NISSAN LEAF 2015 1.G Navigation Manual


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10 Troubleshooting guide/General systeminformation
Troubleshooting guide ...
........................................................... 10-2
Customer assistance ...
....................................................... 10-2
System unit ...
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. 10-2
Unique EV functions ...
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Navigation ...
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... 10-9
CARWINGS
TM...
............................................................... 10-16
Audio system ...
.................................................................. 10-17
Bluetooth


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10-2Troubleshooting guide/General system information
GUID-AFB09620-BB58-4670-B66F-BCBE6FC473E4
CUSTOMER ASSISTANCEGUID-EA84A59D-8111-427E-AF1B-134B59A3E4B8For assistance or inquiries about the NISSAN Navigation System, or to order updated map data, contact the NISSAN NAVIGATION SYSTEM
HELPDESK. See the contact information on the inside front cover of this manual.
SYSTEM UNITGUID-31400E7C-F4D3-4689-A9F6-88A5A28E5475
Liquid crystal displayGUID-EAA5698F-0334-4DAC-A1E3-D24F8C3455F2
SymptomPossible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen.
ªBrightnessº (page 1-15)
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
ªBrightnessº (page 1-15)
A small black spot or a small bright spot appears on the
screen. This is a typical phenomenon for liquid crystal displays. This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, ham
radios or other radio devices equipped to other vehicles
may adversely affect the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal displays. This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 508F (08C) . Wait until the cabin temperature rises to within 508F (08C) and 1228F (508C) .
When looking at the screen from an angle, the screen
lightens or darkens. This is a typical phenomenon for liquid crystal displays. Adjust the brightness setting of the screen.
ªBrightnessº (page 1-15)
TROUBLESHOOTING GUIDE
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SD card memoryGUID-C3ACA7A5-7319-4AE7-9CF1-6AC1274AD93E
SymptomPossible cause Possible solution
The screen turns blue or an error message is displayed. A system malfunction has occurred. Contact a NISSAN certified LEAF dealer for an
inspection.
Troubleshooting guide/General system information10-3
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10-4Troubleshooting guide/General system information
UNIQUE EV FUNCTIONSGUID-F3263912-4925-4CC3-9FE1-1A99A83F03FE
Driving rangeGUID-40E94CD3-9E57-4E98-9A45-B3104A838B32
SymptomPossible cause Possible solution
The driving range cannot be displayed. The power switch is in the ACC position.The driving range can be displayed when the power
switch is in the ON position or when the READY to drive
indicator light is on.
It cannot be displayed because the distance to empty is
too short. Charge the battery. Once the distance to empty
increased it will be displayed.
The driving range is displayed in an oval shape. As a result of the system correcting latitude and longitude, it may not be displayed as a circle.This is not a malfunction.
The distance to empty that is displayed in the lower left
hand side of the driving range and the scale of the map
do not match. As the map is displayed in 2D, the distance to empty
may differ from the actual distance on the road.
This is not a malfunction.
Drive using the numerical value on the lower left hand
side of the screen as a guide.
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Charging stationsGUID-F15E01B3-31F1-4790-B4D7-78322AEFCF0A
SymptomPossible cause Possible solution
The charging station icon display setting is off but icons
are still displayed on the map. The charging station displayed has been set as a stored
location.This is not a malfunction.
I searched for charging stations because charge
recommendation guidance and the low battery warning
were displayed, but I could not find any. In an area where the number of charging stations is low,
it may not be possible to find a charging station located
near the vehicle.This is not a malfunction.
Charging station information is not displayed. Information is not provided for all charging stations, so there may be cases when information is not displayed.This is not a malfunction.
Contact charging stations beforehand by phone to
confirm whether they can be used.
Quick charging stations are not displayed. [Quick Charge] may be set to OFF in the [Charging Port
Types to Include in Station Searches] setting.Set [Quick Charge] to ON.
ªUnique EV function settingsº (page 2-14)
The charging station information displayed is incorrect. The map data is old. Connect to the NISSAN CARWINGS Data Center and
update charging station information.
Alternatively, purchase new map data and update the
system.
I went to the charging station that I searched for but the
information was incorrect and I could not charge the
battery. The map data is old.
Connect to the NISSAN CARWINGS Data Center and
update charging station information.
Alternatively, purchase new map data and update the
system.
Charging station facilities have changed, or the EVSE
(Electric Vehicle Supply Equipment) equipped cannot
be used. Contact the charging station by phone beforehand to
check whether facilities can be used.
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10-6Troubleshooting guide/General system information
Energy information displayGUID-C68EFC84-3C1B-4BDA-BABC-5E86339C2A9A
SymptomPossible cause Possible solution
The instant value shown on the energy economy
information continues to show the maximum value. This is due to power stored by the cooperative
regenerative brake being used.Battery power is stored by the cooperative regenerative
brake while driving. While this occurs, the instant value
will be displayed as the maximum. The maximum value
will be displayed until the regenerated power is
consumed.
The driving range increase/decrease when the air
conditioner/heater is ON/OFF that is displayed in the
energy usage information screen is displayed as +0
mile (+0 km) or -0 mile (-0 km) . The power used for the air conditioner/heater will
decrease in response to the power used by the traction
motor and the increase/decrease difference of the
driving range will be under ‹1 mile (‹1 km) . Also, when
the Li-ion battery available charge is low, the increase/
decrease of the driving range will also become smaller.This is not a malfunction.
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Timer functionGUID-5C8BA403-71DB-473D-A3EE-4C389EC5B520
SymptomPossible cause Possible solution
Charging does not start at the time set. Timer charge has not been set to ON.Check on the timer charge screen whether the indicator
for [Timer 1] or [Timer 2] is on.
The EVSE (Electric Vehicle Supply Equipment) is not
connected correctly. Check that the EVSE (Electric Vehicle Supply Equip-
ment) is connected correctly.
The immediate charge switch is in the ON position. Check the immediate charge switch setting.
The power switch is in the ON position. Place the power switch in the OFF position when
setting timer charge.
The air conditioner or heater does not operate at the
time set. The Climate Ctrl. Timer is not set to ON.
On the Climate Ctrl. Timer screen, check whether the
[Timer 1] or [Timer 2] indicator is on.
The EVSE (Electric Vehicle Supply Equipment) is not
connected correctly to the vehicle. Check whether the EVSE (Electric Vehicle Supply
Equipment) is connected correctly to the vehicle.
When the Timer charge is set as the first priority, the
Climate Ctrl. Timer will not operate until the remaining
Li-ion battery power displayed in the meter exceeds 10
segments (80%) . Check the Climate Ctrl. Timer priority setting.
ªTimer settingsº (page 2-12)
When the Climate Ctrl. Timer is set as the first priority,
the Climate Ctrl. Timer operates only when remaining
Li-ion battery power displayed in the meter is more than
2 segments (15%) . Charge the Li-ion battery so that the remaining Li-ion
battery power displayed in the meter is more than 2
segments (15%) and then, operate the Climate Ctrl.
Timer.
The power switch is in the ON position. Place the power switch in the OFF position when
setting timer charge.
The Climate Ctrl. Timer does not operate immediately. If the departure time set has not yet been reached, or if the departure time set is after Climate Ctrl. Timer has
operated.This is not a malfunction.
The timer charge or Climate Ctrl. Timer screen cannot
be displayed. The power switch is in the "ACC" position.
This screen can be displayed when the power switch is
placed in the "ON" position or when the READY to drive
indicator light is on.
A prompting message to update the time setting is
displayed. The system clock has not been set correctly. Set the time setting correctly.
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10-8Troubleshooting guide/General system information
SymptomPossible cause Possible solution
Days when you do not want the timer function to
operate cannot be set. All timer functions are set to ON.
Turn off the setting for days where the timer function is
not required.
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NAVIGATIONGUID-9CDB1CD7-F25C-4AF6-97FF-6E29E3C9EB64
Basic operationsGUID-63D868E1-81BC-4C67-BECA-983902BED4C1
SymptomPossible cause Possible solution
No image is displayed. The brightness is at the lowest setting.Adjust the brightness of the display.
The display is turned off. Push the
button to turn on the display.
No voice guidance is available.
or
The volume is too high or too low. The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance.
Voice guidance is not provided for certain streets (roads
displayed in gray) .
This is not a malfunction.
No map is displayed on the screen. A screen other than map screen is displayed. Push the MAPbutton.
The screen is too dim. The movement is slow. The temperature in the interior of the vehicle is low. Wait until the interior of the vehicle has warmed up.
Some pixels in the display are darker or brighter than
others. This condition is an inherent characteristic of liquid
crystal displays.This is not a malfunction.
Some menu items cannot be selected. Some menu items become unavailable while the vehicle
is driven.Park the vehicle in a safe location, and then operate the
navigation system.
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10-10Troubleshooting guide/General system information
Vehicle iconGUID-C0C1C898-A889-456C-A1BE-60ABF2162EC7
SymptomPossible cause Possible solution
Names of roads and locations differ between
Plan View and Birdview
TM. This is because the quantity of the displayed information is reduced
so that the screen does not become too cluttered. There is also a
chance that names of the roads or locations may be displayed
multiple times, and the names appearing on the screen may be
different because of a processing procedure. This is not a malfunction.
The vehicle icon is not displayed in the correct
position. The vehicle was transported after the power switch was pushed off,
for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road where
GPS signals can be received.
The position and direction of the vehicle icon may be incorrect
depending on the driving environments and the levels of positioning
accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a
period of time to automatically correct the position
and direction of the vehicle icon.
ªCurrent vehicle locationº (page 10-29)
When the vehicle is traveling on a new road,
the vehicle icon is located on another road
nearby. Because the new road is not stored in the map data, the system
automatically places the vehicle icon on the nearest road available.
Updated road information will be included in the next
version of the map data.
The screen does not switch to the night screen
even after turning on the headlights. The daytime screen was set the last time the headlights were turned
on. Set the screen to the night screen mode using the
button when turning on the headlights.ªDisplay adjustmentº (page 1-14)
The map does not scroll even when the vehicle
is moving. The current location map screen is not displayed.
Push theMAPbutton.
The vehicle icon is not displayed. The current location map screen is not displayed. Push theMAPbutton.
The GPS indicator on the screen remains gray. GPS signals cannot be received under certain conditions, such as in a parking garage, on a road with many tall buildings, etc. Drive on an open, straight road for a period of time.
GPS signals cannot be received because objects are placed on the
instrument panel. Remove the objects from the instrument panel.
A sufficient number of GPS satellites is not available. Wait for the satellites to move to locations available
for the navigation system.
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