NISSAN LEAF 2017 1.G Navigation Manual
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UNIQUE EV FUNCTIONS
DRIVING RANGE
Symptom Possible cause Possible solution
The driving range cannot be displayed. The power switch is in the ACC position. The driving range can be displayed when the power
switch is in the ON position or when the READY to
drive indicator light is on.
It cannot be displayed because the distance to empty
is too short. Charge the battery. Once the distance to empty
increased it will be displayed.
The driving range is displayed in an oval shape. As a result of the system correcting latitude and longitude, it may not be displayed as a circle.This is not a malfunction.
The distance to empty that is displayed in the lower
left hand side of the driving range and the scale of the
map do not match. As the map is displayed in 2D, the distance to empty
may differ from the actual distance on the road.
This is not a malfunction.
Drive using the numerical value on the lower left hand
side of the screen as a guide.
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CHARGING STATIONS
SymptomPossible cause Possible solution
The charging station icon display setting is off but
icons are still displayed on the map. The charging station displayed has been set as a
stored location.This is not a malfunction.
Searched for charging stations because charge
recommendation guidance and the low battery
warning were displayed, but could not find any. In an area where the number of charging stations is
low, it may not be possible to find a charging station
located near the vehicle.This is not a malfunction.
Charging station information is not displayed. Information is not provided for all charging stations, so there may be cases when information is not
displayed.This is not a malfunction.
Contact charging stations beforehand by phone to
confirm whether they can be used.
Quick charging stations are not displayed. [QUICK CHARGE] may be set to OFF in the [Charge Port Types to Include in Station Searches] setting.Turn on the [QUICK CHARGE] setting.
“Unique EV function settings” (page 2-15)
The charging station information displayed is incor-
rect. The map data is old.
Connect to the Nissan Data Center and update
charging station information.
Alternatively, purchase new map data and update the
system.
I went to the charging station that I searched for but
the information was incorrect and I could not charge
the battery. The map data is old.
Connect to the Nissan Data Center and update
charging station information.
Alternatively, purchase new map data and update the
system.
Charging station facilities have changed, or the
EVSE (Electric Vehicle Supply Equipment) equipped
cannot be used. Contact the charging station by phone beforehand to
check whether facilities can be used.
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ENERGY INFORMATION DISPLAY
SymptomPossible cause Possible solution
The driving range increase/decrease when the air
conditioner/heater is ON/OFF that is displayed in the
energy usage information screen is displayed as +0
mile (+0 km) or -0 mile (-0 km). The power used for the air conditioner/heater will
decrease in response to the power used by the
traction motor and the increase/decrease difference
of the driving range will be under ±1 mile (±1 km) .
Also, when the Li-ion battery available charge is low,
the increase/decrease of the driving range will also
become smaller.This is not a malfunction.
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TIMER FUNCTION
SymptomPossible cause Possible solution
Charging does not start at the time set. Timer charge has not been set to ON. Check on the timer charge screen whether the
indicator for the timer charge is turned on.
The EVSE (Electric Vehicle Supply Equipment) is not
connected correctly. Check that the EVSE (Electric Vehicle Supply
Equipment) is connected correctly.
The immediate charge switch is in the ON position. Check the immediate charge switch setting.
The power switch is in the ON position. Place the power switch in the OFF position when
setting timer charge.
The air conditioner or heater does not operate at the
time set. The Climate Ctrl. Timer is not set to ON.
On the Climate Ctrl. Timer screen, check whether the
Climate Ctrl. Timer indicator is on.
The EVSE (Electric Vehicle Supply Equipment) is not
connected correctly to the vehicle. Check whether the EVSE (Electric Vehicle Supply
Equipment) is connected correctly to the vehicle.
When the Timer charge is set as the first priority, the
Climate Ctrl. Timer will not operate until the remain-
ing Li-ion battery power displayed in the meter
exceeds 10 segments (80%) . Check the Climate Ctrl. Timer priority setting.
“Priority setting between timer charge and
Climate Ctrl. Timer” (page 2-13)
When the Climate Ctrl. Timer is set as the first
priority, the Climate Ctrl. Timer operates only when
remaining Li-ion battery power displayed in the meter
is more than 2 segments (15%) . Charge the Li-ion battery so that the remaining Li-ion
battery power displayed in the meter is more than 2
segments (15%) and then, operate the Climate Ctrl.
Timer.
The power switch is in the ON position. Place the power switch in the OFF position when setting timer charge.
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SymptomPossible cause Possible solution
The Climate Ctrl. Timer does not operate immedi-
ately. The timer has not reached the activation time set for
the Climate Control system.This is not a malfunction.
When the timer is set, the Climate Control system will
be activated so that the vehicle compartment will be
cooled/heated to the set temperature by the sched-
uled departure time and then be deactivated.
The time the Climate Control system starts activating
varies depending on the ambient temperature.
The scheduled departure time has already passed.
The timer charge or Climate Ctrl. Timer screen
cannot be displayed. The power switch is in the ACC position.
This screen can be displayed when the power switch
is placed in the ON position or when the READY to
drive indicator light is on.
A prompting message to update the time setting is
displayed. The system clock has not been set correctly. Set the time setting correctly.
Days when you do not want the timer function to
operate cannot be set. All timer functions are set to ON.
Turn off the setting for days where the timer function
is not required.
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AUDIO SYSTEM
HD RADIO TECHNOLOGY (for U.S.)
Sound
Symptom Possible cause Possible solution
Delay in digital audio on HD Radio broadcasts. The radio acquires an analog station first and blends to an digital signal.This is not a malfunction.
Audio skips, stutters, or echoes. The radio station has not properly aligned the digital
and analog audio. Verify correct operation on another station. Report
any station with poor performance.
Volume changing up/down. The radio station has not properly aligned digital and
analog audio level. Verify correct operation on another station and check
www.hdradio.com for stations in the area. Report any
station with poor performance.
Sound fading in and out. The transition between analog and digital is taking
place (blending). Verify transition performance on several stations in
the area. Report any stations with poor alignment.
Excessive blending (Transition between analog and
digital). The receiver is located near the edge of the digital
coverage area.Refer to hdradio.com to verify radio stations in your
coverage area.
Digital audio not better than analog audio. Audio processing on the digital audio at a station can potentially decrease the digital audio sound quality.Verify correct operation on another station. Report
any station with poor performance.
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Functional
SymptomPossible cause Possible solution
Keep losing my local stations. The digital coverage is slightly less than the analog
signal coverage. Verify correct operation on another station. This is
expected behavior.
Shadowing (urban/terrain) can cause reduced digital
coverage. Verify correct operation on another station.
Some data fields are blank. Text information is sent at the broadcaster’s discre-
tion. Verify correct operation on another station. Report
station issues.
Text information is truncated / appears to be more
available. The display is limited to a fixed number of characters
and more data is being sent than can be shown.This is an intended behavior.
AM reception changes at night. AM stations are required by the government (FCC) to
lower their power at night. This is not a malfunction.
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COMPACT DISC (CD) PLAYER
SymptomPossible cause Possible solution
Music cannot be played back. The disc is inserted upside down. Insert a CD with the label side facing up.
Moisture condensation occurs inside the unit. Wait until the moisture evaporates (approximately 1 hour).
The cabin temperature is too high. Wait until the cabin temperature becomes moderate.
The disc is scratched or dirty. A disc is not always
playable if it is scratched. Wipe off any dirt from the disc.
Depending on the condition in which they are stored,
discs may become unreadable due to deterioration
(for example, keeping the discs in the passenger
compartment, etc.) . Change the disc with a deterioration-free disc. Do
not use a deteriorated disc. The label surface of the
disc may crack or chip, and the layer of the label
surface may eventually peel off.
The compressed audio files cannot be played back. If both music CD files (CD-DA data) and com- pressed audio files (MP3 data, etc.) are mixed on one
disc, the audio compression files cannot be played
back.Prepare a disc that includes compressed audio files
only.
The files are not named using characters that are
compliant with the specifications. Use the character codes and the number of
characters that are compliant with the specifications
for folder names and file names. In addition, always
use “.MP3”, “.WMA”, “.mp3” or “.wma” for file
extensions.
It takes a long time before the music starts playing. The disc contains a large amount of data. Some time may be required to check the files. It is
recommended that unnecessary folders or any files
other than compressed audio files should not be
recorded in a disc.
The sound quality is poor. The disc is dirty.Wipe off any dirt from the disc.
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SymptomPossible cause Possible solution
No sounds are played though the CD play time is
displayed. The system plays back the first track of the mix mode
disc. (Mix mode is a format in which data except
music is recorded on the first track and music data is
recorded on one other than the first track in a
session.)Play back music data that are recorded on one other
than the first track.
Music cuts off or skips. The combination of writing software and hardware
might not match; or the writing speed, writing depth,
writing width, etc. might not match the specifications. Create a disc using different writing speed settings,
etc.
The system skips the selected track and moves to the
next track. A non-MP3/WMA file is given an extension of “.
MP3”, “.WMA”, “.mp3” or “.wma”.Prepare MP3/WMA files.
The system plays back a file that is prohibited due to
copyright protection. Prepare playable files.
The tracks do not play back in the desired order. The folder locations in the disc are changed by the writing software while the files are written in the disc.Check the settings of the writing software, and create
a new disc.
The CD cannot be ejected. The power switch is not pushed to the ACC or ON
position. Push the power switch to the ACC or ON position.
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