Ets MERCEDES-BENZ ML350 2003 W163 Owner's Manual

Page 3 of 321

Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 15
Symbols ............................................... 16
Operating safety .................................. 17
Proper use of the vehicle ............... 17
Problems with your vehicle .................. 18
Reporting safety defects...................... 19
Reporting safety defects ................ 19
At a glance.......................................... 21
Cockpit ................................................. 22
Instrument cluster ................................ 24
Center console ..................................... 27
Upper part ...................................... 27
Lower part ...................................... 28
Overhead control panel ........................ 29Getting started................................... 31
Unlocking ............................................. 32
Remote control with folding key ..... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts.................. 40
Starting the engine ......................... 44
Switching on headlamps ................. 46
Turn signals..................................... 47
Windshield wipers ........................... 47
Rear window wiper.......................... 48
Problems while driving .................... 49Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off engine ........................... 51
Safety and Security........................... 53
Occupant safety ................................... 54
Airbags ........................................... 55
Seat belts ....................................... 60
Children in the vehicle .................... 63
Blocking of rear door
window operation ........................... 69
Panic alarm .......................................... 70
Activating........................................ 70
Deactivating.................................... 70
Driving and safety systems .................. 71
ABS ................................................. 71
BAS ................................................. 73
4-ETS .............................................. 73
EBP ................................................. 74
ESP ................................................. 75
Anti-theft systems ................................ 78
Immobilizer ..................................... 78
Anti-theft alarm............................... 78

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Contents
Tow-away alarm,
glass breakage sensor.................... 79
Controls in detail............................... 83
Locking and unlocking ......................... 84
Remote control with folding key ..... 84
Opening the doors
from the inside ............................... 86
Opening the liftgate........................ 87
Closing the liftgate ......................... 88
Automatic central locking .............. 89
Locking and unlocking
from the inside ............................... 90
Seats.................................................... 91
Seat heater*................................... 91
Removing and installing
head restraints ............................... 92
Rear seats ...................................... 93
Third row seats* ............................. 96
Memory function*................................ 99
Storing positions in memory ........ 100
Recalling positions from memory . 100
Exterior rear view mirror parking
position (passenger side) ............. 100Lighting.............................................. 102
Combination switch ..................... 102
Fog lamps .................................... 105
Hazard warning flasher ................ 106
Interior lighting............................. 107
Instrument cluster ............................. 110
Instrument cluster illumination .... 110
Coolant temperature gauge ......... 111
Display in the speedometer ......... 111
Resetting trip odometer ............... 112
Tachometer .................................. 112
Outside temperature indicator ..... 112
Setting the clock .......................... 112
Automatic transmission ..................... 113
One-touch gearshifting................. 113
Gear ranges.................................. 114
Gear selector lever position ......... 115
Accelerator position ..................... 117
Towing a trailer ............................ 117
Emergency operation (Limp Home
Mode)........................................... 117
Transmission control –
LOW RANGE mode............................. 118
Switching on LOW RANGE mode .. 118
Switching off LOW RANGE mode . 118Good visibility .................................... 119
Rear view mirror .......................... 119
Headlamp cleaning system* ........ 121
Windshield wipers ........................ 122
Rear window wiper....................... 123
Sun visor ...................................... 123
Automatic climate control ................. 124
Automatic mode .......................... 126
Adjusting air volume and air
distribution manually ................... 127
Defrosting .................................... 128
Air recirculation mode.................. 128
Air conditioning ............................ 129
Residual heat and ventilation ....... 130
Rear window defroster ................. 131
Rear passenger compartment
ventilation and rear automatic
climate control ............................. 131
Front and rear air outlets ............. 132
Power windows.................................. 134
Opening and closing the side
windows ....................................... 134
Rear quarter windows* ................ 136
Sliding/pop-up roof* ......................... 137
Opening and closing the
sliding/pop-up roof ...................... 137

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14 IntroductionOperator’s ManualWarning!
G
This Sport Utility Vehicle is designed for both on-road and off-road use. It can go places and perform tasks for which conventional 2-wheel drive
passenger cars were not intended. This vehicle will handle and maneuver differently from conventional passenger cars in driving conditions which
may occur on streets, highways and off-road use.
This vehicle has a higher ground clearance and a higher center of gravity than many passenger cars. As with other vehicles of this type, if you
make sharp turns at excessive speeds or abrupt maneuvers, the vehicle may roll over or may go out of control and crash. Utility vehicles have a
significantly higher rollover rate than other types of vehicles. Failure to operate this vehicle safely may result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the Operator’s Manual. Take time to become familiar with the driving characteristics of this vehicle. Be
sure you are familiar with all vehicle controls. Learn how your vehicle handles on different road surfaces. Do not attempt sharp turns at excessive
speeds or abrupt maneuvers or other unsafe driving actions that can cause loss of vehicle control. When driving off-road or working the vehicle
hard, do not overload it. And, always wear your seat belts at all times. In a rollover crash, an unbelted person is significantly more likely to die than
a person wearing a seat belt.

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25 At a glance
Instrument cluster
Item
Page
1
Gauge for
Coolant tempera-
ture
111
Outside tempera-
ture
112
Fuel with fuel re-
serve warning lamp
233
2
Knob for
Activating instru-
ment cluster
110
Adjusting intensity
of instrument lamps
110
Main odometer
111
Trip odometer read-
out/reset
112
Flexible Service
System (FSS)
215
Item
Page
3
Left indicator lamps
with:¿
Brake Assist Sys-
tem (BAS)/Elec-
tronic Stability
Program (ESP) mal-
function warning
lamp
225
{
Electronic Traction
System (4-ETS) mal-
function indicator
lamp
226
-
Antilock Brake Sys-
tem (ABS) malfunc-
tion indicator lamp
225
2
Brake pad wear in-
dicator lamp
234
:
Low engine oil level
warning lamp
229
Item
Page
/
Low engine coolant
level warning lamp
230
ê
Low range indicator
lamp
226
?
Engine malfunction
indicator lamp
232
4
Speedometer with:v
4-ETS (Electronic
Traction Sys-
tem)/Electronic
Stability Program
(ESP) warning lamp
224
Trip/main odome-
ter
111
Flexible Service
System (FSS)
215
Engine oil level indi-
cator
204

Page 27 of 321

27 At a glance
Center console
Center console
Upper part
Item
Page
1
Air outlets, automatic
climate control
132
2
MCS, see separate
operating instructions
3
Automatic climate control
124
Rear window defroster
switch
131
4
Seat heater switch*,
passenger side
91
5
Rear quarter window
switch*, right
136
6
ESP control switch
75
Item
Page
7
Rear window wiper/wash-
er switch
123
8
Rear quarter window
switch*, left
136
9
Seat heater switch*,
driver’s side
91
10
Front and rear fog lamp
switch
105
11
Indicator lamp for antitheft
alarm system
78
12
Transmission control
switch, LOW RANGE mode
118

Page 40 of 321

40 Getting startedDriving
DrivingFastening the seat beltsWarning!
G
Do not lay any objects in the driver’s foot-
well. Be careful that floor mats or carpets in
the driver’s footwell have sufficient clear-
ance for the pedals.
During sudden driving or braking maneuvers
the objects could get caught between the
pedals. You could then no longer brake or
accelerate.Warning!
G
Always fasten your seat belt before driving
off. Always make sure your passengers are
properly restrained, even those sitting in the
rear and pregnant women.
Failure to wear and properly fasten and po-
sition your seat belt greatly increases your
risk of injuries and their likely severity in an
accident. You and your passengers should
always wear seat belts.
If you are ever in an accident, your injuries
can be considerably more severe without
your seat belt properly buckled. Without
your seat belt buckled, you are much more
likely to hit the interior of the vehicle or be
ejected from it. You can be seriously injured
or killed.
In the same crash, the possibility of injury or
death is lessened if you are wearing your
seat belt. The airbags can only protect as ex-
pected if the occupants are using their seat
belts (
page 54).
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle's
seat belt and top tether strap, or secured via
lower anchors and top tether strap, fully in
accordance with the child seat manufactur-
er's instructions.

Page 58 of 321

58 Safety and SecurityOccupant safety
When you sell your vehicle, we strongly
urge you to give notice to the subsequent
owner that it is equipped with an SRS by
alerting them to the applicable section in
the Operator’s Manual.

Airbags and ETDs are designed to func-
tion on a one-time-only basis. An airbag
or emergency tensioning device (ETD)
that was activated must be replaced.

Do not pass belts over sharp edges.
They could tear.

Do not make any modification that could
change the effectiveness of the belts.

D o no t h a ng i te ms su ch a s c o at ha n ger s
from the coat hooks or handles over the
door. These items may turn into projec-
tiles and cause head and other injuries
when curtain airbag is deployed.

An airbag system component within the
steering wheel gets hot after the airbag
has inflated. Do not touch.

Improper work on the system, including
incorrect installation and removal, can
lead to possible injury through an unin-
tended activation of the SRS.

In addition, through improper work
there is a risk of rendering the SRS inop-
erative or causing unintended airbag de-
ployment. Work on the SRS must
therefore only be performed by an au-
thorized Mercedes-Benz Light Truck
Center.

For your protection and the protection
of others, when scrapping the airbag
unit or emergency tensioning device,
our safety instructions must be fol-
lowed. These instructions are available
from your authorized Mercedes-Benz
Light Truck Center.

Given the considerable deployment
speed and the textile structure of the
airbags, there is the possibility of abra-
sions or other injuries resulting from air-
bag deployment.
Warning!
G
In the event that the SRS malfunction indica-
tor lamp lights up while driving, the SRS may
not be operational. For your safety, we
strongly recommend that you visit an autho-
rized Mercedes-Benz Light Truck Center im-
mediately to have the system checked;
otherwise the SRS may not be activated
when needed in an accident, which could re-
sult in serious or fatal injury, or it might de-
ploy unexpectedly and unnecessarily which
could also result in injury.

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71 Safety and Security
Driving and safety systems
Driving and safety systems
In this section you will find information on
the following driving safety systems:
ABS (Antilock Brake System)

BAS (Brake Assist System)

4-ETS (Electronic Traction System)

EBP (Electronic Brake Proportioning)

ESP (Electronic Stability Program)
ABS
The ABS regulates the brake pressure so
that the wheels do not lock during braking.
This allows you to maintain the ability to
steer your vehicle.
The ABS is functional above a speed of ap-
proximately 5 mph (8 km/h) independent
of road surface conditions.
On slippery road surfaces, the ABS will re-
spond even with light brake pressure.
The
-
warning lamp in the instrument
cluster (page 25) lights up when you
turn the key to position2. It goes out when
the engine is running.
iIn winter operation, the maximum ef-
fectiveness of the ABS, ESP, EBP and
4-ETS is only achieved with winter tires
(M + S tires), or snow chains as re-
quired.
Warning!
G
The following factors increase the risk of ac-
cidents:
Excessive speed, especially in turns

Wet and slippery road surfaces

Following another vehicle too closely
ABS, BAS, ESP and 4-ETS cannot reduce this
risk.
Always adjust your driving style to the pre-
vailing road and weather conditions.
Warning!
G
Do not pump the brake pedal. Use firm,
steady brake pedal pressure instead. Pump-
ing the brake pedal defeats the purpose of
ABS and significantly reduces braking effec-
tiveness.

Page 72 of 321

72 Safety and SecurityDriving and safety systemsBraking
At the instant one of the wheels is about to
lock up, a slight pulsation can be felt in the
brake pedal, indicating that the ABS is in
the regulating mode. 
Keep firm and steady pressure on the
brake pedal while experiencing the pul-
sation.
Emergency brake maneuver

Keep continuous full pressure on the
brake pedal.LOW RANGE– ABS
During off-road driving a special low range
system for the antilock brake system (ABS)
is operational with transmission in LOW
RANGE mode (
page 118).
When applying the service brakes at
speeds below approximately
18 mph (30 km / h), the front wheels are
locked cyclically to shorten the braking
distance (dig in effect). This affects steer-
ing the vehicle.
More information can be found in the
“Practical hints” section (
page 225).
iWith the ABS malfunctioning, the BAS,
EBP ESP and 4-ETS are also switched
off.
Normal driving and braking functions
are still available.
Warning!
G
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency be-
yond that afforded by the condition of the
vehicle brakes and tires or the traction af-
forded. The ABS cannot prevent accidents,
including those resulting from excessive
speed in turns, following another vehicle too
closely, or aquaplaning. Only a safe, atten-
tive, and skillful driver can prevent acci-
dents. The capabilities of an ABS equipped
vehicle must never be exploited in a reck-
less or dangerous manner which could jeop-
ardize the user’s safety or the safety of
others.

Page 73 of 321

73 Safety and Security
Driving and safety systems
BAS
The Brake Assist System (BAS) operates in
emergency situations. If you apply the
brakes very quickly, the BAS automatically
provides full brake boost, thereby poten-
tially reducing braking distance. Apply con-
tinuous full braking pressure until the
emergency braking situation is over. The
ABS will prevent the wheels from locking.
When you release the brake pedal the
brakes function again as normal. The BAS
is then deactivated.
The
¿
warning lamp in the instrument
cluster (page 25) lights up when you
turn the key to position2. It goes out when
the engine is running.
More information can be found in the
“Practical hints” section (
page 225).
4-ETS
The 4-Electronic Traction System (4-ETS)
improves vehicle’s ability to utilize avail-
able traction, especially under slippery
road conditions. The brakes are applied to
the spinning wheel and power is trans-
ferred to the wheel(s) with traction.
The traction control engages at vehicle
speeds up to approximately 24 mph
(40 km / h), and switches off at 50 mph
(80 km / h).
The
{
warning lamp in the instrument
cluster (page 25) lights up when you
turn the key to position2. It goes out when
the engine is running.
The 4-ETS/ESP warning lamp
v
, locat-
ed in the speedometer dial, starts to flash
at any vehicle speed, as soon as the tires
lose traction and the wheels begin to spin.
Warning!
G
The BAS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking efficiency beyond that af-
forded by the condition of the vehicle brakes
and tires or the traction afforded. The BAS
cannot prevent accidents, including those
resulting from excessive speed in turns, fol-
lowing another vehicle too closely, or aqua-
planing. Only a safe, attentive, and skillful
driver can prevent accidents. The capabili-
ties of a BAS equipped vehicle must never
be exploited in a reckless or dangerous
manner which could jeopardize the user’s
safety or the safety of others.

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