check engine MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

safety. The notes on operation, care and
maintenance issued by the manufacturer
should be observed.
R The bumpers of your vehicle are not suita-
ble for installing detachable trailer cou-
plings.
R Do not install rented trailer couplings or
other detachable trailer couplings to the
bumpers.
R Minimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
Weight information can be found in the “Per-
missible trailer and drawbar noseweights”
section (Y page 178).
i The height of the ball neck changes
according to the load on the vehicle. If this
is case, use a trailer with a height-adjust-
able trailer drawbar.
Driving tips The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before setting off, check the vehicle
documents of the your trailer to find out the
permissible maximum speed. Observe the
legally prescribed maximum speed for vehi-
cle/trailer combinations in the relevant coun-
try, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
to when driving without a trailer and it will
consume more fuel.
On long, steep downhill slopes you must
select shift range 3,2or 1in good time.
i This also applies if cruise control is acti-
vated.
This enables you to utilize the engine's brak-
ing effect and you do not need to brake so
heavily to keep the correct speed. which pro-
tects the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need to brake additionally, to
not depress the brake pedal constantly, but
periodically. Driving tips If the trailer begins to swing from side to side:
X
Do not accelerate.
X Do not counter-steer.
X Brake if necessary.
i You can reduce the risk of the trailer
swinging and rocking by retrofitting anti-
roll bars or trailer stability programs. More
information is available from your author-
ized Sprinter Dealer.
R Maintain a greater distance than you would
when driving without towing a trailer.
R Avoid sudden braking. Apply the brakes
gently at first to allow the trailer brake to
overrun. Then, increase the brake force
quickly.
R The figures for the gradient climbing capa-
bilities from a standstill refer to sea level.
When driving in mountainous areas, note
that the power output of the engine, and
with it its gradient climbing capability,
decrease with increasing altitude. Attaching and removing the ball cou-
pling
G
WARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving
and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal-
lation instructions. Make sure that the ball
coupling is correctly installed and secured
before every journey. G
WARNING
If the ball coupling is not installed and secured
correctly the trailer may come loose. There is
a risk of an accident.
Install and secure the ball coupling as descri-
bed in the ball coupling installation instruc-
tions. Make sure that the ball coupling is Towing a trailer
175Driving and parking
Z

Observe the following when towing a trailer:
R Practice driving around bends, stopping
and backing up at a place where there is no
traffic. This enables you to gain experience
and get used to the new handling charac-
teristics.
R Before driving, check:
-that the trailer tow hitch and ball cou-
pling are secure
- that the safety switch for a braked trailer
is functioning properly
- that the safety chains are secure and not
damaged
- that the electrical connections are
secure
- that the lights are working
- that the wheels are in good order and the
tire pressure is correct
R Adjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
R If the trailer has electronically controlled
brakes, pull the vehicle/trailer combina-
tion away carefully. Brake manually using
the brake controller and check that the
brakes are working.
R Secure the load on the trailer according to
the applicable specifications and current
standards on securing loads
(Y page 244).
R When driving with a trailer, check at regular
intervals that the load is secured and that
the brakes and lights are working.
R Bear in mind that the handling will be less
stable when towing a trailer than when driv-
ing without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly and has a
decreased gradient climbing capability and
a longer braking distance.
It is more susceptible to crosswinds and
requires cautious steering.
R If possible, do not brake suddenly, but
rather moderately at first so that the trailer can activate its brakes. Then increase the
force on the brake pedal.
R If the automatic transmission repeatedly
shifts between gears when driving on
inclines, restrict the shift range. Select shift
range 4,3,2or 1.
Driving in a low gear and at a low speed
reduces the risk of damaging the engine.
R When driving on a downhill gradient, shift
to a low gear and take advantage of the
engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases dra-
matically while the air-conditioning system
is switched on, switch off the air-condition-
ing system.
Coolant heat can also be dissipated by
switching the airflow and the temperature
of the heater/air conditioning to the maxi-
mum level. Open the windows if necessary.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination you need an additional dis-
tance before you can return to your original
lane. Uncoupling a trailer
G
WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
! Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the rebound-
ing of the overrun brake. Towing a trailer
177Driving and parking Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Important safety notes
G
WARNING
If you are driving and reach through the steer-
ing wheel to operate the adjustment knob,
you could lose control of the vehicle. There is
a risk of an accident and injury.
Only operate the adjustment knobs when the
vehicle is stationary. Do not reach through the
steering wheel when driving. G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The
operating safety of your vehicle may be
impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately. If uncertainties regarding the operating safety
of the vehicle arise when continuing the jour-
ney, stop the vehicle, paying attention to road
and traffic conditions. Instrument cluster
Overview
0043
Instrument cluster on vehicles without
steering wheel buttons
0044 Instrument cluster in vehicles with steer-
ing-wheel buttons
0087 0074/0075 adjustment button, 0079menu but-
ton, 0045reset button, 0098service button
(engine oil level check)
You will find a full overview of the instrument
cluster in the "At a glance" section
(Y page 34).
The display in the instrument cluster is acti-
vated when you:
R open the driver's door
R turn the key to position 2in the ignition lock
R press the 0045reset button
R switch on the lights
The display switches off automatically after
approximately 30 seconds if:
R the vehicle lighting is not switched on.
R the key is in position 0in the ignition lock. 182
Instrument clusterOn-board computer and displays

DEF gauge
Vehicles without steering wheel but-
tons If the supply of DEF is less than 1.5 US gal
(5.5 l), the 00E2indicator lamp lights up and
the 0099 dEF Chk
dEF Chk display message appears.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 00E2indicator
lamp lights up and the 0099StArtS RExx
StArtS RExx
display message appears. In the display, xx
xx
corresponds to the number of possible
remaining engine starts (16 16to0
0).
Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 324).
Vehicles with steering wheel buttons If the supply of DEF is less than 1.5 US gal
(5.5 l), the Check Diesel Exhaust Fluid
Check Diesel Exhaust Fluid
See
See Operator's
Operator's Manual
Manualmessage is shown
in the display.
If the supply of DEF falls below the reserve
range of 0.8 US gal (3.0 l), the 00E2xx
xx
starts remaining starts remaining message is displayed. In
the display, xx
xxcorresponds to the number of
possible remaining engine starts ( 16
16to0
0).
Further information on DEF consumption can
be found in the "Service products and filling
capacity" section (Y page 324).On-board computer (vehicles without
steering wheel buttons) Operating the on-board computer
General notes The on-board computer is activated as soon
as you turn the key to position 1in the ignition
lock.
The on-board computer shows vehicle infor-
mation and settings in the display. You can control the display and the settings
in the on-board computer using the adjust-
ment buttons on the instrument cluster.
Standard display
0043
Odometer
0044 Trip odometer
0087 Clock
0085 Outside temperature or digital speedom-
eter
0083 Fuel gage (Y page 183)
0084 Selector lever position or current shift
range with automatic transmission
(Ypage 144)
X To call up the standard display: turn the
key to position 2in the ignition lock.
X Press the 0079menu button for longer than
one second.
The information shown in the display
changes from the outside temperature to
the digital speedometer. Menus in the on-board computer
Overview If you wish to exit a menu and go to the stand-
ard display:
X
Press the 0079menu button for longer than
1 second.
Or
X Do not press any button for 10 seconds.
The display accepts the changed settings. 184
On-boa
rdcompu ter (vehicles without steering wheel buttons)On-board computer and displays

Using the
0074,0075,0079or0045 adjustment but-
tons, you can select the following functions:
R Calling up the service due date
(Y page 260)
R Checking the oil level (Y page 252)
R Checking the DEF supply (Y page 184)
R Preselecting/setting the auxiliary heating
switch-on time (Y page 124)
R Tire pressure monitor (Y page 293)
R Setting the time (Y page 185)
R Activating/deactivating Highbeam Assist
(Y page 194)
R Setting the daytime running lamps
(Y page 185)
Setting the time X
Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the hours figure flashes.
X Press the 0074or0075 button to set the hour.
X Press the 0045reset button.
The minute display flashes.
X Press the 0074or0075 button to set the minute.
i If you keep the 0074or0075 button pressed,
the value will change continuously.
Activating/deactivating Highbeam
Assist X
Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the 00CE indicator lamp flashes and the
on
on orOFF
OFF message appears in the display.
X Use the 0074or0075 button to switch High-
beam Assist on/off.
Switching the daytime running lamps
on/off If you switch the daytime running lights
ON ON,
the daytime running lights will automatically
light up when the engine is running. For safety reasons, it is only possible to
change this setting when the vehicle is sta-
tionary. The factory setting is
ON ONin countries
in which constant headlamp mode or daytime
running lights are mandatory.
X Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the 0058 indicator lamp flashes and the
on on orOFF
OFF message appears in the display.
X Press the 0074or0075 button to activate or
deactivate the daytime running lamps.
i USA only:
If you turn the light switch to 0060or
0058, the corresponding light switches on.
If you turn the light switch to 0058, the
daytime running lamps remain switched
on.
Canada only:
If you turn the light switch to 0058, the low-
beam headlamps switch on. If you turn the
light switch to 0060or0058, the daytime
running lamps remain switched on. On-board computer (vehicles without steering wheel buttons)
185On-board computer and displays Z

Menu Overview
Diagrams This is what the displays look like when you scroll through the menus.
Generic terms The illustration shows the menus on a vehicle
with Audio 15.
On Sound 5/Audio 20, the on-board com-
puter always shows the AUDIOandTEL (tele-
phone) menus in English. This is the case even
if a different language is selected for the dis-
play. Operation
0043
Operation menu (Y
page 188)
R Standard display
R Calling up the service due date
(Y page 260)
R Tire pressure monitor
(Y page 293)
R Checking the engine oil level
(Y page 252) 0044
Audio menu (Y
page 189) 0087
Message memory menu
(Y
page 200) Operation
0085
Settings menu (Y
page 190) 0083
Trip computer menu (Y
page 197) 0084
Telephone menu (Y
page 198) i
The generic terms in the tabular overview
should make orientation easier for you.
However, they are not always shown on the
display. Operation menu
Overview You can select the following functions in the
Operation
menu by pressing the 0041or
0068 buttons on the steering wheel: 188
On-board computer (vehicles with steering wheel buttons)On-board computer and displays

Display messages Possible causes/consequences and
0050
0050Solutions flashes for 5 seconds, the
00B0indicator lamp also flashes and
then lights up constantly.
Lane Keeping Assist is deactivated and temporarily inoperative.
Possible causes are:
R There are no lane markings present.
R The camera's functionality is impaired due to heavy rain, snow
or fog.
R The camera cannot recognize the road markings:
- It is too dark.
- The lane markings are worn or are covered, for example, by
dirt or snow.
R The windshield is dirty in the camera's field of vision.
X Stop the vehicle paying attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away
(Y page 151).
X Clean the windshield (Y page 269), particularly in the camera's
field of vision.
If the 00B0 indicator lamp goes out, Lane Keeping Assist is
operational again.
If the problem persists, visit a qualified specialist workshop. 0099
dEF Chk dEF Chk In addition, the yellow
00B9Check Engine indicator lamp and the
yellow 00E2DEF indicator lamp light up and a warning tone
sounds.
The DEF reducing agent is contaminated, diluted or is not compli-
ant with ISO 22241.
After the first message and under normal operating conditions,
you can drive on for up to approximately 50 miles (80 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
X Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. 202
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
0050
0050Solutions 0099
dEF Chk dEF Chk In addition, the yellow
00E2DEF indicator lamp lights up and a
warning tone sounds.
The DEF supply has dropped below 1.5 US gal (5.5 l).
After the message appears for the first time, and under normal
driving conditions, the remaining DEF supply will last for approx-
imately 1000 miles (1600 km).
After that, the 0.8 US gal (3.0 l) reserve mark is reached. A warning
tone sequence sounds and the engine can then only be started
another 16 times.
X add DEF supply (Y page 149).
The 00E2 DEF indicator lamp disappears after no more than
20 seconds after the vehicle has stopped or you have switched
on the ignition or started the engine after refueling. 0099
StArtS RExx StArtS RExx In addition, the yellow
00B9Check Engine indicator lamp and the
yellow 00E2DEF indicator lamp light up and a warning tone
sounds. A warning tone sequence sounds.
After the message appears for the first time, the engine can only
be started another 16 times.
The number of remaining engine starts XX XX(1616 to0
0) is shown in the
message every time the engine is started. When the number of
remaining engine starts is 0 0the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode Idle Mode message appears in the multifunction display: The DEF reducing agent is contaminated, diluted or is not compli-
ant with ISO 22241.
X
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
X
Visit a qualified specialist workshop immediately. Display
messages
203On-board computer and displays Z

Display messages Possible causes/consequences and
0050
0050Solutions 0099
StArtS IdLE StArtS IdLE In addition, the yellow
00E2DEF indicator lamp lights up and a
warning tone sequence sounds.
The DEF supply has dropped below the 0.8 US gal (3.0 l) reserve
mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1000 miles (1600 km). The
engine can then only be started another 16 times.
The number of remaining engine starts XX
XX (1616 to0 0) is shown in the
message every time the engine is started. If the number displayed
is 0 0, the yellow 00B9Check Engine indicator lamp also lights up
and you can only drive the vehicle at a maximum 5 mph
(8 km/h).
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 149).
The 00E2 DEF indicator lamp disappears after no more than
20 seconds after the vehicle has stopped or you have switched
on the ignition or started the engine after refueling. Err Err flashes for 5 seconds, the
00CEindicator lamp also flashes and
then goes out.
Highbeam Assist is deactivated and temporarily not operational
or Highbeam Assist is malfunctioning.
Possible causes are:
R The camera's functionality is impaired due to heavy rain, snow
or fog.
R The windshield is dirty in the camera's field of vision.
X Stop the vehicle paying attention to road and traffic conditions.
X Secure the vehicle to prevent it from rolling away
(Y page 151).
X Clean the windshield (Y page 269), particularly in the camera's
field of vision.
If the 00CE indicator lamp goes out, Highbeam Assist is opera-
tional again.
If the problem persists, visit a qualified specialist workshop. 204
Display
messagesOn-board computer and displays

Engine
Display messages Possible causes/consequences and
0050
0050Solutions Exhaust Filter:
Exhaust Filter:
Drive at high Drive at high
engine speed. See engine speed. See
Oper. Manual Oper. Manual The automatic regeneration of the diesel particle filter is not suf-
ficient or has malfunctioned.
X
Drive at an engine speed of above 2000 rpm until the display
message disappears.
If the display message does not go out after approximately
20 minutes, have the malfunction rectified immediately at a
qualified specialist workshop. Check Diesel Check Diesel
Exhaust Fluid See Exhaust Fluid See
Operator's Manual Operator's Manual The Diesel Exhaust Fluid (DEF) supply has dropped below
1.5 US gal (5.5 l).
After the message appears for the first time, and under normal
driving conditions, the remaining DEF supply will last for approx-
imately 1000 miles (1600 km).
After that, the 0.8 US gal (3.0 l) reserve mark is reached. A warning
tone sequence sounds and the engine can then only be started
another 16 times.
X Add DEF supply (Y page 149).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. Check Diesel Check Diesel
Exhaust Fluid See Exhaust Fluid See
Operator's Manual Operator's Manual If the yellow
00B9Check Engine indicator lamp lights up as well,
the DEF reducing agent is contaminated, diluted or not compliant
with ISO 22241.
After the first message and under normal operating conditions,
you can drive on for up to approximately 50 miles (80 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. Display messages
213On-board computer and displays Z