Mercury Mercury Cougar 1999 Owner's Manuals
Page 241 of 256
Customer assistance
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Page 242 of 256
Customer assistance
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Page 243 of 256
Customer assistance
GETTING
ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
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Page 244 of 256
Customer assistance
FORD
ACCESSORIES FOR
YOUR VEHICLE
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Page 245 of 256
Customer assistance
Comfort and convenience
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Page 246 of 256
Customer assistance
Protection and appearance
equipment
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Page 247 of 256
Customer assistance
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Page 248 of 256
Reporting safety defects
REPORTING
SAFETY DEFECTS
(U.S. ONLY)
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Page 249 of 256
Index
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Page 250 of 256
Index
%-+#% ,2,-&
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