Mercury Mercury Cougar 1999 Owner's Manuals

Page 241 of 256

Customer assistance

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Page 242 of 256

Customer assistance


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Page 243 of 256

Customer assistance

GETTING
ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
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Page 244 of 256

Customer assistance
FORD
ACCESSORIES FOR
YOUR VEHICLE
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Page 245 of 256

Customer assistance
 Comfort and convenience
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Page 246 of 256

Customer assistance

Protection and appearance
equipment
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Page 247 of 256

Customer assistance

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OWNER'S LITERATURE
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Page 248 of 256

Reporting safety defects

REPORTING
SAFETY DEFECTS
(U.S. ONLY)
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Page 249 of 256

Index

 
++(*"+

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+ -* /" !, 
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Page 250 of 256

Index
  
%-+#% ,2,-&  
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$ )(,#-#('#'!  
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