light MERCEDES-BENZ V-CLASS 2021 Owners Manual
Page 5 of 337
Symbols
Symbols
....................................................... 4 4A
A
t a glance
t a glance ................................................... 6 6
Co ckpit ........................................................ 6
Indicator and warning lamps .........................7
St eering wheel with buttons ......................... 8
Centre console ............................................ 9
Overhead control panel .............................. 13
Door control panel ..................................... 14 Digit Digit
al Oper
al Oper ating Ins
ating Instr tructions
uctions .....................15 15
Calling up the Digital Operating Instruc-
tions .......................................................... 15 Gener
Gener
al not
al notes
es............................................ 16 16
Environmental pr otection ........................... 16
Ta ke -back of end-of-life vehicles ................. 16
Mercedes-Benz Genuine Parts ..................... 16
Information about attachments, add-on
equipment, ins tallations and con ver-
sions ......................................................... .17
Operating Instructions ................................ 17
Operating saf ety ........................................ .18
Declarations of conformity and no tes on
driving in di.erent countries ....................... 19
Diagnostics connection .............................. 23
No tes on changes tothe engine output ......24
Quali/ed specialist workshop ..................... 24
Ve hicle registration .................................... 24
Cor rect use of theve hicle .......................... 24
Information on the REACH directive ............ 25
No tesfo r persons with electronic medi-
cal aids ...................................................... 25
Implied warranty ....................................... .25
QR codes forre scue card ........................... 25
Data storage ............................................. .25
Copyright ................................................... 28 Occupant safe Occupant safe
ty
ty......................................... 29 29
Re straint system ....................................... .29
Seat belts .................................................. 30
Airbags ...................................................... 33
PRE-SAFE ®
System .................................... 38
Au tomatic measures aTer an accident ........ 38
Safely transporting children in theve hi-
cle ............................................................ .38
No tes on pets in theve hicle ....................... 50 Opening and closing Opening and closing
................................... 51 51
Ke y ............................................................ 51
Doors ........................................................ 53 Sliding door ..............................................
.55
Electric sliding door .................................... 56
Ta ilgate ...................................................... 59
Side window .............................................. 62
Pa norama sliding sunroof ........................... 65
Anti-theT pr evention .................................. 68 Seats and st
ow
Seats and st owag
age
e.................................... .7171
No tes on the cor rect driver's seat posi-
tion ............................................................ 71
Seats ......................................................... 71
St eering wheel ........................................... 98
St owa geareas .......................................... .98
Fo lding table ............................................ 100
Information about the bottle holder .......... 102
Cup holders ............................................. 103
Ashtr ayand cigar ette lighter ..................... 103
Soc kets .................................................... 104
Switching there frigerator box in the
cent reconsole on and o. ........................ .105
No tes on attaching the iPad ®
................... 106 Light and vision Light and vision
........................................ 107 107
Exterior lighting ........................................ 107
Ad justing the interior lighting .................... 112
Changing bulbs ........................................ 113
Wi ndsc reen wipers ................................... 118
Mir rors ..................................................... 120
Operating sun visors ................................ 122 Climat Climat
e contr
e control ol........................................ 123 123
Overview of climate control systems ......... 123
Operating climate control systems ........... 125
Operating air vents ................................... 129
Au xiliary heating ....................................... 129 Dr Dr
iving and par
iving and par king
king ................................. .136
136
Driving ..................................................... 136
Manual transmission ................................ 141
Au tomatic transmission ........................... .141
All-wheel drive .......................................... 145
AIRMATIC ................................................ 145
Re fuelling ................................................ .146
Pa rking .................................................... 150
Driving and driving saf ety sy stems ............ 152
Tr ailer operation ....................................... 177 Ins Ins
tr
trument clust
ument clust er and on-boar
er and on-boar d com-
d com-
put
put er
er........................................................ 181 181
Overview of the inst rument cluster ........... 181 2
2
Contents
Page 6 of 337
Overview and operation of
the on-board
computer ................................................. 181
Overview of data shown on the inst ru-
ment clus ter display ................................. 183
Ad justing the inst rument lighting .............. 183
Overview of menus on the on-board
computer ................................................. 183
Menus and submenus .............................. 184 Mer
Mer
cedes me
cedes me ........................................... 191 191
Mercedes me calls ................................... 191
Mercedes me connect ............................. 193
Mercedes me and apps ............................ 194 MBUX multimedia syst MBUX multimedia syst
em
em......................... 196 196
Overview and operation ............................ 196
System settings ....................................... 199
Na vigation ................................................ 202
Te lephone ................................................ 207
Overview of Smartphone Integ ration ......... 209
We b br owser overview ............................. 210
Ra dio and media ...................................... 210
Sound settings ........................................ .213 T
T
r
ranspor
anspor ting
ting............................................. 214 214
No tes on loading guidelines ..................... .214
Load distribution ...................................... 215
Securing loads ......................................... 216
Load securing aid ..................................... 218
Car rier systems ........................................ 221 Maint Maint
enance and car
enance and car e
e.............................. 223 223
No tes on maintenance ............................. 223
Se rvice inter val display ............................. 223
Engine compartment ................................ 224
Cleaning and care .................................... 230 Br
Br
eakdo
eakdo wn assist
wn assist ance
ance.............................. 235 235
Emer gency ............................................... 235
Mercedes-Benz eme rgency call system .... 236
Flat tyre ...................................................2 38
Battery ..................................................... 238
To wing or tow- starting .............................. 245
Electrical fuses ......................................... 250
Ve hicle tool kit ........................................ .250 Wheels and tyr Wheels and tyr
es
es...................................... 252 252
Information on noise or unusual driving
ch aracteristics ......................................... 252
No tes on regula rly inspecting wheels
and tyres ................................................ .252 Information on driving with summer
tyres ........................................................ 252
Information on M+S tyres ......................... 252
No
tes on snow chains .............................. 253
Ty re pressure ........................................... 253
Changing a wheel .................................... .258
Information on wheel and tyre combina-
tions ........................................................ 264
Spare wheel ............................................. 267 T T
ec
ec hnical dat
hnical dat a
a.......................................... 269 269
Information on thete ch nical data ............. 269
On-board electronics ................................ 269
Re gula tory radio identi/cations and
no tes ...................................................... .270
Ve hicle identi/cation plate, vehicle iden-
ti/cation number (VIN) and engine num-
ber ........................................................... 270
Operating 0uids and capacities ............... .271
Ve hicle data ............................................. 278
Tr ailer hitch ............................................. .279
Lashing points and car rier systems ...........2 80 Displa Displa
y messag
y messag es and w
es and war
arning and indi-
ning and indi-
cat
cat or lam
or lam ps
ps.............................................. 281 281
Display message s .................................... .281
Wa rning and indicator lamps .................... 304 Inde
Inde
x
x.......................................................3 13
313 Contents
3
3
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1
Combination switch →
108
2 Instrument cluster →
181
3 Adjusts the steering wheel →
98
Horn
4 DIRECT SELECT le ver (auto-
matic transmission) →
141
5 Multimedia system display
6 Glovecompartment →
99
7 Cent reconsole operating units
8 Steering wheel gearshiT pad-
dles (automatic transmission) →
144 9
Ignition lock →
136
A Cruise cont rol le ver →
157
B Diagnostics connection →
23
M Opens the bonnet →
224
C Parking brake →
150
D Light switch →
107
E Driving systems control panel:
Ç LaneKeeping Assist →
176
f DSR →
159
Ô 360° camera →
168 6 6
At
a glance – Cockpit
Page 10 of 337
1
å ESP®
OFF →
304
2 ÷ ESP®
→
304
3 · Distance warning →
308
4 Ð Powe r steering →
309
5 #! Turn signal lights →
108
6 ! Parking brake (yellow) →
304
7 ! ABS →
304
8 ; Engine diagnostics →
309
9 % Preglow
A ! Parking brake (red) →
304
B J Brakes (red) →
304
C ? Coolant →
309
D J Brakes (yellow) inopera-
tive E
6 Restraint system →
304
F ü Seat belt →
307
G K High beam →
108
H L Low beam →
107
I 6 Reser vefuel →
309
J T Standing lights and
licence plate and instrument
lighting →
107
K R Rear fog light →
107
N Inoperative
L h Tyre pressure monitoring
system →
311
Cor responding messages may
also be shown on the inst ru-
ment cluster displa y.→
281 At
a glance – Indicator and warning lamps
7 7
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Centr
Centr
e console, upper section
e console, upper section 1
Multimedia system display
2 Climate control system operat-
ing unit →
123
3 £ Switches the hazard warn-
ing light system on/o. →
108
4 f Calls up favo urites →
197
5 \ Calls up vehicle functions 6
PASSENGER AIR BAG indicator
la mps →
36
7 | Calls up radio or media →
197
8 z Calls up navigation →
202
9 % Calls up thete lephone →
208 At
a glance – Centre console
9 9
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Centr
Centr
e console, low
e console, low er section
er section St
ow age compartment with co ver
1 Cover →
98
2 12 V soc ket →
104
Cigar ette lighter →
104
3 Holder forth e mobile phone
brac ket
4 Media Inter face with two USB
ports or with two USB ports and
one SD card slot 5
Cup holder
6 Ashtr ay →
103
7 Stow age compartment
Switch clock for auxiliary warm-
air heater →
133
Device ins tallation frame for
auxiliary equipment, e.g. a
ta ch og raph At
a glance – Centre console, lo wer section
11 11
Page 15 of 337
Centr
Centr
e console be
e console be tw
tw een t
een t he dr
he dr iv
iver's and fr
er's and fr ont passeng
ont passeng er seats
er seats 1
Stow age compartment
2 Cup holders
3 Stow age compartment
Media Inter face with two USB
ports and an SD card slot
Re frigerator box →
105
4 Temp erature-controlled cup
holder →
103 5
Stow age compartment
6 Cigar ette lighter →
104
Ashtr ay →
103
12 V soc ket →
104
230 V soc ket →
105
7 Stow age compartment 12
12
At
a glance – Centre console between the driver's and front passenger seats
Page 16 of 337
1
Ì Deactivates interior pro-
te ction →
69
2 p Switches the leT-hand
re ading lamp on/o. →
112
3 | Switches automatic inte-
ri or lighting control on/o. →
112
4 c Switches the front interior
lighting on/o. →
112
5 w Switches there ar/load
compartment lighting on/o. →
112
6 p Switches theright-hand
re ading lamp on/o. →
112
7 Ë Deactivates tow- awa y pro-
te ction →
69 8
ï Buttonfo r Info call →
191
9 3 Opens/closes the pano-
ra ma sliding sunroof →
66
Opens/closes thero ller sun-
blinds →
66
A ATA indicator lamp →
68
B Glasses compartment →
99
C G SOS button →
236
D F Breakdown assistance
call button →
191 At
a glance – Overhead cont rol panel
13
13
Page 29 of 337
as driver assis
tance systems, while others enable
comfort or inf otainment functions.
The following pr ovides you with general informa-
tion rega rding data processing in theve hicle. Addi-
tional information rega rding exactly which data in
yo ur vehicle are collected, sa ved and transmitted
to third parties, and for what purpose, can be
fo und in the information directly related tothe
functional characteristics in question in their
re specti veoperating instructions. This information
is also available online and, depending on theve hi-
cle equipment, digitall y.
P
P er
er sonal data
sonal data
Every vehicle is identi/ed bya uni queve hicle iden-
ti/cation number. Depending on the countr y,this
ve hicle identi/cation number can be used by,for
ex ample, go vernmental authorities todeterm ine
th e identity of theow ner. There are other possibili-
ties for using data collected from theve hicle to
identify theow ner or driver, such as the licence
plate number.
Therefore, data generated or processed bycont rol
units may be attributable toa person or, under cer-
ta in conditions, become attributable toa person.
Depending on which vehicle data are available, it
may be possible tomake inferences about, for
ex ample, your driving behaviour, your location, your
ro ute or your use patterns.
Leg
Leg al r al req
equir
uir ements r
ements r eg
egar
arding t
ding t he disclosur
he disclosur e of
e of
data
data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide go vern-
mental entities, upon requ est and totheex tent
re qu ired, data stored bythe manufacturer. For
ex ample, this may be the case during the in vestiga-
tion of a criminal o.ence.
Go vernmental entities are themsel ves, in individual
cases and within the applicable legal frame work,
authorised toread out data from theve hicle. In the
case of an accident, information that can help with
an in vestigation can, therefore, be take n from the
airbag cont rol unit, forex ample.
Oper
Oper ational dat ational dat a in t
a in the v
he vehicle
ehicle
This is data rega rding the operation of theve hicle,
which ha vebeen processed bycont rol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration, number of wheel
revo lutions or thefa stened
seat belts display
R ambient conditions, su chastempe rature, rain
sensor or distance sensor
Generall y,these are volatile data and will not be
stored be yond the period of operation but will only
be processed within theve hicle itself. Control
units, vehicle keys forex ample, oTen contain data
memories. Their use permits thete mp orary or per-
manent documentation of tech nical information
about theve hicle's operating state, component
loads, maintenance requ irements and tech nical
ev ents or faults.
Depending on thete ch nical equipment, thefo llo w-
ing data are stored:
R operating status of system components, such
as /ll le vels, tyre pressure or battery status
R malfunctions or faults in impor tant system
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag deployment or the inter vention
of stability control systems
R information on events in which theve hicle is
damaged
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been temp orar y.This
may be the case if theve hicle has de tected a mal-
function, forex ample.
If yo u use services, such as repair services and
maintenance work, stored operational data as well
as theve hicle identi/cation number can be read
out and used. They can be read out byservice net-
wo rkemplo yees, such as workshops and manufac-
turers or third parties, such as breakdown ser v-
ices. The same is true in the case of warranty
claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of indi-
vidual components and assist in the diagnosis of
malfunctions, compliance with warranty obliga-
tions and quality impr ovement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle
identi/cation number tothe manufacturer. In addi-
tion, the manufacturer is subject toproduct liabil-
ity. Forth is reason, the manufacturer also uses
operational data from theve hicle, forex ample, for 26 26
General no
tes
Page 30 of 337
re
calls. These data can also be used toexamine
th e customer's warranty and guarantee claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions
ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them at
any time.
Depending on theve hicle equipment, this includes
th efo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this includes
th efo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
to sfo r playback in an integ rated multimedia
system
R address book data for use in an integ rated
hands-free system or an integ rated navigation
system
R entered navigation destinations
R data on the use of Internet services
These data for con venience and inf otainment func-
tions may be sa ved locally in theve hicle or they
may be located on a device which you ha vecon-
nected totheve hicle, such as a smartphone, USB
0ash drive or MP3 pla yer.Ifyo u ha veentered these
data yourself, you can dele tethem at any time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in partic-
ular, when you use online services in accordance
with the settings that you ha veselected.
Smar
Smar tphone int tphone int egr
egration (e.g. Andr
ation (e.g. Andr oid A
oid Aut
uto or
o or
Apple CarPlay
Apple CarPlay ®
®
)
)
If yo ur vehicle is equipped appropriatel y,yo u can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them by
means of the control elements integ rated in the
ve hicle. The smartphone's picture and sound can
be output via the multimedia system. Simultane-
ousl y,speci/c items of information are transfer red
to your smartphone. Depending on the type of
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For more information, please consult
theve hicle Operating
Instructions/inf otainment system.
This integ ration allo ws the use of selected smart-
phone apps, such as navigation or music pla yer
apps. There is no additional interaction between
th e smartphone and theve hicle, particular lyactive
access tovehicle data. The type of additional data
processing is de term ined bythe pr ovider of the
app being used. Which settings you can make, if
an y,depends on the speci/c app and the operat-
ing system of your smartphone. Online ser
Online ser
vices
vices W
W
ir
ireless ne
eless ne tw
twor
ork connection
k connection
If yo ur vehicle has a wireless network connection,
data can be exch anged between your vehicle and
ot her systems. The wireless network connection is
made possible bytheve hicle's own transmitter
and receiver or bya mobile end device that you
ha ve brought into theve hicle, forex ample, a
smartphone. Online functions can be used via this
wireless network connection. This includes online
services and applications/apps pr ovided toyouby
th e manufacturer or by other pr oviders.
Manuf
Manuf actur
acturer's o
er's o wn ser
wn ser vices
vices
Re garding the manufacturer's online services, the
individual functions are described bythe manufac-
turer in a suitable place, forex ample, in the Oper-
ating Instructions or on the manufacturer's web-
site, where there leva nt data pr otection informa-
tion is also given. Personal identi/cation data may
be used toprovide online services. Data is
ex ch anged via a secure connection, e.g. the manu-
fa cturer's designated IT systems. Any personal
data which are collected, processed and used,
ot her than forth e pr ovision of services, is done so
ex clusively on the basis of legal permission. This is
th e case, forex ample, for a legally prescribed
emer gency call system, a contractual ag reement
or when consent has been given.
Yo u can ha veservices and functions, some of
which are subject toafe e, activated or deactiva-
te d. This excludes legally prescribed functions and
services, such as an emer gency call system.
Ser
Ser vices of t vices of t hir
hird par
d par ties
ties
If yo u use online services from other pr oviders
(third parties), these services are there sponsibility
of the pr ovider in question and subject tothat pro-
vider's data pr otection conditions and term s of
use. As a general rule, the manufacturer has no
in0uence on the content exch anged. Gene
ral no tes
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