MERCEDES-BENZ ML320 2008 W164 Owner's Manual

300 Controls in detail
Useful features
When the connection is established, the
message
Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
iWhile the call is connected, you can change
to the navigation menu by pressing the NAV
button on the COMAND system.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 295) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call Failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.

301 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call ap-
pears in the multifunction display.As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
If you have any questions, please call the
Response Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Canada).
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
iWhen the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. See anti-theft alarm
system (
page 106).

302 Controls in detail
Useful features
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
Interior rear view mirror with integrated
remote control
1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of vehi-
cle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control but-
ton
Warning!G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
– signaling the door to stop and reverse –
does not meet current U.S. federal safety
standards.

303 Controls in detail
Useful features
Programming the integrated remote
control
Step 1:
Switch on the ignition (page 40).Step 2:
If you have previously programmed a
signal transmitter button and wish to
retain its programming, proceed to
step 3.
If you are programming the integrated
remote control for the first time, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when indicator lamp1
begins to flash after approximately
20 seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory.
If you later wish to program a second
and/or third hand-held transmitter to
the remaining two signal transmitter
buttons, do not repeat this step and be-
gin directly with step 3.Step 3:Hold end of the hand-held remote
control5 of the device you wish to
train approximately 2 to 5 in
(5 to 12 cm) away from the signal
transmitter button (2, 3 or4) to be
programmed, while keeping the indica-
tor lamp1 in view.
Step 4:
Using both hands, simultaneously
press hand-held remote control
button6 and the desired signal trans-
mitter button (2, 3 or4). Do not
release the buttons until step 5 is com-
pleted.
Indicator lamp1 will flash, first slowly
and then rapidly.
When programming a garage door opener,
park the vehicle outside the garage.
Do not run the engine while programming
the integrated remote control. Inhalation of
exhaust gas is hazardous to your health.
All exhaust gas contains carbon monoxide
(CO), and inhaling it can cause unconscious-
ness and possible death.
iIndicator lamp1 flashes immediately the
first time the signal transmitter button is
programmed. If this button has already been
programmed, the indicator lamp will only start
flashing after 20 seconds.


304 Controls in detail
Useful features
Step 5:
After indicator lamp1 changes from a
slow to a rapidly flashing light, release
the hand-held remote control button
and the signal transmitter button.
Step 6:
Press and hold the just-trained signal
transmitter button (2, 3 or4) and
observe indicator lamp1.
If indicator lamp1 stays on
constantly, programming is complete
and your device should activate when
the respective signal transmitter
button (2, 3 or4) is pressed and re-
leased.Step 7:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.
Rolling code programming
To train a garage door opener (or other
rolling code devices) with the rolling code
feature, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. (A second
person may make the following training
procedures quicker and easier.)
Step 8:
Locate “training” button on the garage
door opener motor head unit.
Exact location and color of the button
may vary by garage door opener brand.
Depending on manufacturer, the
“training” button may also be referred
to as “learn” or “smart” button. If there
is difficulty locating the transmitting
button, refer to the garage door opener
Operator’s Manual.Step 9:
Press the “training” button on the ga-
rage door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the follow-
ing two steps.
Step 10:
Return to the vehicle and firmly press,
hold for 2 seconds and release the pro-
grammed signal transmitter button
(2, 3 or4).
Step 11:
Press, hold for 2 seconds and release
same signal transmitter button a sec-
ond time to complete the training pro-
cess.
iIf indicator lamp1 flashes rapidly for about
2 seconds and then turns to a constant light,
continue with programming steps 8 through 12
as your garage door opener may be equipped
with the “rolling code” feature.
iSome garage door openers (or other rolling
code equipped devices) may require you to
press, hold for 2 seconds and release the same
signal transmitter button a third time to
complete the training process.


305 Controls in detail
Useful features
Step 12:
Confirm the garage door operation by
pressing the programmed signal trans-
mitter button (2, 3 or4).
Step 13:
To program the remaining two signal
transmitter buttons, repeat the steps
above starting with step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the
integrated signal transmitter to pick up the
signal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner.
If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4
with the following:Step 4:
Press and hold the signal transmitter
button (2, 3 or4). Do not release
this button until it has been successful-
ly trained.
While still holding down the signal
transmitter button (2, 3 or4),
“cycle” your hand-held remote control
button6 as follows: Press and hold
button6 for 2 seconds, then release
it for 2 seconds, and again press and
hold it for 2 seconds. Repeat this se-
quence on the hand-held remote con-
trol until the frequency signal has been
learned. Upon successful training,
indicator lamp1 will flash slowly and
then rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.Reprogramming a single signal trans-
mitter button
To program a device using a signal trans-
mitter button previously trained, follow
these steps:
Switch on the ignition (page 40).
Press and hold the desired signal
transmitter button (2, 3 or4).
Do not release the button.
Indicator lamp1 will begin to flash af-
ter 20 seconds. Without releasing the
signal transmitter button, proceed with
programming starting with step 3.
iUpon completion of programming the inte-
grated remote control, make sure you retain the
hand-held remote control that came with the ga-
rage door opener, gate operator or other device.
You may need it for use in other vehicles, for fu-
ture programming of an integrated remote con-
trol, or simply for continued use as a hand-held
remote control to operate the respective device
in other situations.

306 Controls in detail
Useful features
Operation of integrated remote control
Switch on the ignition (page 40).
Select and press the appropriate inte-
grated signal transmitter button (2,
3 or4) to activate the remote con-
trolled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.
Erasing the integrated remote control
memory
Switch on the ignition (page 40).
Simultaneously press and hold outer
signal transmitter buttons2 and 4,
for approximately 20 seconds, until
indicator lamp1 flashes rapidly. Do
not hold for longer than 30 seconds.
The codes of all three channels are
erased.Programming tips
If you are having difficulty programming
the integrated remote control, here are
some helpful tips:

Check the frequency of hand-held
remote control5 (typically located on
the reverse side of the remote). The in-
tegrated remote control is compatible
with radio-frequency devices operating
between 280-390 MHz.

Put a new battery in hand-held remote
control5. This will increase the likeli-
hood of the hand-held remote control
sending a faster and more accurate sig-
nal to the integrated remote control.

While performing step 3, hold
hand-held remote control5 at differ-
ent lengths and angles from the signal
transmitter button (2, 3 or4) you
are programming. Attempt varying
angles at the distance of 2 to 5 in
(5 to 12 cm) away or the same angle at
varying distances.

If another hand-held remote control is
available for the same device, try the
programming steps again using that
other hand-held remote control. Make
sure new batteries are in the hand-held
remote control before beginning the
procedure.

Straighten the antenna wire from the
garage door opener assembly. This
may help improve transmitting and/or
receiving signals.
iIf you sell your vehicle, erase the codes of all
three channels.
iCertain types of garage door openers are in-
compatible with the integrated remote control. If
you should experience further difficulties with
programming the integrated remote control,
contact an authorized Mercedes-Benz Light
Truck Center, or call Mercedes-Benz Customer
Assistance Center (in the USA only) at
1-800-FOR-MERCedes, or Customer Service (in
Canada) at 1-800-387-0100.

307 Controls in detail
Useful features
Compass
Calling up the compass
Press buttonè orÿ repeatedly
until the
AIRMATIC/Compass menu
appears in the multifunction display.
The compass displays the direction
into which the vehicle is currently trav-
eling:
N, NE, E, SE, S, SW, W, or NW.To make sure the display is correct, the
compass must be set to the proper geo-
graphic zone (
page 173). It may also be
necessary to calibrate the compass
(
page 174).
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iCanada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iIf your vehicle is not equipped with the air
suspension program*, the multifunction display
will show the compass only.
iThe presence of buildings, bridges, power
lines and large antenna masts can influence the
displayed values. Metallic or magnetic objects in
or on the vehicle can influence the accuracy of
the compass.
iIf the compass is not calibrated or its
function is impaired by outside influences, the
message
Compass - - - appears in the
multifunction display.

308 Controls in detail
Useful features
Infrared reflecting windshield*
1Infrared transparent areas
Infrared reflecting glass reduces the
amount of radiated heat entering the vehi-
cle interior through the windows.
The infrared reflecting glass also prevents
the transmission of signals through the
glass by in-vehicle electronic devices, e.g.
electronic toll collection devices.
To allow the use of these devices in the
vehicle, three infrared transparent
areas1 are placed in the windshield.

309 Operation
The first 1000 miles (1500 km)
Driving instructions
At the gas station
Engine compartment
Tires and wheels
Winter driving
Maintenance
Vehicle care