather conditions into account. Switch off DISTRONIC or do not turn
it on if the sensor is dirty or visibility is diminished as a result of snow, rain or fog. The distance
control may be impaired even before the system is able to detect a dirty sensor. The DISTRONIC
240Display messagesOn-board computer and displays
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 240

Currently Unavailable See Operator’s Manual message will be displayed in the
multifunction display and DISTRONIC will be turned off.
Tires
GWarning
Do not drive with a flat tire. A flat tire affects the ability to steer or brake the vehicle. You may
lose control of the vehicle. Continued driving with a flat tire will cause excessive heat build-up
and possibly a fire.
GWarning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, adversely affect
handling and fuel economy, and are more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, wear
unevenly, increase stopping distance, and result in sudden deflation (blowout) because they are
more likely to become punctured or damaged by road debris, potholes etc.
Display messagesPossible causes/consequences and M SolutionsTire Pressure
Check TiresGRisk of accident
The tire pressure loss warning system has detected a significant
loss in pressure.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XCheck the tires and, if necessary, change the wheel
( Y page 340).XCheck the tire pressures and, if necessary, set to the correct
tire pressure.XRestart the tire pressure loss warning system when the tire
pressure is correct ( Y page 329).Check tires,
then restart Run
Flat IndicatorA display message for the tire pressure loss warning system was
shown.XSet the correct tire pressure in all four tires.XRestart the tire pressure loss warning system ( Y page 329).Run Flat Indicator
InoperativeThe tire pressure loss warning system is faulty.XVisit a qualified specialist workshop.Tire pressure
displayed after
driving for a few
minutesThe tire pressure monitor is measuring the tire pressure.XDrive on.
The tire pressures appear in the multifunction display after you
have been driving for a few minutes.Display messages241On-board computer and displaysBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 241Z

Display messagesPossible causes/consequences and M SolutionsTire Pressure
Monitor
InoperativeThe TPMS is faulty.XVisit a qualified specialist workshop.Tire Pressure
Monitor
Inoperative No
Wheel SensorsThe wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.XMount wheels with suitable tire pressure sensors.
The TPMS is activated automatically after driving for a few
minutes.Check
Tire(s)GRisk of accident
The tire pressure in one or more tires has dropped significantly.
The wheel position is displayed in the multifunction display.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XCorrect the tire pressure ( Y page 331).XIf necessary, change the wheel ( Y page 340).Caution:
Tire DefectGRisk of accident
The tire pressure in one or more tires has dropped suddenly. The
wheel position is displayed in the multifunction display.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change the wheel ( Y page 340).Tire pressure(s)
Please CorrectThe tire pressure is insufficient in at least one of the tires or the
tire pressure difference between the wheels is too great. The
wheel position is displayed in the multifunction display.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 331).XRestart the tire pressure monitor ( Y page 333).Tire Pressure
Monitor
Wheel Sensor
MissingThere is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.XHave the faulty tire pressure sensor replaced at a qualified
specialist workshop.242Display messagesOn-board computer and displays
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 242

Display messagesPossible causes/consequences and M SolutionsTire Pressure
Monitor
Currently
UnavailableDue to a source of radio interference no signals can be received
from the wheel sensors. The tire pressure monitor is temporarily
malfunctioning.XDrive on.
The TPMS restarts automatically as soon as the problem has
been solved.h
Tire Pressure
Caution: Tire
DefectGRisk of accident
The tire pressure in one or more tires has dropped suddenly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change the wheel ( Y page 340).h
Tire Pressure
Check TiresGRisk of accident
The tire pressure in one or more tires has dropped significantly.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XIf necessary, change the wheel ( Y page 340).XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 331).h
Please correct the
tire pressuresThe tire pressure is insufficient in at least one of the tires or the
tire pressure difference between the wheels is too great.XCheck the tire pressures at the next opportunity. If necessary,
correct the tire pressure ( Y page 331).
Vehicle
Display messagesPossible causes/consequences and M SolutionsShift to P or N
to start engineYou have attempted to start the engine with the transmission in
position R or D. XShift the transmission to position P or N.Auxiliary Battery
MalfunctionThe auxiliary battery for the automatic transmission is no longer
being charged.XVisit a qualified specialist workshop.Depress brake
to shift out of PYou have attempted to move the transmission selector lever to
position D, R or N without depressing the brake pedal.XDepress the brake pedal.Display messages243On-board computer and displaysBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 243Z

Display messagesPossible causes/consequences and M SolutionsDoor Open
Vehicle Not In ParkThe driver's door is open and the transmission is in position R, N
or D.XShift the transmission to position P.XEngage the parking brake.Drive to workshop
without shifting
gearsYou cannot change the transmission position due to a malfunction.
If transmission position D is selected:XDrive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R, N or P is selected:
XNotify a qualified specialist workshop or breakdown service.Only shift to P
when vehicle is at
a standstillThe vehicle is moving.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XShift the transmission to position P.EGRisk of accident
The hood or the tailgate is open.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XClose the hood or tailgate.You have attempted to lock the vehicle with KEYLESS-GO while
the tailgate or door is open.XClose all doors and/or the tailgate.;At least one door is open. XClose all doors.D
Power Steering
Malfunction See
Operator's ManualGRisk of accident
The power steering assistance is faulty. You will need to use more
force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.244Display messagesOn-board computer and displays
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 244

Display messagesPossible causes/consequences and M SolutionsNo ServiceYour vehicle is outside the network provider transmitter/receiver
range. XWait until the mobile phone operational readiness symbol
appears in the multifunction display.~
Bluetooth ReadyThe Bluetooth ®
connection between your mobile phone and
COMAND is not activated.XIf desired, activate the Bluetooth ®
connection between the
mobile phone and COMAND (see the separate operating
instructions).¥
Top Up Washer FluidThe washer fluid level has dropped to approximately ⅓ of the total
reservoir capacity.XAdd washer fluid ( Y page 286).
SmartKey
Display messagesPossible causes/consequences and M Solutions+
Please replace keyThe SmartKey needs to be replaced. XVisit a qualified specialist workshop.+
Remove keyThe SmartKey is in the ignition lock.XRemove the SmartKey.+
Don't Forget Your
KeyThe display message is shown for a maximum of 60 seconds and
is only a reminder.
You are opening the driver's door with the engine switched off.
The SmartKey is not in the ignition lock.XTake the SmartKey with you when you leave the vehicle.+
Key Does Not
Belong To VehicleYou have put the wrong key in the ignition lock.XUse the correct key.+
Change Key
BatteriesThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 75).Display messages245On-board computer and displaysBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 245Z

Display messagesPossible causes/consequences and M Solutions+
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the SmartKey in the ignition lock if
necessary.+
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.XOperate the vehicle with the key in the ignition lock if necessary.+
Key Detected In
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.+
Pull starting
button out then
insert keyThe KEYLESS-GO key can continuously not be detected.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.246Display messagesOn-board computer and displays
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 246

Warning and indicator lamps in the instrument cluster
Brakes
ProblemPossible causes/consequences and M Solutions$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.You are driving with the parking brake engaged.XRelease the parking brake.
The warning lamp goes out and the warning tone ceases.$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the engine is
running. A warning tone
also sounds.GRisk of accident
There is insufficient brake fluid in the fluid reservoir.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop immediately.XObserve the additional display messages in the multifunction
display.
Do not add brake fluid. This will not rectify the malfunction.
GWarning
Driving with the brake warning lamp illuminated can result in an accident. Have your brake system
checked immediately if the brake warning lamp stays on. Do not add brake fluid before checking
the brake system.
Overfilling the brake fluid reservoir can result in spilling brake fluid on hot engine parts and the
brake fluid catching fire. You can be seriously burned.
Warning and indicator lamps in the instrument cluster247On-board computer and displaysBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 247Z

Seat beltsProblemPossible causes/consequences and M Solutions7
After starting the
engine, the red seat
belt warning lamp lights
up for 6 seconds.The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.XFasten your seat belt ( Y page 53).7
After starting the
engine, the red seat
belt warning lamp lights
up. In addition, a
warning tone sounds
for up to 6 seconds.GRisk of injury
The driver's seat belt is not fastened.
XFasten your seat belt ( Y page 53).
The warning tone ceases.7
The red seat belt
warning lamp lights up
after the engine starts,
as soon as the driver's
or the front-passenger
door is closed.GRisk of injury
The driver or front passenger has not fastened their seat belt.
XFasten your seat belt ( Y page 53).
The warning lamp goes out.GRisk of injury
There are objects on the front-passenger seat.
XRemove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out.7
The red seat belt
warning lamp flashes
and an intermittent
audible warning
sounds.GRisk of injury
The driver or front passenger has not fastened their seat belt. In
addition, you are driving faster than 15 mph (25 km/h) or you have
briefly driven faster than 15 mph (25 km/h).
XFasten your seat belt ( Y page 53).
The warning lamp goes out and the intermittent audible warning
ceases.GRisk of injury
There are objects on the front-passenger seat. In addition, you are
driving faster than 15 mph (25 km/h) or you have briefly driven
faster than 15 mph (25 km/h).
XRemove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out and the intermittent audible warning
ceases.248Warning and indicator lamps in the instrument clusterOn-board computer and displays
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 248