jump start Mercury Milan Hybrid 2010 Owner's Manuals

Locks and Security 102
Keys 102
Locks 104
Anti-theft system 117
Seating and Safety Restraints 123
Seating 123
Safety restraints 134
Airbags 148
Child restraints 164
Tires, Wheels and Loading 183
Tire information 183
Tire inflation 185
Tire Pressure Monitoring System (TPMS) 198
Vehicle loading 202
Trailer towing 208
Recreational towing 208
Driving 209
Starting 209
Brakes 213
AdvanceTrac216
Transmission operation 223
Reverse sensing system 225
Rear-view camera system 227
Roadside Emergencies 236
Getting roadside assistance 236
Hazard flasher control 237
Fuses and relays 238
Changing tires 246
Wheel lug nut torque 252
Jump starting 253
Wrecker towing 258
Table of Contents
2
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)

not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s
transmission is designed to do its work seamlessly.
Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps
deliver fuel efficiency and performance.
Neutral:It is not recommended to idle the vehicle in N (Neutral) for
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. Because of the unique nature of the
hybrid vehicle, the engine will not start in the N (Neutral) position. Also,
the engine cannot provide power to the hybrid system in N (Neutral).
Low Gear:L (Low gear) is designed to mimic the enhanced engine
braking available in non-hybrid vehicles. L (Low gear) will produce high
engine speeds to provide necessary engine braking. This is normal and
will not damage your vehicle.
Reverse:(R) Reverse Gear vehicle speed is limited to 22 mph
(35 km/h).
Unique Hybrid operating characteristics
Your Hybrid, with its new technology, behaves differently compared to a
non-hybrid. Here is a description of the major differences:
Battery:Your Hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the front of the rear seat cushions. Avoid placing objects at the vent
holes which block air flow to the high voltage battery.
The high voltage battery is located between the rear passenger seat and
the trunk. Due to this location, the rear seat for the hybrid vehicle does
not have the ability to be lowered to allow pass-through between the
trunk and the rear of the passenger compartment. Do not attempt to
lower the rear seat.
If the vehicle is left inoperative for over 31 days, it may be necessary to
jumpstart the vehicle. For more information, refer toJump starting
(Low voltage [underhood] battery only)in theRoadside Emergencies
chapter and also refer toLow and high voltage battery — storagein
theMaintenance and Specificationschapter.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Introduction
7

Safety belt:The warning light
illuminates momentarily when the
ignition is turned to the on position.
Illuminates to remind you to fasten
your safety belt. A Belt-Minder
chime will also sound to remind you to fasten your safety belt. Refer to
theSeating and Safety Restraintschapter to activate/deactivate the
Belt-Minderchime feature.
Stop safely hazard warning
(RTT):Indicates Hybrid component
fault/failure that will cause the
vehicle to shutdown, fail to start or
enter into a limited operating mode. A message may also display in the
message center.
Note: If the vehicle is still running, the vehicle may soon
shutdown without further warning and should be stopped safely.
If this lamp is lit, stop the vehicle, shift to P (Park), turn the key to the
off position, and attempt to restart the vehicle. If the fault remains, the
vehicle may require refueling, jump starting or service. For information
regarding the low-voltage (12–volt) battery only, please refer to the
Roadside Emergencieschapter.
Ready to drive:Illuminates once
the vehicle has successfully started
and will remain lit throughout the
drive. Indicates the vehicle is ready
to drive even when you don’t hear
the gasoline engine running.
Charging system (RTT):
Illuminates when the low-voltage
(12-volt) battery is not charging
properly. The message center
displays CHECK CHARGING SYSTEM. If it stays on while the vehicle is
running (Ready to drive indicator is illuminated), there may be a
malfunction with the charging system. Contact your authorized dealer as
soon as possible. This indicates a problem with the electrical system or a
related component.
Engine oil pressure (RTT):
Illuminates when the oil pressure
falls below the normal range. The
message center displays LOW OIL
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Instrument Cluster
19

Some warning lights will briefly illuminate. SeeWarning lights and
chimesin theInstrument Clusterchapter for more information
regarding the warning lights.
Starting the vehicle
1. Turn the key to 3 (on) without
turning the key to 4 (start). If there
is difficulty in turning the key,
rotate the steering wheel until the
key turns freely. This condition may
occur when:
•the front wheels are turned
•a front wheel is against the curb
2. Turn the key to 4 (start), then release the key.
After releasing the key from the 4
(start) position, a vehicle symbol
(called the Ready Indicator Light)
will illuminate in the instrument
cluster to indicate the vehicle is
ready to drive. This light will remain on while the vehicle is on, whether
the engine is running or not, to indicate the vehicle is capable of
movement (using its electric motor, engine, or both). The vehicle’s
computer will determine if an engine start is required at key-on. The
engine will start if it is necessary for cabin heating or windshield defrost.
The engine will also be started when ambient temperatures are low.
Note:The vehicle may be turned off at any time by turning the key to
the off position.
3. Once the “Ready Indicator Light” is on, apply the brake, shift into gear
and drive.
Note:After the engine has started the first time, it may stop running to
conserve fuel after it is warmed-up and the battery is sufficiently
charged.
Note:If the vehicle does not start, put the gearshift lever into P (Park),
turn the ignition off, then attempt to start the vehicle again. If the
vehicle still does not start, it may require refueling, jump starting, or
service. For information on jump starting the vehicle, refer to theJump
starting your vehiclesection found in theRoadside Emergencies
chapter.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Driving
211

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
236

the Easy Fuel™ “no cap” fuel system as it can be damaged. You must
use the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
JUMP STARTING
(LOW VOLTAGE [UNDERHOOD] BATTERY ONLY)
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
If your low voltage (underhood) battery becomes disconnected or
disabled for any reason, the vehicle controller must relearn the engine’s
operating characteristics in order to operate it at maximum efficiency.
This relearning process occurs the first time the vehicle is driven after
reconnecting the low voltage battery. If the learning procedure does not
have time to complete during the drive, the engine will continue to
operate for 3-5 seconds after you turn the ignition off to complete the
relearning process. This is a normal condition and will not re-occur until
the low voltage battery is disconnected again. The brake system must
also be reset. Refer toLow voltage (underhood) batteryin the
Maintenance and Specificationchapter for more information.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
253

Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle’s battery.
+–+–
+–+–
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
256

3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
257

Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Avoid the rising cost of properly maintaining your vehicle!
Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out,like brakes and shocks.
The coverage is prepaid, so you never have to worry about affording
your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of items that require
periodic attention fornormal “wear”:
•Wiper blades•Brake pads and linings
•Spark plugs (except
California)•Shock absorbers
•Clutch disc•Belts and hoses
Contact your selling Ford, Lincoln, or Mercury dealership today and
arrange for a customized Ford Extended Service Plan that fits your
driving lifestyle and budget.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Ford Extended Service Plan
322

in front seat ............................169
in rear seat ..............................169
LATCH .....................................174
recommendations ...................166
Child safety seats - booster
seats ...........................................179
Cleaning your vehicle
engine compartment ..............269
instrument panel ....................271
interior .....................................271
plastic parts ............................270
washing ....................................267
waxing .....................................268
wheels ......................................268
wiper blades ............................270
Climate control (see Air
conditioning or Heating) ......65, 67
Compass, electronic ....................85
calibration .................................86
set zone adjustment .................86
Console ........................................87
overhead ....................................85
Controls
power seat ...............................127
steering column ........................97
Coolant
checking and adding ......283–284
refill capacities ................287, 301
specifications ..........................301
Cross Traffic Alert ....................229
Cruise control
(see Speed control) ....................94
Cupholder(s) .............................134
Customer Assistance ................236
Ford Extended Service
Plan ..........................................321
Getting assistance outside the
U.S. and Canada .....................264Getting roadside assistance ...236
Getting the service you
need .........................................260
Ordering additional owner’s
literature .................................265
Utilizing the
Mediation/Arbitration
Program ...................................264
D
Daytime running lamps
(see Lamps) ................................73
Defrost
windshield .................................67
Dipstick
automatic transmission
fluid ..........................................300
engine oil .................................278
Driving under special
conditions ..................................224
through water .........................235
E
Electronic message center .........32
Emergencies, roadside
jump-starting ..........................253
running out of fuel .........252, 292
Emission control system ..........297
Engine ........................................303
cleaning ...................................269
idle speed control ...................280
lubrication specifications .......301
refill capacities ........................301
service points ..................276–277
Engine block heater .................212
Engine oil ..................................278
checking and adding ..............278
dipstick ....................................278
filter, specifications ........279, 300
recommendations ...................279
refill capacities ........................301
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Index
325