stop start MERCEDES-BENZ S CLASS 2017 User Guide

Problem
Possible causes/consequences and P Solutions
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Lock or unlock the vehicle using the mechanical key ( Y
page 84).X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 334).
or X
Jump-start the vehicle ( Y
page 335).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 80) and replace it if necessary
( Y
page 80).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.82
SmartKey
Opening and closing

Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 376).
Opening automatically You can open the trunk lid automatically using
the SmartKey or the handle in the trunk lid. X
Press and hold the T button on the Smart-
Key until the trunk lid opens.
or X
If the trunk lid is unlocked, pull the trunk lid
handle and let it go again immediately.
Closing automatically You can close the trunk lid automatically using
the SmartKey or the closing button in the trunk
lid.
X
Press closing button C on the trunk lid.
or X
If the SmartKey is located in the immediate
vicinity of the vehicle: press the T button
on the SmartKey.
You can release the button as soon as the
trunk lid starts to close. X
To stop the closing process: R
Press the T button on the SmartKey.R
Pull the handle in the trunk lid. R
Press closing button C or locking but-
ton D on the trunk lid. R
Press the remote operating switch on the
driver's door. R
In vehicles with HANDS-FREE ACCESS:
kick into the sensor detection range under
the bumper with your foot.
i If the T button on the SmartKey is
pressed or HANDS-FREE ACCESS is initiated
after the closing process is stopped, the trunk
lid opens.
Vehicles with trunk lid remote closing fea-
ture and KEYLESS-GO: when all the doors are
closed, you can simultaneously close the trunk
lid and lock the vehicle. The SmartKey must be
located to the rear of the vehicle. X
Press and release locking button D on the
trunk lid.
If a KEYLESS-GO key is detected outside the
vehicle, the trunk lid closes and the vehicle
locks.
If KEYLESS-GO detects a second SmartKey out-
side the vehicle, the trunk lid remains closed.
If KEYLESS-GO detects a SmartKey in the trunk,
the trunk lid opens again after it is closed.
HANDS-FREE ACCESS
Important safety notes
G WARNING
The vehicle's exhaust system may be very hot.
You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the trunk lid or stop the
procedure without using your hands. This is use- Trunk 87
Opening and closing Z

ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points: R
Carry your KEYLESS-GO key about your per-
son. The KEYLESS-GO key must be in the rear
detection range of the vehicle. R
When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
R
Always ensure that you only make the kicking
movement within the detection range of sen-
sors C .R
Stand at least 12 in (30 cm) away from the
rear area while doing so. R
Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly. R
HANDS-FREE ACCESS does not function
when the engine is started. R
Dirt caused by road salt around sensors C
may restrict functionality. R
Using the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality. R
If a KEYLESS-GO key is within the rear detec-
tion range of KEYLESS-GO, HANDS-FREE
ACCESS could be triggered. The trunk lid
could thus be opened or closed unintention-
ally, for example, if you: -
sit on the edge of the trunk. -
set something down or lift something up
behind the vehicle. -
polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent unintentional
opening or closing of the trunk lid. Operation X
To open or close: kick into sensor detection
range C under the bumper with your foot.
A warning tone will sound while the trunk lid is
opening or closing. X
If the trunk lid does not open or close after
several attempts: wait at least ten seconds
then move your leg under the bumper once
again.
If you hold your foot under the bumper for too
long, the trunk lid does not open or close.
Repeat the leg movement more quickly if this
occurs.
To stop the opening or closing procedure, you
have the following options: R
Kick with your foot in sensor detection
range C under the bumper. R
Press the closing button on the trunk lid. R
Pull the handle on the outside of the trunk lid. R
Press the T button on the SmartKey
If the trunk lid closing procedure has been stop-
ped: R
move your foot under the bumper again and
the trunk lid will open
If the trunk lid opening procedure has been
stopped: R
move your foot under the bumper again and
the trunk lid will close88
Trunk
Opening and closing

Before opening or closing the side windows, a
check is carried out to see whether a valid
SmartKey is in the vehicle. The check is carried
out if you use the start/stop button instead of a
SmartKey in the ignition and you press or pull a
button while the engine is switched off. This is
carried out by means of a brief radio connection
between the vehicle and the SmartKey.
Information on opening and closing the roller
sunblinds on the rear side windows
( Y
page 293).
Convenience opening
General notes If the SmartKey is in close proximity to the vehi-
cle, the convenience opening function is availa-
ble.
You can ventilate the vehicle before you start
driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously: R
unlock the vehicle R
open the side windows R
open the panorama roof with power tilt/slid-
ing panel and the roller sunblinds R
switch on the seat ventilation for the driver's
seat
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
Convenience opening X
Press and hold the 6 button until the side
windows and the panorama sunroof are in the
desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first. X
Keep the 6 button pressed until the pan-
orama roof with power tilt/sliding panel is in
the desired position. X
To interrupt convenience opening: release
the 6 button. Convenience closing feature
Important safety notes
G WARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simultane-
ously: R
close the side windows R
close the panorama roof with power tilt/slid-
ing panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
i Notes on the automatic reversing feature
for: R
the side window ( Y
page 91)R
the panorama roof with power tilt/sliding
panel ( Y
page 95) R
the roller sunblinds ( Y
page 96)
Using the SmartKey X
Press and hold the 7 button until the side
windows and the panorama roof with power
tilt/sliding panel are fully closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed. X
On vehicles with a panorama roof with
power tilt/sliding panel: press and hold the
7 button again until the roller sunblinds of
the panorama roof with power tilt/sliding
panel close. X
To interrupt convenience closing: release
the 7 button.
Using KEYLESS-GO
The SmartKey must be outside the vehicle. All
the doors must be closed.92
Side windows
Opening and closing

Problem
Possible causes/consequences and P Solutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects. X
Close the side window.
A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The sliding sunroof is closed without the automatic reversing fea-
ture.
Panorama roof with power tilt/sliding
panel
Important safety notes In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
G WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
G WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
push the sliding sunroof switch up or pull it
back. The sliding sunroof raises at the rear.
! Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the slid-
ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
! When the sliding sunroof is open, water can
get into the vehicle and cause damage. The94
Panorama roof with power tilt/sliding panel
Opening and closing

and R
the Start/Stop button is used instead of the
SmartKey in the ignition lock
and R
the engine is not running
This is carried out by means of a brief radio con-
nection between the vehicle and the SmartKey.
Rain-closing feature The raised sliding sunroof automatically lowers
at the rear when driving if it starts to rain. The
sliding sunroof is lowered depending on: R
the road speed and R
the intensity of the rain
You can manually cancel the automatic closing
procedure. Press or pull the W switch in any
direction.
To raise the sliding sunroof again, press the
W switch in direction C . The rain-closing
feature remains activated.
Operating the roller sunblinds for the
sliding sunroof
Important safety notes
G WARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
The roller sunblinds shield the vehicle interior
from sunlight. The front roller sunblind can only
be opened and closed when the sliding sunroof
is closed. Roller sunblind reversing feature The roller sunblinds are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. The automatic reversing feature is
only an aid and is not a substitute for your atten-
tion when closing the roller sunblinds.
G WARNING
The reversing feature does not react in par-
ticular to soft, light and thin objects, e.g. small
fingers. This means that the reversing feature
cannot prevent someone being trapped in
these situations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the
automatic closing process
The closing process is stopped.
Opening and closing the front roller sun-
blind
The front roller sunblind can only be closed
when the sliding sunroof is closed. X
Turn the SmartKey to position 1 or 2 in the
ignition lock. X
Press the W switch in direction C .
The front roller sunblind opens, then the slid-
ing roof is raised. X
Pull the W switch in direction D .
The front roller sunblind opens. X
Pull the W switch in direction

Problems with the steering wheel heating Problem
Possible causes/consequences and P Solutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on. X
Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
G WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If there is a risk of becoming trapped by R
the steering wheel: move the steering
wheel adjustment lever. R
the seat: press the switch for seat adjust-
ment.
The adjustment process is stopped.
You can stop the adjustment process by press-
ing one of the memory function's position but-
tons. This function is only available on vehicles
with memory function.
G WARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the Digital Operator's Manual).
Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active The steering wheel tilts upwards and the driver's
seat moves backwards if you: R
remove the SmartKey from the ignition lock R
with the start/stop button: open the driv-
er's door; the ignition must be switched off R
with the SmartKey: open the driver's door;
the SmartKey must be in position 0 or 1 in the
ignition lock ( Y
page 145)
i The steering wheel only tilts upwards and
the driver's seat only moves backwards if the
driving position is stored after the seat or
steering column has been adjusted.
The last position of the steering wheel or seat is
stored if: R
the ignition is switched off R
the setting is stored with the memory function
( Y
page 120).
i The steering wheel only moves upwards if it
has not already reached the upper stop. The
driver's seat only moves backwards if it is not
already in the rearmost position.116
Steering wheel
Seats, steering wheel and mirrors

Position of the steering wheel and the
driver's seat for driving The steering wheel and the driver's seat are
moved to the previously set position if: R
the driver's door is closed and you insert the
SmartKey into the ignition lock R
you close the driver's door when the ignition
is switched on R
you press the Start/Stop button once
i The steering wheel and the driver's seat only
return to the last set position if the driving
position is stored after the seat or steering
column has been adjusted.
The last position of the steering wheel or seat is
stored if: R
the ignition is switched off R
the setting is stored with the memory function
( Y
page 120).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened
or the SmartKey is removed from the ignition
lock. This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is only
operational if the EASY-EXIT/ENTRY feature is
activated in the multimedia system (see the sep-
arate Operator's Manual).
Mirrors
Rear-view mirror
X
Anti-glare mode: flick anti-glare lever C for-
wards or back. Exterior mirrors
Important safety notes
G WARNING
You could lose control of your vehicle if you do
the following while driving: R
adjust the driver's seat, head restraint,
steering wheel or mirrors R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine.
G WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Adjusting the exterior mirrors
X
Switch on the power supply or the ignition
( Y
page 146). X
Exterior mirror on the front-passenger side:
press button D .
Exterior mirror on the driver's side: press but-
ton

X
When the wiper arms are vertical to the hood,
press the Start/Stop button. X
Fold the wiper arm away from the windshield.
Removing the wiper blades X
Press both release clips D .X
Fold wiper blade C in the direction of
arrow

There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! At low engine oil temperatures under 68 ‡
(+20 †), the maximum engine speed is limi-
ted in order to protect the engine. To protect
the engine and maintain smooth engine oper-
ation, avoid driving at full throttle when the
engine is cold.
Hybrid vehicles: make sure that you read the
separate operating instructions. Otherwise, you
may not recognize dangers.
SmartKey positions
SmartKey
Z
To remove the SmartKey
G
Power supply for some consumers, such as
the windshield wipers
H
Ignition (power supply for all consumers)
and drive position
I
To start the engine
The SmartKey can be turned in the ignition lock
even if it is not the correct SmartKey for the
vehicle. The ignition is not switched on. The
engine cannot be started. Start/Stop button General notes All vehicles are equipped with a removable
Start/Stop button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the
vehicle.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
To start the vehicle without actively using the
SmartKey: R
the Start/Stop button must be inserted in the
ignition lock. R
the SmartKey must be in the vehicle. R
the vehicle must not be locked with the
SmartKey or KEYLESS-GO ( Y
page 78).
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
Do not keep the SmartKey in the temperature-
controlled cup holder ( Y
page 292). Otherwise,
the SmartKey will not be detected, e.g. when
starting the engine with the Start/Stop button.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time: R
you will not be able to switch on the ignition
with the Start/Stop button. R
you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again. Driving 145
Driving and parking Z