MERCEDES-BENZ S-Class 2004 W220 Comand Manual
Page 101 of 227
92 Telephone*Telephone operationAutomatically
The telephone* is automatically activated 
when the COMAND is switched on. The 
mobile phone must be inserted in the 
mobile phone cradle* at the time 
COMAND is switched on.
Manually
Press a.
The menu to enter the unlock code 
(page 95) will appear (only if phone 
has been locked before).GSM mobile phone:
Enter the PIN on the mobile phone.
If no SIM card is in the telephone, 
the message 
Check
 SIM
 Card
 ap-
pears.  
Insert a SIM card. Refer to the mo-
bile phone operator’s manual.
Switch the COMAND off (
page 23) or 
turn off the engine.
The telephone* is switched off with a 
time-lag of around 1 minute. If you 
make a call within that time, the 
telephone will be switched off around 1 
minute after you end the call. or
In the Telephone menu (
page 94), 
press a longer than two seconds.
The message 
Deactivating Tele-
phone
 will appear.
Switching telephone operation on
Switching telephone operation off
 Telephone operation 
Page 102 of 227
93 Telephone*
Telephone operation
You can make an emergency call to an 
emergency rescue station with a mobile 
communication network.
The emergency call will be placed as long 
as the corresponding mobile communicati-
on network is available. To do this, switch 
the telephone on if you have not already 
done so.
TDMA/CDMA mobile phone
The emergency call will also be placed 
if the phone is locked (
page 94).
GSM mobile phone
If no SIM card is in the phone or SIM 
PIN is not entered, you can only make 
an emergency call at the mobile phone.
Emergency calls may not be possible with 
all mobile phone networks or if certain net-
work services and/or telephone functions 
are active. Check with your local network 
operating company.
If you cannot make an emergency call, you 
must initiate rescue measures yourself.
Emergency call “911”iThis function places a call to the local 
911 provider. It does not initiate a 
Tele Aid* call.
Warning
G
The 911 emergency call system is a public 
service. Using it without due cause is a cri-
minal offense. 
Page 103 of 227
94 Telephone*Telephone operationInitiating an emergency call
Telephone is locked
Press the 
911
 soft key.
The system opens an inquiry menu 
prompting if you want to dial a “911” 
call.
The selection marker in the inquiry 
menu should be on 
Yes
. 
If necessary, press H to select Yes
. 
Press E to confirm 
Yes
 if you want to 
place the “911” emergency call.
The emergency call will be placed.
Wait until the emergency rescue 
station answers and describe the 
emergency.
If you do not want to place the emergency 
call:
Press h to select 
No
 when the 
inquiry menu appears. 
Press E to confirm 
No
. Telephone is ready for operation
Press a repeatedly until the 
telephone menu is displayed.
Press 9, 1 and 1 one after the 
other.
Press E.
The emergency call will be placed.
Wait until the emergency rescue 
station answers and describe the 
emergency. 
Page 104 of 227
95 Telephone*
Telephone operation
Entering the unlock code
Use the number keys 1 through 0 
to enter the four-digit unlock code.
Asterisks instead of digits will appear in 
the input line.
Press the 
OK
 soft key.
If entered code is correct and the pho-
ne is registered in a network, the phone 
is ready for use.GSM mobile phone
Entering the PIN code
Enter the four-digit PIN code on the 
mobile phone. Refer to the mobile pho-
ne operator’s manual on how to do this.
If no SIM card is in the telephone, the 
message 
Check
 SIM
 Card
 appears.  
Insert a SIM card. Refer to the mo-
bile phone operator’s manual.
Entry incorrect:
You will hear a warning sound.
You need to re-enter your PIN code.
Entering codes
iYour unlock code prevents unauthori-
zed persons from using your telephone. 
B e  s u re  t o  m em o ri z e  t hi s  c o d e ,  a  f o u r d i -
git number, carefully.
If you enter an incorrect code, the sys-
tem returns to the menu for entering the 
unlock code.iYou must always enter the unlock code 
when you switch on the telephone the 
first time (if phone is in locked mode).  Warning
G
When in the enter lock code screen, the 
emergency number 911 (default input) will 
be dialed if you press “1” longer than 2 se-
conds.
The 911 emergency call system is a public 
service. Using it without due cause is a cri-
minal offense.
!If the PIN is entered incorrectly three 
times in a row, the SIM card will be 
blocked. The message 
PIN Blocked
 
is displayed briefly. After that the 
message 
Please Enter PUK on 
Cell Phone
 is displayed. 
Page 105 of 227
96 Telephone*Telephone operationEntering the PUK
If you enter your PIN incorrectly three 
times in a row, you need to enter the PUK 
number.
The PUK can only be entered at the mobile 
phone. Refer to the mobile phone 
operator’s manual.When the COMAND is switched on, you 
can switch to telephone operation from 
any other system (e.g. radio):
Press a.
The Telephone menu will appear.The telephone is ready for operation 
Message 
Ready
 and the reception 
strength Ö are shown on the status bar.
Other messages
ROAMING The telephone is using a non home type 
system
no Serv.The telephone is not logged into a net-
work
Fault messages:
Telephone Not Inserted
Plug the mobile phone into the mobile 
phone cradle*. Refer to the separate 
mobile phone operator’s manual.
Telephone Not InstalledYour vehicle may not have a mobile phone 
cradle* installed and/or the telephone 
control unit may not be coded properly. 
Contact an authorized Mercedes-Benz 
Center. 
iThe PUK number is provided by your 
telephone service provider.
Switching to telephone operation  
Page 106 of 227
97 Telephone*
Telephone operation
You can use the following functions in the 
telephone menu:
Entering a telephone number 
(page 98)
Use the redial function (
page 99)
Displaying the dialed numbers list 
(page 100)
Displaying the answered calls list 
(page 101)
Use speed-dialing (
page 102)
Use quick-dialing (
page 102)
Displaying the phone book 
(page 104)
Adjusting balance/fader settings 
(page 25)The system detects an incoming call, the 
phone rings.
Incoming calls are indicated in a window in 
any system (e.g. radio).
The window shows:
the caller’s number if it is transmitted 
or
the caller’s name if her or his name and 
number are saved in the phone book.Accepting a call 
Press k.
or
Press E.
The display will change to the 
call menu (
page 102). An active 
audio source will be muted. You talk 
over the hands-free set.
Rejecting a call 
Press K.
or
Press H to highlight 
Reject
 and 
than press E.
Incoming call 
Page 107 of 227
98 Telephone*Telephone operationSetting the volume for hands-free ope-
ration
Raising the volume
Turn the rotary control on the e but-
ton to the right.
Lowering the volume
Turn the rotary control on the e but-
ton to the left.
For more information, see chapter “At 
a glance” (
page 23).
Sound settings
You can change the sound settings (only 
Bal/Fad) during a conversation.
For more information, see chapter “At a 
glance” (
page 25).
Additional control functions are explained 
at “Active Call” (
page 102).
Ending a call    
Press K.You can use the following functions to 
make a phone call:
Dialing a telephone number 
(page 98)
Redial (
page 99)
Selecting an entry from the dialed 
numbers list (
page 100)
Selecting an entry from the answered 
calls list (
page 101)
Use speed-dialing (
page 102)
Use quick-dialing (
page 102)
Selecting a phone book entry and 
dialing the number (
page 105)Dialing a telephone number 
Entering a telephone number
Open the Telephone menu 
(page 96).
Use the number keys 1 - 0 to enter 
the telephone number.
Deleting the last or several digits:
Press the 
Delete
 soft key once or 
several times.
Deleting all digits:
Press K.
or
Press and hold 
Delete
 soft key for 
more than 2 seconds.
Outgoing calls 
Page 108 of 227
99 Telephone*
Telephone operation
Begin dialing
When you have entered the telephone 
number, press k to confirm your 
input.
or
In the Telephone menu, press the 
Send
 
soft key.
or
Press E.Dialing will begin. If a name is associa-
ted with the phone number saved in the 
phone book, the name appears on the 
screen. In the status bar, the off-hook 
symbol will appear.
COMAND will mute an active audio 
source. If the person called answers 
the call, the call is active. You talk over 
the hands-free set.
Ending a call 
Press K.
or
Press the 
End
 soft key.Subsequent dialing
Transmitting other dial tones:
During a call you can press the number 
keys 1 through 0, # and *.
Redial 
Press k twice.
The telephone dials the number that 
was dialed last.iIf you press k just once, the dialed 
numbers list is displayed (
page 100). 
Page 109 of 227
100 Telephone*Telephone operationSelecting an entry from the dialed 
numbers list
The COMAND automatically generates a 
list of the last 10 numbers dialed. The list 
is sorted chronologically with the most 
recently dialed number at the top of the 
list.
Displaying the list
In the Telephone menu (
page 96), 
press the 
Redial
 soft key.
or
In the Telephone menu (
page 96), 
press the 
Calls
 soft key.
The list is displayed and the most 
recently dialed number is highlighted. The status bar shows:
the caller’s name if her or his name and 
number are stored in the phone book
the message 
Unknown
 Name
 if no entry 
is available
You can select the following functions:
Changing the list display 
Selecting an entry and begin dialing 
Ending a call (
page 99)Changing the list display 
Press the 
ABC
 soft key.
The display changes to names.
or
Press the 
123
 soft key.
The display changes to numbers.
Selecting an entry and begin dialing
Use g or G to select the desired 
entry.
Press k.
or
Press E.
The telephone dials the number. 
Page 110 of 227
101 Telephone*
Telephone operation
Selecting an entry from the answered 
calls list
The COMAND automatically generates a 
list of the last 10 calls received. The list is 
sorted chronologically with the most 
recently received call at the top of the list.
Displaying the list
In the 
Dialed
 numbers list 
(
page 100), press h until 
Answered
 calls list appears.
The list is displayed and the most 
recently dialed number is highlighted. The status bar shows:
the caller’s name if her or his name and 
number are stored in the phone book
the message 
Unknown
 Name
 if no entry 
is available
the telephone numberYou can select the following functions:
Changing list display (
page 100)
Selecting an entry and begin dialing 
(page 100)
Ending a call (
page 99)
Missed calls
If there are one or more missed calls avai-
lable on the mobile phone, a correspon-
ding message will appear.
Press the 
Back
 soft key to return to the 
Telephone menu.