check engine light MERCEDES-BENZ METRIS 2016 MY16 Operator’s Manual
Page 122 of 310
Key positions
gTo insert/remove thekey,tol oc kt he steer -
ing whee l
1To unlockthe steering wheel, powe rsupply
for som econsum ers( e.g. th eradio)
2To switch on th eignition .Powe rsupply for
all consumer sand drive position
3To start th eengine
iIf th ekeydoes no tbelong to th evehicle, it
can still be turne dintheignition lock. How-
ever, th eignition will no tbeswitched on .The
engin ecanno tbes tarted.
Prepa ring for ajourne y
Visua lcheck ofthev ehicle exteri or
XIn particular, chec kthe followin gcom ponent s
on th evehicle, and on th etrailer as necessary:
Rlicense plates, vehicl elighting ,tur ns ignals,
brak elamp sand wiper blade sfor dir tand
damag e
Rtires and wheels for fir mseating ,correct
tire pressur eand general condition
Rtrailer to whitch for play and securit y
The trailer couplin gisoneof th emost
important vehicl epartsw ithr egard to roa d
safety. Observ ethe note sono peration ,
car eand maintenance of th etrailer to w
hitch (see th emanufacturer' soperating
instructions).
XRectify any noticeable defects before com-
mencin gthe journey.
Check sinthevehicle
Emergency equipment/first-aid kit
XChec kthe equipmen ttomakes uret hatiti s
accessible, complet eand read yfor use.
The first aid and breakdown assistanc eequip -
men tislocated:
Rin th efront door stowage compartments
Rin theseat base of th eleftf ront seat
Rin therear stowage compartmen tontheright -
han dside of th evehicl e(Ypage 260)
Vehicle lighting
XTurn th ekeyto position 2in th eignition lock.
XChec kthe lighting system wit hthe aid of a
secon dperson .
XReplac edefective bulbs (Ypage 98).
Before drivingo ff
GWARNING
Objects in th edriver's footwell may restrict
th ec learance around th epedal sorb locka
depressed pedal .This jeopardizes th eoper -
ating and roa dsafet yoft hevehicle. There is a
ris kofana ccident.
Stow all objects securel yint he vehicl esothat
they do no tget int othe driver's footwell.
Whe nusingfloormats or carpets, mak esure
that they are properly secured so that they do no tslip or obstruct th epedals. Do no tplac e
several floormats or carpet sontopof on e
another.
GWARNIN G
Unsuitable footwear can hinder correc tusage
of th epedals, e.g. :
Rshoes withthick sole s
Rshoes wit hhigh heel s
Rslippers
There is ariskofana ccident.
Wear suitable footwear to ensur ecorrect
usage of th epedals.
120Driving
Driving and parking
Page 127 of 310
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start.
The starter motor can be
heard.There isamalfunction in the fuel supply.
XTurn the key back to position 0in the ignition lock before attempting
to start the engine again.
XStart the engine again.
Please bear in mind that lengthy and frequent startin gattempt swill
drain the battery.
If the engine does not start after several attempts:
XConsult aqualified specialist workshop.
The engine does not
start.
The starter motor can be
heard. The reserve fuel
warning lamp is lit and
the fuel gage is at 0.The fuel tank has been run dry.
XRefuel the vehicle.
The engine does not
start.
The starter motor cannot
be heard.The on-board voltage is too low. The battery is too weak or discharged.
XJump-start the vehicle (Ypage 262).
If the engine cannot be jump-started, the starter motor is faulty.
XConsult aqualified specialist workshop.
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 253).
The engine is not running
smoothly and is misfir-
ing.There is amalfunction in the engine electronics or amechanical com-
ponent of the engine management system.
XOnly depress the accelerator pedal slightly.
Unburnt fuel may otherwise get into the catalytic converter and
damage it.
XHave the cause rectified immediately at aqualified specialist work-
shop.
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
ar isk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away.T here isarisk of an
accident.
Automatic transmission125
Driving and parking
Z
Page 161 of 310
The rear view camera may show obstacles in
perspectival distortion, incorrectly or not at all.
The rear view camera cannot display all objects
located very near and/or under the rear
bumper. It does not warn you ofacollision, per-
sons or objects.
Under the following circumstances, the rear
view camera will not function, or will function in
al imited manner:
Rif the tailgate or rear door is open
Rif it is raining very heavily or snowing, or it is
foggy.
Rat night or in very dark places
Rif the camera is exposed to very bright light.
White lines may appear in the camera image.
Rif the area is lit by fluorescent light or LED
lighting. The camera image may flicker.
Rif the camera lens fogs up, e.g. when driving
into aheated garage in winter, causing arapid
change in temperature.
Rif the camera lens is dirty or obstructed.
Observe the notes on cleaning (Ypage 257).
Rif the rear of the vehicle is damaged. In this
case, have the camera position and setting
checked at aqualified specialist workshop.
Do not use the rear view camera in these situa-
tions. You could otherwise injure others or dam-
age object sand the vehicle while parking and
maneuvering.
The field of vision and other functions of the rear
view camera may be restricted due to additional accessories on the rear of the vehicle (e.g.
license plate holder, rear-mounted bicycle
rack).
Guide lines are alwayss hown at road level. In
trailer mode, the guide lines are shown at the
level of the trailer coupling.
If you change wheel size, make sure they corre-
spond to the correctw heel size category
(
Ypage 267). If the category is changed without
recoding the control units in the vehicle, the rear
view camera cannot be precisely calibrated. The
guide lines at road level or at the level of the
trailer tow hitch will not be displayed correctly.
In vehicles with atailgate, the rear view camera
is protected from raindrops and dust by means
of aflap. When the rear view camera is activa-
ted, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine For technical reasons, the flap may remain open
briefly after the rear view camera has been
deactivated.
Switching the rear view camera on or
off
XTo switch on: make sure that the key is in
position 2in the ignition lock.
XShift the transmission to position R.
On vehicles with atailgate, the rear view cam-
era flap opens. The audio display shows the
area behind the vehicle. The rear area shown
is divided by guide lines.
In vehicles with atrailer coupling installed, the
function mode of the rear view camera can be
switched over when the trailer is reached. The
rear view camera then changes the viewing
angle and shows alocating aid for the ball cou-
pling of the trailer tow hitch to help reach the
drawbar.
XTo switch function mode: select and con-
firm "Reverse parking" function :or "Cou-
pling up atrailer“ function ;using the audio
system control knob.
Information on the audio system control knob
can be found in the separate operating
instructions.
The symbol of the selected function is high-
lighted.
XTo switch off: shift the transmission to posi-
tion Nor D.
The dynamic guide lines are hidden and after
about 15 sthe rear view camera switches
itself off.
or
XDrive forwards more than about 30 ft (10 m).
or
XDrive forwards faster than 6mph (10 km/h) .
Driving system s159
Driving an dparking
Z
Page 168 of 310
RWhen driving withatrailer, check at regular
intervals that the load is secured and that the
brakes and lights are working.
RBear in mind that the handling will be less
stable when towing atrailer than when driving
without one. Avoid sudden steerin gmove-
ments.
RThe vehicle/trailer combination is heavier,
accelerates more slowly and has adecreased
gradient climbing capability and alonger
braking distance.
It is more susceptible to crosswinds and
requires cautious steering.
RIf possible, do not brake suddenly, but rather
moderately at first so that the trailer can acti-
vate its brakes. Then increase the forceont he
brake pedal.
RIf the automatic transmission repeatedly
shifts between gears when driving on inclines,
restrict the shift range. Select shift range 4,3,
2 or 1.
Drivin ginal ow gear and at alow speed
reduces the risk of damaging the engine.
RWhen driving on adownhill gradient, shift to a
low gear and take advantage of the engine's
braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if instal-
led, the trailer brakes.
RIf the coolant temperature increases dramat-
ically while the air-conditionin gsystem is
switched on, switch off the air-conditioning
system.
Coolant heat can also be dissipated by
switchin gthe airflow and the temperature of
the air conditioning to the maximum level.
Open the windows if necessary.
RWhen overtaking, pay particular attention to
the extended length of your vehicle/trailer
combination.
Due to the length of your vehicle/trailer com- bination you need an additional distance
before you can return to your original lane.
Uncoupling atrailer
GWARNING
If you uncouple atrailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is arisk of injury.
Do not uncouple atrailer if the overrun brake
is engaged.
!Do not disconnect atrailer with an engaged
overrun brake. Otherwise, your vehicle could
be damaged by the rebounding of the overrun
brake.
XMake sure that the selector lever of the auto-
matic transmission is in position P.
XEngage the vehicle's parking brake.
XClose all doors.
XApply the parking brake of the trailer.
XIn addition, secure the trailer against rolling
away withawheel chock or similar object.
XRemove the trailer cable and safety chains
and decouple the trailer.
Permissible trailer loads and trailer
drawbar noseweights
Weight information
!For vehicles with apermissible gross vehicle
weight of 6724 lbs (3050 kg), the permissible gross combination weight is less than the sum
of the permissible gross vehicle weight plus
the permissible trailer load. Exceeding the
permitted gross combination weight could
damage the powertrain ,transmission or
trailer tow hitch.
If either the vehicle or the trailer is fully laden,
the permitted gross vehicle weight or the per- mitted trailer load values are reduced accord-
ingly. In this case, you may only partially load
the trailer or the vehicle.
The gross trailer weight (GTW) is calculated by
adding the weight of the trailer to the weight of
the load and equipment. The permissible gross
trailer weight is 5000 lbs (2268 kg).
The maximum noseweight of the trailer drawbar
on the ball coupling is 500 lbs (227 kg). The
actual noseweight may not exceed the value
given on the identification plates of the trailer
tow hitch or the trailer. If the values vary, the
lowest value alwaysa pplies.
The gross combination weight rating (GCWR) is
calculated by adding the gross weight of the
trailer to the gross vehicle weight including a
166Towing atrailer
Driving and parking
Page 220 of 310
Display messagesPossible causes/consequences andMSolutions
ÒThe tailgateisopen.
XClos ethe tailgate.
ÑThe rear door is open .
XClosethe rear door(s).
ÓAn additional warning tone sounds. The hoo disopen.
GWARNIN G
The open hoo dmay then bloc kyour vie wwhen th evehicl eisinm otion.
There is ariskofana ccident.
XStop thevehicl eimmediately, payin gattention to roa dand traffic
conditions.
XSecur ethe vehicl etopreventitfromr ollin gaway (Ypage 132).
XClosethe hood.
CAn additional warning tone sounds while th evehicl eisinm otion.The
display shows th eopen door(s).
XClos eall doors.
Ð
Power Steering Mal ‐function See Oper.Manual
An additional warning tone sounds. The steering powe rassistanc e
could be malfunctioning .You may need to steer mor eforcefully.
XCarefully continu etoaqualified specialist workshop and hav ethe
steering checke dimmediately.
Â
Obtain aNew Key
The ke yneeds to be replaced.
XVisit aqualified specialist workshop .
Phone No ServiceYour vehicleisoutside th enetwork provider' stransmitter/receiver
range.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th em inimum .
XAddw asher flui d(Ypage 246).
Indicatorand warning lamps in th einstrume nt cluster
Generaln otes
Whe nswitching on th eignition ,som esystems carry out aself-test .Som eindicator and warning
lamp smay temporarily tur nonorstart to flash. This is no tanindication of any problem .Onlyw hen
these indicator and warning lights tur nonorstart flashin gafter th eengineh as started or during th e
journey has amalfunction occurred .
218Indicator and warning lamps in th einstrument cluster
On-board computera nd displays
Page 225 of 310
Engine
Warning/
indicator
lampNSignaltype
Possible causes/consequences and M
Solutions
;NThe yellow CheckE nginew arning lamp lightsupw hile theengine is running.
Therem ay beamalfunction, for example:
Rin th eengine management
Rin th etransmission management
Rin th efuel injection system
Rin th eexhaust system
Rin th eignition system (for vehicle swithagasoline engine)
Rin th efuel system
The emission limit values may be exceeded and th eengine may be runnin gin
emergency mode.
XHav ethe vehicle checked as soon as possible at aqualified specialist workshop.
æNThe yellow reservef uel warning lamp is on while th eengine is running.
The fuel leve lhas dropped to th ereserver ange.
XRefuel at th enearest gas station.
?NThe red coolant warning lamp comes on while th eengine is running.
On vehicle swithout steering wheel buttons, th ecoolant temperatur egage is at the
start of th ebar display (
Ypage 172).
On vehicle swith steering wheel buttons ,the coolant temperatur egage is at the
start of th escale in th einstrumentc luster(
Ypage 37).
The temperatur esensor for th ecoolant temperatur egage is faulty.
The coolant temperatur eisnolonger beingm onitored. Thereisar isk of engine
damag eifthecoolant temperatur eistoohigh.
XStop th evehicle immediately, payinga ttention to road and traffic conditions,
and switch off th eengine .Don otcontinue driving unde rany circumstances.
XSecure th evehicle to prevent it from rolling away (Ypage 132).
XConsult aqualified specialist workshop.
Indicator and warning lamps in th einstrumen tcluster223
On-boardc omputer and displays
Z
Page 227 of 310
Warning/
indicator
lampNSignal type
Possiblec auses/consequences and M
Solutions
XExit the vehicleand keepasafe distance from the vehicleu ntil the engine has
cooledd own.
XCheck the coolant leve land add coolant, observing the warning notes
(Ypag e244).
XIf you have to add coolant more frequently, have the engine cooling system
checked.
XMake sure that the air supply to the radiator is not obstructed ,byfrozen slush
for example.
XCheck the coolant temperature:
Rusing the display in the on-board computer on vehicles without steering wheel
buttons (Ypag e172)
Rusing the analog display in the instrument cluster on vehicles with steering
whee lbuttons (Ypag e37)
XIf the coolant temperature is below the maximu mvaluespecified below, you can
continue driving to the neares tqualified specialist workshop.
Avoid heavy loads on the engine, e.g. driving in mountainous terrain, and stop-
and-go traffic.
Under normal operating conditions and with the specified coolant level, the cool-
ant temperature gage may rise to 248 ‡(120 †).
Driving systems
Warning/
indicator
lampNSignal type
Possiblec auses/consequences and M
Solutions
·NThe red distance warning lamp lights up while the vehicleisinm otion.
The distance to the vehicleinf ront is too smallfor the speeds elected.
XIncrease the distance.
·NThe red distance warning lamp lights up while the vehicleisinm otion. An
additiona lwarning tone sounds.
You are approaching avehicl eoras tationary obstacl einyourline of travel at too
high aspeed.
XBe prepared to brake immediately.
XPay particular attention to the traffic situation. You may have to brake or take
evasive action.
Further information about the distance warning function can be found under
"COLLISION PREVENTION ASSIST" (
Ypag e143).
Indicator and warning lamps in the instrument cluster225
On-board computer and displays
Z
Page 244 of 310
or other service products. There isarisk of
injury.
Let an overheated engine cool down before
opening the hood. If there is afire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment,s uch as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
!Do not use your hands to push the hood
down. You could damage it otherwise.
XHold support strut ?and lift the hood
slightly.
XGuide support strut ?towards retainer =
and apply slight pressure to make it engage.
XLower the hood and allow it to fall with
momentum from aheight of approximately
1ft( 30 cm).
The hood locks audibly.
XCheck that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged. If the hood is not correctly
engaged, open the hood again. Let the hood
fall with alittle more momentum.
Overview of the engine compartment
Engin ecompartment (example)
:
Engin eoil filler neck cap (Ypage 242)
;Brake fluid reservoir cap (Ypage 245)
=Coolant expansion tank cap (Ypage 244)
?Washer fluid reservoir cap (Ypage 246)
Regularly check the fluid level and the assembly
for leaks. If you detect fluid loss, e.g. oil flecks on the vehicle parking space, consult aqualified
specialist workshop immediately.
Engine oil
General notes
!Engin eoil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level, and top up or have it replaced as needed.
Observe the information on approved engine
oils and oil consumption under "Service prod-
ucts and capacities" (
Ypage 298).
You can check the oil level in the engine:
Rwith the oil dipstick
Checking the oil level using the oil dip-
stick
GWARNING
Opening the hood when the engine is over-
heated or when there is afire in the engine
compartment could expose you to hot gases
or other service products. There is arisk of
injury.
Let an overheated engine cool down before
opening the hood. If there is afire in the
242Engine compartment
Maintenance and care
Page 250 of 310
service interval displayshould therefore not
be confused with the engine oil level display.
For example, the displays hows one of the fol-
lowing service messages for afew seconds:
RNext Service Ain..Days
RServiceADueorService ADue
RServ. AExceed. by .. Days
Then either the remaining time or distance until
the next service due date is displayed. If the
service due date has been exceeded, the
elapsedt ime or distance traveled after the over-
due service date is shown. The letter in the dis-
play message indicates which service is due. A
stands foraminor service and Bforam ajor ser-
vice.
Aq ualified specialist workshop, e.g. an author-
ized Mercedes-Benz Commercial Van Center,
will reset the service interval displaya fter the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
The prescribed service interval is based on nor- mal vehicle use. Service work will need to be
performed more frequently than prescribed if
the vehicle is operated under more arduousc on-
ditions or with higher loads. Such arduousc on-
ditions include:
Rregularc ity driving with frequent intermediate
stops
Rdriving predominantly short distances
Rfrequent operation in mountainous terrain or
on poor road surfaces
Rleaving the engine idling for long periods on a frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example,
replaced more frequently. Under more arduous
operating conditions, the tires must be checked more often. Further information can be obtained
at aq ualified specialist workshop, e.g. an
authorized Mercedes-Benz Commercial Van
Center.
Hiding service messages
Vehicles without steering wheel buttons
XPress the 3button on the instrument clus-
ter.
Vehicles with steering wheel buttons
XPress the aor% button on the steering
wheel.
Callingupt he service due date
Vehicles without steering wheel buttons
The vehicle must be stationary. Use the buttons
in the instrument cluster.
XTurn the key to position 2in the ignition lock.
XPress Èto select the service display.
The displays howsapossible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
XTurn the key to position 2in the ignition lock.
XPress =or; to select the Servicemenu.
XPress the9or: button to select the
ASSYST PLUSsubmenu and press ato
confirm.
The displays hows the service due date.
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on
the battery carried out at aqualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to ashort circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is arisk of an accident.
In the event of ashort circuit or asimilari nci-
dent, contact aqualified specialist workshop
248Battery
Maintenance and care
Page 252 of 310
connection point in the engine compartment
(Ypage 262).
RHave the battery removed ataquali fied spe-
cialist workshop.
Installationl ocations
You rvehicle may be equipped with three bat-
teries, depending on the equipment version:
RStarter battery in the seatb aseoft he right-
hand front seat
RAuxiliary battery in the seatb aseoft he right-
hand front seat
RAdditiona lbattery in the seatb aseoft he left-
hand front seat
Disconnecting and removing
GWARNING
During the charging process ,abattery produ-
ces hydrogen gas. If ashort circuit occurs or
sparks are created, the hydrogen gasc an
ignite. There is ariskofane xplosion.
RMake sure that the positive terminal of a
connected battery doe snot come into con-
tact with vehicle parts.
RNeve rplace metalo bjects or toolsonab at-
tery.
RIt is important that yo uobserve the descri-
bed order of the battery terminal swhen
connecting and disconnecting abattery.
RWhe njump-starting, make sure that the
battery poles with identica lpolarity are
connected.
RIt is particularly important to observe the
described order whe nconnecting and dis-
connecting the jumper cables.
RNeve rconnect or disconnect the battery
terminal swhile the engine is running.
GWARNING
Batter yacidisc austic. There is ariskofi njury.
Avoidc ontact with skin, eyes or clothing. Do
not inhale any battery gases .Donot lean over
the battery.K eepc hildre nawayfrom batter-
ies. Wash away battery aci dimmediatel ywith
plenty of clean water and seekm edicalatten-
tion.
!You shoul dhavea llwork involving the bat-
tery carrie doutataq uali fied specialist work-
shop.
If, in exceptiona lcircumstances, yo uneed to
disconnect the battery yourself, please make
sure that:
RSecure the vehicle to prevent it from rolling
away.
RYou have switched off the engine and
removed the key.M akes uret he ignition is
switched off. Check to see that there are no indicator lamps lighting in the instrument
cluster. Electronic components such as the
alternator may otherwise be damaged.
RAfter the battery hasb eend isconnected,
the parking brake is automatically
engaged .You can then no longer move the
vehicle.
RFor vehicle switha utomatic transmission,
the transmission is locke dinposition P
afte rdisconnecting the battery.Y ou can
then no longer move the vehicle.
RYou have firs tremoved the negative termi-
nal and then the positive terminal .Never
mix up the terminal clamp disconnection/
connection order and never mix up the ter-
mina lclamps. The vehicle's electronics
may otherwise be damaged.
The battery and the cover of the positive ter-
mina lclamp mus tbeinstalled securel yduring
operation.
Seatb ase( example: right-hand front seat)
The following description on disconnecting and
removing the battery is based upon the example
of the starter battery in the seatb aseoft he
driver' sseat. The additiona lbattery is discon-
nected and removed in the sam ewayas the
250Battery
Maintenancea nd care