maintenance MERCEDES-BENZ V-CLASS 2021 Owners Manual

Overview and operation of
the on-board
computer ................................................. 181
Overview of data shown on the inst ru-
ment clus ter display ................................. 183
Ad justing the inst rument lighting .............. 183
Overview of menus on the on-board
computer ................................................. 183
Menus and submenus .............................. 184 Mer
Mer
cedes me
cedes me ........................................... 191 191
Mercedes me calls ................................... 191
Mercedes me connect ............................. 193
Mercedes me and apps ............................ 194 MBUX multimedia syst MBUX multimedia syst
em
em......................... 196 196
Overview and operation ............................ 196
System settings ....................................... 199
Na vigation ................................................ 202
Te lephone ................................................ 207
Overview of Smartphone Integ ration ......... 209
We b br owser overview ............................. 210
Ra dio and media ...................................... 210
Sound settings ........................................ .213 T
T
r
ranspor
anspor ting
ting............................................. 214 214
No tes on loading guidelines ..................... .214
Load distribution ...................................... 215
Securing loads ......................................... 216
Load securing aid ..................................... 218
Car rier systems ........................................ 221 Maint Maint
enance and car
enance and car e
e.............................. 223 223
No tes on maintenance ............................. 223
Se rvice inter val display ............................. 223
Engine compartment ................................ 224
Cleaning and care .................................... 230 Br
Br
eakdo
eakdo wn assist
wn assist ance
ance.............................. 235 235
Emer gency ............................................... 235
Mercedes-Benz eme rgency call system .... 236
Flat tyre ...................................................2 38
Battery ..................................................... 238
To wing or tow- starting .............................. 245
Electrical fuses ......................................... 250
Ve hicle tool kit ........................................ .250 Wheels and tyr Wheels and tyr
es
es...................................... 252 252
Information on noise or unusual driving
ch aracteristics ......................................... 252
No tes on regula rly inspecting wheels
and tyres ................................................ .252 Information on driving with summer
tyres ........................................................ 252
Information on M+S tyres ......................... 252
No
tes on snow chains .............................. 253
Ty re pressure ........................................... 253
Changing a wheel .................................... .258
Information on wheel and tyre combina-
tions ........................................................ 264
Spare wheel ............................................. 267 T T
ec
ec hnical dat
hnical dat a
a.......................................... 269 269
Information on thete ch nical data ............. 269
On-board electronics ................................ 269
Re gula tory radio identi/cations and
no tes ...................................................... .270
Ve hicle identi/cation plate, vehicle iden-
ti/cation number (VIN) and engine num-
ber ........................................................... 270
Operating 0uids and capacities ............... .271
Ve hicle data ............................................. 278
Tr ailer hitch ............................................. .279
Lashing points and car rier systems ...........2 80 Displa Displa
y messag
y messag es and w
es and war
arning and indi-
ning and indi-
cat
cat or lam
or lam ps
ps.............................................. 281 281
Display message s .................................... .281
Wa rning and indicator lamps .................... 304 Inde
Inde
x
x.......................................................3 13
313 Contents
3
3

En
En
vir
vironment
onment al prot
al pr otection
ection
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TE Environmental
damage due tooperating conditions and
personal driving style The pollutant emission of
theve hicle is directly
re lated totheve hicle's operation.
Operate theve hicle in an environmentally
re sponsible manner tomake a contribution to
environmental pr otection. Todo this, obser ve
th efo llowing recommendations on operating
conditions and your personal driving style.
Oper
Oper ating conditions:
ating conditions: #
Make sure that the tyre pressures are
alw ays cor rect. #
Do not transport any unnecessary weight
(e.g. a roof luggage rack which is no lon-
ge rre qu ired). #
Obser vethe service inter vals.
A regular lyserviced vehicle will cont rib-
ute toenvironmental pr otection. #
Always ha vemaintenance workcar ried
out at a quali/ed specialist workshop.
P
P er
er sonal dr
sonal dr iving s
iving stytyle:
le: #
Do not depress the accelerator pedal
when starting the engine. #
Do not warm uptheve hicle while station-
ar y. #
Drive carefully and maintain a su1cient
distance toother vehicles. #
Avoid frequent, sudden acceleration and
braking. #
ShiT gears in good time and use each
ge ar only up toÔ of its maximum engine
speed. #
Switch o. theve hicle in stationary traf-
fi c, e.g. byusing the ECO start/s top
function. #
Drive in a fuel-e1cient manner. Pay
attention tothe ECO display for a fuel-
e1cient driving style. T
T
ak
ak e-bac
e-bac k of end-of-lif
k of end-of-lif e v
e v ehicles
ehicles
EU countr EU countr ies only:
ies onl y:
Mercedes-Benz will take back your end-of-life vehi-
cle for environment-fri endly disposal in accordance with
the European Union (EU) End-Of-Life Vehicles
Directi ve.
A network of vehicle take -back points and disman-
tlers has been established foryo uto return your
ve hicle. You can lea veit at any of these points free
of charge . This makes an impor tant contribution to
closing there cycling circle and conserving resour-
ces.
Fo r fur ther information about there cycling and dis-
posal of end-of-life vehicles, and theta ke -back
conditions, please visit the national Mercedes-
Benz website foryo ur countr y. Mer Mer
cedes-Benz GenuineP
cedes-Benz GenuineP ar
arts
ts
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes‑Benz
AGo.ers recycled recondi-
tioned components and parts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. #
Recycled reconditioned components and
parts from Mercedes‑Benz AG. *
N
NO
OTE
TE Impai rment of the operating e1-
ciency of there straint systems from instal-
ling accessory pa rts or from repairs or
we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere straint sys-
te ms, may be ins talled in thefo llowing areas of
yo ur vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R cent reconsole #
Do not ins tall accessories such as audio
systems in these areas. #
Do not car ryout repairs or welding. #
Have accessory parts retro/tted at a
qu ali/ed specialist workshop. 16
16
Gene
ral no tes

A) A 164 580 02 18, A 166 580 01 18
B) A 240 580 00 18
C) A 639 580 02 18
Ye ar of manufacture: 2015
Complies with all releva nt pr ovisions
Directive No. 2006/42/EC
b)
Description and purpose of use:
The jack is only intended forra ising the speci/ed
ve hicle in accordance with the operating inst ruc-
tions a1xed tothe jac k.
3.
Re fere nce data of the harmonised standards or
speci/cations
A) ISO 4063, EN ISO 14341- A,DBL 7382.20, MBN
10435, AS 2693
B) ISO 4063, ISO 14341- A,DBL 7392.10, MBN
10435
C) DBL 7392.10, DBL 8230.10
Te ch nical documentation of the product is stored
at the premises of the manufacturer. The person
re sponsible for assembling thete ch nical documen-
ta tion of the product: Head of thete ch nical
department Brano a.s.
4.
Hradec nad Mor avicí
City
5.
05.05.2015
Date
Signed by:
Director of Quality Diagnos Diagnos
tics connection
tics connection
The diagnostics connection is a tech nical inter face
in theve hicle. It is used, forex ample, in the con-
te xt of repair and maintenance workor forre ading
out vehicle data in a specialist workshop. Diagnos-
tic devices should therefore only be connected in a
qu ali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due tocon-
necting devices tothe diagnostics connec-
tion
If yo u connect devices tothe diagnostics con-
nection of theve hicle, the function of vehicle
systems and operating saf ety may be impaired. #
For saf etyre asons, werecommend that
yo u only use and connect products
appr ovedby yo ur Mercedes-Benz service
centre. &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N NOOTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. The connection and use of ano
ther device on the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components Gene
ral no tes
23
23

Please
referto thewa rranty term s and conditions
re ga rding this.
In addition, connecting equipment tothe diagnos-
tics connection can lead toemissions monitoring
information being reset, forex ample. This may lead
to theve hicle failing tomeet there qu irements of
th e next emissions inspection during the main
inspection. N
No
ot
tes on c
es on c hang
hanges t
es to t
o the engine output
he engine output
Output increases can cause:
R Change the emission values.
R Lead tomalfunctions.
R Result in conse quential damage.
The operating saf ety of theve hicle is not guaran-
te ed in all situations.
If th eve hicle's engine output is increased:
R Tyres, suspension, brake system and engine
cooling system must be adap tedto the
increase engine output.
R Vehicle must be recerti/ed.
R Report changes in output tothe accident insur-
ance body.
This will otherwise lead tothe in validation of the
ve hicle's general ope rating permit and its insur-
ance co verage.
If yo u sell theve hicle, inform the buyer of any alter-
ations totheve hicle's engine output. This may
constitute a punishable o.ence under national leg-
islation. Quali/ed
Quali/ed
specialis
specialist w
t work
ork shop
shop
A quali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle. This
particular lyapplies towo rkreleva nt tosaf ety.
Alw ays ha vethefo llowing workon theve hicle car-
ri ed out at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz service centre forth is purpose. V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehicles.
The quality or saf ety of theve hicle is impr oved as a
re sult of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if it has your registration data.
In thefo llowing cases your vehicle may not be reg-
istered toyouye t:
R you did not pur chase your vehicle at an author-
ised specialist dealer.
R your vehicle has not yetbeen inspected at a
Mercedes-Benz service centre.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this, forex ample, at a Mercedes-Benz
service cent re. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo vewarning stic kers,yo u or others may
fa ilto recognise the dangers. Lea vewarning stic k-
ers in position.
Obser vethefo llowing information in particular
when operating theve hicle:
R safety no tes in these Operating Instructions
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws per taining tomo torve hicles and saf ety
standa rds &
W WARNI NG
ARNI NGRisk of /re and accident when
transporting substances which are hazard-
ous tohealth or react agg ressively
Gases and 0uids can even escape from con-
ta iners which are fully closed.
This can adversely a.ect your concentration
during the journey and your health. Electronic
component parts may also experience mal-
functions, short circuits or system failures. #
Do not st owor transport any substances
which are hazardous tohealth and/or
agg ressively reactive in theve hicle inte-
ri or. 24 24
General no
tes

Substances
that constitute a health hazard or
re act agg ressively include, forex ample:
R solvents
R fuel
R oil and grease
R cleaning agents
R acid Inf
Inf
or
ormation on t
mation on t he REAC
he REACH dirH directive
ective
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
The REA CH directive (Directive (EC) No.
1907/2006, Article 33) stipulates a duty tosupply
information about subs tances of very high conce rn
(SVHCs).
Mercedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used and
to enable customers tosafely handle these sub-
stances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in indi-
vidual components of this vehicle in quantities of
ov er 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully de vel-
oping vehicle systems, comple tely rule out the
interaction of vehicle systems with elect ronic med-
ical aids such as ca rdiac pacemake rs.
In addition, there are components built into the
ve hicle that, rega rdless of the operating status of
yo ur vehicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the seating
area, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R medical aids malfunctioning
R adverse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there is
continuing uncer tainty concerning the possibility
of medical aids malfunctioning, Mercedes-Benz AGre
commends using only fewelectrical vehicle sys-
te ms and/or maintaining a distance from the com-
ponents.
Only ha verepairs and maintenance workinthe
area of thefo llowing components car ried out by a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Im Im
plied w
plied w arr
arranty
anty
* NO
NOTE
TEDamage totheve hicle arising from
violation of these operating inst ructions. Damage
totheve hicle can arise from violation
of these operating inst ructions.
Such damage is not co veredby either the Limi-
te dWa rranty or the new or used-vehicle war-
ra nty. #
Obser vethe inst ructions in these operat-
ing inst ructions on proper operation of
yo ur vehicle as well as rega rding possible
ve hicle damage. QR codes f
QR codes f
or r
or rescue card
escue card
The QR code stic kers are a1xed tothe B-pillar on
th e driver's and front passenger side. In theev ent
of an accident, emer gency services can use the
QR code toquickly de term ine the cor responding
re scue card foryo ur vehicle. The cur rent rescue
card contains the most impor tant information
about your vehicle in a compact form , e.g. the
ro uting of the electric lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code Dat
Dat
a st
a st or
orage
age Dat
Dat
a pr
a pr ocessing in t
ocessing in t he v
he vehicle
ehicle Electr
Electr
onic contr
onic contr ol units
ol units
Elect ronic control units are /t tedinyour vehicle.
Control units process data which, forex ample,
th ey receive from vehicle senso rs,ge nerate them-
sel ves or exch ange between themsel ves. Some
cont rol units are requ ired forth e safe operation of
yo ur vehicle, some assist you when driving, such General no
tes
25
25

as driver assis
tance systems, while others enable
comfort or inf otainment functions.
The following pr ovides you with general informa-
tion rega rding data processing in theve hicle. Addi-
tional information rega rding exactly which data in
yo ur vehicle are collected, sa ved and transmitted
to third parties, and for what purpose, can be
fo und in the information directly related tothe
functional characteristics in question in their
re specti veoperating instructions. This information
is also available online and, depending on theve hi-
cle equipment, digitall y.
P
P er
er sonal data
sonal data
Every vehicle is identi/ed bya uni queve hicle iden-
ti/cation number. Depending on the countr y,this
ve hicle identi/cation number can be used by,for
ex ample, go vernmental authorities todeterm ine
th e identity of theow ner. There are other possibili-
ties for using data collected from theve hicle to
identify theow ner or driver, such as the licence
plate number.
Therefore, data generated or processed bycont rol
units may be attributable toa person or, under cer-
ta in conditions, become attributable toa person.
Depending on which vehicle data are available, it
may be possible tomake inferences about, for
ex ample, your driving behaviour, your location, your
ro ute or your use patterns.
Leg
Leg al r al req
equir
uir ements r
ements r eg
egar
arding t
ding t he disclosur
he disclosur e of
e of
data
data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide go vern-
mental entities, upon requ est and totheex tent
re qu ired, data stored bythe manufacturer. For
ex ample, this may be the case during the in vestiga-
tion of a criminal o.ence.
Go vernmental entities are themsel ves, in individual
cases and within the applicable legal frame work,
authorised toread out data from theve hicle. In the
case of an accident, information that can help with
an in vestigation can, therefore, be take n from the
airbag cont rol unit, forex ample.
Oper
Oper ational dat ational dat a in t
a in the v
he vehicle
ehicle
This is data rega rding the operation of theve hicle,
which ha vebeen processed bycont rol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration, number of wheel
revo lutions or thefa stened
seat belts display
R ambient conditions, su chastempe rature, rain
sensor or distance sensor
Generall y,these are volatile data and will not be
stored be yond the period of operation but will only
be processed within theve hicle itself. Control
units, vehicle keys forex ample, oTen contain data
memories. Their use permits thete mp orary or per-
manent documentation of tech nical information
about theve hicle's operating state, component
loads, maintenance requ irements and tech nical
ev ents or faults.
Depending on thete ch nical equipment, thefo llo w-
ing data are stored:
R operating status of system components, such
as /ll le vels, tyre pressure or battery status
R malfunctions or faults in impor tant system
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag deployment or the inter vention
of stability control systems
R information on events in which theve hicle is
damaged
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been temp orar y.This
may be the case if theve hicle has de tected a mal-
function, forex ample.
If yo u use services, such as repair services and
maintenance work, stored operational data as well
as theve hicle identi/cation number can be read
out and used. They can be read out byservice net-
wo rkemplo yees, such as workshops and manufac-
turers or third parties, such as breakdown ser v-
ices. The same is true in the case of warranty
claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of indi-
vidual components and assist in the diagnosis of
malfunctions, compliance with warranty obliga-
tions and quality impr ovement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle
identi/cation number tothe manufacturer. In addi-
tion, the manufacturer is subject toproduct liabil-
ity. Forth is reason, the manufacturer also uses
operational data from theve hicle, forex ample, for 26 26
General no
tes

re
calls. These data can also be used toexamine
th e customer's warranty and guarantee claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions
ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them at
any time.
Depending on theve hicle equipment, this includes
th efo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this includes
th efo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
to sfo r playback in an integ rated multimedia
system
R address book data for use in an integ rated
hands-free system or an integ rated navigation
system
R entered navigation destinations
R data on the use of Internet services
These data for con venience and inf otainment func-
tions may be sa ved locally in theve hicle or they
may be located on a device which you ha vecon-
nected totheve hicle, such as a smartphone, USB
0ash drive or MP3 pla yer.Ifyo u ha veentered these
data yourself, you can dele tethem at any time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in partic-
ular, when you use online services in accordance
with the settings that you ha veselected.
Smar
Smar tphone int tphone int egr
egration (e.g. Andr
ation (e.g. Andr oid A
oid Aut
uto or
o or
Apple CarPlay
Apple CarPlay ®
®
)
)
If yo ur vehicle is equipped appropriatel y,yo u can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them by
means of the control elements integ rated in the
ve hicle. The smartphone's picture and sound can
be output via the multimedia system. Simultane-
ousl y,speci/c items of information are transfer red
to your smartphone. Depending on the type of
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For more information, please consult
theve hicle Operating
Instructions/inf otainment system.
This integ ration allo ws the use of selected smart-
phone apps, such as navigation or music pla yer
apps. There is no additional interaction between
th e smartphone and theve hicle, particular lyactive
access tovehicle data. The type of additional data
processing is de term ined bythe pr ovider of the
app being used. Which settings you can make, if
an y,depends on the speci/c app and the operat-
ing system of your smartphone. Online ser
Online ser
vices
vices W
W
ir
ireless ne
eless ne tw
twor
ork connection
k connection
If yo ur vehicle has a wireless network connection,
data can be exch anged between your vehicle and
ot her systems. The wireless network connection is
made possible bytheve hicle's own transmitter
and receiver or bya mobile end device that you
ha ve brought into theve hicle, forex ample, a
smartphone. Online functions can be used via this
wireless network connection. This includes online
services and applications/apps pr ovided toyouby
th e manufacturer or by other pr oviders.
Manuf
Manuf actur
acturer's o
er's o wn ser
wn ser vices
vices
Re garding the manufacturer's online services, the
individual functions are described bythe manufac-
turer in a suitable place, forex ample, in the Oper-
ating Instructions or on the manufacturer's web-
site, where there leva nt data pr otection informa-
tion is also given. Personal identi/cation data may
be used toprovide online services. Data is
ex ch anged via a secure connection, e.g. the manu-
fa cturer's designated IT systems. Any personal
data which are collected, processed and used,
ot her than forth e pr ovision of services, is done so
ex clusively on the basis of legal permission. This is
th e case, forex ample, for a legally prescribed
emer gency call system, a contractual ag reement
or when consent has been given.
Yo u can ha veservices and functions, some of
which are subject toafe e, activated or deactiva-
te d. This excludes legally prescribed functions and
services, such as an emer gency call system.
Ser
Ser vices of t vices of t hir
hird par
d par ties
ties
If yo u use online services from other pr oviders
(third parties), these services are there sponsibility
of the pr ovider in question and subject tothat pro-
vider's data pr otection conditions and term s of
use. As a general rule, the manufacturer has no
in0uence on the content exch anged. Gene
ral no tes
27
27

#
Neverfo ld the wiper arm on the wind-
screen or rear wind owback until a wiper
blade has been /tted. Keep hold of the
wiper arm when replacing a wiper blade. *
N
NOOTE
TE Damage tobonnet or windscreen
wipers when opening the bonnet If
th e windscreen wipers ha vebeen folded
back from the windscreen when the bonnet is
opened, the windscreen wipers or the bonnet
may be damaged. #
Ensure that the windscreen wipers ha ve
not been folded back from the wind-
screen. R
R
emo
emo ving t
ving t he wiper blades
he wiper blades #
Foldthe wiper arms away from the windscreen. #
Hold the wiper arm with one hand. With the
ot her hand, turn the wiper blade in the direc-
tion of ar row 1 awa y from the wiper arm as
fa r as it will go. #
Slide catch 2inthe direction of ar row 3
until it engages in there mo val position. #
Remo vethe wiper blade from the wiper arm in
th e direction of ar row 4. F
F itting t
itting t he wiper blades
he wiper blades #
Insert the new wiper blade into the wiper arm
in the direction of ar row 1. #
Slide catch 2inthe direction of ar row 3
until it engages in the locking position. #
Make sure that the wiper blade is seated cor-
re ctl y. #
Foldthe wiper arms back onto the windscreen.
Maint
Maint enance display
enance display #
Remo veprotective /lm 1from the mainte-
nance displa yson the tips of the ne wly/tted
wiper blades.
If th e colour of the maintenance display changes
from black toyello w, the wiper blades should be
re placed.
% The time until the colour changes varies
depending on the usage conditions. Light and vision
119
119

whe
ther you wish toget support from the
Mercedes-Benz customer centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 194).
R The Mercedes-Benz customer centre will
take your call and or ganise breakdown and
accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be made. This
has priority over all other active calls.
% In addition, if the "Telediagnosis" Mercedes me
connect service is active, a similar query may
appear at a later time in theev ent of a break-
down. If you are already in contact with the
Mercedes-Benz customer centre or ha ve
re ceived help, this qu ery can be ignored or
re jected.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz customer centre with Later
th e message will disappear and reappear at a
later time.
The query triggered bythe "Telediagnosis"
Mercedes me connect service can either be
con/ rmed or rejected. ATer rejection, it is no
longer displa yed. Arr Arr
anging a ser
anging a ser vice appointment via Mer
vice appointment via Mer cedes me
cedes me
call
call If
yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recommen-
dations rega rding the maintenance of your vehicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multimedia
system reminds you aTer a cer tain amount of time
th at a service is due. A prom ptappears asking if
yo uwo uld like tomake an appointment. #
T
To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your con/ rmation, theve hicle data is
sent and the Mercedes-Benz customer centre
deals with your appointment. The information
is then sent toyour desired service outlet.
They will contact youto con/rm the appoint-
ment and, if necessar y,to discuss the de tails. %
Ifyo u select LateraTerthe service message
appears, the message is hidden and reappears
at a later time. Consenting t
Consenting t
o dat
o data tr
a transf
ansf er f
er for a Mer
or a Mer cedes me call
cedes me call R
R
eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the buttons in theove r-
head cont rol panel (/ page 191).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, thefo llo w-
ing message appearsDo you want to transmit
vehicle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to
improve the processing of your request?. #
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y.
More information on Mercedes me: https://
ww w.mercedes.me T T
r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call When
you make a service call via Mercedes me,
data is transmitted. This enables targ eted advice
and smoo thservice.
The following requ irements must be met forthe
data transfer:
R The vehicle is switched on.
R The necessary data transmission tech nology is
suppor tedby the mobile network pr ovider.
R A su1cient mobile phone connection quality is
pr ov ided.
Multi-s tage transmission depends on thefo llowing
fa ctors:
R Reason forth e initiation of the call
R Available mobile radio transmission tech nology
R Activated Mercedes me connect services
R Selected service in thevo ice dialogue system
% Arequ est for consent todata transmission is
only made if the cor responding Mercedes me
connect service has not been activated. 192
192
Mercedes me

Dat
Dat
a tr
a transmission when Mer
ansmission when Mer cedes me connect
cedes me connect
ser
ser vices ar
vices ar e no
e not activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection query has been con/ rmed,
th efo llowing data will be transfer red:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prom pt
R Vehicle country code
R Set language forth e multimedia system
R Call number of the communication platform
installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data
If a call was made via the multimedia system aTer
automatic accident or breakdown de tection, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If th eAc cident and Breakdown Management selec-
tion has been made via thevo ice dialogue system
and no service has been activated, but the data
pr otection query has been con/ rmed, thefo llowing
data can be additionally requ ested from theve hicle
by the Mercedes-Benz customer centre:
R Current vehicle location
If th e data pr otection requ est has been declined,
th efo llowing data will be transfer redto enable tar-
ge ted advice and a smoo thservice:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt
R Vehicle country code
R Set language forth e multimedia system
R Call number of the communication platform
installed in theve hicle
Dat Dat a tr a transmission when Mer
ansmission when Mer cedes me connect
cedes me connect
ser
ser vices ar
vices ar e activ
e activ at
ated
ed
Only in the second step, only forth ere specti ve
activated services, fu rther case-speci/c data is
transmit ted in order toenable an optimal service.
An ove rview of the transmitted data can be found
in there specti veterm s of use for Mercedes me connect services. These can be obtained in
the
Mercedes me por tal: https://
me.secure.mercedes-benz.com
Dat
Dat a pr a pr ocessing
ocessing
The data transmitted as part of the call will be
dele ted from the transmitting systems once the
call has been comple ted, pr ovided they are not
used forot her activated Mercedes me connect
services.
The case-related data will be processed and stored
in the Mercedes-Benz customer centre and, if nec-
essary for case processing, forw arded tothe
service partne rscommissioned bythe Mercedes-
Benz customer centre. Please referto the data
pr otection information on the Mercedes me web-
site at https://www.mercedes.me or in there cor-
ded message immediately aTer the call tothe
Mercedes-Benz customer centre has been set up.
% Therecorded message is not available in every
countr y. Mer Mer
cedes me connect
cedes me connect Inf
Inf
or
ormation about Mer
mation about Mer cedes me connect
cedes me connect %
Mercedes me connect or individual Mercedes
me connect services are not available in every
countr y.Contact a Mercedes-Benz service
centre to/nd out whe ther these functions are
av ailable in your countr y.
Mercedes me connect consists of a variet y of
services.
Using the multimedia system or theove rhead con-
trol panel, you can use thefo llowing services, for
ex ample:
R Accident and Breakdown Management (Break-
down call button or the situation-dependent
display in the multimedia system)
R Accident and Breakdown Management (break-
down button)
R Mercedes-Benz emer gency call system (auto-
matic eme rgency call and SOS button)
Mercedes me connect Accident and Breakdown
Management and the Mercedes-Benz emer gency
call centre are available toyou around the cloc k.
Yo u will /nd the breakdown call button and the
SOS but ton in theve hicle's overhead control panel
(/ page 191).
Yo u can also call the Mercedes-Benz customer
centre using the multimedia system
(/ page 191). Mercedes me
193 193