NISSAN LEAF 2015 1.G Navigation Manual


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SymptomPossible cause Possible solution
The location of the vehicle icon is misaligned
from the actual position. When using tire chains or replacing the tires, speed calculations
based on the speed sensor may be incorrect. Drive the vehicle for a period of time (at approxi-
mately 19 MPH (30 km/h) for about 30 minutes) to
automatically correct the vehicle icon position.
If this does not correct the vehicle icon position,
contact your NISSAN certified LEAF dealer.
The map data has a mistake or is incomplete (the vehicle icon
position is always misaligned in the same area) . Updated road information will be included in the next
version of the map data.
Troubleshooting guide/General system information10-11
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10-12Troubleshooting guide/General system information
Route calculation and visual guidanceGUID-1302203A-3BB3-4E27-A68F-EB2EC58942E3
SymptomPossible cause Possible solution
Waypoints are not included in the auto
reroute calculation. Waypoints that have been already passed are not included in the auto
reroute calculation. To go to that waypoint again, edit the route.
Route information is not displayed. Route calculation has not yet been performed. Set the destination and perform route calculation.
The vehicle is not on the suggested route. Drive on the suggested route.
Route guidance is set to OFF. Turn on route guidance.
Route information is not provided for certain types of roads (roads
displayed in dark green) . This is not a malfunction.
The auto reroute calculation (or detour
calculation) suggests the same route as
the one previously suggested. Route calculations took priority conditions into consideration, but the
same route was calculated.
This is not a malfunction.
A waypoint cannot be added. Five waypoints are already set on the route, including ones that the
vehicle has already passed. A maximum of 5 waypoints can be set on the route. To
go to 6 or more waypoints, perform route calculations
multiple times as necessary.
[Calculate] must be selected for route calculation after Waypoints are
selected from the ªEdit/Add to Routeº screen. Touch [Calculate] after selecting waypoints.
The suggested route is not displayed. Roads near the destination cannot be calculated. Reset the destination to a main or ordinary road, and
recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away. Divide the trip by selecting one or two intermediate
destinations, and perform route calculations multiple
times.
There are time restricted roads (by the day of the week, by time) near
the current vehicle location or destination. Set [Use Time Restricted Roads] to OFF.
ªSetting conditions for route calculationº
(page 3-55)
A part of the route is not displayed. The suggested route includes narrow streets (roads displayed in gray) . This is not a malfunction.
The part of the route that the vehicle has
already passed is deleted. A route is managed by sections between waypoints. If the vehicle
passed the first waypoint, the section between the starting point and
the waypoint is deleted (it may not be deleted depending on the area) . This is not a malfunction.
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SymptomPossible cause Possible solution
An indirect route is suggested. If there are restrictions (such as one-way streets) on roads close to the starting point or destination, the system may suggest an indirect route. Adjust the location of the starting point or destination.
The system may suggest an indirect route because route calculation
does not take into consideration some areas such as narrow streets
(gray roads) . Reset the destination to a main or ordinary road, and
recalculate the route.
The landmark information does not
correspond to the actual information. This may be caused by insufficient or incorrect map data.
Updated information will be included in the next version
of the map data.
The suggested route does not exactly
connect to the starting point, waypoints,
or destination. There is no data for route calculation closer to these locations. Set the starting point, waypoints and destination on a
main road, and perform route calculation.
Troubleshooting guide/General system information10-13
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10-14Troubleshooting guide/General system information
Voice guidanceGUID-A3BC94B6-484D-4996-8E51-9B1AA5530FE5
SymptomPossible cause Possible solution
Voice guidance is not available. Voice guidance is only available at certain intersections marked with
. In
some cases, voice guidance is not available even when the vehicle makes a
turn. This is not a malfunction.
The vehicle has deviated from the suggested route. Go back to the suggested route or request route
calculation again.
Voice guidance is set to OFF. Turn on voice guidance.
Route guidance is set to OFF. Turn on route guidance.
The guidance content does not correspond
to the actual road conditions. The content of voice guidance may vary, depending on the types of
intersections at which turns are made. Follow all traffic rules and regulations.
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Traffic informationGUID-10AAF583-945C-4754-BF28-86265643DEC5
SymptomPossible cause Possible solution
Traffic information is not displayed. Traffic information is not set to ON. Set the traffic information to ON.
The vehicle is in an area where traffic information is not
available. Scroll to an area where traffic information is available.
The subscription to NavTraffic is incomplete, or the sub-
scription to NavTraffic has expired. Check the subscription status of NavTraffic.
The map scale is set at a level where the display of icons is
impossible. Check that the map scale is set at a level in which the display
of icons is possible.
ªTraffic information display and scale levelsº (page 6-9)
With the automatic detour route search ON,
no detour route is set to avoid congested
areas. There is no faster route compared to the current route, based
on the road network and traffic information.
The automatic detour search is not intended for avoiding
traffic jams. It searches for the fastest route taking into
consideration conditions as traffic jams. Follow the current
route. Also see ªNOTES ON TRAFFIC INFORMATIONº for
further information.
The route does not avoid a road section with
traffic information stating that it is closed
due to road construction. The navigation system is designed not to avoid this event
because the actual period of closure may differ from the
declared roadwork period. Observe the actual road conditions and follow the instructions
on the road for detour when necessary. If the road is closed,
use the detour function and set the detour distance to avoid
the road section that is closed.
Troubleshooting guide/General system information10-15
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10-16Troubleshooting guide/General system information
CARWINGSTMGUID-DD46013A-7B28-49A8-A66D-B0730518E099
SymptomPossible cause Possible solution
The system cannot connect to the
NISSAN CARWINGS Data Center. A subscription for the CARWINGSTMservice has not been
established. Sign up for a subscription to the CARWINGSTMservice. For details
about subscriptions, contact a NISSAN certified LEAF dealer.
The user ID and password are not entered. Enter the user ID and password.
ªInputting user ID and passwordº (page 1-11)
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is difficult to receive radio
waves. When the vehicle moves to an area where radio waves can be
transmitted sufficiently, communication will be restored. When the
icon on the display shows that the vehicle is inside the
communication area, the system can be used.
TCU is not turned on. If the icon does not show that the vehicle is inside the
communication area despite the fact that the vehicle is in that
location, contact a NISSAN certified LEAF dealer.
Radio wave reception is not sufficient for TCU operation. When the vehicle moves to an area where radio waves can be transmitted sufficiently, communication will be restored. When the
icon on the display shows that the vehicle is inside the
communication area, the system can be used.
Communication may sometimes not be possible even when
the network status is good. Signing in again may restore the connection.
Some of the items that are displayed
on the menu screen cannot be se-
lected. The vehicle is being driven and some menu items are
disabled.
The vehicle is being driven. Stop the vehicle in a safe location and
apply the parking brake before operating the functions.
ªFunctions disabled while drivingº (page 1-6)
Some parts of the screen are not
displayed. The vehicle is being driven and some menu items are
disabled. Operate the system after stopping the vehicle in a safe location and
applying the parking brake.
ªFunctions disabled while drivingº (page 1-6)
The system does not announce in-
formation. The volume level is set to the minimum.
Adjust the volume level by operating theVOLbuttons located on
the control panel or on the steering wheel switch while the system
is announcing information.
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AUDIO SYSTEMGUID-A966E4C8-AA58-414B-9A6A-500CC260D786
Compact Disc (CD) playerGUID-8097E05E-298F-400A-AE85-F2150D8AD7BC
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down.Insert a CD with the label side facing up.
Moisture condensation occurs inside the unit. Wait until the moisture evaporates. (approximately 1 hour)
The cabin temperature is too high. Wait until the cabin temperature becomes moderate.
The disc is scratched or dirty. A disc is not always
playable if it is scratched. Wipe off any dirt from the disc.
Depending on the condition in which they are stored,
discs may become unreadable due to deterioration (for
example, keeping the discs in the passenger compart-
ment, etc.) . Change the disc with a deterioration-free disc. Do not
use a deteriorated disc. The label surface of the disc
may crack or chip, and the layer of the label surface may
eventually peel off.
The compressed audio files cannot be played back. If both music CD files (CD-DA data) and compressed audio files (MP3 data, etc.) are mixed on one disc, the
audio compression files cannot be played back.Prepare a disc that includes compressed audio files
only.
The files are not named using characters that are
compliant with the specifications. Use the character codes and the number of characters
that are compliant with the specifications for folder
names and file names. In addition, always use ".MP3", ".
WMA", ".mp3" or ".wma" for file extensions.
It takes a long time before the music starts playing. The disc contains a large amount of data. Some time may be required to check the files. It is
recommended that unnecessary folders or any files
other than compressed audio files should not be
recorded in a disc.
Sound quality is poor. The disc is dirty.Wipe off any dirt from the disc.
No sounds are played though CD play time is displayed. The system plays back the first track of the mix mode disc. (Mix mode is a format in which data except music
is recorded on the first track and music data is recorded
on other than the first track in a session.)Play back music data that are recorded on other than
the first track.
Troubleshooting guide/General system information10-17
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10-18Troubleshooting guide/General system information
SymptomPossible cause Possible solution
Music cuts off or skips. The combination of writing software and hardware
might not match; or the writing speed, writing depth,
writing width, etc. might not match the specifications.Create a disc using a different writing speed settings,
etc.
The system skips the selected track and moves to the
next track. A non-MP3/WMA file is given an extension of ".MP3", ".
WMA", ".mp3" or ".wma".Prepare MP3/WMA files.
The system plays back a file that is prohibited due to
copyright protection. Prepare playable files.
The tracks do not play back in the desired order. The folder locations in the disc are changed by the writing software while the files are written in the disc.Check the settings of the writing software, and create a
new disc.
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iPod


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10-20Troubleshooting guide/General system information
SymptomPossible cause Possible solution
Functions cannot be operated using an iPod