display MERCEDES-BENZ SL CLASS 2011 Repair Manual
Page 169 of 316
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button 005D to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:XPress button 005A or 005B on the
multifunction steering wheel.
or
XUse the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button 00A1 does not come on during the
system self-test.
R The indicator lamp in Information button
005D does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button 00A1, or
Information button 005D remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative
appears in the multifunction display after
the system self-test.
Useful features167Controls in detail230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 167Z
Page 170 of 316
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button \000] to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (Y page 168).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
168Useful featuresControls in detail
230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 168
Page 171 of 316
XBriefly press on cover \000F to open.XPress SOS button \000G briefly.
The indicator lamp in SOS button \000G will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover \000F after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button \000 on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Roadside Assistance button
XOpen the storage compartment under the
armrest (Y page 162).
XPress and hold Roadside Assistance
button \000F for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button \000F will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button \000F is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
Useful features169Controls in detail230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 169Z
Page 172 of 316
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button \000 on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XOpen the storage compartment under the
armrest (Y page 162).
XPress and hold Information button \000F for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button \000F will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
iIf the indicator lamp in Information
button \000F is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
XTerminating calls: Press button \000 on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button \000 on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
170Useful featuresControls in detail
230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 170
Page 173 of 316
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Destination Download to the COMAND
system
i The components and operating principles
of the COMAND system can be found in the
separate COMAND system operating
instructions.
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
XSelect Yes using button 0040 or 003E on
the COMAND system.XPress button 0077 on the COMAND system
to confirm.
The system calculates the route and
subsequently starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk recessed handle
for a minimum of 20 seconds until the
indicator lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Call Connected will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk recessed handle was pulled for
more than 20 seconds before door unlock
authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pulling the trunk
recessed handle again.
Useful features171Controls in detail230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 171Z
Page 185 of 316
If you see the message:
Observe
Waiting Time
XIf the engine is at operating temperature,
wait 5 minutes before repeating check
procedure.
XIf the engine is not at operating
temperature yet, you must wait 30 minutes
before checking oil.
If you see the message:
Engine Oil Level
Not With
Engine Running
XTurn off the engine.XIf the engine is at operating temperature,
wait 5 minutes before checking oil.
XIf the engine is not at operating
temperature yet, you must wait 30 minutes
before checking oil.
If there is excess engine oil with the engine at
normal operating temperature, the following
message appears in the multifunction
display:
Engine Oil Level
Reduce Oil Level
XHave excess oil siphoned or drained off.
Contact an authorized Mercedes-Benz
Center.
! Excess oil must be siphoned or drained
off. It could cause damage to the engine
and emission control system not covered
by the Mercedes-Benz Limited Warranty.
For information on messages in the
multifunction display concerning engine oil,
see the “Practical hints” section
(Y page 249).
Adding engine oil
! Only use approved engine oils and oil
filters required for vehicles with
Maintenance System. For a listing of
approved engine oils and oil filters, contact
an authorized Mercedes-Benz Center or
visit www.mbusa.com (USA only).
The following will result in engine or
emission control system damage not
covered by the Mercedes-Benz Limited
Warranty:
RUsing engine oils and oil filters of
specification other than those expressly
required for the Maintenance System.
RChanging of oil and oil filter at change
intervals longer than those called for by
the Maintenance System.
RUsing any oil additives.
Example illustration: SL 550
Example illustration: SL 63 AMG
XUnscrew filler cap \000F from filler neck.XAdd engine oil as required. Be careful not
to overfill with oil.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
Engine compartment183Operation230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 183Z
Page 186 of 316
! Excess oil must be siphoned or drained
off. It could cause damage to the engine
and emission control system not covered
by the Mercedes-Benz Limited Warranty.
XScrew filler cap \000F back on filler neck.
For more information on engine oil, see the
“Technical data” section (Y page 303) and
(Y page 305).
Transmission fluid level
The transmission fluid level does not need to
be checked. If you notice transmission fluid
loss or gearshifting malfunctions, have an
authorized Mercedes-Benz Center check the
transmission.
Active Body Control (ABC) fluid level
Regular fluid level check is not required. If you
notice fluid leaks or malfunction messages in
the multifunction display, have an authorized
Mercedes-Benz Center check the ABC
system.
Coolant level
The engine coolant is a mixture of water and
anticorrosion/antifreeze.
When checking the coolant level, the vehicle
must be parked on level ground, and the
coolant temperature must be below 158‡
(70†).
GWarning!
In order to avoid any potentially serious burns:
RUse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature gauge indicates
that the coolant is overheated.
RDo not remove the cap on the coolant
expansion tank if the coolant temperature
is above 158‡ (70†). Allow the engine to
cool down before removing the cap. The
coolant expansion tank contains hot fluid
and is under pressure.
RUsing a rag, slowly open the cap
approximately 1/2 turn counterclockwise
to relieve excess pressure. If opened
immediately, scalding hot fluid and steam
will be blown out under pressure.
RDo not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts.
XUsing a rag, slowly open cap approximately1/2 turn counterclockwise to relieve excess
pressure.
XContinue turning the cap counterclockwise
and remove it.
The coolant level is correct if the level
Rfor cold coolant: is up to the upper mark
on the bracing rib of coolant expansion
tank \000F (translucent)
Rfor warm coolant: is approximately 0.6 in
(1.5 cm) higher
XAdd coolant as required.XScrew cap back on and tighten it.
! SL 600 and SL 65 AMG: Only open the cap
on the coolant expansion tank. Never open
the cap between the two charge-air
coolers. Otherwise, the engine could be
damaged.
184Engine compartmentOperation
230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 184
Page 193 of 316
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately 1 minute and then
remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
iUSA only:
If a condition causing the TPMS to
malfunction develops, it may take up to
10 minutes for the system to signal a
malfunction using the TPMS telltale
flashing and illumination sequence.
The telltale extinguishes after a few
minutes driving if the malfunction has been
corrected.
Tire pressure inquiries are made using the
multifunction display. The current tire
inflation pressure for each tire appears in the
multifunction display after a few minutes of
driving.
iPossible differences between the
readings of a tire pressure gauge of an air
hose, e.g. gas station equipment, and the
vehicle’s control system can occur. The tire
pressure displayed by the control system
apply to sea level. In high-altitude
locations, the reading on a tire pressure
gauge will be higher than the reading issued
by the vehicle’s control system. Do not
reduce the tire inflation pressure under
such circumstances.
XSwitch on the ignition.XPress button \000Y or \000X on the
multifunction steering wheel repeatedly
until the standard display appears in the
multifunction display (Y page 116).
XPress button \000\) or \000- until the current
inflation pressure for each tire appears in
the multifunction display.
Example illustration
When the vehicle has been parked for longer
than 20 minutes, the message Tire
pressure displayed after driving
for a few minutes. appears in the
multifunction display.
The TPMS recognizes new wheels or sensors
automatically after the learn-in phase. As long
as the tire inflation pressure values cannot be
allocated to the individual wheels, the
message Tire Pressure Monitor Active
Menu: R-Button appears. Despite this
message, the tire inflation pressure values
are monitored already.
iWith a spare wheel mounted, the system
may still indicate the tire inflation pressure
of the removed road wheel for some
minutes. If this happens, keep in mind that
the indicated value where the spare wheel
is mounted does not reflect the actual
spare tire inflation pressure.
iOperating radio transmission equipment
(e.g. wireless headsets, two-way radios) in
or near the vehicle could cause the TPMS
to malfunction.
Tires and wheels191Operation230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 191Z
Page 194 of 316
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1.This device may not cause interference,
and
2. this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Tire inflation pressure warnings
If the system detects a significant loss of tire
inflation pressure in one or more than one
tire, a message appears in the multifunction
display. In addition, an acoustic warning
sounds and the low tire pressure telltale in the
instrument cluster comes on.
The respective tire is indicated by a red
rectangle.
Restarting Advanced TPMSGWarning!
It is the driver’s responsibility to set the tire
inflation pressure to the recommended cold
tire inflation pressure. Underinflated tires
affect the ability to steer or brake the vehicle.
You might lose control over the vehicle.
When you restart the TPMS, the system sets
new reference values for each tire.
The TPMS must be restarted when you have
adjusted the tire inflation pressure to a new
level (e.g. because of different load or driving
conditions). The TPMS is then recalibrated to
the current tire inflation pressures.
iCanada only:
The TPMS usually recognizes tire pressure
adjustments and sets new reference values
automatically. You can, however, restart
the TPMS manually as described.
Restart the TPMS after adjusting the tire
inflation pressure to the inflation pressure
recommended for the vehicle operating
condition. Tire inflation pressure should only
be adjusted on cold tires. Observe the
recommended tire inflation pressure on the
Tire and Loading Information placard on the
driver’s door B-pillar. Some vehicles may have
supplemental tire inflation pressure
information for driving at high speeds or for
vehicle loads less than the maximum loaded
vehicle condition. If such information is
provided, it can be found on the inside of the
fuel filler flap.
XUsing the Tire and Loading Information
placard on the driver’s door B-pillar
(Y page 194) or the supplemental tire
inflation pressure information on the inside
of the fuel filler flap, make sure the tire
inflation pressure of all four tires is correct.
XSwitch on the ignition.XPress button \000Y or \000X on the
multifunction steering wheel repeatedly
until the standard display appears in the
multifunction display (Y page 116).
192Tires and wheelsOperation
230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 192
Page 195 of 316
XPress button \000\) or \000- repeatedly until
you see the current inflation pressures for
each tire appear in the display or the
following message appears in the
multifunction display:
Tire pressure
displayed after
driving for
a few minutes.
XPress the reset button (Y page 111).
The following message will appear in the
multifunction display:
Restart tire
pressure monitor?
XIf you wish to confirm: Press button
\000Z.
The following message will appear in the
multifunction display:
Tire Pressure Monitor
Restarted
After driving a few minutes the system
verifies that the current tire inflation
pressures are within the system’s specified
range. Afterwards the current tire inflation
pressures are accepted as reference values
and then monitored.
XIf you wish to cancel: Press button \000[.
iWhen the wheel positions have been
changed, the inflation pressure of a tire
may be displayed for the wrong position
temporarily. After driving for a few minutes,
the inflation pressure will be shown for the
correct position.
Maximum tire inflation pressure
GWarning!
Never exceed the maximum tire inflation
pressure. Follow recommended tire inflation
pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
iFor illustration purposes only. Actual data
on tires are specific to each vehicle and
may vary from data shown in above
illustration.
This is the maximum permissible tire inflation
pressure \000F for the tire.
Always follow the recommended tire inflation
pressure (Y page 187) for proper tire
inflation.
Loading the vehicle
Two labels on your vehicle show how much
weight it may properly carry.
(1)The Tire and Loading Information placard
can be found on the driver’s door
B-pillar. This placard tells you important
information about the number of people
that can be in the vehicle and the total
weight that can be carried in the vehicle.
It also contains information on the proper
size and recommended tire inflation
Tires and wheels193Operation230_AKB; 6; 22, en-USd2ureepe,Version: 2.11.8.12009-07-28T18:49:58+02:00 - Seite 193Z